9417CW Datasheet
Page 2
... memory keys or Directory » Preferred Name Match* » Adjustable three-line backlit display » Call Director/Fax Switch » Secure Numbers feature » CLASS/Voltage Message Waiting indicator* » 10-number redial » Call Duration Timer » LINK/Release/Hold keys » Four ringing cadences » Adjustable receiver volume » Parallel line jack for extension, fax, or modem » Visual ringing/extension-in-use indicator » On-hook dialing » English/French/Spanish language prompts option » Provides basic telephone service...
... memory keys or Directory » Preferred Name Match* » Adjustable three-line backlit display » Call Director/Fax Switch » Secure Numbers feature » CLASS/Voltage Message Waiting indicator* » 10-number redial » Call Duration Timer » LINK/Release/Hold keys » Four ringing cadences » Adjustable receiver volume » Parallel line jack for extension, fax, or modem » Visual ringing/extension-in-use indicator » On-hook dialing » English/French/Spanish language prompts option » Provides basic telephone service...
9417CW User Guide
Page 2
... service from your local telephone company. • Some memory keys may be factory pre-programmed, and cannot be programmed by the user. • Remember that you have to subscribe to a Calling Line Identification service to take advantage of this feature. • If the Handsfree mode (speakerphone) is not working, ensure that there is a 24 digit limit on the length of this guide. • You can answer Call Waiting by pressing Link...
... service from your local telephone company. • Some memory keys may be factory pre-programmed, and cannot be programmed by the user. • Remember that you have to subscribe to a Calling Line Identification service to take advantage of this feature. • If the Handsfree mode (speakerphone) is not working, ensure that there is a 24 digit limit on the length of this guide. • You can answer Call Waiting by pressing Link...
9417CW User Guide
Page 3
... 5 Connecting the handset cord .........5 Connecting the power adaptor ......5 Connecting the Line Cord when..... 5 Connecting an optional fax machine or modem 6 Checking your telephone 7 Desk Mounting 7 Optional Wall Mounting 7 Adjusting the Display 7 The Set Options Key 7 Basic Features 8 Making a call 8 Answering a call 8 Putting a call on hold 8 Switching between two lines ..........9 Making a Conference call 9 Extension in Use 9 Making a Handsfree call 9 Putting a call on mute 10 Using the Redial List 11 Call Waiting Identification 12 Turning the display of Call Waiting...
... 5 Connecting the handset cord .........5 Connecting the power adaptor ......5 Connecting the Line Cord when..... 5 Connecting an optional fax machine or modem 6 Checking your telephone 7 Desk Mounting 7 Optional Wall Mounting 7 Adjusting the Display 7 The Set Options Key 7 Basic Features 8 Making a call 8 Answering a call 8 Putting a call on hold 8 Switching between two lines ..........9 Making a Conference call 9 Extension in Use 9 Making a Handsfree call 9 Putting a call on mute 10 Using the Redial List 11 Call Waiting Identification 12 Turning the display of Call Waiting...
9417CW User Guide
Page 7
... line keys together. Rls Key - Activates handsfree mode if you to view status messages on Handsfree if you to leave any list such as Flash.) Redial Key - Delete Key - Allows you dialed. The Set Options key is also referred to backspace and erase when predialing and when adding or changing numbers and names in the Directory, Callers List or in Memory keys. Accesses a list of your telephone. Selects Line 1 or Line 2 and turns on the display. Directory Key - Navigation Key (Left) - The Setup List...
... line keys together. Rls Key - Activates handsfree mode if you to view status messages on Handsfree if you to leave any list such as Flash.) Redial Key - Delete Key - Allows you dialed. The Set Options key is also referred to backspace and erase when predialing and when adding or changing numbers and names in the Directory, Callers List or in Memory keys. Accesses a list of your telephone. Selects Line 1 or Line 2 and turns on the display. Directory Key - Navigation Key (Left) - The Setup List...
9417CW User Guide
Page 8
...numbers, names, and features on the phone. Enable headset 2. Enter dialing restrictions 3. Set the date and time 1. Change the Fax Switch 7. Change answer mode 5. Change the list mode 6. Select the ring tone 2. Select the dial pad mode 3. Volume Key - The Setup and Options lists Setup List 0. Security Feature 8. Enter area codes 4. Clear message waiting 4. Call Waiting ID Display Page 13 14 29 35 19 19 32 12 4 Activates the handsfree speaker and microphone so you . Change display language 1. Add a timer key 7. Also allows you to mute a handsfree call...
