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Acer Aspire 5336 Support Question

Acer Aspire 5336 Support Question

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Question posted by nalejack on January 3rd, 2012

Problem While Installing Windows 7.

I can't install windows 7 in my acer aspire 5336.It can't find      any drives in harddisk where I want install windows. When I press load drives it requires 'Installation Media Containing Driver Files.  Feedback depends on your kindnees.

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Related Acer Aspire 5336 Manual Pages

Quick Start Guide - Page 5

.... This guide contains detailed information on the screen to complete the installation. Follow these steps to access it contains warranty information and...Aspire product series. The Quick Guide introduces you get started with language such as using the keyboard and audio, etc. Note: Viewing the file requires Adobe Reader. 3 First things first We would like to thank you for making an Acer...
Service Guide - Page 1

for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN Aspire 5336 Series Service Guide Service guide files and updates are available on the ACER/CSD web;
Service Guide - Page 2

Date Chapter Updates II Revision History Please refer to the table below for the updates made on Aspire 5336 service guides.
Service Guide - Page 7

... 9 Touchpad Basics 10 Using the Keyboard 11 Lock Keys and embedded numeric keypad 11 Windows Keys 12 Hot Keys 13 Hardware Specifications and Configurations 14 System Utilities 27 BIOS Setup Utility 27 Navigating the BIOS Utility 27 Aspire 5336 BIOS 28 Information 28 Main 29 Security 30 Boot 33 Exit 34 BIOS Flash...
Service Guide - Page 9

... Mouse Failure 151 Other Failures 151 Intermittent Problems 152 Undetermined Problems 152 Post Codes 153 Jumper and Connector ...Aspire 5336 Exploded Diagrams 164 Main Assembly 164 Upper Assembly 165 LCD Assembly 166 LED Assembly 167 Aspire 5336 FRU List 168 Screw List 187 Model Definition and Configuration 188 AS5336 188 Test Compatible Components 209 Microsoft® Windows...
Service Guide - Page 22

...) + < > + : Use the arrow keys to the front and select Windows Sidebar + < > + : Search for a file or folder < > + : Cycle through programs on the taskbar by using Windows Flip 3-D Note: Depending on the Windows Start button; Application This key has the same effect as described. Key Description Windows key Pressed alone, this key has the same effect as clicking on...
Service Guide - Page 38

Aspire 5336 BIOS Information The Information screen displays a summary of the Optical device installed in the system. This field shows the model name of the computer hardware information. This field displays the asset tag number of IDEO installed... UUID Description This field shows the CPU type and speed of IDEO installed on the system. This field displays the serial number of the system...
Service Guide - Page 45

... does not contain enough power to run the flash utility. Chapter 2 35 The flash utility has auto-execution function. NOTE: Do not install memory-related drivers (XMS, ... Recovery Diskette before you may not boot the system because the BIOS is required for the following conditions: • New versions of system programs •...loaded. Use the flash utility to the bootable diskette. 3.
Service Guide - Page 152

... display. Check the Device Manager to correct the problem. 1. If the Issue is properly installed. Random Loss of BIOS Settings If the computer ...version if updated. 7. Roll back the video driver to the desired resolution. Remove and reinstall the video driver. 8. e. If HDD information is still not...Windows Memory Diagnostic from the BIOS, the drive may reduce display brightness.
Service Guide - Page 155

... Remove and reinstall the audio driver. 5. Ensure that the volume is enabled. b. Restore system and file settings from the list and click Next. Microphone Problems If internal or external Microphones ... up microphone. Ensure that all volume controls are set mid range: a. Remove and recently installed hardware or software. 9. Check that : • The device is not fixed, repeat ...
Service Guide - Page 156

Run a complete virus scan using System Restore. When prompted, press any recently added hardware and associated software. 8. The Install Windows screen displays. Select the appropriate operating system, and click Next. NOTE: Click Load Drivers if controller drives are correct and that CD/DVD drive is not fixed, repeat the preceding steps and select an earlier time and date...
Service Guide - Page 158

... correct for all media and devices. Try closing some applications. Reboot and try removing any recently installed software and retrying the operation. Navigate to Start´ Computer and right-click the writable ODD icon. Discs Do Not Burn Properly If discs can only be changed even Windows is reinstalled or the drive is not...
Service Guide - Page 159

... the computer and press F2 to the ODD. Turn off the power and remove the cover to inspect the connections to correct the problem. 1. Replace the ODD. d. Listen to correct the problem. 1. Check for broken connectors on page 45. See "Disassembly Process" on the drive, motherboard, and cables. c. Drive Not Detected If Windows cannot detect the...
Service Guide - Page 161

...is still not resolved, see Windows Help and Support. 10. Try an alternative mouse. 2. Check the Device Manager to correct the problem. 1. If the mouse uses a USB connection, try an alternate USB port. 4. Restore system and file settings from a known good... to the previous version if updated recently. 11. Roll back the mouse driver to verify mouse operation. Check Drive whether is ok. 3.
Service Guide - Page 162

...advanced diagnostic test for damage. Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are found, replace the FRU....; Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. If the problem does not...
Service Guide - Page 173

... SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in global configurations of this ...(Field Replaceable Unit) listing in the FRU list of Aspire 5336. You MUST use the local FRU list provided by your regional Acer office on how to return it will not be noted on your regional Acer office to order FRU parts for RMA (Return Merchandise Authorization...
Service Guide - Page 174

... Board 9 Lower Cover Acer Part No. 42.R4F02.001 55.R4F02.002 55.R4F02.003 60.R4F02.002 164 Chapter 6 Description 1 Upper Cover 2 Thermal Fan 3 Heatsink 4 Mainboard 5 DC-IN Assembly Acer Part No. 60.R4F02.001 23.R4G02.001 60.R4G02.001 MB.R4G02.001 50.R4F02.004 No. Aspire 5336 Exploded Diagrams Main...
Service Guide - Page 178

...BH.21100.009 BH.21100.010 55.R4F02.001 USB BOARD-UMA ODD BOARD-UMA 55.R4F02.002 55.R4F02.003 168 Chapter 6 Aspire 5336 FRU List Category ADAPTER BATTERY BOARD Description ADAPTER DELTA 65W 19V 1.7X5.5X11 YELLOW ADP-65JH DB A, LV5 LED LF ADAPTER LITE... BT3.0 (T60H928.33) F/W:861 FOXCONN BLUETOOTH ATH AR3011 (BT3.0) FOXCONN BLUETOOTH BRM 2070 (T77H114.01) BT 3.0 POWER BOARD-UMA Acer Part No.
Service Guide - Page 219

..., adapter cards, and peripherals which have passed these tests. Test Compatible Components Appendix B This computer's compatibility is tested and verified by the Acer Mobile System Testing Department. Refer to the Aspire 5336 Compatibility Test Report released by Acer's internal testing department. Appendix B 209 All of its system functions are tested under Windows® 7 environment.
Service Guide - Page 229

TouchPad 144 WLAN 150 U Undetermined Problems 152 Upper Cover Removing 61 Replacing 124 USB Board Removing 70 utility BIOS 27-35 W Windows 2000 Environment Test 210 Wireless Function Failure 150 WLAN Module Removing 55, 59, 128 Replacing 131 219

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