User Guide
Page 13
... Address for a Manually Added Device 255 Setting the Port Numbers for a Manually Added Link 257 Changing the Community Strings for a Device 258 Changing the Monitoring Settings 261 Changing the Retry and Timeout Settings for a Device or Subnet 262 Changing the Discovery Options for a Subnet 263 Examples 264 Key Considerations 269 Troubleshooting 269 7 MONITORING THE NETWORK Overview 273 Key Concepts 273 Monitor 273 Monitoring and Event Generation 274 Monitoring State 274 Monitoring State and the Grouped View...
... Address for a Manually Added Device 255 Setting the Port Numbers for a Manually Added Link 257 Changing the Community Strings for a Device 258 Changing the Monitoring Settings 261 Changing the Retry and Timeout Settings for a Device or Subnet 262 Changing the Discovery Options for a Subnet 263 Examples 264 Key Considerations 269 Troubleshooting 269 7 MONITORING THE NETWORK Overview 273 Key Concepts 273 Monitor 273 Monitoring and Event Generation 274 Monitoring State 274 Monitoring State and the Grouped View...
User Guide
Page 30
... Supported 3Com Devices 805 Supported Device Parameters 806 Understanding Backup Files 807 Managing Backup Files 807 Key Considerations 808 How Backup Files are Discarded 808 Potential Hazards when using Restore and Setup Why Errors can Occur during Restore and Setup 809 809 20 LIVE UPDATE Overview 811 Key Concepts 812 Connection Type 812 Service Packs 812 Live Update Engine 812 Components 813 Live Update Setup Wizard 813 Connection Type Step 813 Use Custom Settings Step 814 Summary Step 815 Live Update Select File Groups Dialog Box 817 Status 818 Table...
... Supported 3Com Devices 805 Supported Device Parameters 806 Understanding Backup Files 807 Managing Backup Files 807 Key Considerations 808 How Backup Files are Discarded 808 Potential Hazards when using Restore and Setup Why Errors can Occur during Restore and Setup 809 809 20 LIVE UPDATE Overview 811 Key Concepts 812 Connection Type 812 Service Packs 812 Live Update Engine 812 Components 813 Live Update Setup Wizard 813 Connection Type Step 813 Use Custom Settings Step 814 Summary Step 815 Live Update Select File Groups Dialog Box 817 Status 818 Table...
User Guide
Page 58
... includes the username, product number, serial number, and license key. If you need to move my copy of license key (to identify the software) and serial number (to another computer, you must order 3Com Network Director product number 3C15500 from 3Com Network Director then you must order 3Com Network Director product number 3C15500 from your activation key. What if I move 3Com Network Director to another workstation? You will only work with the correct combination of 3Com Network Director to identify the on a different workstation from...
... includes the username, product number, serial number, and license key. If you need to move my copy of license key (to identify the software) and serial number (to another computer, you must order 3Com Network Director product number 3C15500 from 3Com Network Director then you must order 3Com Network Director product number 3C15500 from your activation key. What if I move 3Com Network Director to another workstation? You will only work with the correct combination of 3Com Network Director to identify the on a different workstation from...
User Guide
Page 234
... box in 3Com Network Director are: ■ Device - a node that represents a single physical entity. Items Supported by the Properties Dialog Box 3Com Network Director can view the properties for example a hub, switch, router, or bridge. ■ End-station - a link represents the physical connection between a router or layer-3 switch and a subnet. Components Launching the After you can display the properties of any PC, Unix workstation, server, or other client machine...
... box in 3Com Network Director are: ■ Device - a node that represents a single physical entity. Items Supported by the Properties Dialog Box 3Com Network Director can view the properties for example a hub, switch, router, or bridge. ■ End-station - a link represents the physical connection between a router or layer-3 switch and a subnet. Components Launching the After you can display the properties of any PC, Unix workstation, server, or other client machine...
User Guide
Page 319
... unable to authenticate with the device to monitor it. You can change the security settings that 3Com Network Director cannot monitor: Devices Without IP Addresses: Due to the techniques used to monitor devices, 3Com Network Director uses device IP addresses to perform monitoring.If a device does not have an IP address assigned to it, or if 3Com Network Director was unable to determine its IP address during Network Discovery, then 3Com Network Director will not be supported by selecting it and selecting Monitor > Enable...
