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...Error Message 111 Intermittent Problems 115 Undetermined Problems 116 Jumper and Connector Locations 117 Top and Bottom View 117 Clearing Password Check and BIOS Recovery 119 Clearing Password Check 119 BIOS Recovery by Crisis Disk 120 FRU (Field Replaceable Unit) List 121 Aspire 5735/5735Z.../5335 Series Exploded Diagram 122 Model Definition and Configuration 130 Aspire 5735/5735Z/5335 Series 130 Test Compatible Components 155 Microsoft® Windows® Vista Environment ...
...Error Message 111 Intermittent Problems 115 Undetermined Problems 116 Jumper and Connector Locations 117 Top and Bottom View 117 Clearing Password Check and BIOS Recovery 119 Clearing Password Check 119 BIOS Recovery by Crisis Disk 120 FRU (Field Replaceable Unit) List 121 Aspire 5735/5735Z.../5335 Series Exploded Diagram 122 Model Definition and Configuration 130 Aspire 5735/5735Z/5335 Series 130 Test Compatible Components 155 Microsoft® Windows® Vista Environment ...
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Select "2" 3. See the image below. q If you need to HDD user password. Key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you key in wrong HDD password for three time, "HDD password error code" would display on the screen. Choose one upper-case string q Reboot system and key in "hdd_pw 15494 0" 2. Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: q If you can run HDD_PW.EXE 1. Chapter 2 45
Select "2" 3. See the image below. q If you need to HDD user password. Key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you key in wrong HDD password for three time, "HDD password error code" would display on the screen. Choose one upper-case string q Reboot system and key in "hdd_pw 15494 0" 2. Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: q If you can run HDD_PW.EXE 1. Chapter 2 45
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... tests are indicated. POST does not complete. No beep or error "Power-On Self-Test (POST) Error codes are intended to test only Acer products. Verify the symptoms by attempting to "Power-On Self-Test (POST) Error Message" on page 102 "Intermittent Problems" on page 115 "...cannot be re-created (intermittent problems). Message" on screen. Use the following procedure as possible. 2. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Use the customer-reported symptoms and go on or stay on.) "Power System ...
... tests are indicated. POST does not complete. No beep or error "Power-On Self-Test (POST) Error codes are intended to test only Acer products. Verify the symptoms by attempting to "Power-On Self-Test (POST) Error Message" on page 102 "Intermittent Problems" on page 115 "...cannot be re-created (intermittent problems). Message" on screen. Use the following procedure as possible. 2. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Use the customer-reported symptoms and go on or stay on.) "Power System ...
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...select the test device. 1. Multiple labels can cause the drive to fail. If an error occurs with the internal diskette drive, reconnect the diskette connector on the System board. If the error still remains: 1. Reconnect the external diskette drive/DVD-ROM module. 2. Do the following ...auxiliary input devices are supported by this computer: q Numeric keypad 98 Chapter 4 Replace the main board. If an error occurs, reconnect the connector on the system board. Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is...
...select the test device. 1. Multiple labels can cause the drive to fail. If an error occurs with the internal diskette drive, reconnect the diskette connector on the System board. If the error still remains: 1. Reconnect the external diskette drive/DVD-ROM module. 2. Do the following ...auxiliary input devices are supported by this computer: q Numeric keypad 98 Chapter 4 Replace the main board. If an error occurs, reconnect the connector on the system board. Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is...
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.... 2. NOTE: Make sure that power is supplied by the battery pack. Press F2 in the message window. A loose connection can cause an error. Boot from the diagnostics diskette and start the diagnostic program (please refer to the diagnostic memory in the following list: q "Check the Power Adapter...To verify the symptom of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory Check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. q External keyboard If any of the problem, power on page 101 ...
.... 2. NOTE: Make sure that power is supplied by the battery pack. Press F2 in the message window. A loose connection can cause an error. Boot from the diagnostics diskette and start the diagnostic program (please refer to the diagnostic memory in the following list: q "Check the Power Adapter...To verify the symptom of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory Check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. q External keyboard If any of the problem, power on page 101 ...
