Datasheet OpenAttendant 210
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... Call Distribution and Announcements for your customers OpenAttendant 210 - excellent service for Customer Oriented Service To forward customers intelligently to the right contact person and respond to their requests automatically helps you make efficient use of OpenAttendant 205 This application provides the automatic and interactive caller guidance using the phone's keypad. The menus can be freely defined and up to twenty auto attendant systems are supported. Access...
... Call Distribution and Announcements for your customers OpenAttendant 210 - excellent service for Customer Oriented Service To forward customers intelligently to the right contact person and respond to their requests automatically helps you make efficient use of OpenAttendant 205 This application provides the automatic and interactive caller guidance using the phone's keypad. The menus can be freely defined and up to twenty auto attendant systems are supported. Access...
Datasheet OpenAttendant 210
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...; Jump back to prior menu Part Number • Jump to product. Picture similar to another menu Licence OpenAttendant 210: 86H00001BAA-A • Transfer of calls Test licence for 60 days Reaction on time-out Reaction on system CD-ROM) Storage of other countries. multiple use possible Menus are trademarks or registered trademarks of announcements from the telephone Reference 03/2014 www.aastra.com Copyright ©...
...; Jump back to prior menu Part Number • Jump to product. Picture similar to another menu Licence OpenAttendant 210: 86H00001BAA-A • Transfer of calls Test licence for 60 days Reaction on time-out Reaction on system CD-ROM) Storage of other countries. multiple use possible Menus are trademarks or registered trademarks of announcements from the telephone Reference 03/2014 www.aastra.com Copyright ©...
User Guide OpenAttendant 205
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OpenAttendant 205 Voice Portal Planning System in the OpenCom 100 and Aastra 800 Communications Systems User Guide
OpenAttendant 205 Voice Portal Planning System in the OpenCom 100 and Aastra 800 Communications Systems User Guide
User Guide OpenAttendant 205
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... this user guide. Aastra 800 and OpenCom 100 This user guide applies to our website at http://www.aastra.de or http://www.aastra.com. Welcome to quality and design. It provides additional notes and tips on the systems, a reference is made in using OpenAttendant. The following operating instructions will assist you require further technical support or information about other Aastra products, please refer to the Aastra...
... this user guide. Aastra 800 and OpenCom 100 This user guide applies to our website at http://www.aastra.de or http://www.aastra.com. Welcome to quality and design. It provides additional notes and tips on the systems, a reference is made in using OpenAttendant. The following operating instructions will assist you require further technical support or information about other Aastra products, please refer to the Aastra...
User Guide OpenAttendant 205
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Contents OpenAttendant 1 Programme Overview 1 Scope of Delivery 2 Licensing: the Activation Procedure 2 Creating a Voice Portal 3 Recording and Editing Audio Files 4 Tips for Planning a Voice Portal 4 Backing Up Voice Portals 5 KDA Manager 6 Programme Overview 6 Installing and Starting the Programme 7 Installation Procedure 7 Starting the KDA Manager 7 Uninstalling the KDA Manager 7 Appendix 8 Technical Data 8 Menu Template 9 i
Contents OpenAttendant 1 Programme Overview 1 Scope of Delivery 2 Licensing: the Activation Procedure 2 Creating a Voice Portal 3 Recording and Editing Audio Files 4 Tips for Planning a Voice Portal 4 Backing Up Voice Portals 5 KDA Manager 6 Programme Overview 6 Installing and Starting the Programme 7 Installation Procedure 7 Starting the KDA Manager 7 Uninstalling the KDA Manager 7 Appendix 8 Technical Data 8 Menu Template 9 i
User Guide OpenAttendant 205
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... Compact Flash card, installed on their own telephone numbers. with OpenCom 100 / Aastra 800 time groups (e.g. OpenAttendant OpenAttendant Programme Overview Using the OpenAttendant 205 (hereafter: OpenAttendant), you can create information systems (voice portals or voicemail systems) in the scope of users. You can also define different reactions for example. This enables calls to be diverted to top management, for each with the entire OpenCom 100 / Aastra 800 configuration.) ■...
... Compact Flash card, installed on their own telephone numbers. with OpenCom 100 / Aastra 800 time groups (e.g. OpenAttendant OpenAttendant Programme Overview Using the OpenAttendant 205 (hereafter: OpenAttendant), you can create information systems (voice portals or voicemail systems) in the scope of users. You can also define different reactions for example. This enables calls to be diverted to top management, for each with the entire OpenCom 100 / Aastra 800 configuration.) ■...
User Guide OpenAttendant 205
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.... The two can view the serial number on page 2). You require: - You can make equal use the OpenAttendant programme package in the Configurator's System Info: Versions menu; 2 OpenVoice and OpenAttendant - the serial number of your local dealer or the Aastra sales department (see also Licensing: the Activation Procedure starting on the Web console of the OpenCom 100 / Aastra 800 in your communications system...
.... The two can view the serial number on page 2). You require: - You can make equal use the OpenAttendant programme package in the Configurator's System Info: Versions menu; 2 OpenVoice and OpenAttendant - the serial number of your local dealer or the Aastra sales department (see also Licensing: the Activation Procedure starting on the Web console of the OpenCom 100 / Aastra 800 in your communications system...
User Guide OpenAttendant 205
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... the Menu menu, configure the menus required for the OpenAttendant programme package. The chapter Tips for Planning a Voice Portal starting on page 4 contains some points you will need or record them (see Menu Template starting on this telephone (= action) or with regard to use in the voice portal are saved in which key on page 4). In the event of servicing, you can find notes on page 9). Creating a Voice...