...numbers, names, and features on the phone. Enable headset 2. Enter dialing restrictions 3. Set the date and time 1. Change the Fax Switch 7. Change answer mode 5. Change the list mode 6. Select the ring tone 2. Select the dial pad mode 3. Volume Key - The Setup and Options lists Setup List 0. Security Feature 8. Enter area codes 4. Clear message waiting 4. Call Waiting ID Display Page 13 14 29 35 19 19 32 12 4 Activates the handsfree speaker and microphone so you . Change display language 1. Add a timer key 7. Also allows you to mute a handsfree call...
9417CW User Guide
Page 13
... the call To join two calls in a Conference: 1. Note: The 9417CW automatically releases a call on hold when a person on an extension telephone on the other caller on hold. 3. To make or answer a second call off hold but remains connected to your area will be heard by the caller and the person at the other extension hangs up the handset. 3. Make or answer a call on the extension is not on line x and the line indicator light flashes. Extension in use appears...
... the call To join two calls in a Conference: 1. Note: The 9417CW automatically releases a call on hold when a person on an extension telephone on the other caller on hold. 3. To make or answer a second call off hold but remains connected to your area will be heard by the caller and the person at the other extension hangs up the handset. 3. Make or answer a call on the extension is not on line x and the line indicator light flashes. Extension in use appears...
9417CW User Guide
Page 16
... stored calls, see Callers List on page 19 Note: The Call Waiting Identification display option must subscribe to Turning the display of a second incoming call will be disconnected. Use to scroll to turn the feature off You can choose whether or not Call Waiting Identification is not answered. Press °. 5. Contact your local telephone company to subscribe or unsubscribe to Calling Line Identification with Call Waiting Identification services. † You must be enabled in the Callers List...
... stored calls, see Callers List on page 19 Note: The Call Waiting Identification display option must subscribe to Turning the display of a second incoming call will be disconnected. Use to scroll to turn the feature off You can choose whether or not Call Waiting Identification is not answered. Press °. 5. Contact your local telephone company to subscribe or unsubscribe to Calling Line Identification with Call Waiting Identification services. † You must be enabled in the Callers List...
9417CW User Guide
Page 17
.... 6. Use to scroll to enter the Setup List. 3. To change the language of . Press Save . Continue pressing the right hand side until the ringer is OFF and the line affected appear on or off : 1. Changing the display language For changing business requirements, you reach the desired ring volume. 4. Press the Set Options key. 2. Press , to the Calling Line Identification service from your first incoming call , the date and time are turning the ringer...
.... 6. Use to scroll to enter the Setup List. 3. To change the language of . Press Save . Continue pressing the right hand side until the ringer is OFF and the line affected appear on or off : 1. Changing the display language For changing business requirements, you reach the desired ring volume. 4. Press the Set Options key. 2. Press , to the Calling Line Identification service from your first incoming call , the date and time are turning the ringer...
9417CW User Guide
Page 18
... Line 1. The handset volume returns to set the ring tone and volume for each line. Press # to adjust the volume. 6. Press Rls . The default setting for that line. ume bar to adjust the handset volume. Press the Set Options key. 2. You can press the left or right side of the vol- Press Save volume. Note: The steps above set the ring tone and volume: 1. Controlling the ringer volume While the telephone is turned on the display. Changing the prime line...
... Line 1. The handset volume returns to set the ring tone and volume for each line. Press # to adjust the volume. 6. Press Rls . The default setting for that line. ume bar to adjust the handset volume. Press the Set Options key. 2. You can press the left or right side of the vol- Press Save volume. Note: The steps above set the ring tone and volume: 1. Controlling the ringer volume While the telephone is turned on the display. Changing the prime line...
9417CW User Guide
Page 23
... same time. Setting the List Mode You can choose to record all incoming calls, or no calls turns the Callers List off. See Callers List display messages on page 37 for the other line has less than 50 calls. Press › to enter the Options List. 3. Press four times or press ›. 4. Press * . The total number of times they tried to reach you have programmed with a name in the memory key or Directory, and the number. Use to...
... same time. Setting the List Mode You can choose to record all incoming calls, or no calls turns the Callers List off. See Callers List display messages on page 37 for the other line has less than 50 calls. Press › to enter the Options List. 3. Press four times or press ›. 4. Press * . The total number of times they tried to reach you have programmed with a name in the memory key or Directory, and the number. Use to...
9417CW User Guide
Page 24
... Callers List Mode is set to dial out. 4. For more information about the Callers List Mode, see Setting the List Mode on page 19. 3. To see the first new caller in the Callers List, press *. 4. Press Line X . To end the call from the Callers List and you don't get connected, you may have to edit the number (for example, the number may be long distance and you call . Lift the handset or press either , Handsfree Mute Dial...
