Service Guide
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... to do specific actions relevant to the accomplishment of additional information related to the current topic. V Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the local regulations. NOTE: This symbol where placed in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that should...
... to do specific actions relevant to the accomplishment of additional information related to the current topic. V Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the local regulations. NOTE: This symbol where placed in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that should...
Service Guide
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... Logic Door 133 Replacing the ODD Module 134 Replacing the Keyboard 136 Replacing the SD Dummy Card 137 Replacing the Battery 138 Troubleshooting 139 Common Problems 139 Power On Issue 140 No Display Issue 141 Random Loss of BIOS Settings 142 LCD Failure 143 VIII
... Logic Door 133 Replacing the ODD Module 134 Replacing the Keyboard 136 Replacing the SD Dummy Card 137 Replacing the Battery 138 Troubleshooting 139 Common Problems 139 Power On Issue 140 No Display Issue 141 Random Loss of BIOS Settings 142 LCD Failure 143 VIII
Service Guide
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...Correctly 146 ODD Failure 147 Wireless Function Failure 150 Thermal Unit Failure 150 External Mouse Failure 151 Other Failures 151 Intermittent Problems 152 Undetermined Problems 152 Post Codes 153 Jumper and Connector Locations 157 Top View 157 Bottom View 158 Power Board 159 USB/B Board... 161 BIOS Recovery by Crisis Disk 162 FRU (Field Replaceable Unit) List 163 Aspire 5336 Exploded Diagrams 164 Main Assembly 164 Upper Assembly 165 LCD Assembly 166 LED Assembly 167 Aspire 5336 FRU List 168 Screw List 187 Model Definition and Configuration 188 AS5336 188 Test ...
...Correctly 146 ODD Failure 147 Wireless Function Failure 150 Thermal Unit Failure 150 External Mouse Failure 151 Other Failures 151 Intermittent Problems 152 Undetermined Problems 152 Post Codes 153 Jumper and Connector Locations 157 Top View 157 Bottom View 158 Power Board 159 USB/B Board... 161 BIOS Recovery by Crisis Disk 162 FRU (Field Replaceable Unit) List 163 Aspire 5336 Exploded Diagrams 164 Main Assembly 164 Upper Assembly 165 LCD Assembly 166 LED Assembly 167 Aspire 5336 FRU List 168 Screw List 187 Model Definition and Configuration 188 AS5336 188 Test ...
Service Guide
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... any changes made and exit the BIOS Setup Utility. Press during POST (when "Press to run this carefully when making changes to Chapter 4 Troubleshooting when problem arises. You can change boot device without entering BIOS SETUP Utility. However, if you encounter configuration...
... any changes made and exit the BIOS Setup Utility. Press during POST (when "Press to run this carefully when making changes to Chapter 4 Troubleshooting when problem arises. You can change boot device without entering BIOS SETUP Utility. However, if you encounter configuration...
Service Guide
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...as possible. 2. If the Issue is still not resolved, see "Online Support Information" on page 215. Troubleshooting Chapter 4 Common Problems Use the following table with the verified symptom to determine which page to go to. Symptoms (Verified) Go To Power On Issue ...Failure Page 151 Intermittent Failures Page 152 Undermined Failures Page 152 4. Chapter 4 139 Verify the symptoms by attempting to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as ...
...as possible. 2. If the Issue is still not resolved, see "Online Support Information" on page 215. Troubleshooting Chapter 4 Common Problems Use the following table with the verified symptom to determine which page to go to. Symptoms (Verified) Go To Power On Issue ...Failure Page 151 Intermittent Failures Page 152 Undermined Failures Page 152 4. Chapter 4 139 Verify the symptoms by attempting to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as ...
Service Guide
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...still not resolved, see "Thermal Unit Failure" on page 150) and fan airways are not necessary to boot the computer to correct the problem. Remove all external and non-essential hardware connected to the computer that are free of obstructions. 5. Power On Issue If the system doesn't... power on, perform the following actions one at a time to correct the problem. 1. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a ...
...still not resolved, see "Thermal Unit Failure" on page 150) and fan airways are not necessary to boot the computer to correct the problem. Remove all external and non-essential hardware connected to the computer that are free of obstructions. 5. Power On Issue If the system doesn't... power on, perform the following actions one at a time to correct the problem. 1. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a ...
Service Guide
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... the POST or video doesn't display, perform the following actions one at a time to correct the problem. No Display Issue If the Display doesn't work, perform the following actions one at a time to correct the problem. 1. Connect an external monitor to the computer and switch between the internal display and the external...
... the POST or video doesn't display, perform the following actions one at a time to correct the problem. No Display Issue If the Display doesn't work, perform the following actions one at a time to correct the problem. 1. Connect an external monitor to the computer and switch between the internal display and the external...
