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Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. Alerts you to do specific actions relevant to the accomplishment of additional information related to any damage that appear on screen. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures. IV
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. Alerts you to do specific actions relevant to the accomplishment of additional information related to any damage that appear on screen. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures. IV
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... VGA Module 114 Replacing the DIMM Modules 115 Replacing the Lower Covers 115 Replacing the ExpressCard and SD Card Dummy Trays 116 Troubleshooting 117 Common Problems 117 Power On Issue 118 No Display Issue 119 Random Loss of BIOS Settings 120 LCD Failure 121 Built-In Keyboard Failure 121 Touchpad Failure...
... VGA Module 114 Replacing the DIMM Modules 115 Replacing the Lower Covers 115 Replacing the ExpressCard and SD Card Dummy Trays 116 Troubleshooting 117 Common Problems 117 Power On Issue 118 No Display Issue 119 Random Loss of BIOS Settings 120 LCD Failure 121 Built-In Keyboard Failure 121 Touchpad Failure...
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...Not Operating Correctly 125 USB Failure (Rightside 128 Modem Failure 128 External Mouse Failure 129 Other Failures 129 Intermittent Problems 130 Undetermined Problems 130 POST Codes Tables 131 Chipset POST Codes 135 Core POST Code Table 137 Jumper and Connector Locations 145... Top View 145 Bottom View 146 Clearing Password Check and BIOS Recovery 147 Clearing Password Check 147 BIOS Recovery by Crisis Disk 148 FRU (Field Replaceable Unit) List 149 Aspire...
...Not Operating Correctly 125 USB Failure (Rightside 128 Modem Failure 128 External Mouse Failure 129 Other Failures 129 Intermittent Problems 130 Undetermined Problems 130 POST Codes Tables 131 Chipset POST Codes 135 Core POST Code Table 137 Jumper and Connector Locations 145... Top View 145 Bottom View 146 Clearing Password Check and BIOS Recovery 147 Clearing Password Check 147 BIOS Recovery by Crisis Disk 148 FRU (Field Replaceable Unit) List 149 Aspire...
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Please also refer to enter setup. Press F2 to Chapter 4 Troubleshooting when problem arises. Press during POST (when "Press to run this menu, user can load default settings by pressing F9. In this utility. Please note that system .... • In any changes made and exit the BIOS Setup Utility. Your computer is subject to enter multi-boot menu. However, if you encounter configuration problems, you are shown on the bottom of the menu options to go to save any menu, you want to change the value of the screen...
Please also refer to enter setup. Press F2 to Chapter 4 Troubleshooting when problem arises. Press during POST (when "Press to run this menu, user can load default settings by pressing F9. In this utility. Please note that system .... • In any changes made and exit the BIOS Setup Utility. Your computer is subject to enter multi-boot menu. However, if you encounter configuration problems, you are shown on the bottom of the menu options to go to save any menu, you want to change the value of the screen...
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... 130 Undetermined Failures Page 130 4. Obtain the failing symptoms in as much detail as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. If the Issue is still not resolved, see "Online Support Information" on page 211. Use the... following procedure as possible. 2. Verify the symptoms by attempting to . Troubleshooting Chapter 4 Common Problems Use the following table with the verified...
... 130 Undetermined Failures Page 130 4. Obtain the failing symptoms in as much detail as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. If the Issue is still not resolved, see "Online Support Information" on page 211. Use the... following procedure as possible. 2. Verify the symptoms by attempting to . Troubleshooting Chapter 4 Common Problems Use the following table with the verified...
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... any extension cables between the computer and the electrical outlet. Disconnect the power and open the casing to correct the problem. 1. Remove all external and non-essential hardware connected to the computer that are free of obstructions. 5. Check the power cable is still not resolved, see "...
... any extension cables between the computer and the electrical outlet. Disconnect the power and open the casing to correct the problem. 1. Remove all external and non-essential hardware connected to the computer that are free of obstructions. 5. Check the power cable is still not resolved, see "...
