Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide
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Table of Contents System Specifications 1 Features 1 System Block Diagram 4 Your Acer Notebook tour 5 Top View 5 Hotkeys 6 Closed Front View 7 Rear View 7 Left View 7 Right View 8 Base View 8 Indicators 9 Easy-Launch Buttons 9 Touchpad Basics 9...Windows Mobility Center 12 Using the System Utilities 13 Acer GridVista (dual-display compatible 13 Hardware Specifications and Configurations 15 System Utilities 23 BIOS Setup Utility 23 Navigating the BIOS Utility 24 Information 25 Main 26 Security 28 Boot 32 Exit 33 BIOS Flash Utility 34 Remove HDD Password 35 Machine ...
Table of Contents System Specifications 1 Features 1 System Block Diagram 4 Your Acer Notebook tour 5 Top View 5 Hotkeys 6 Closed Front View 7 Rear View 7 Left View 7 Right View 8 Base View 8 Indicators 9 Easy-Launch Buttons 9 Touchpad Basics 9...Windows Mobility Center 12 Using the System Utilities 13 Acer GridVista (dual-display compatible 13 Hardware Specifications and Configurations 15 System Utilities 23 BIOS Setup Utility 23 Navigating the BIOS Utility 24 Information 25 Main 26 Security 28 Boot 32 Exit 33 BIOS Flash Utility 34 Remove HDD Password 35 Machine ...
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...Power System Check 91 Touchpad Check 92 Power-On Self-Test (POST) Error Message 92 Index of Error Messages 93 Phoenix BIOS Beep Codes 97 Index of Symptom-to-FRU Error Message 101 Intermittent Problems 104 Undetermined Problems 104 Connector Locations 105 Main Board... 105 Clearing Password Check and BIOS Recovery 107 Clearing Password Check 107 BIOS Recovery by Crisis Disk 108 FRU (Field Replaceable Unit) List 113 Exploded Diagram 114 Model Definition and Configuration 125 Aspire 7740/7740G Series 126 Test Compatible Components 147 Hardware Device ...
...Power System Check 91 Touchpad Check 92 Power-On Self-Test (POST) Error Message 92 Index of Error Messages 93 Phoenix BIOS Beep Codes 97 Index of Symptom-to-FRU Error Message 101 Intermittent Problems 104 Undetermined Problems 104 Connector Locations 105 Main Board... 105 Clearing Password Check and BIOS Recovery 107 Clearing Password Check 107 BIOS Recovery by Crisis Disk 108 FRU (Field Replaceable Unit) List 113 Exploded Diagram 114 Model Definition and Configuration 125 Aspire 7740/7740G Series 126 Test Compatible Components 147 Hardware Device ...
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... buttons (left, center* and The left and right buttons function like the left and right mouse buttons. *The right) center button serves as Acer Bio-Protection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). 9 Palmrest Comfortable support area for your hands when you use the computer. 10 Touchpad toggle...
... buttons (left, center* and The left and right buttons function like the left and right mouse buttons. *The right) center button serves as Acer Bio-Protection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). 9 Palmrest Comfortable support area for your hands when you use the computer. 10 Touchpad toggle...
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...Supported protocol Specification Phoenix 1.06 ACPI 1.0b/2.0/3.0 compliance, PCI 2.2, System/HDD Password Security Control, INT 13H Extenstions, PnP BIOS 1.0a SMBIOS 2.4, BIOS Boot Specification, Simple Boot Flag 1.0, Boot Block, PCI Bus Power Management Interface Specification, USB Specification 1.1/2.0, IEEE 1394 1.0,...240-pin soDIMM Chapter 1 15 Hardware Specifications and Configurations Processor Item CPU type Core logic CPU package Specification Aspire 7740: Intel® Core i5 540M 2.53G 3M Aspire 7740G: Intel® Core i3 330M PGA 2.13G 3M Intel® Core i7 620M 2.66G 4M Intel...
...Supported protocol Specification Phoenix 1.06 ACPI 1.0b/2.0/3.0 compliance, PCI 2.2, System/HDD Password Security Control, INT 13H Extenstions, PnP BIOS 1.0a SMBIOS 2.4, BIOS Boot Specification, Simple Boot Flag 1.0, Boot Block, PCI Bus Power Management Interface Specification, USB Specification 1.1/2.0, IEEE 1394 1.0,...240-pin soDIMM Chapter 1 15 Hardware Specifications and Configurations Processor Item CPU type Core logic CPU package Specification Aspire 7740: Intel® Core i5 540M 2.53G 3M Aspire 7740G: Intel® Core i3 330M PGA 2.13G 3M Intel® Core i7 620M 2.66G 4M Intel...
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...utility. Your computer is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). If you want to change boot device without entering BIOS Setup Utility, please set to "disabled". To activate the BIOS Utility, press F2 during POST to enter multi-boot menu. Press ... to "enabled". The default parameter of F12 Boot Menu is prompted on the bottom of screen). Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is already properly configured and optimized, and you do not need to run this menu, user can change boot...
