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... or as a commercial item as defined in FAR 2.101(a) and as translation, transformation, or adaptation) without written permission from 3Com Corporation. 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part...: All technical data and computer software is any portion of 3Com Corporation. Other brand and product names may not be registered in other countries. 3Com, the 3Com logo, and NBX are unable to locate a copy, please contact 3Com and a copy will be reproduced in this documentation at private...
... or as a commercial item as defined in FAR 2.101(a) and as translation, transformation, or adaptation) without written permission from 3Com Corporation. 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part...: All technical data and computer software is any portion of 3Com Corporation. Other brand and product names may not be registered in other countries. 3Com, the 3Com logo, and NBX are unable to locate a copy, please contact 3Com and a copy will be reproduced in this documentation at private...
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... System Date and Time 35 Simple Network Time Protocol (SNTP) 36 IP Settings 36 Audio Settings 37 Compression Overview 37 Codec Selection 38 Codecs and NBX Devices 40 Silence Suppression Overview 41 Timers 42
... System Date and Time 35 Simple Network Time Protocol (SNTP) 36 IP Settings 36 Audio Settings 37 Compression Overview 37 Codec Selection 38 Codecs and NBX Devices 40 Silence Suppression Overview 41 Timers 42
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... End 187 G.826 Far End 188 Using Loopback Tests 188 Enabling or Disabling Loopback Tests 189 Obtaining a Dial Tone from a PBX System 190 9 NBX MESSAGING Group List 195 NBX Voice Mail 196 Voice Mail Extensions 199 Voice Mail Passwords 199 IMAP for Integrated Voice Mail 199 Configurable Operators 200 Off-site Notification...
... End 187 G.826 Far End 188 Using Loopback Tests 188 Enabling or Disabling Loopback Tests 189 Obtaining a Dial Tone from a PBX System 190 9 NBX MESSAGING Group List 195 NBX Voice Mail 196 Voice Mail Extensions 199 Voice Mail Passwords 199 IMAP for Integrated Voice Mail 199 Configurable Operators 200 Off-site Notification...
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... 224 Operations Management 224 Statistics 225 Advanced Settings 227 Configuring Domain Name Server Information 230 10 SIP-MODE OPERATIONS Overview of SIP Mode on the NBX Platform 231 SIP Mode Operations 231 Device Support Details 234 Feature Support 235 Platforms Supported 236 Licensing and Resource Limits 237 Dial Plan Considerations 238... 245 Add Trusted SIP Interfaces 249 Add an Optional IP Conferencing Module 249 Adding Telephone Users and Devices 253 Adding a Generic SIP Telephone 253 Adding a 3Com 3108 Wireless Telephone 255 11 DIAL PLAN Dial Plan Concepts and Overview 257
... 224 Operations Management 224 Statistics 225 Advanced Settings 227 Configuring Domain Name Server Information 230 10 SIP-MODE OPERATIONS Overview of SIP Mode on the NBX Platform 231 SIP Mode Operations 231 Device Support Details 234 Feature Support 235 Platforms Supported 236 Licensing and Resource Limits 237 Dial Plan Considerations 238... 245 Add Trusted SIP Interfaces 249 Add an Optional IP Conferencing Module 249 Adding Telephone Users and Devices 253 Adding a Generic SIP Telephone 253 Adding a 3Com 3108 Wireless Telephone 255 11 DIAL PLAN Dial Plan Concepts and Overview 257
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... Details 409 Regional Settings 410 18 TROUBLESHOOTING Using the Telephone Local User Interface Utility 413 The 3Com Telephone Local Configuration Application 429 Installing the 3Com TLC Application 430 Using the TLC Application 430 Using H3PingIP 430 System-level Troubleshooting 431 Digital ...Line Card Troubleshooting 433 Alarm Conditions (Overview) 434 Alarm Descriptions 435 Alarms on NBX Digital Line Cards 436 Configuration and ...
... Details 409 Regional Settings 410 18 TROUBLESHOOTING Using the Telephone Local User Interface Utility 413 The 3Com Telephone Local Configuration Application 429 Installing the 3Com TLC Application 430 Using the TLC Application 430 Using H3PingIP 430 System-level Troubleshooting 431 Digital ...Line Card Troubleshooting 433 Alarm Conditions (Overview) 434 Alarm Descriptions 435 Alarms on NBX Digital Line Cards 436 Configuration and ...