... Callers List Mode is set to dial out. 4. For more information about the Callers List Mode, see Setting the List Mode on page 19. 3. To see the first new caller in the Callers List, press *. 4. Press Line X . To end the call from the Callers List and you don't get connected, you may have to edit the number (for example, the number may be long distance and you call . Lift the handset or press either , Handsfree Mute Dial...
9417CW User Guide
Page 36
... telephone numbers on . See Basic Installation, on page 5 for Distinctive Ringing† on Line 2. If it is a distinctive ring, the call is connected to number 6, or press 6 . 4. Press 6 to enable or disable the Fax Switch feature. To use Call Waiting on Line 2 with a telephone number (for the Distinctive Ringing service varies from area to the Fax Switch peripheral. fax machine, answering machine etc.). The telephone company will then provide you with a slightly different ring tone. Setting the Fax Switch You can be set the Fax...
... telephone numbers on . See Basic Installation, on page 5 for Distinctive Ringing† on Line 2. If it is a distinctive ring, the call is connected to number 6, or press 6 . 4. Press 6 to enable or disable the Fax Switch feature. To use Call Waiting on Line 2 with a telephone number (for the Distinctive Ringing service varies from area to the Fax Switch peripheral. fax machine, answering machine etc.). The telephone company will then provide you with a slightly different ring tone. Setting the Fax Switch You can be set the Fax...
9417CW User Guide
Page 37
... line first when both lines are choosing which line is answered when both lines are making a call or to enabled. Press the Set Options key. 2. The Handsfree Mute key is enabled. Press Rls . 33 Press ⁄ to change the headset mode from enabled to disabled or disabled to select the prime line when you are ringing and you lift the handset or press . Using a headset To connect the headset, you must remain in the cradle. The headset mode default...
... line first when both lines are choosing which line is answered when both lines are making a call or to enabled. Press the Set Options key. 2. The Handsfree Mute key is enabled. Press Rls . 33 Press ⁄ to change the headset mode from enabled to disabled or disabled to select the prime line when you are ringing and you lift the handset or press . Using a headset To connect the headset, you must remain in the cradle. The headset mode default...
9417CW User Guide
Page 40
... the display and you want to enable the check line cord message. To clear the check line cord message: 1. Press # check line cord message. Press ·. 5. to disable the General display messages Message Check line cord Directory empty Use SAVE to another jack and have moved the 9417CW to add Directory full No changes made Extension in use Feature ON You can remove the check line cord message through the Set Options List. Press * to clear this message. Clear the Check Line Cord Message There may have only connected one line...
... the display and you want to enable the check line cord message. To clear the check line cord message: 1. Press # check line cord message. Press ·. 5. to disable the General display messages Message Check line cord Directory empty Use SAVE to another jack and have moved the 9417CW to add Directory full No changes made Extension in use Feature ON You can remove the check line cord message through the Set Options List. Press * to clear this message. Clear the Check Line Cord Message There may have only connected one line...
9417CW User Guide
Page 41
The ringer volume is longer than the display. The telephone number is turned off hook. rupted. Indicates that the phone is OFF Line x Unknown name or Unknown number >ºxxxxxxxxxxxxxxx ºxxxxxxxxxxxxxxxx XX New Callers What it means The caller has requested that line. When you're not on your telephone or if power has been inter- Message Private number or Private name Redial list is empty Restricted number Ringer is off for...
The ringer volume is longer than the display. The telephone number is turned off hook. rupted. Indicates that the phone is OFF Line x Unknown name or Unknown number >ºxxxxxxxxxxxxxxx ºxxxxxxxxxxxxxxxx XX New Callers What it means The caller has requested that line. When you're not on your telephone or if power has been inter- Message Private number or Private name Redial list is empty Restricted number Ringer is off for...
9417CW User Guide
Page 42
... (e.g., 1 New Caller -). Set indicator light flashes very quickly. †You must subscribe to Voice Mail services from that can view the other mes- Viewing multiple display and light messages When you 're using the telephone, there are Line indicator light is on . Each time you the status of the lines and of these messages is off. You can be active at any time, such as date and time, X New Callers, Feature ON, Message Waiting, and Ringer is on Handsfree on hold Call...
... (e.g., 1 New Caller -). Set indicator light flashes very quickly. †You must subscribe to Voice Mail services from that can view the other mes- Viewing multiple display and light messages When you 're using the telephone, there are Line indicator light is on . Each time you the status of the lines and of these messages is off. You can be active at any time, such as date and time, X New Callers, Feature ON, Message Waiting, and Ringer is on Handsfree on hold Call...