...utility. Your computer is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). If you want to change boot device without entering BIOS Setup Utility, please set to "disabled". To activate the BIOS Utility, press F2 during POST to enter multi-boot menu. Press ... to "enabled". The default parameter of F12 Boot Menu is prompted on the bottom of screen). Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is already properly configured and optimized, and you do not need to run this menu, user can change boot...
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... for a particular menu are five menu options: Information, Main, Security, Boot, and Exit. Please note that system information is enclosed in square brackets. Navigating the BIOS Utility There are shown on the bottom of the screen. Read this item. • Press Esc while you can change the value of the menu... to expand this carefully when making changes to the Exit menu. • In any menu, you are found in any changes made and exit the BIOS Setup Utility. NOTE: You can load default settings by pressing F9.
... for a particular menu are five menu options: Information, Main, Security, Boot, and Exit. Please note that system information is enclosed in square brackets. Navigating the BIOS Utility There are shown on the bottom of the screen. Read this item. • Press Esc while you can change the value of the menu... to expand this carefully when making changes to the Exit menu. • In any menu, you are found in any changes made and exit the BIOS Setup Utility. NOTE: You can load default settings by pressing F9.
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...This field displays the asset tag number of the system. This field displays the serial number of HDD installed on primary IDE master. Displays system BIOS version. Parameter CPU Type CPU Speed IDE0 Model Name IDE0 Serial Number IDE1 Model Name IDE1 Serial Number ATAPI Model Name System... BIOS Version VGA BIOS Version KBC Variation Serial Number Asset Tag Number Product Name Manufacturer Name UUID Number Description This field shows the CPU type and speed of this...
...This field displays the asset tag number of the system. This field displays the serial number of HDD installed on primary IDE master. Displays system BIOS version. Parameter CPU Type CPU Speed IDE0 Model Name IDE0 Serial Number IDE1 Model Name IDE1 Serial Number ATAPI Model Name System... BIOS Version VGA BIOS Version KBC Variation Serial Number Asset Tag Number Product Name Manufacturer Name UUID Number Description This field shows the CPU type and speed of this...
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...the Supervisor password Shows the setting of parameters. When user password is required or not while the events defined in this password protects the BIOS Setup Utility from unauthorized access. Enter HDD Password. Press Enter to reset it. When set the user password. NOTE: Please refer to "Remove... HDD/BIOS Password" section if you need to know how to enter a password, you are the default and suggested parameter settings. Option Clear or Set...
...the Supervisor password Shows the setting of parameters. When user password is required or not while the events defined in this password protects the BIOS Setup Utility from unauthorized access. Enter HDD Password. Press Enter to reset it. When set the user password. NOTE: Please refer to "Remove... HDD/BIOS Password" section if you need to know how to enter a password, you are the default and suggested parameter settings. Option Clear or Set...
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...parameter. 5. If desired, you set the user or the supervisor password: 1. Use the up/down keys to save the changes and exit the BIOS Setup Utility. When you have changed the settings, press F10 to highlight the Set Supervisor Password parameter and press the Enter key. Type the current... to highlight the Set Supervisor Password parameter and press the Enter key. The password length can opt to save the changes and exit the BIOS Setup Utility. Use the up /down keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box ...
...parameter. 5. If desired, you set the user or the supervisor password: 1. Use the up/down keys to save the changes and exit the BIOS Setup Utility. When you have changed the settings, press F10 to highlight the Set Supervisor Password parameter and press the Enter key. Type the current... to highlight the Set Supervisor Password parameter and press the Enter key. The password length can opt to save the changes and exit the BIOS Setup Utility. Use the up /down keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box ...
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... is complete after the user presses Enter. After setting the password, the computer sets the User Password parameter to save the changes and exit the BIOS Setup Utility. If desired, you are done, press F10 to "Set". 5. When you can enable the Password on boot parameter. 6. The password setting is OK...
... is complete after the user presses Enter. After setting the password, the computer sets the User Password parameter to save the changes and exit the BIOS Setup Utility. If desired, you are done, press F10 to "Set". 5. When you can enable the Password on boot parameter. 6. The password setting is OK...
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Load default values for all SETUP item. Chapter 2 31 The table below describes the parameters in the BIOS Setup Utility. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Load previous values from CMOS for all SETUP items. Save Setup Data to the parameters in this screen. Exit The Exit screen contains parameters that confirmed or discard the changes made to CMOS.
Load default values for all SETUP item. Chapter 2 31 The table below describes the parameters in the BIOS Setup Utility. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Load previous values from CMOS for all SETUP items. Save Setup Data to the parameters in this screen. Exit The Exit screen contains parameters that confirmed or discard the changes made to CMOS.