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17 F OUTBOUND CALLER ID AND 911 SERVICE Sample Dial Plan 506 Internal 3-Digit Extensions 506 Incoming DID Section 506 Least Cost Routing Portion 507 Pretranslators (Part 1) 508 Pretranslators (Part2) 509 G NBX ENTERPRISE MIB GLOSSARY INDEX 3COM CORPORATION LIMITED WARRANTY FCC CLASS A VERIFICATION STATEMENT FCC CLASS B STATEMENT FCC DECLARATION OF CONFORMITY
17 F OUTBOUND CALLER ID AND 911 SERVICE Sample Dial Plan 506 Internal 3-Digit Extensions 506 Incoming DID Section 506 Least Cost Routing Portion 507 Pretranslators (Part 1) 508 Pretranslators (Part2) 509 G NBX ENTERPRISE MIB GLOSSARY INDEX 3COM CORPORATION LIMITED WARRANTY FCC CLASS A VERIFICATION STATEMENT FCC CLASS B STATEMENT FCC DECLARATION OF CONFORMITY
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...Call Distribution Chapter 7 Configure and manage digital and analog line cards Chapter 8 Configure NBX Voice Messaging (voice mail), Auto Attendant, and Chapter 9 Voice Profile for the first time, see the NBX Installation Guide. If the information in the release notes differs from the information in this.... ABOUT THIS GUIDE How to Use This Guide This guide describes how to configure and manage NBX® Networked Telephony Systems. For information about how to install an NBX system for Internet Mail (VPIM) Enable and configure Session Initiation Protocol (SIP) operation Chapter 10...
...Call Distribution Chapter 7 Configure and manage digital and analog line cards Chapter 8 Configure NBX Voice Messaging (voice mail), Auto Attendant, and Chapter 9 Voice Profile for the first time, see the NBX Installation Guide. If the information in the release notes differs from the information in this.... ABOUT THIS GUIDE How to Use This Guide This guide describes how to configure and manage NBX® Networked Telephony Systems. For information about how to install an NBX system for Internet Mail (VPIM) Enable and configure Session Initiation Protocol (SIP) operation Chapter 10...
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..., or network. Table 3 lists the United States and international equivalents of some of the specialized terms that are used in the NBX documentation. Call barring Hash key (#) Telephone Exchange Free-phone Analog Trunk Line Interface Module Toll restrictions Pound key (#) CO (central ... 18 Third-party messaging system Appendix A ISDN Completion Cause Codes Appendix B Option 184 on a Windows 2000 DHCP server Appendix C 3Com ConneXtions software Appendix D Caller ID behavior Appendix E Telephony and networking terms Glossary References to all topics in this book Index FCC...
..., or network. Table 3 lists the United States and international equivalents of some of the specialized terms that are used in the NBX documentation. Call barring Hash key (#) Telephone Exchange Free-phone Analog Trunk Line Interface Module Toll restrictions Pound key (#) CO (central ... 18 Third-party messaging system Appendix A ISDN Completion Cause Codes Appendix B Option 184 on a Windows 2000 DHCP server Appendix C 3Com ConneXtions software Appendix D Caller ID behavior Appendix E Telephony and networking terms Glossary References to all topics in this book Index FCC...
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Your Comments 21 Your Comments Your suggestions are important to us to make the NBX documentation more useful to your authorized 3Com NBX Voice - Authorized Partner. Send comments about this guide or any of the 3Com NBX documentation and Help systems to: Voice_TechComm_Comments@3com.com Please include the following information with your comments: ■ Document title ■...
Your Comments 21 Your Comments Your suggestions are important to us to make the NBX documentation more useful to your authorized 3Com NBX Voice - Authorized Partner. Send comments about this guide or any of the 3Com NBX documentation and Help systems to: Voice_TechComm_Comments@3com.com Please include the following information with your comments: ■ Document title ■...
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... is an office telephone. The telephone also includes a LAN port. You can connect your computer to your NBX® system. To a telephone user, a 3Com Telephone is a network device that can use it to make and receive calls, transfer calls, park calls, use voice...topics: ■ Network-based Telephony ■ NetSet Administration Utility For information about how to install hardware components, see the NBX Installation Guide. 3Com Networked Telephony Solutions merge telephony with networking by delivering business telephone service over the LAN using Ethernet frames or IP packets.
