eMachines ET1831-03 Support Question
eMachines ET1831-03 Support Question
Find answers below for this question about eMachines ET1831-03 - Desktop PC.Need a eMachines ET1831-03 manual? We have 1 online manual for this item!
Question posted by annlitscher on August 18th, 2013
My Emachine (et1831-03) Does Not Have Any Sound. It Never Has. How Do I Fix It
Guess I said it all....there has never been any audio on my eMachine. I'd like it to work.
Current Answers
Answer #1: Posted by freginold on September 2nd, 2013 11:55 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, there could be any number of things causing the audio problem. Have you tried using alternate speakers/headphones? If not that would be the first step, to see if your speakers or headphones are the culprit. Once you've ruled them out, try a different port, such as the speaker port instead of the headphones port or vice versa, to see if you have a bad port. If it's not the port and it's not the audio device, then you may have a bad sound card or motherboard. You could try installing a new sound card, which would be much cheaper than replacing the motherboard if that's the problem.
Also, make sure you've tried the obvious stuff: turning the volume up and checking to be sure the sound isn't muted.
Also, make sure you've tried the obvious stuff: turning the volume up and checking to be sure the sound isn't muted.
Related eMachines ET1831-03 Manual Pages
User Guide - Page 3
... Web site 3 Help and Support 3
Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6
2 Checking Out Your eMachines Computer 7
Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13
eMachines model and serial number 13 Microsoft Certificate of Authenticity 13
3 Getting Started 15
Working safely 16 Reducing eye strain 16 Setting up your computer desk...
User Guide - Page 5
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74
A Safety, Regulatory, and Legal Information 75
Index 83
www.eMachines.com
iii
User Guide - Page 10
... using BigFix:
■ From the BigFix program, click Help, then click Tutorial.
4
www.eMachines.com These topics are located in Help and Support and are relevant to search for and access these...about the latest bugs, security alerts, and updates from BigFix sites on that icon to view. To fix the problem, click on the Internet. Chapter 1: Getting Help
Searching for a topic
To search for ...
User Guide - Page 14
Chapter 2: Checking Out Your eMachines Computer
Desktop PC Front
Your computer includes the following components.
Important
Your computer hardware options and port locations may ...
Power button/ Power indicator
IEEE 1394 ports (optional)
USB ports (optional)
Microphone jack Headphone jack
Model: S/No:
eMachines help resources and Customer Care information
Model and serial number
8
www...
User Guide - Page 15
... also configure the power button to turn the power on page 33. Headphone jack
eMachines help resources and Customer Care information
eMachines model and serial number
Plug powered, analog front speakers, an external amplifier, or headphones into this jack. Desktop PC Front
Component DVD/CD drive
Diskette drive (optional) USB ports (optional)
Hard drive...
User Guide - Page 16
... from the illustration below. Chapter 2: Checking Out Your eMachines Computer
Desktop PC Back
Your computer includes the following components.
Voltage switch Power connector
PS/2 mouse port PS/2 keyboard
Serial port Parallel port Monitor port
USB ports USB ports (optional) Microphone jack Audio output (Line out) jack Audio input (Line in) jack
Telephone jack
Case cover...
User Guide - Page 17
... microphone into this jack so you can record sound on your computer. Plug an external audio input source (such as a stereo) into this connector. www.eMachines.com
11 In other peripheral device" on page ... or pink. Plug a parallel device (such as a printer) into this port. Desktop PC Back
Component Voltage switch
Power connector PS/2 mouse port
Icon Description
Before turning on your...
User Guide - Page 27
... keyboard or mouse input, you may have to check the disk status runs automatically.
www.eMachines.com
21
To close programs that is not responding. 3 Click End Task. 4 Click X in the top-right corner of specific sound devices in the Search box , then click the arrow. If closing unresponsive programs does not...
User Guide - Page 44
...under your computer's operating system, software, and hardware.
