Buy.com Support

Help and Support for Buy.com Receive email updates when new Buy.com support questions are posted Subscribe to the RSS feed for Buy.com support

Problems with Buy.com?
Choose one of the following Buy.com support options:

  • Click the "Ask a Question" button to post a new question about Buy.com
  • Click the "Answers" buttons below for any questions for which you can provide a solution, or would like to see answers that have been posted.

Type any keyword(s) related to your question above

Most Popular Buy.com Questions

Charge On My Card But No Product.
would like to know where my product is.
What is the Buy.com return and refund process?
I need to return my items to Buy.com and I can't get anybody on the phone to help. Does anyone know ...
Return Of Defective Item
Printer arrived with broken piece which kept paper feed from working. I wish to return it for a refu...

Most Recent Buy.com Answers

Return Of Defective Item
You have the right to reject your item and get a refund within 30 days of possessing the goods. You ...
Return Of Defective Item
Go here & select the link at the bottom of the page that matches the shipment situation of your ...
I Want To Spend My Gift Voucher How ?
hello ! all you need to do is add the items you want to buy to the cart and at check out enter the v...
Charged Tax
You will need to contact customer service. Here is the number: 1 (800) 800-0800.

All Buy.com Questions

This page is limited to 15 results. [ View all Buy.com questions >> ]
Charged Tax
Tax Exempt. How do i get tax removed from recent purchase?
(Posted by ammonsd 10 years ago)
Responsibility For Refund
I recently placed order 2020131 which you apparantly have assigned WITHOUT MY ADVANCE KNOWLEDGE AND ...
(Posted by DOSTROWER 10 years ago)
I Was Promised A Refund And Still Have Not Received It.
I was promised a refund and still have not received it. I have filed against them though PayPal and ...
(Posted by fishmonger 11 years ago)
Long Wait
Where is the coffee maker I ordered 12/26/2012?  order id  E. Stondall
(Posted by stondall 11 years ago)
Projector Order #: 68981304 Not Working Properly.
The Projector ordered 12/31/2012, is not functioning properly. I need to talk with a Technical suppo...
(Posted by fiagli 11 years ago)
Product Info
There is no profuct specs of item listed as Multimedia Kit - G/ds200 @ $377.99.   Help!!
(Posted by drmgupton 11 years ago)
I Have Problem With A Seller. What Do I Do?
A seller has a tractor, She is evasive when I asked to talk to her. She wants to ship to us through ...
(Posted by tms60014 11 years ago)
Returns
How can I return my item? file://localhost/Users/Louise/Desktop/Thanks%20for%20your%20order!.inetlo...
(Posted by mcternan 11 years ago)
Cancellation
Hello,   I spoke with your colegues at the phone number that you have indicated and I gave them al...
(Posted by ivonavalcu 11 years ago)
No Email Conformation
I just bought an item a couple of minutes ago and it said i would receive a conformation shortly aft...
(Posted by giovanniguerrero3 11 years ago)
Open Envelope
My order reference shipped from Buy.Com Ontario CA arrived in a plain carboard envelope with a closu...
(Posted by RWBarkerMidland 11 years ago)
Return A Keyboard
How do I return a keyboard I purchased?
(Posted by rhondametz6915 11 years ago)
Need To Buy Some Things My Husband Bought.
My husband passed away. I want to buy the Belkin Cool spot laptop cooling pad order that he bought. ...
(Posted by larryo 11 years ago)
Unauthorized Charge
I have an unauthorized charge of $264.95 on my credit card. See below. I have no idea what this is a...
(Posted by lep 11 years ago)
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account
Buy.com Reviews

View thousands of Buy.com user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Buy.com customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Buy.com customer service rankings, employee comments and much more from our sister site.