... is an office telephone. The telephone also includes a LAN port. You can connect your computer to your NBX® system. To a telephone user, a 3Com Telephone is a network device that can use it to make and receive calls, transfer calls, park calls, use voice...topics: ■ Network-based Telephony ■ NetSet Administration Utility For information about how to install hardware components, see the NBX Installation Guide. 3Com Networked Telephony Solutions merge telephony with networking by delivering business telephone service over the LAN using Ethernet frames or IP packets.
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...system parameters, such as personal speed dial lists, off-site notification settings, and ringing tones. 24 CHAPTER 1: INTRODUCTION NetSet Administration Utility the NBX NetSet utility is on the left of the window. The navigation menu is a browser-based interface that is integrated in the system software.... Page Zones Window Systems present the NBX NetSet utility through an embedded web server that you use to expand the view of access privileges. the NBX NetSet utility requires any of the functions to configure and manage the system. ...
...system parameters, such as personal speed dial lists, off-site notification settings, and ringing tones. 24 CHAPTER 1: INTRODUCTION NetSet Administration Utility the NBX NetSet utility is on the left of the window. The navigation menu is a browser-based interface that is integrated in the system software.... Page Zones Window Systems present the NBX NetSet utility through an embedded web server that you use to expand the view of access privileges. the NBX NetSet utility requires any of the functions to configure and manage the system. ...
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...menus are disabled. ■ No system license: Only Licensing and Upgrades and System Maintenance menus are disabled. ■ System restore in the NBX NetSet user interface. The navigation menu is the selected navigation menu item and the selected submenu item. ■ Navigation Menu - Quick help text... plus a button that invokes detailed help. The NBX trademark followed by the system (host) name. ■ Navigation Route Bar - The current page location, which is partially or fully disabled ...
...menus are disabled. ■ No system license: Only Licensing and Upgrades and System Maintenance menus are disabled. ■ System restore in the NBX NetSet user interface. The navigation menu is the selected navigation menu item and the selected submenu item. ■ Navigation Menu - Quick help text... plus a button that invokes detailed help. The NBX trademark followed by the system (host) name. ■ Navigation Route Bar - The current page location, which is partially or fully disabled ...
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... the device associated with the Call Processor. Devices include telephones, Analog Line Card ports, Digital Line Card channels, Analog Terminal Adapter ports, 3Com Attendant Consoles, and virtual devices, such as the pcXset Soft Telephone and the ConneXtions H.323 Gateway. To remove a device from the system... database, use the NBX NetSet utility to the configuration database. After the system discovers a device, the Auto Discovery process does not find that user. The Auto...
... the device associated with the Call Processor. Devices include telephones, Analog Line Card ports, Digital Line Card channels, Analog Terminal Adapter ports, 3Com Attendant Consoles, and virtual devices, such as the pcXset Soft Telephone and the ConneXtions H.323 Gateway. To remove a device from the system... database, use the NBX NetSet utility to the configuration database. After the system discovers a device, the Auto Discovery process does not find that user. The Auto...
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..., to the network. ■ You have entered the proper license key into the NBX NetSet utility. pcXset Soft Telephone Enables the Auto Discover feature on installations of a human attendant (receptionist). 3Com Attendant Console Finds and configures any installed 3Com Attendant Consoles. 28 CHAPTER 2: SYSTEM SETTINGS The system does not discover licensed devices until...
..., to the network. ■ You have entered the proper license key into the NBX NetSet utility. pcXset Soft Telephone Enables the Auto Discover feature on installations of a human attendant (receptionist). 3Com Attendant Console Finds and configures any installed 3Com Attendant Consoles. 28 CHAPTER 2: SYSTEM SETTINGS The system does not discover licensed devices until...
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... 4 Click System-Wide Settings > Auto Discovery. 5 Select the check box for the device type that you are configuring and click Apply. 3Com recommends that the Extensions Start At field is set to what you want, and then click Apply. You must have connected many new devices ...extensions start at 1000. Auto Discovery 29 Initial System To use the Auto Discover feature for initial system configuration: Configuration 1 Log in to the NBX NetSet utility using the administrator username and password. 2 Click System-Wide Settings > Enable Features System-Wide. 3 Verify that you Auto Discover one...
