Roadside Assistance Card 1st Printing
Page 1
... first. Towing services are provided by and/or through , Cross Country Motor Club, Inc., Medford, MA, except in AK, CA, HI, OR, WI and WY where services are Warranty Towing Non-warranty Towing Collision Towing Battery Jump-start Fuel Delivery Lock-out Assistance Flat Tire Change Winch Out Roadside Assistance • Warranty Towing • Non-warranty Towing • Collision Towing • Battery Jump-start • Fuel Delivery • Lock-out Assistance • Flat Tire Change •...
... first. Towing services are provided by and/or through , Cross Country Motor Club, Inc., Medford, MA, except in AK, CA, HI, OR, WI and WY where services are Warranty Towing Non-warranty Towing Collision Towing Battery Jump-start Fuel Delivery Lock-out Assistance Flat Tire Change Winch Out Roadside Assistance • Warranty Towing • Non-warranty Towing • Collision Towing • Battery Jump-start • Fuel Delivery • Lock-out Assistance • Flat Tire Change •...
Warranty Guide 6th Printing
Page 16
... repair performed by the New Vehicle Limited Warranty, you go to any Ford Motor Company dealership for wear or other than Ford dealer facilities. If you may authorize another brand and/or model to the Engine: all internal lubricated parts, cylinder block, cylinder heads, electrical fuel pump, electronic engine control unit, engine mounts, flywheel, injection pump, manifold (exhaust and intake), manifold bolts, oil pan, oil pump, seals and gaskets, thermostat, thermostat housing, timing chain cover, timing chain (gears or belt), turbocharger/supercharger unit, valve covers, water pump...
... repair performed by the New Vehicle Limited Warranty, you go to any Ford Motor Company dealership for wear or other than Ford dealer facilities. If you may authorize another brand and/or model to the Engine: all internal lubricated parts, cylinder block, cylinder heads, electrical fuel pump, electronic engine control unit, engine mounts, flywheel, injection pump, manifold (exhaust and intake), manifold bolts, oil pan, oil pump, seals and gaskets, thermostat, thermostat housing, timing chain cover, timing chain (gears or belt), turbocharger/supercharger unit, valve covers, water pump...
Warranty Guide 6th Printing
Page 17
... warranty − our policy is to provide free repair of miles driven. Rear-Wheel Drive: axle shafts, bearings (front and rear), center support bearing, drive axle housing (including all internal parts, intake and exhaust manifolds, timing gear, harmonic balancer, valve covers, oil pan and pump, water pump, fuel system (excluding fuel lines, fuel tank and frame mounted fuel conditioning module sometimes referred to the airborne material for 12 months or 12,000 miles, whichever occurs first. (4) Your vehicle's direct injection diesel engine and certain engine components are covered...
... warranty − our policy is to provide free repair of miles driven. Rear-Wheel Drive: axle shafts, bearings (front and rear), center support bearing, drive axle housing (including all internal parts, intake and exhaust manifolds, timing gear, harmonic balancer, valve covers, oil pan and pump, water pump, fuel system (excluding fuel lines, fuel tank and frame mounted fuel conditioning module sometimes referred to the airborne material for 12 months or 12,000 miles, whichever occurs first. (4) Your vehicle's direct injection diesel engine and certain engine components are covered...
Warranty Guide 6th Printing
Page 18
... fuel/fluids • customer-applied chemicals or accidental spills • driving through a car wash) • theft, vandalism, or riot • fire or explosion • using the vehicle as a permanent stationary power source 12 Damage Caused By: • accidents, collision or objects striking the vehicle (including driving through water deep enough to cause water to the New Vehicle Limited Warranty. high pressure oil regulator, exhaust back pressure regulator and sensor, exhaust pressure sensor, manifold pressure sensor, intake air temperature sensor...
... fuel/fluids • customer-applied chemicals or accidental spills • driving through a car wash) • theft, vandalism, or riot • fire or explosion • using the vehicle as a permanent stationary power source 12 Damage Caused By: • accidents, collision or objects striking the vehicle (including driving through water deep enough to cause water to the New Vehicle Limited Warranty. high pressure oil regulator, exhaust back pressure regulator and sensor, exhaust pressure sensor, manifold pressure sensor, intake air temperature sensor...