... unable to authenticate with the device to monitor it. You can change the security settings that 3Com Network Director cannot monitor: Devices Without IP Addresses: Due to the techniques used to monitor devices, 3Com Network Director uses device IP addresses to perform monitoring.If a device does not have an IP address assigned to it, or if 3Com Network Director was unable to determine its IP address during Network Discovery, then 3Com Network Director will not be supported by selecting it and selecting Monitor > Enable...
User Guide
Page 442
... you select this option selected and one or more MAC addresses in the Selected Stations list, the data displayed in RMONView will be limited to the MAC addresses held in the Selected Stations list. When using the RMON HostTopN group. ■ Selected Stations: Filters and sorts the hosts shown in the Selected Rate drop-down menu. 438 CHAPTER 10: RMON Predefined View Packet Definition Packets transmitted to and from each host...
... you select this option selected and one or more MAC addresses in the Selected Stations list, the data displayed in RMONView will be limited to the MAC addresses held in the Selected Stations list. When using the RMON HostTopN group. ■ Selected Stations: Filters and sorts the hosts shown in the Selected Rate drop-down menu. 438 CHAPTER 10: RMON Predefined View Packet Definition Packets transmitted to and from each host...
User Guide
Page 458
... within 3Com Network Director use reports to generate a report based on page 811 Alternatively, you are covered in the section detailing the feature as shown in Table 79: Table 79 Feature Report Types Feature Network Discovery Agent Update Bulk Configuration VLAN Configuration Backup Setup Restore Traffic Prioritization Live Update Report Types Covered in: ■ Discovery ■ Misconfigurations and Optimizations "Discovering the Network"on page 91 ■ Changes ■ Agent Audit ■ Agent Update Summary "Upgrading Device Software" on...
... within 3Com Network Director use reports to generate a report based on page 811 Alternatively, you are covered in the section detailing the feature as shown in Table 79: Table 79 Feature Report Types Feature Network Discovery Agent Update Bulk Configuration VLAN Configuration Backup Setup Restore Traffic Prioritization Live Update Report Types Covered in: ■ Discovery ■ Misconfigurations and Optimizations "Discovering the Network"on page 91 ■ Changes ■ Agent Audit ■ Agent Update Summary "Upgrading Device Software" on...
User Guide
Page 459
..., as follows: 1 Open Windows Explorer. 2 Navigate to be purged by 3Com Network Director. Custom Report Types Custom Report Types enable you to select the information you can view old reports and export them to grow over time. Key Concepts 455 Feature Report Types Agent Update, Device History Backup, Restore and Setup Logging and Reporting on Data Monitoring History Covered in: "Upgrading Device Software" on page 663 "Backing Up Device Configurations" on page 777 "Performance Reporting"on page 385 Other reports are tied to report on from...
..., as follows: 1 Open Windows Explorer. 2 Navigate to be purged by 3Com Network Director. Custom Report Types Custom Report Types enable you to select the information you can view old reports and export them to grow over time. Key Concepts 455 Feature Report Types Agent Update, Device History Backup, Restore and Setup Logging and Reporting on Data Monitoring History Covered in: "Upgrading Device Software" on page 663 "Backing Up Device Configurations" on page 777 "Performance Reporting"on page 385 Other reports are tied to report on from...
User Guide
Page 487
... the 3Com devices on your network for any applicable warranty. 3Com Network Director checks for devices on page 490 for all the supported 3Com equipment and enables 3Com services such as technical assistance, hardware repair and hardware replacement. Device Warranty When a discovery operation completes and 3Com Network Director finds Dialog Box that have not yet been registered and sends this dialog box after each discovery, de-select the Show the Device Warranty...
... the 3Com devices on your network for any applicable warranty. 3Com Network Director checks for devices on page 490 for all the supported 3Com equipment and enables 3Com services such as technical assistance, hardware repair and hardware replacement. Device Warranty When a discovery operation completes and 3Com Network Director finds Dialog Box that have not yet been registered and sends this dialog box after each discovery, de-select the Show the Device Warranty...
User Guide
Page 623
...-of 3Com Network Director. See "Agent Update Wizard" on page 665 for instructions on how to the Bulk and References Configuration feature of -date. 3Com recommend that the latest service pack available has been downloaded and installed, using Live Update. Please ensure that a fresh discovery is still shown as unsupported in the Selection Editor dialog box, then the current map may be performed on supported devices. Useful...