... 4 Click System-Wide Settings > Auto Discovery. 5 Select the check box for the device type that you are configuring and click Apply. 3Com recommends that the Extensions Start At field is set to what you want, and then click Apply. You must have connected many new devices ...extensions start at 1000. Auto Discovery 29 Initial System To use the Auto Discover feature for initial system configuration: Configuration 1 Log in to the NBX NetSet utility using the administrator username and password. 2 Click System-Wide Settings > Enable Features System-Wide. 3 Verify that you Auto Discover one...
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30 CHAPTER 2: SYSTEM SETTINGS ■ If you are installing a 3Com Attendant Console, connect it after you finish the Auto Discovery process for added devices. To disable the Auto Discovery feature: 1 Log in to the NBX NetSet utility using the administrator username and password. 2 Click System-Wide Settings > Auto Discovery. 3 Clear all existing telephone...
30 CHAPTER 2: SYSTEM SETTINGS ■ If you are installing a 3Com Attendant Console, connect it after you finish the Auto Discovery process for added devices. To disable the Auto Discovery feature: 1 Log in to the NBX NetSet utility using the administrator username and password. 2 Click System-Wide Settings > Auto Discovery. 3 Clear all existing telephone...
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Enable Features System-Wide 31 ■ Call Timer ■ Music On Hold ■ Music on Transfer ■ NBX Messaging ■ IP Messaging or Third-Party Messaging ■ URL for user access to IP Messaging or third-party messaging ■ Enable SIP To configure ... except in these cases: ■ If the caller enters an invalid external number ■ If the telephone of the called number is on to the NBX NetSet utility using the administrator login ID and password. 2 Click System-Wide Settings > Enable Features System-Wide. 3 See the online Help for an external call...
Enable Features System-Wide 31 ■ Call Timer ■ Music On Hold ■ Music on Transfer ■ NBX Messaging ■ IP Messaging or Third-Party Messaging ■ URL for user access to IP Messaging or third-party messaging ■ Enable SIP To configure ... except in these cases: ■ If the caller enters an invalid external number ■ If the telephone of the called number is on to the NBX NetSet utility using the administrator login ID and password. 2 Click System-Wide Settings > Enable Features System-Wide. 3 See the online Help for an external call...
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.... This is a name you can give to the system so you do not have to specify the IP address when you access the NBX NetSet utility through a browser. It is an IP setting. The hardware address of the system. Possible values are used for traffic between... in which Layer 2 (Ethernet) devices temporarily use . Standard IP: IP communications are : ■ Yes (V3000, V5000 systems) ■ No (V3000, V5000 systems) ■ N/A (NBX 100, V3001R systems) The transport mechanism for the system. IP On-the-Fly: An implementation of the destination host for any IP packet not addressed...
.... This is a name you can give to the system so you do not have to specify the IP address when you access the NBX NetSet utility through a browser. It is an IP setting. The hardware address of the system. Possible values are used for traffic between... in which Layer 2 (Ethernet) devices temporarily use . Standard IP: IP communications are : ■ Yes (V3000, V5000 systems) ■ No (V3000, V5000 systems) ■ N/A (NBX 100, V3001R systems) The transport mechanism for the system. IP On-the-Fly: An implementation of the destination host for any IP packet not addressed...
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The current system date and time. To enter business information: 1 Log on to the NBX NetSet utility using the administrator login ID and password. 2 Click System-Wide Settings > Business Information. 3 See the online Help for procedures to modify these types ...
The current system date and time. To enter business information: 1 Log on to the NBX NetSet utility using the administrator login ID and password. 2 Click System-Wide Settings > Business Information. 3 See the online Help for procedures to modify these types ...
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... looking for the procedure to set the system date and time. Any time period that does not fall within these Time system features: ■ The 3Com telephone display panel ■ Business hours behavior ■ Time-dependent prompts in the Auto Attendant ■ Time and date stamp on voice mail To ..., the system constantly compares the current time of day and day of -day service modes and can affect other settings in the NBX NetSet utility: 1 Log on to the NBX NetSet utility using the administrator login ID and password. 2 Click System-Wide Settings > Date and Time. 3 See the online Help ...
... looking for the procedure to set the system date and time. Any time period that does not fall within these Time system features: ■ The 3Com telephone display panel ■ Business hours behavior ■ Time-dependent prompts in the Auto Attendant ■ Time and date stamp on voice mail To ..., the system constantly compares the current time of day and day of -day service modes and can affect other settings in the NBX NetSet utility: 1 Log on to the NBX NetSet utility using the administrator login ID and password. 2 Click System-Wide Settings > Date and Time. 3 See the online Help ...