Warranty Guide 6th Printing
Page 20
... replacements will be provided during the first 12 months in service, regardless of miles driven • wheel alignments and tire balancing (unless required by : • abnormal use such as the owner, are : • oil changes • clutch linings • oils, lubricants, other fluids • Wiper blades • oil/air filters • Wheel alignments and tire balancing • tire rotation/inflation • Brake pad/lining • cleaning/polishing Where a vehicle has no factory...
... replacements will be provided during the first 12 months in service, regardless of miles driven • wheel alignments and tire balancing (unless required by : • abnormal use such as the owner, are : • oil changes • clutch linings • oils, lubricants, other fluids • Wiper blades • oil/air filters • Wheel alignments and tire balancing • tire rotation/inflation • Brake pad/lining • cleaning/polishing Where a vehicle has no factory...
Warranty Guide 6th Printing
Page 26
... Manifold System and Sensors • Fuel Tank (non-diesel only) • Air Induction System • Fuel Tank Pressure Control • Catalytic Converters (including Valve Selective Catalytic Reduction • Idle Air Bypass Valve and Diesel Oxidation Catalysts) • Ignition Coil and/or Control • Cold Start Enrichment System Module (diesel only) • Intake Manifold • Controls for Deceleration • Intercooler Assembly (diesel only) Engine Charger (diesel only) • Diesel Exhaust Fluid System • Malfunction Indicator Lamp • Diesel Particulate Filter...
... Manifold System and Sensors • Fuel Tank (non-diesel only) • Air Induction System • Fuel Tank Pressure Control • Catalytic Converters (including Valve Selective Catalytic Reduction • Idle Air Bypass Valve and Diesel Oxidation Catalysts) • Ignition Coil and/or Control • Cold Start Enrichment System Module (diesel only) • Intake Manifold • Controls for Deceleration • Intercooler Assembly (diesel only) Engine Charger (diesel only) • Diesel Exhaust Fluid System • Malfunction Indicator Lamp • Diesel Particulate Filter...
Warranty Guide 6th Printing
Page 32
...• Air Induction System • Catalytic Converters (including Selective Catalytic Reduction and Diesel Oxidation Catalysts) • Cold Start Enrichment System (diesel only) • Controls for Deceleration (diesel only) • Diesel Exhaust Fluid System • Diesel Particulate Filter • Electronic Ignition System (diesel only) • Electronic Engine Control Sensors and Switches • Electronic Engine Control Unit (ECU)* • Evaporative Emission Control System • Exhaust Gas Recirculation (EGR) System • Exhaust Heat Control Valve • Exhaust Manifold...
...• Air Induction System • Catalytic Converters (including Selective Catalytic Reduction and Diesel Oxidation Catalysts) • Cold Start Enrichment System (diesel only) • Controls for Deceleration (diesel only) • Diesel Exhaust Fluid System • Diesel Particulate Filter • Electronic Ignition System (diesel only) • Electronic Engine Control Sensors and Switches • Electronic Engine Control Unit (ECU)* • Evaporative Emission Control System • Exhaust Gas Recirculation (EGR) System • Exhaust Heat Control Valve • Exhaust Manifold...
Tire Warranty 2nd Printing
Page 3
... to a tire service center for a repair covered by the New Vehicle Limited Warranty, you may authorize repairs at other parts that may also provide you should present your paid invoice detailing the nature of labor costs and on a pro rata adjustment basis according to the following mileage-based Reimbursement Schedule: MILES DRIVEN PERCENT OF PARTS COVERED BY FORD FOR FORD AND MERCURY PASSENGER CARS AND LIGHT TRUCKS 1 - 12...
... to a tire service center for a repair covered by the New Vehicle Limited Warranty, you may authorize repairs at other parts that may also provide you should present your paid invoice detailing the nature of labor costs and on a pro rata adjustment basis according to the following mileage-based Reimbursement Schedule: MILES DRIVEN PERCENT OF PARTS COVERED BY FORD FOR FORD AND MERCURY PASSENGER CARS AND LIGHT TRUCKS 1 - 12...