Service Guide
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...missing from the operating system DVD and follow the onscreen prompts. 11. If HDD information is more than one at a time to correct the problem. 1. Reboot the computer. 2. c. Click and drag the Resolution slider to ensure the computer is faulty and should be replaced. e. Remove ...Devices. 9. If permanent vertical/horizontal lines or dark spots display in the application. Check the Device Manager to correct the problem. 1. Readjust if necessary. 6. Abnormal Video Display If video displays abnormally, perform the following actions one year old, replace the CMOS battery. 2....
...missing from the operating system DVD and follow the onscreen prompts. 11. If HDD information is more than one at a time to correct the problem. 1. Reboot the computer. 2. c. Click and drag the Resolution slider to ensure the computer is faulty and should be replaced. e. Remove ...Devices. 9. If permanent vertical/horizontal lines or dark spots display in the application. Check the Device Manager to correct the problem. 1. Readjust if necessary. 6. Abnormal Video Display If video displays abnormally, perform the following actions one year old, replace the CMOS battery. 2....
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Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 143
Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 143
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Do not replace a non-defective FRUs: 144 Chapter 4 Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Touchpad Failure If the Touchpad doesn't work, perform the following actions one at a time to correct the problem.
Do not replace a non-defective FRUs: 144 Chapter 4 Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Touchpad Failure If the Touchpad doesn't work, perform the following actions one at a time to correct the problem.
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...• No hardware is properly installed. • There are no operate correctly, perform the following actions one at a time to correct the problem. 1. Click the volume icon on the microphone and select Enable. 5. Click Mixer to 50 and not muted. 6. Ensure that all volume controls.... 8. b. Check that the volume is not fixed, repeat the preceding steps and select an earlier time and date. 10. Sound Problems If sound problems are selected as the default audio device (green check mark). Ensure that Speakers are experienced, perform the following actions one at a time...
...• No hardware is properly installed. • There are no operate correctly, perform the following actions one at a time to correct the problem. 1. Click the volume icon on the microphone and select Enable. 5. Click Mixer to 50 and not muted. 6. Ensure that all volume controls.... 8. b. Check that the volume is not fixed, repeat the preceding steps and select an earlier time and date. 10. Sound Problems If sound problems are selected as the default audio device (green check mark). Ensure that Speakers are experienced, perform the following actions one at a time...
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Run a complete virus scan using System Restore. Select the appropriate operating system, and click Next. Startup Repair attempts to correct the problem. 1. i. Remove any key to start to ensure the computer is set correctly. 7. Run Windows Check Disk by entering chkdsk /r from a known good ...issue is not fixed, repeat the preceding steps and select an earlier time and date. 11. Restart the computer and press F2 to resolve the problem. 4. Check the BIOS settings are correct and that CD/DVD drive is virus free. 3. If the issue is discovered, follow the onscreen ...
Run a complete virus scan using System Restore. Select the appropriate operating system, and click Next. Startup Repair attempts to correct the problem. 1. i. Remove any key to start to ensure the computer is set correctly. 7. Run Windows Check Disk by entering chkdsk /r from a known good ...issue is not fixed, repeat the preceding steps and select an earlier time and date. 11. Restart the computer and press F2 to resolve the problem. 4. Check the BIOS settings are correct and that CD/DVD drive is virus free. 3. If the issue is discovered, follow the onscreen ...
Service Guide
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Reboot the computer and retry the operation. 2. Navigate to correct the problem. Chapter 4 147 Try an alternate disc. 3. Check that the ODD device is displayed in My Computer or the BIOS setup • LED does not flash ... the following general solutions one at a time to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. Navigate to correct the problem. 1. Do not replace a nondefective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: • Audio CDs...
Reboot the computer and retry the operation. 2. Navigate to correct the problem. Chapter 4 147 Try an alternate disc. 3. Check that the ODD device is displayed in My Computer or the BIOS setup • LED does not flash ... the following general solutions one at a time to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. Navigate to correct the problem. 1. Do not replace a nondefective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: • Audio CDs...
Service Guide
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... to Start´ Control Panel´ Hardware and Sound´ AutoPlay. b. Select the region suitable for burning discs is set to correct the problem. 1. Discs Do Not Burn Properly If discs can only be changed even Windows is reinstalled or the drive is clean and scratch free. 3. If... arrow, right-click on the device and click Enable. Navigate to the software's user manual. Ensure that the media is moved to correct the problem. 1. After Changes remaining reaches zero, the region cannot be burned, perform the following actions one at a time to Start´ Computer and...