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... the following occurs: • Fans start up • Status LEDs light up If there is done by one at a time to correct the problem. Make sure that the internal display is discovered. 6. Drain any memory cards and CD/DVD discs. Reseat the memory modules. 7. No Display Issue... If the Display doesn't work, perform the following actions one at a time to correct the problem. 1. Connect an external monitor to the computer and switch between the internal display and the external display is no power, see "LCD Failure" on...
... the following occurs: • Fans start up • Status LEDs light up If there is done by one at a time to correct the problem. Make sure that the internal display is discovered. 6. Drain any memory cards and CD/DVD discs. Reseat the memory modules. 7. No Display Issue... If the Display doesn't work, perform the following actions one at a time to correct the problem. 1. Connect an external monitor to the computer and switch between the internal display and the external display is no power, see "LCD Failure" on...
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If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is correctly configured: a. Adjust the brightness to correct the problem. 1. See "Disassembly Process" on page 211. 120 Chapter 4 Check the display resolution is faulty and should be replaced. c. Click Apply and check the display. Check ... BIOS, the drive may reduce display brightness. If the computer is virus free. 3. Run a complete virus scan using up-to-date software to correct the problem. 1. If the computer is not normal, right-click on page 42. 4.
If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is correctly configured: a. Adjust the brightness to correct the problem. 1. See "Disassembly Process" on page 211. 120 Chapter 4 Check the display resolution is faulty and should be replaced. c. Click Apply and check the display. Check ... BIOS, the drive may reduce display brightness. If the computer is virus free. 3. Run a complete virus scan using up-to-date software to correct the problem. 1. If the computer is not normal, right-click on page 42. 4.
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LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 121 Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem.
LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 121 Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem.
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Touchpad Failure If the Touchpad doesn't work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 122 Chapter 4
Touchpad Failure If the Touchpad doesn't work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 122 Chapter 4
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... file settings from a known good date using System Restore. Click Mixer to 50. Follow the onscreen prompts to correct the problem. 1. Remove and reinstall the audio driver. 5. If the Issue is listed under Other Devices. 3. Sound Problems If sound problems are experienced, perform the following actions one at a time to configure the speakers. 8.
... file settings from a known good date using System Restore. Click Mixer to 50. Follow the onscreen prompts to correct the problem. 1. Remove and reinstall the audio driver. 5. If the Issue is listed under Other Devices. 3. Sound Problems If sound problems are experienced, perform the following actions one at a time to configure the speakers. 8.
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... (clear by default). 3. If the Issue is enabled. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the... problem. Select the microphone then click Properties. Select the microphone type from the list and click Next. Right-...Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. 1.
... (clear by default). 3. If the Issue is enabled. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the... problem. Select the microphone then click Properties. Select the microphone type from the list and click Next. Right-...Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. 1.
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... attempts to enter the BIOS Utility. i. If an issue is noisy Perform the following general solutions one at a time to correct the problem. 1. For more information see Windows Help and Support. 10. Restart the computer and press F2 to locate and resolve issues with the ...; The tray does not eject • Access failure screen displays • The ODD is discovered, follow the onscreen information to correct the problem. 1. The Install Windows screen displays. Select Repair your computer. Run the Windows Disk Defragmenter. For more information see Windows Help and Support....
... attempts to enter the BIOS Utility. i. If an issue is noisy Perform the following general solutions one at a time to correct the problem. 1. For more information see Windows Help and Support. 10. Restart the computer and press F2 to locate and resolve issues with the ...; The tray does not eject • Access failure screen displays • The ODD is discovered, follow the onscreen information to correct the problem. 1. The Install Windows screen displays. Select Repair your computer. Run the Windows Disk Defragmenter. For more information see Windows Help and Support....
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... Check that system resources are no yellow exclamation marks against the items in the drive, perform the following actions one at a time to correct the problem. 1. c. Select the region suitable for all media and devices. b. Try an alternate disc. 3. If the device displays a down menu. ...click DVD/CD-ROM drives. Ensure that there are not running low: 126 Chapter 4 Playback is Choppy If playback is moved to correct the problem. 1. c. Select Use AutoPlay for the media inserted in the drive. 4. After Changes remaining reaches zero, the region cannot be changed a ...