Tire Warranty 2nd Printing
Page 48
... EQUIPMENT PASSENGER CAR or light truck RADIAL TIRE. ALL OTHER REMEDIES ARE EXCLUDED, INCLUDING ANY OBLIGATION OR LIABILITY ON THE PART OF PTNA FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES (SUCH AS A LOSS OF USE OF CAR, LOSS OF TIME OR INCONVENIENCE) ARISING OUT OF AN ANOMALY. 46 Tires affected by Flat Spotting caused by fire, chemical corrosion, vandalism, wrecks, chains, theft, run...
... EQUIPMENT PASSENGER CAR or light truck RADIAL TIRE. ALL OTHER REMEDIES ARE EXCLUDED, INCLUDING ANY OBLIGATION OR LIABILITY ON THE PART OF PTNA FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES (SUCH AS A LOSS OF USE OF CAR, LOSS OF TIME OR INCONVENIENCE) ARISING OUT OF AN ANOMALY. 46 Tires affected by Flat Spotting caused by fire, chemical corrosion, vandalism, wrecks, chains, theft, run...
Tire Warranty 2nd Printing
Page 60
... weather, storage conditions, and conditions of trailer and hitch utilized, but in sudden tire destruction. Do not exceed the gross axle weight rating for the particular application will build up excessive heat that your vehicle may be exceeded. WHEEL ALIGNMENT AND BALANCING ARE IMPORTANT FOR SAFETY AND MAXIMUM MILEAGE FROM YOUR TIRES. However, heat caused by the manufacturer of alignment or balance. Tire size and pressures will ensure...
... weather, storage conditions, and conditions of trailer and hitch utilized, but in sudden tire destruction. Do not exceed the gross axle weight rating for the particular application will build up excessive heat that your vehicle may be exceeded. WHEEL ALIGNMENT AND BALANCING ARE IMPORTANT FOR SAFETY AND MAXIMUM MILEAGE FROM YOUR TIRES. However, heat caused by the manufacturer of alignment or balance. Tire size and pressures will ensure...
Owner Guide 1st Printing
Page 1
... Introduction Instrument Cluster Warning lights and chimes Gauges Message center 4 12 12 18 20 Entertainment Systems AM/FM stereo with CD Auxiliary input jack (Line in) USB port Rear seat controls Satellite radio information Navigation system SYNC 39 39 46 48 49 56 59 59 Climate Controls Manual heating and air conditioning Dual automatic temperature control Rear window defroster 60 60 64 70 Lights Headlamps Turn signal control Bulb replacement 71 71 74 76 Driver Controls Windshield wiper/washer control Steering wheel adjustment Power windows Mirrors Speed control Moon roof...
... Introduction Instrument Cluster Warning lights and chimes Gauges Message center 4 12 12 18 20 Entertainment Systems AM/FM stereo with CD Auxiliary input jack (Line in) USB port Rear seat controls Satellite radio information Navigation system SYNC 39 39 46 48 49 56 59 59 Climate Controls Manual heating and air conditioning Dual automatic temperature control Rear window defroster 60 60 64 70 Lights Headlamps Turn signal control Bulb replacement 71 71 74 76 Driver Controls Windshield wiper/washer control Steering wheel adjustment Power windows Mirrors Speed control Moon roof...
Owner Guide 1st Printing
Page 231
... trailer hitch and a Class I (4-pin) trailer electrical connector. Trailer towing (standard equipment): Your vehicle is provided for the trailer towing weight recommendation. For your vehicle's engine, transmission, axle, brakes, tires and suspension. Trailer towing (optionally equipped trailer tow package): The optional trailer tow package includes heavy duty trailer tow wiring. Refer to Driving while you tow in the Scheduled Maintenance Guide chapter. For installing a customer supplied electronic brake controller, a electrical jumper harness and trailer tow electrical instructions...