9417CW User Guide
Page 43
... answer mode to the other keys and the display do not operate until the power is disabled. Troubleshooting The display is high enough. I answer the telephone and only hear the dial tone. I cannot hear a caller. Make sure the handset cord is inserted securely into the jack and make sure the receiver volume is in to a working electrical outlet. Only Line 1 works in the channel between the stand and the telephone. The call . You can be erased...
... answer mode to the other keys and the display do not operate until the power is disabled. Troubleshooting The display is high enough. I answer the telephone and only hear the dial tone. I cannot hear a caller. Make sure the handset cord is inserted securely into the jack and make sure the receiver volume is in to a working electrical outlet. Only Line 1 works in the channel between the stand and the telephone. The call . You can be erased...
9417CW User Guide
Page 44
... connected to Connecting an optional fax machine or modem on page 6 and The Fax Switch on the wall). I have an unknown number. Live dialpad has stopped working . If this phone? The caller may disable this feature. . For more details, refer to jack 2 of the 9417CW telephone. You may have only one line connected to a Distinct Ring† service for Line 2 and Line 2 is enabled, the message "Extension in your telephone company. The light is connected to program a Feature Light Off key. A Feature Light On code...
... connected to Connecting an optional fax machine or modem on page 6 and The Fax Switch on the wall). I have an unknown number. Live dialpad has stopped working . If this phone? The caller may disable this feature. . For more details, refer to jack 2 of the 9417CW telephone. You may have only one line connected to a Distinct Ring† service for Line 2 and Line 2 is enabled, the message "Extension in your telephone company. The light is connected to program a Feature Light Off key. A Feature Light On code...
9417CW User Guide
Page 47
... Calls answering 8 Call Waiting 12 conferencing 9 handsfree 9 holding 8 making from the Redial List 11 muting 10 switching between lines 9 Clear Message Waiting 35 CLID see Calling Line Identification 12 Conference call 9 making 9 Conference Key 3 Connecting fax or modem 6 handset cord 5 line cord 5 power adaptor 5 Contrast Key 3 Cords see Calling Line Identification Call Waiting Identification 12 turning display on/off 12 Callers List deleting in the Callers List 22 memory keys 25 Redial List 11 security number 31 Dial Key 3 Dial pad 29 entering names 16 selecting the mode 29 Dialing long...
... Calls answering 8 Call Waiting 12 conferencing 9 handsfree 9 holding 8 making from the Redial List 11 muting 10 switching between lines 9 Clear Message Waiting 35 CLID see Calling Line Identification 12 Conference call 9 making 9 Conference Key 3 Connecting fax or modem 6 handset cord 5 line cord 5 power adaptor 5 Contrast Key 3 Cords see Calling Line Identification Call Waiting Identification 12 turning display on/off 12 Callers List deleting in the Callers List 22 memory keys 25 Redial List 11 security number 31 Dial Key 3 Dial pad 29 entering names 16 selecting the mode 29 Dialing long...
9417CW User Guide
Page 48
... area codes 29 dialing restrictions 30 memory keys 24 security numbers 31 the Callers List 21 the Directory 17 F Fax Switch 32 Feature Light keys 26 Flash Key 3 H Handsfree 9 Handsfree/Mute Key 4 Helpful hints see Troubleshooting 39 Hold 8 automatic 9 Hold Key 3 I Installation 5 K Key descriptions 3 Key panel 2 L Language see Display language 13 Left arrow key 3 Letters entering 16 Lights set indicator light messages 38 Line Key 3 Link Key 3 Live dial pad see Dial pad 29 Long distance 21 M Memory Keys 4 Memory keys 23 cannot program 39 deleting 25 editing 24 labeling 24 Index-2 making calls...
... area codes 29 dialing restrictions 30 memory keys 24 security numbers 31 the Callers List 21 the Directory 17 F Fax Switch 32 Feature Light keys 26 Flash Key 3 H Handsfree 9 Handsfree/Mute Key 4 Helpful hints see Troubleshooting 39 Hold 8 automatic 9 Hold Key 3 I Installation 5 K Key descriptions 3 Key panel 2 L Language see Display language 13 Left arrow key 3 Letters entering 16 Lights set indicator light messages 38 Line Key 3 Link Key 3 Live dial pad see Dial pad 29 Long distance 21 M Memory Keys 4 Memory keys 23 cannot program 39 deleting 25 editing 24 labeling 24 Index-2 making calls...