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...problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. 102 Chapter 4 This index can also help you make changes in the computer. If the symptom is listed first. Power-On Self-Test (...POST) Error Message The POST error message index lists the error message and their possible causes. NOTE: Most of memory installed. Do not replace a non-defective FRU. NOTE: If the system ...
...problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. 102 Chapter 4 This index can also help you make changes in the computer. If the symptom is listed first. Power-On Self-Test (...POST) Error Message The POST error message index lists the error message and their possible causes. NOTE: Most of memory installed. Do not replace a non-defective FRU. NOTE: If the system ...
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...in BIOS Setup Utility. see "Keyboard or Auxiliary Input Device Check" on page 98. Index of Error Messages Error Code List Error Codes 006 010 070 071 072 110 Error Messages Equipment Configuration Error Causes: 1. Unlock external keyboard Run "Load Default Settings" in BIOS Setup Utility. Battery critical LOW... System RAM Failed at offset: nnnn Extended RAM Failed at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System disabled. Replace and run Setup System CMOS checksum bad - BIOS ROM System board DIMM System board DIMM System ...
...in BIOS Setup Utility. see "Keyboard or Auxiliary Input Device Check" on page 98. Index of Error Messages Error Code List Error Codes 006 010 070 071 072 110 Error Messages Equipment Configuration Error Causes: 1. Unlock external keyboard Run "Load Default Settings" in BIOS Setup Utility. Battery critical LOW... System RAM Failed at offset: nnnn Extended RAM Failed at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System disabled. Replace and run Setup System CMOS checksum bad - BIOS ROM System board DIMM System board DIMM System ...
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... time, then reboot system. Cache disabled CPU ID: DMA Test Failed Software NMI Failed Fail-Safe Timer NMI Failed Device Address Conflict Allocation Error for device Failing Bits: nnnn Fixed Disk n Invalid System Configuration Data I/O device IRQ conflict Operating system not found by POST differed from ...System board DIMM BIOS ROM System board None BIOS ROM System board Run "Load Default Settings" in BIOS Setup Utility. run SETUP System cache error - RTC battery System board Run "Load Default Settings" in BIOS Setup Utility. System board Run "Load Default Settings" in BIOS Setup Utility....
... time, then reboot system. Cache disabled CPU ID: DMA Test Failed Software NMI Failed Fail-Safe Timer NMI Failed Device Address Conflict Allocation Error for device Failing Bits: nnnn Fixed Disk n Invalid System Configuration Data I/O device IRQ conflict Operating system not found by POST differed from ...System board DIMM BIOS ROM System board None BIOS ROM System board Run "Load Default Settings" in BIOS Setup Utility. run SETUP System cache error - RTC battery System board Run "Load Default Settings" in BIOS Setup Utility. System board Run "Load Default Settings" in BIOS Setup Utility....
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..." on and a Ensure every connector is connected tightly and correctly. Power source (battery pack and power adapter). System board No beep during POST. Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on and LCD is blank. No beep, power-on indicator turns on indicator turns off...
..." on and a Ensure every connector is connected tightly and correctly. Power source (battery pack and power adapter). System board No beep during POST. Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on and LCD is blank. No beep, power-on indicator turns on indicator turns off...
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... (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I/O ports and IRQs Late POST device initialization 107
... (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I/O ports and IRQs Late POST device initialization 107
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... Determine number of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for errors POST done-
... Determine number of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for errors POST done-
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... parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup reminders Try to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional) Unknown...
... parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup reminders Try to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional) Unknown...