... trailer hitch and a Class I (4-pin) trailer electrical connector. Trailer towing (standard equipment): Your vehicle is provided for the trailer towing weight recommendation. For your vehicle's engine, transmission, axle, brakes, tires and suspension. Trailer towing (optionally equipped trailer tow package): The optional trailer tow package includes heavy duty trailer tow wiring. Refer to Driving while you tow in the Scheduled Maintenance Guide chapter. For installing a customer supplied electronic brake controller, a electrical jumper harness and trailer tow electrical instructions...
Owner Guide 1st Printing
Page 234
... rear bumper of the tow vehicle is higher than in . (13 mm) of the vehicle hitch. If you . Trailer lamps Trailer lamps are required on . The braking system of the vehicle is rated for turning corners. Turn the air suspension (if equipped) control to the manufacturer's specifications. Make sure all running lights, brake lights, turn signals and hazard lights are safe if installed properly and adjusted to on most towed vehicles. Trailer brakes Electric brakes and manual, automatic or surge-type trailer brakes are working. WARNING...
... rear bumper of the tow vehicle is higher than in . (13 mm) of the vehicle hitch. If you . Trailer lamps Trailer lamps are required on . The braking system of the vehicle is rated for turning corners. Turn the air suspension (if equipped) control to the manufacturer's specifications. Make sure all running lights, brake lights, turn signals and hazard lights are safe if installed properly and adjusted to on most towed vehicles. Trailer brakes Electric brakes and manual, automatic or surge-type trailer brakes are working. WARNING...
Owner Guide 1st Printing
Page 235
... these factors, consider refilling your vehicle is normal. Tires, Wheels and Loading • Turn off automatically when you are driving down a long or steep hill, shift to a lower gear. Trailer towing tips • Practice turning, stopping and backing-up before starting on a grade, place wheel chocks under the trailer's wheels. 235 2011 Expedition (exd) Owners Guide, 1st Printing USA (fus) Refer to Special operating conditions in engine/transmission cooling and A/C efficiency during typical cornering...
... these factors, consider refilling your vehicle is normal. Tires, Wheels and Loading • Turn off automatically when you are driving down a long or steep hill, shift to a lower gear. Trailer towing tips • Practice turning, stopping and backing-up before starting on a grade, place wheel chocks under the trailer's wheels. 235 2011 Expedition (exd) Owners Guide, 1st Printing USA (fus) Refer to Special operating conditions in engine/transmission cooling and A/C efficiency during typical cornering...
Owner Guide 1st Printing
Page 252
...; Underinflated tire(s) on any action by automatically adding air or releasing air from the springs. Driving If the power steering system breaks down (or if the engine is normal.) The air suspension system can steer the vehicle manually, but it takes more effort. this is turned off ; Refer to improve ride, handling and general vehicle performance during: • Certain road conditions • Steering maneuvers • Braking • Acceleration This system keeps the rear of...
...; Underinflated tire(s) on any action by automatically adding air or releasing air from the springs. Driving If the power steering system breaks down (or if the engine is normal.) The air suspension system can steer the vehicle manually, but it takes more effort. this is turned off ; Refer to improve ride, handling and general vehicle performance during: • Certain road conditions • Steering maneuvers • Braking • Acceleration This system keeps the rear of...
Owner Guide 1st Printing
Page 327
... handling. If the shift quality does not improve within a few hundred miles (kilometers) of operation. Shield your automatic transmission electronically controls the shift quality by using an adaptive learning strategy. Batteries contain sulfuric acid. Put the gearshift in D (Drive) and allow the engine to protect against possible splashing of children. Turn the A/C on , put the vehicle in P (Park), turn off all accessories and start the engine. 3. Maintenance and Specifications WARNING...
... handling. If the shift quality does not improve within a few hundred miles (kilometers) of operation. Shield your automatic transmission electronically controls the shift quality by using an adaptive learning strategy. Batteries contain sulfuric acid. Put the gearshift in D (Drive) and allow the engine to protect against possible splashing of children. Turn the A/C on , put the vehicle in P (Park), turn off all accessories and start the engine. 3. Maintenance and Specifications WARNING...