...-of 3Com Network Director. See "Agent Update Wizard" on page 665 for instructions on how to the Bulk and References Configuration feature of -date. 3Com recommend that the latest service pack available has been downloaded and installed, using Live Update. Please ensure that a fresh discovery is still shown as unsupported in the Selection Editor dialog box, then the current map may be performed on supported devices. Useful...
User Guide
Page 687
... in 3Com Network Director incorrectly reporting these devices as Network Discovery, Backup, Restore, and Agent Update on page 276 for more details of active monitoring. 3Com Network Director provides the following features to address these issues: ■ Configurable timeouts ■ Configurable retries ■ Configurable poll rates for active monitoring ■ Configurable monitoring modes ■ Configurable discovery options ■ Configurable monitor thresholds More details of each of these devices but will also prevent 3Com Network Director...
... in 3Com Network Director incorrectly reporting these devices as Network Discovery, Backup, Restore, and Agent Update on page 276 for more details of active monitoring. 3Com Network Director provides the following features to address these issues: ■ Configurable timeouts ■ Configurable retries ■ Configurable poll rates for active monitoring ■ Configurable monitoring modes ■ Configurable discovery options ■ Configurable monitor thresholds More details of each of these devices but will also prevent 3Com Network Director...
User Guide
Page 705
... with the subnet selected. Figure 371 Add Subnet Dialog Box Configuration 701 In order to change the number of retries and timeout periods for a particular subnet you can slow down the time it will take before 3Com Network Director concludes that a device is not responding. Changes made to complete network operations. As a result, subsequent requests used for rediscoveries of time that it takes 3Com Network Director to a subnet...
... with the subnet selected. Figure 371 Add Subnet Dialog Box Configuration 701 In order to change the number of retries and timeout periods for a particular subnet you can slow down the time it will take before 3Com Network Director concludes that a device is not responding. Changes made to complete network operations. As a result, subsequent requests used for rediscoveries of time that it takes 3Com Network Director to a subnet...
User Guide
Page 781
... the same type. ■ Copy the software configuration of one 3Com device to manage the software configuration of the same type. You can be used to other devices of the 3Com devices on your network. 19 BACKING UP DEVICE CONFIGURATIONS Overview This chapter describes how 3Com Network Director can use Backup, Restore and Setup to: ■ Save the software configuration of your 3Com devices. ■ Apply a software configuration, saved in this chapter: ■ Key Concepts ■ Backup Components ■ Restore Components ■ Setup Components ■ Examples ■ Useful...
... the same type. ■ Copy the software configuration of one 3Com device to manage the software configuration of the same type. You can be used to other devices of the 3Com devices on your network. 19 BACKING UP DEVICE CONFIGURATIONS Overview This chapter describes how 3Com Network Director can use Backup, Restore and Setup to: ■ Save the software configuration of your 3Com devices. ■ Apply a software configuration, saved in this chapter: ■ Key Concepts ■ Backup Components ■ Restore Components ■ Setup Components ■ Examples ■ Useful...
User Guide
Page 831
... then check that update. You want to update the Internet connection Information settings for your new 3Com devices. 7 Click OK to return to the Live Update -Select File Groups dialog box. 8 Click OK to download the update. 9 When the download is complete you will be installed automatically. Click Yes to view the details on that this update adds support for Live Update. Updating the Your PC previously used a direct connection to display the readme file in Notepad. Select File Groups - 3Com Network Director update...
... then check that update. You want to update the Internet connection Information settings for your new 3Com devices. 7 Click OK to return to the Live Update -Select File Groups dialog box. 8 Click OK to download the update. 9 When the download is complete you will be installed automatically. Click Yes to view the details on that this update adds support for Live Update. Updating the Your PC previously used a direct connection to display the readme file in Notepad. Select File Groups - 3Com Network Director update...
User Guide
Page 834
... the version of 3Com Router Manager installed on your PC and want to Router Manager ensure that the 3Com Router Manager Updates files are selected for available software updates on the toolbar. 2 In the Live Update Setup Wizard, select Use Browser Settings and click Next. 3 Click Finish. 3Com Network Director will tell you where the files have been downloaded to. 10 Make a note of the file names for 3Com Router Manager, the 3Com Router Manager Updates file group will be listed in the Select File Groups...
... the version of 3Com Router Manager installed on your PC and want to Router Manager ensure that the 3Com Router Manager Updates files are selected for available software updates on the toolbar. 2 In the Live Update Setup Wizard, select Use Browser Settings and click Next. 3 Click Finish. 3Com Network Director will tell you where the files have been downloaded to. 10 Make a note of the file names for 3Com Router Manager, the 3Com Router Manager Updates file group will be listed in the Select File Groups...
