Service Guide
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... problem. If the mouse uses a USB connection, try an alternate USB port. 4. If the issue is OK. 2. Roll back the mouse driver to Try. Do not replace a non-defective FRUs: 1. Swap M/B to the previous version if updated recently. 11. Remove any recently added ...experiencing mouse failure. 5. Restore system and file settings from a known good date using System Restore. Remove and reinstall the mouse driver. 12. If the mouse uses a wireless connection, insert new batteries and confirm there is properly installed. Chapter 4 135 Try an alternative mouse. 2. Restart the computer. ...
... problem. If the mouse uses a USB connection, try an alternate USB port. 4. If the issue is OK. 2. Roll back the mouse driver to Try. Do not replace a non-defective FRUs: 1. Swap M/B to the previous version if updated recently. 11. Remove any recently added ...experiencing mouse failure. 5. Restore system and file settings from a known good date using System Restore. Remove and reinstall the mouse driver. 12. If the mouse uses a wireless connection, insert new batteries and confirm there is properly installed. Chapter 4 135 Try an alternative mouse. 2. Restart the computer. ...