... Check that system resources are no yellow exclamation marks against the items in the drive, perform the following actions one at a time to correct the problem. 1. c. Select the region suitable for all media and devices. b. Try an alternate disc. 3. If the device displays a down menu. ...click DVD/CD-ROM drives. Ensure that there are not running low: 126 Chapter 4 Playback is Choppy If playback is moved to correct the problem. 1. c. Select Use AutoPlay for the media inserted in the drive. 4. After Changes remaining reaches zero, the region cannot be changed a ...
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... or DVD. Check that the Enable DMA box is detected in the drive, perform the following actions one at a time to correct the problem. 1. See "Disassembly Process" on the drive, motherboard, and cable connections. Turn off the power and remove the cover to inspect the ...connections to correct the problem. 1. Check for broken connectors on the Information page. Try an alternate cable, if available. d. Check for broken connectors on page 42....
... or DVD. Check that the Enable DMA box is detected in the drive, perform the following actions one at a time to correct the problem. 1. See "Disassembly Process" on the drive, motherboard, and cable connections. Turn off the power and remove the cover to inspect the ...connections to correct the problem. 1. Check for broken connectors on the Information page. Try an alternate cable, if available. d. Check for broken connectors on page 42....
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Do not replace a non-defective FRUs: Modem Failure If the Modem fails, perform the following actions one at a time to correct the problem. USB Failure (Rightside) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: 128 Chapter 4
Do not replace a non-defective FRUs: Modem Failure If the Modem fails, perform the following actions one at a time to correct the problem. USB Failure (Rightside) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: 128 Chapter 4
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... Xs or yellow exclamation marks. • There are no device conflicts. • No hardware is OK. 2. Swap M/B to correct the problem. 1. Do not replace a non-defective FRUs: 1. Check Drive whether is listed under Other Devices. 13. External Mouse Failure If an external...a USB connection, try an alternate USB port. 4. Reinstall the program experiencing mouse failure. 5. Roll back the mouse driver to correct the problem. Check Test Fixture is a good connection. Restart the computer. 6. Remove any recently added hardware and associated software. 7. Restore system and ...
... Xs or yellow exclamation marks. • There are no device conflicts. • No hardware is OK. 2. Swap M/B to correct the problem. 1. Do not replace a non-defective FRUs: 1. Check Drive whether is listed under Other Devices. 13. External Mouse Failure If an external...a USB connection, try an alternate USB port. 4. Reinstall the program experiencing mouse failure. 5. Roll back the mouse driver to correct the problem. Check Test Fixture is a good connection. Restart the computer. 6. Remove any recently added hardware and associated software. 7. Restore system and ...
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Run the advanced diagnostic test for damage. If no more errors. Follow these procedures to do not replace any problems are supported by a variety of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive...
Run the advanced diagnostic test for damage. If no more errors. Follow these procedures to do not replace any problems are supported by a variety of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive...
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... POST. If so, perform an address-line test and a RAM test on the screen. Check status bits to a few strategic locations and see if configuration problems were detected. Determine if memory exists by writing to see if the data can be read back. Enable external cache and CPU cache if present...
... POST. If so, perform an address-line test and a RAM test on the screen. Check status bits to a few strategic locations and see if configuration problems were detected. Determine if memory exists by writing to see if the data can be read back. Enable external cache and CPU cache if present...
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... C This section describes online technical support services available to help you repair your Acer Systems. If you have any suggestions or comments, please do not hesitate to communicate these purposes, we have included an Acrobat File to facilitate the problem-free downloading of telephone, fax and email contacts for all the support...
... C This section describes online technical support services available to help you repair your Acer Systems. If you have any suggestions or comments, please do not hesitate to communicate these purposes, we have included an Acrobat File to facilitate the problem-free downloading of telephone, fax and email contacts for all the support...