User Guide
Page 836
... free some disk space on the disk drive where the temporary folder is located until the total download size files into the free disk space. Alternatively, you did not make a note of this report: 1 Select the Tools > Reports menu option. 2 In the Generate Reports tab, select the Live Update Activity report. 3 Click on your default browser. Select File Groups dialog box, to run this problem is to download the selected files, you get an error message informing you that have been downloaded using Live Update...
... free some disk space on the disk drive where the temporary folder is located until the total download size files into the free disk space. Alternatively, you did not make a note of this report: 1 Select the Tools > Reports menu option. 2 In the Generate Reports tab, select the Live Update Activity report. 3 Click on your default browser. Select File Groups dialog box, to run this problem is to download the selected files, you get an error message informing you that have been downloaded using Live Update...
User Guide
Page 841
... 3Com Wireless Access Point 8700 2.02 Backup, Restore and Setup 837 Backup, Restore and Setup Device Type 3Com Switch 4005 and modules 3Com Switch 4007 and modules 3Com CoreBuilder 9000 and modules 3Com Switch 7700 3Com Switch 7700R Minimum Agent Version 1.22 3.00 3.00 1.0 1.0 The 3Com Switch 4007 and 3Com CoreBuilder 9000 do not support VLAN configuration on the EME card, on RAP ports or on resilient link ports. The devices and minimum agent versions supported by Backup...
... 3Com Wireless Access Point 8700 2.02 Backup, Restore and Setup 837 Backup, Restore and Setup Device Type 3Com Switch 4005 and modules 3Com Switch 4007 and modules 3Com CoreBuilder 9000 and modules 3Com Switch 7700 3Com Switch 7700R Minimum Agent Version 1.22 3.00 3.00 1.0 1.0 The 3Com Switch 4007 and 3Com CoreBuilder 9000 do not support VLAN configuration on the EME card, on RAP ports or on resilient link ports. The devices and minimum agent versions supported by Backup...
User Guide
Page 847
... update again when the network is required per stack). Trying to update a device running agent version 2.52 or lower - If you should use the Software Upgrade Utility to read the agent software release notes before downgrading a device as a timeout failure in the Agent Update Wizard. In particular, when updating 3Com SuperStack II Switch 1100/3300 stacks with larger numbers of connectivity or power will only be overwritten with the error...
... update again when the network is required per stack). Trying to update a device running agent version 2.52 or lower - If you should use the Software Upgrade Utility to read the agent software release notes before downgrading a device as a timeout failure in the Agent Update Wizard. In particular, when updating 3Com SuperStack II Switch 1100/3300 stacks with larger numbers of connectivity or power will only be overwritten with the error...
User Guide
Page 860
... software, including revision level ■ Diagnostic error messages ■ Details about recent configuration changes, if applicable In order to access upgrades and related documentation you install, configure and troubleshoot 3Com desktop and server NICs, wireless cards and Bluetooth devices. In order to access these services for assistance, please have the following information ready: ■ Product model name, part number, and serial number ■ A list of software initially purchased with your original product. First time users will find a current directory...
... software, including revision level ■ Diagnostic error messages ■ Details about recent configuration changes, if applicable In order to access upgrades and related documentation you install, configure and troubleshoot 3Com desktop and server NICs, wireless cards and Bluetooth devices. In order to access these services for assistance, please have the following information ready: ■ Product model name, part number, and serial number ■ A list of software initially purchased with your original product. First time users will find a current directory...
User Guide
Page 917
... number 48, 53 server farm 378 server TFTP 664 servers blocking 635, 659 cannot be selected 660 prioritized 635 servers step prioritize network traffic 635 service pack 812 service polling 278 setting thresholds for monitor-based events 356 setup 777 examples 799 summary report 798 severities event 321 severity colors 323 critical 322 high 322 information 321 recurring 322 severity filter 341 shortcut symbols 186 sizing device...
... number 48, 53 server farm 378 server TFTP 664 servers blocking 635, 659 cannot be selected 660 prioritized 635 servers step prioritize network traffic 635 service pack 812 service polling 278 setting thresholds for monitor-based events 356 setup 777 examples 799 summary report 798 severities event 321 severity colors 323 critical 322 high 322 information 321 recurring 322 severity filter 341 shortcut symbols 186 sizing device...