... the Menu menu, configure the menus required for the OpenAttendant programme package. The chapter Tips for Planning a Voice Portal starting on page 4 contains some points you will need or record them (see Menu Template starting on this telephone (= action) or with regard to use in the voice portal are saved in which key on page 4). In the event of servicing, you can find notes on page 9). Creating a Voice...
User Guide OpenAttendant 205
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... directly save them to use foreign audio files in the OpenAttendant: Audio menu. Avoid using foreign or technical jargon which callers will have to pay fees such as German GEMA fees for Planning a Voice Portal Callers unfamiliar with an Aastra 800 on page 6). All configuration settings are different ways to record or edit the audio files you use in a voice portal: ■ In the Configurator of "Sales Department". via a connected...
... directly save them to use foreign audio files in the OpenAttendant: Audio menu. Avoid using foreign or technical jargon which callers will have to pay fees such as German GEMA fees for Planning a Voice Portal Callers unfamiliar with an Aastra 800 on page 6). All configuration settings are different ways to record or edit the audio files you use in a voice portal: ■ In the Configurator of "Sales Department". via a connected...
User Guide OpenAttendant 205
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... a menu (actions: "Jump to menu" and "Menu back"). Include confirmation messages at a later stage, so that you have configured or changed a voice portal, you are using in their bearings quickly. After you have a data backup e. The archive contains all the audio files currently stored on the hard disk drive). Provide the caller with an Aastra 800 on data backup can be replaced or...
... a menu (actions: "Jump to menu" and "Menu back"). Include confirmation messages at a later stage, so that you have configured or changed a voice portal, you are using in their bearings quickly. After you have a data backup e. The archive contains all the audio files currently stored on the hard disk drive). Provide the caller with an Aastra 800 on data backup can be replaced or...
User Guide OpenAttendant 205
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... can also record audio files in the OpenCom 100 / Aastra 800 communications system and then use the KDA Manager to convert audio files to the file formats supported by the OpenCom 100 / Aastra 800 (see the following File formats table). ■ If a microphone is a programme used to generate and convert audio files can be found in the KDA Manager online help. 6 CCITT Wave...
... can also record audio files in the OpenCom 100 / Aastra 800 communications system and then use the KDA Manager to convert audio files to the file formats supported by the OpenCom 100 / Aastra 800 (see the following File formats table). ■ If a microphone is a programme used to generate and convert audio files can be found in the KDA Manager online help. 6 CCITT Wave...
User Guide OpenAttendant 205
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... selected installation directory) the kda_manager.exe file. 2. KDA Manager Installing and Starting the Programme You will find out how to proceed using the programme's online help , hold down [CTRL] and [F1] together. Call up the setup.exe file. From the OpenCom 100 / Aastra 800 product CD or on the Aastra 800 USB flash drive. Uninstalling the KDA Manager Before installing a new KDA Manager programme version, you use the...
... selected installation directory) the kda_manager.exe file. 2. KDA Manager Installing and Starting the Programme You will find out how to proceed using the programme's online help , hold down [CTRL] and [F1] together. Call up the setup.exe file. From the OpenCom 100 / Aastra 800 product CD or on the Aastra 800 USB flash drive. Uninstalling the KDA Manager Before installing a new KDA Manager programme version, you use the...
User Guide OpenAttendant 205
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... Actions Audio files Recording time Number of voice channels (which can be used simultaneously) Structure / memory card Power supply Environmental conditions 10 50 500 300 OpenCom 510/X320: 4 minutes per 1 MB of free memory OpenCom 130/131/150 and Aastra 800: 2 minutes per 1 MB of free memory OpenCom X320: 8 OpenCom 130/131/150: 6 OpenCom 510: 4 Aastra 800: 20 OpenCom 130/131/150: Compact Flash card...
... Actions Audio files Recording time Number of voice channels (which can be used simultaneously) Structure / memory card Power supply Environmental conditions 10 50 500 300 OpenCom 510/X320: 4 minutes per 1 MB of free memory OpenCom 130/131/150 and Aastra 800: 2 minutes per 1 MB of free memory OpenCom X320: 8 OpenCom 130/131/150: 6 OpenCom 510: 4 Aastra 800: 20 OpenCom 130/131/150: Compact Flash card...
User Guide OpenAttendant 205
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Menu (name): Action Reaction Keys 0 - 9, * and #; Error, Timeout, Busy, No Reply Play audio file Play audio file (Which one?) PIN (max. 4 digits) (Which one?) Release (terminate connection) Direct-inward dialing Connect to operator Connect to phone number: (Call number?) Connect to voicebox: (Telephone number?) Connect to voicebox of the caller Previous menu Jump to plan and document the individual menus of your voice portal. Appendix Menu Template You can use the following template to menu: (Menu name?) Repeat menu text Menu fast...
Menu (name): Action Reaction Keys 0 - 9, * and #; Error, Timeout, Busy, No Reply Play audio file Play audio file (Which one?) PIN (max. 4 digits) (Which one?) Release (terminate connection) Direct-inward dialing Connect to operator Connect to phone number: (Call number?) Connect to voicebox: (Telephone number?) Connect to voicebox of the caller Previous menu Jump to plan and document the individual menus of your voice portal. Appendix Menu Template You can use the following template to menu: (Menu name?) Repeat menu text Menu fast...
User Guide OpenAttendant 205
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Copyright 2010 www.aastra.com All rights reserved As of 08.03.2010 • Subject to changes
Copyright 2010 www.aastra.com All rights reserved As of 08.03.2010 • Subject to changes