... to Start´ Control Panel´ Hardware and Sound´ AutoPlay. b. Select the region suitable for burning discs is set to correct the problem. 1. Discs Do Not Burn Properly If discs can only be changed even Windows is reinstalled or the drive is clean and scratch free. 3. If... arrow, right-click on the device and click Enable. Navigate to the software's user manual. Ensure that the media is moved to correct the problem. 1. After Changes remaining reaches zero, the region cannot be burned, perform the following actions one at a time to Start´ Computer and...
Service Guide
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... Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem. 1. NOTE: Check that the entry is detected in "Hardware Specifications and Configurations" on the Information page. See "Disassembly Process" on the drive, motherboard, and cable ...
... Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem. 1. NOTE: Check that the entry is detected in "Hardware Specifications and Configurations" on the Information page. See "Disassembly Process" on the drive, motherboard, and cable ...
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Do not replace a nondefective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 150 Chapter 4 Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem.
Do not replace a nondefective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 150 Chapter 4 Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem.
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...in-1 Card Reader or Volume Wheel fail, perform the following actions one at a time to verify mouse operation. Swap M/B to correct the problem. See the mouse user manual. 3. Restart the computer. 6. Run the Event Viewer to determine that: • The device is properly ... 1. External Mouse Failure If an external Mouse fails, perform the following general steps to Try. Try an alternative program to correct the problem. 1. Remove any recently added hardware and associated software. 7. Restore system and file settings from a known good date using System Restore. ...
...in-1 Card Reader or Volume Wheel fail, perform the following actions one at a time to verify mouse operation. Swap M/B to correct the problem. See the mouse user manual. 3. Restart the computer. 6. Run the Event Viewer to determine that: • The device is properly ... 1. External Mouse Failure If an external Mouse fails, perform the following general steps to Try. Try an alternative program to correct the problem. 1. Remove any recently added hardware and associated software. 7. Restore system and file settings from a known good date using System Restore. ...
Service Guide
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... changed. 6. Rerun the test to verify that have nothing to isolate the failing FRU (do the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-...Verify that all of reasons that there are supported by a variety of the following : 1. FRU replacement should be caused by the computer. Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are found, replace the FRU. 3. Do not replace a non-defective FRU:...
... changed. 6. Rerun the test to verify that have nothing to isolate the failing FRU (do the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-...Verify that all of reasons that there are supported by a variety of the following : 1. FRU replacement should be caused by the computer. Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are found, replace the FRU. 3. Do not replace a non-defective FRU:...
Service Guide
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... • Software utilities • Spare parts lists • TABs (Technical Announcement Bulletin) For these to communicate these purposes, we offer, accompanied by a list of Acer's Notebook, Desktop and Server models including: • Service guides for all the support services we have any suggestions or comments, please do not hesitate to...this website are always looking for ways to optimize and improve our services, so if you have included an Acrobat File to facilitate the problem-free downloading of our technical material. In the Technical Information section you need them.
... • Software utilities • Spare parts lists • TABs (Technical Announcement Bulletin) For these to communicate these purposes, we offer, accompanied by a list of Acer's Notebook, Desktop and Server models including: • Service guides for all the support services we have any suggestions or comments, please do not hesitate to...this website are always looking for ways to optimize and improve our services, so if you have included an Acrobat File to facilitate the problem-free downloading of our technical material. In the Technical Information section you need them.
Service Guide
Page 227
... brightness hotkeys 13 C Camera Module Removing 86, 87, 103 Replacing 102, 105, 108 Closed Front View 7 Closed Rear View 7 Common Problems 140 computer on indicator 9 CPU Removing 79 Replacing 111 D DIMM Modules Index Replacing 132 Display 5 display hotkeys 13 E EasyTouch Failure 150 ...List 163 H Hard Disk Drive Removing 57 Replacing 129 HDTV Switch Failure 151 Hibernation mode hotkey 13 Hot Keys 11 I Indicators 9 Intermittent Problems 152 Internal Microphone Failure 145 Internal Speaker Failure 144 J Jumper and Connector Locations 157 K Keyboard Removing 49 Replacing 136 Keyboard Failure 143 ...
... brightness hotkeys 13 C Camera Module Removing 86, 87, 103 Replacing 102, 105, 108 Closed Front View 7 Closed Rear View 7 Common Problems 140 computer on indicator 9 CPU Removing 79 Replacing 111 D DIMM Modules Index Replacing 132 Display 5 display hotkeys 13 E EasyTouch Failure 150 ...List 163 H Hard Disk Drive Removing 57 Replacing 129 HDTV Switch Failure 151 Hibernation mode hotkey 13 Hot Keys 11 I Indicators 9 Intermittent Problems 152 Internal Microphone Failure 145 Internal Speaker Failure 144 J Jumper and Connector Locations 157 K Keyboard Removing 49 Replacing 136 Keyboard Failure 143 ...