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...during operation The system doesn't power-on , but system runs correctly Action in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). LCD inverter ID LCD cable LCD inverter LCD System board Reconnect the LCD connector LCD ...inverter ID LCD cable LCD inverter LCD System board LCD inverter ID LCD inverter LCD cable LCD System board Indicator-Related Symptoms Symptom / Error Indicator incorrectly remains off or on . Reconnect the LCD connectors. Keyboard (if contrast and brightness function key doesn't work LCD is...
...during operation The system doesn't power-on , but system runs correctly Action in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). LCD inverter ID LCD cable LCD inverter LCD System board Reconnect the LCD connector LCD ...inverter ID LCD cable LCD inverter LCD System board LCD inverter ID LCD inverter LCD cable LCD System board Indicator-Related Symptoms Symptom / Error Indicator incorrectly remains off or on . Reconnect the LCD connectors. Keyboard (if contrast and brightness function key doesn't work LCD is...
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...Battery Pack" on page 99. Audio driver Speaker System board Speaker System board Action in Sequence Power Management-Related Symptoms Symptom / Error Action in Sequence Power source (battery pack and power adapter). LCD cover switch System board 112 Chapter 4 Hold and press the ...power switch for more than 4 seconds. DIMM System board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound. Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesn't enter standby...
...Battery Pack" on page 99. Audio driver Speaker System board Speaker System board Action in Sequence Power Management-Related Symptoms Symptom / Error Action in Sequence Power source (battery pack and power adapter). LCD cover switch System board 112 Chapter 4 Hold and press the ...power switch for more than 4 seconds. DIMM System board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound. Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesn't enter standby...
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... Device driver Device cable Device System board Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices. System hangs intermittently. Action ...disk drive System board See "Save to Enabled. Keyboard System board Chapter 4 113 Power Management-Related Symptoms Symptom / Error The system doesn't resume from standby mode after opening the LCD. Battery pack System board Reconnect hard disk/CD-ROM drives.
... Device driver Device cable Device System board Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices. System hangs intermittently. Action ...disk drive System board See "Save to Enabled. Keyboard System board Chapter 4 113 Power Management-Related Symptoms Symptom / Error The system doesn't resume from standby mode after opening the LCD. Battery pack System board Reconnect hard disk/CD-ROM drives.
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Keyboard/Touchpad-Related Symptoms Symptom / Error Touchpad does not work correctly. Touchpad board System board Modem-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work . Modem phone port modem combo board System board NOTE: If you cannot find a symptom or an error in Sequence Reconnect touchpad cable. Action in this list and the problem remains, see "Undetermined Problems" on page 116. 114 Chapter 4
Keyboard/Touchpad-Related Symptoms Symptom / Error Touchpad does not work correctly. Touchpad board System board Modem-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work . Modem phone port modem combo board System board NOTE: If you cannot find a symptom or an error in Sequence Reconnect touchpad cable. Action in this list and the problem remains, see "Undetermined Problems" on page 116. 114 Chapter 4
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... considered only when a recurring problem exists. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no more errors. If any FRU. 3. Chapter 4 115 FRU replacement should be caused by a variety of reasons that have nothing to verify that there are no...
... considered only when a recurring problem exists. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no more errors. If any FRU. 3. Chapter 4 115 FRU replacement should be caused by a variety of reasons that have nothing to verify that there are no...
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... brightness hotkeys 13 C caps lock on indicator 9 computer on indicator 9 CPU 66 CPU Fan True Value Table 26 D DIMM Module 53 Display 3 display hotkeys 13 E Error Symptom-to-Spare Part Index 102 Euro 14 External CD-ROM Drive Check 98 External Module Disassembly Flowchart 49 F Index Features 1 Flash Utility 44 fpc...
... brightness hotkeys 13 C caps lock on indicator 9 computer on indicator 9 CPU 66 CPU Fan True Value Table 26 D DIMM Module 53 Display 3 display hotkeys 13 E Error Symptom-to-Spare Part Index 102 Euro 14 External CD-ROM Drive Check 98 External Module Disassembly Flowchart 49 F Index Features 1 Flash Utility 44 fpc...