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... as "XXXXXXX.FD" 2. Make sure the AC adapter is connected to a power outlet and plugged in to update the system BIOS flash ROM. Power on page 108) before you use the Flash. cold boot) while holding down the Fn + ESC key. 7. Use the Flash utility to ... it becomes corrupted. If the battery pack does not contain enough power to a bootable USB device containing the Crisis Disk. 3. BIOS Flash Utility The BIOS flash memory update is required for BIOS Recovery by Crisis Disk" on the system from the USB device and perform crisis recovery action. 32 Chapter 2 Turn off state...
... as "XXXXXXX.FD" 2. Make sure the AC adapter is connected to a power outlet and plugged in to update the system BIOS flash ROM. Power on page 108) before you use the Flash. cold boot) while holding down the Fn + ESC key. 7. Use the Flash utility to ... it becomes corrupted. If the battery pack does not contain enough power to a bootable USB device containing the Crisis Disk. 3. BIOS Flash Utility The BIOS flash memory update is required for BIOS Recovery by Crisis Disk" on the system from the USB device and perform crisis recovery action. 32 Chapter 2 Turn off state...
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...a discharged battery pack or a battery pack that has less than 7.5 Vdc after recharging, replace the battery. In Power Meter, confirm that the BIOS displays on page 104. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). 3. Re-install the battery pack. ...and Total Battery Power Remaining are necessary if the pointer movement stops in a short period of the total power remaining when installed in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. 92 Chapter 4 From Hardware: 1. ...
...a discharged battery pack or a battery pack that has less than 7.5 Vdc after recharging, replace the battery. In Power Meter, confirm that the BIOS displays on page 104. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). 3. Re-install the battery pack. ...and Total Battery Power Remaining are necessary if the pointer movement stops in a short period of the total power remaining when installed in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. 92 Chapter 4 From Hardware: 1. ...
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Battery critical LOW In this situation BIOS will show message. Chapter 4 93 CPU BIOS Update Code Mismatch 2. Thermal critical High In this situation BIOS will issue 4 short beeps then shut down system, no message will shut down system, not show . Incorrect password is specified. IDE Primary Channel Master Drive ...
Battery critical LOW In this situation BIOS will show message. Chapter 4 93 CPU BIOS Update Code Mismatch 2. Thermal critical High In this situation BIOS will issue 4 short beeps then shut down system, no message will shut down system, not show . Incorrect password is specified. IDE Primary Channel Master Drive ...
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... Input Device Check" on page 90. RTC battery System board Run "Load Default Settings" in BIOS Setup Utility. Replace and run SETUP System cache error - System board RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. Check the drive is defined with the ...System timer error Real time clock error Previous boot incomplete - Cache disabled CPU ID: DMA Test Failed Software NMI Failed FRU/Action in BIOS Setup Utility System board System board DIMM System board DIMM System board 94 Chapter 4 Error Message List Error Messages Failure Fixed Disk Stuck...
... Input Device Check" on page 90. RTC battery System board Run "Load Default Settings" in BIOS Setup Utility. Replace and run SETUP System cache error - System board RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. Check the drive is defined with the ...System timer error Real time clock error Previous boot incomplete - Cache disabled CPU ID: DMA Test Failed Software NMI Failed FRU/Action in BIOS Setup Utility System board System board DIMM System board DIMM System board 94 Chapter 4 Error Message List Error Messages Failure Fixed Disk Stuck...
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...see POST on page 91.. Diskette drive Hard disk drive System board No beep Error Messages No beep, power-on page 91.. FRU/Action in BIOS Setup Utility. Reconnect the DIMM. See "Power System Check" on indicator turns off and LCD is blank. Reconnect the LCD connector Hard disk ... Run "Load Default Settings" in Sequence Power source (battery pack and power adapter). RTC battery System board DIMM BIOS ROM System board None BIOS ROM System board Run "Load Default Settings" in BIOS Setup Utility. No beep, power-on indicator turns on and LCD is blank. Ensure every connector is blank....
...see POST on page 91.. Diskette drive Hard disk drive System board No beep Error Messages No beep, power-on page 91.. FRU/Action in BIOS Setup Utility. Reconnect the DIMM. See "Power System Check" on indicator turns off and LCD is blank. Reconnect the LCD connector Hard disk ... Run "Load Default Settings" in Sequence Power source (battery pack and power adapter). RTC battery System board DIMM BIOS ROM System board None BIOS ROM System board Run "Load Default Settings" in BIOS Setup Utility. No beep, power-on indicator turns on and LCD is blank. Ensure every connector is blank....
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... Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test ... RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow RAM failure on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager ...
... Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test ... RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow RAM failure on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager ...
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... ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display...
... ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display...
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... and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of day Check key lock Initialize Typematic rate Erase...
... and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of day Check key lock Initialize Typematic rate Erase...
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... (optional) Unknown interrupt Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System...
... (optional) Unknown interrupt Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System...