Magnetic fields can always get the most recent updates and fixes to -date. www.eMachines.com Help and Support
38
For more information about Windows Update, click Start, then click Help and Support. ... Programs, then click Windows Update. 3 Click Scan for your warranty. ■ Avoid dusty or dirty work environments.
User Guide - Page 62
...your computer and contact a qualified computer technician. Type the keyword troubleshooting in diagnosing and fixing the problem.
■ If you added or removed peripheral devices, review the installation...steps" on .
■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that it is not full.
■ If an error message appears on the screen,...56
www.eMachines.com
User Guide - Page 63
Audio
See "Sound" on page 70.
www.eMachines.com
57
Battery
See "Power" on page 72. For more information, see
the documentation that came with your add-in card ■ Shut down
and ...
User Guide - Page 64
...the DVD drive.
■ Shut down and restart your computer's delivery address.
You may not match.
58
www.eMachines.com The regional code for the disc is facing up, then try again.
■ Some music CDs have a ...control DVD title exports and help reduce illegal disc distribution. Chapter 6: Troubleshooting
Audio CD does not produce sound ■ Make sure that the disc label is 4.
User Guide - Page 67
... Support
For more information about file management, click Start, then click Help and Support.
www.eMachines.com
61 If the hard drive is in the Search box , then click the arrow.
Type...computer.
■ If your files to backup media, then delete them from the hard drive. To fix hard drive problems, run the Error checking program. Caution
All deleted files will be lost when you...
User Guide - Page 68
... (ISP) is set up modem, make sure that your account with your computer
62
www.eMachines.com For more information about troubleshooting Internet connections, click Start, then click Help and Support. If...modem cable is plugged into the Ethernet network jack and not the modem jack. See "Desktop PC Back" on page 10 to make sure that the modem cable is plugged into
the modem jack ...
User Guide - Page 70
... plugging a working telephone into the modem jack and not the Ethernet
network jack.
See "Desktop PC Back" on page 62. Also make sure that the modem cable is disabled before using the modem. Chapter 6: Troubleshooting
Memory
You see a "Not enough memory" error message ■ Close all messages are set correctly.
64
www.eMachines.com...
User Guide - Page 71
...problem that all screws in your modem.
■ Check for line noise. These lines do not work correctly. The telephone line may be too noisy. Troubleshooting
To check the dialing properties:
1 Click ...secure. When the dial tone stops, listen for line noise (scratchy, crackling, or popping sounds). www.eMachines.com
65 If you are correct. The faster the modem, the less line noise it ...
User Guide - Page 72
...just one program. ■ Review the troubleshooting information under "Internet" on your computer. See "Desktop PC Back" on page 10 to 48K. To run modem diagnostics:
1 Close all open programs. 2... the telephone line is in use (for technical support. ■ See if the modem works with the modem connection. ■ Shut down and restart your computer has a v.90 ... tab.
66
www.eMachines.com
User Guide - Page 73
... information about modem troubleshooting, click Start, then click Help and Support.
If the handshaking sounds are too loud, you get an error such as port already open or the modem ... twice to close the Phone and Modem Options dialog box.
The Control Panel window opens. www.eMachines.com
67 The modem is a digital "getting acquainted" conversation between the two modems that establishes...
User Guide - Page 78
...on .
■ Make sure that you need to check your speaker connections. Sound
You are not getting sound from the speakers ■ Make sure that the printer is out of paper" ... a "Printer is online. Type the keyword sound troubleshooter in the Search box , then click the arrow.
72
www.eMachines.com For more information about sound troubleshooting, click Start, then click Help and Support...
User Guide - Page 93
password 70 PDA
memory cards 31 peripheral devices 28 playing
audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections ...11 setting up
safety precautions 76 shortcut menus
accessing 25 shortcuts
opening menu 25
shutting down computer 20, 21
side panel removing 46 replacing 46
sound adjusting 21 controls 21
www.eMachines.com
87
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