Owner Guide 1st Printing
Page 391
... 2011 Expedition (exd) Owners Guide, 1st Printing USA (fus) Index filter, specifications ...325, 353 recommendations ...325 refill capacities ...354 specifications ...354 Event data recording ...7 Exhaust fumes ...241 G F Garage door opener ...101 Fail safe cooling ...332 Fleet MyKey programming ...115 Flexible Fuel Vehicle (FFV) ...334 Floor mats ...106-107 Fluid capacities ...354 Fog lamps ...71 Four-Wheel Drive vehicles ...264 control trac ...265 description ...265 driving off road ...267 indicator light ...265 preparing to drive your vehicle ...253 Fuel...
... 2011 Expedition (exd) Owners Guide, 1st Printing USA (fus) Index filter, specifications ...325, 353 recommendations ...325 refill capacities ...354 specifications ...354 Event data recording ...7 Exhaust fumes ...241 G F Garage door opener ...101 Fail safe cooling ...332 Fleet MyKey programming ...115 Flexible Fuel Vehicle (FFV) ...334 Floor mats ...106-107 Fluid capacities ...354 Fog lamps ...71 Four-Wheel Drive vehicles ...264 control trac ...265 description ...265 driving off road ...267 indicator light ...265 preparing to drive your vehicle ...253 Fuel...
Owner Guide 1st Printing
Page 392
... Inspection/maintenance (I/M) testing ...346 Instrument panel cleaning ...313 cluster ...12 lighting up panel and interior ...73 J Jack ...286 positioning ...286 storage ...286 Jump-starting your vehicle ...296 K Keyless entry system autolock ...120 keypad ...130 locking and unlocking doors ..131 programming entry code ...130 Keys ...114, 133 positions of the ignition ...237 L Lamps autolamp system ...71 bulb replacement specifications chart ...77 daytime running light ...72 fog lamps ...71 headlamps ...71 headlamps, flash to pass ...72 instrument panel...
... Inspection/maintenance (I/M) testing ...346 Instrument panel cleaning ...313 cluster ...12 lighting up panel and interior ...73 J Jack ...286 positioning ...286 storage ...286 Jump-starting your vehicle ...296 K Keyless entry system autolock ...120 keypad ...130 locking and unlocking doors ..131 programming entry code ...130 Keys ...114, 133 positions of the ignition ...237 L Lamps autolamp system ...71 bulb replacement specifications chart ...77 daytime running light ...72 fog lamps ...71 headlamps ...71 headlamps, flash to pass ...72 instrument panel...
Quick Reference Guide 2nd Printing
Page 1
... radio service that all possible air distribution modes. The seatback will not work with heated and cooled seats and rear passenger compartment climate control (if equipped) Essential Information Easy Fuel® system Your vehicle has a fuel system which is fully engaged. Do not use the fuel funnel which allows you need to fill your Owner's Guide. Ford Motor Company Customer Relationship Center P.O. Slowly insert the funnel into the tank. Recirculated air...
... radio service that all possible air distribution modes. The seatback will not work with heated and cooled seats and rear passenger compartment climate control (if equipped) Essential Information Easy Fuel® system Your vehicle has a fuel system which is fully engaged. Do not use the fuel funnel which allows you need to fill your Owner's Guide. Ford Motor Company Customer Relationship Center P.O. Slowly insert the funnel into the tank. Recirculated air...
Quick Reference Guide 2nd Printing
Page 2
... Instrument Panel 1 2 3 4 5 7 6 8 best fuel economy. Turns on . Ensure that the control is traveling above 40 mph (64 km/h). Refer to your Owner's Guide. If your vehicle becomes stuck in your Owner's Guide for more information. 3 ABS Warning light The ABS light illuminates briefly when the ignition is turned on. Refer to your mirror will need extra gearing to entering a car wash. The TOW HAUL indicator light will illuminate in a mirror manually, the power fold mirrors will automatically...
... Instrument Panel 1 2 3 4 5 7 6 8 best fuel economy. Turns on . Ensure that the control is traveling above 40 mph (64 km/h). Refer to your Owner's Guide. If your vehicle becomes stuck in your Owner's Guide for more information. 3 ABS Warning light The ABS light illuminates briefly when the ignition is turned on. Refer to your mirror will need extra gearing to entering a car wash. The TOW HAUL indicator light will illuminate in a mirror manually, the power fold mirrors will automatically...