eMachines E732 Support Question
eMachines E732 Support Question
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Question posted by ebyrnes07 on August 4th, 2012
Laptop Not Booting .what Could Be The Problem
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Related eMachines E732 Manual Pages
eMachines eME732 Series Service Guide - Page 1
for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN eMachines E732/E732G/E732Z/E732ZG Service Guide
Service guide files and updates are available on the ACER/CSD web;
eMachines eME732 Series Service Guide - Page 4
Gives precautionary measures to avoid possible hardware or software problems.
Reminds you to any damage that should be recycled according to the current topic.
NOTE: This symbol where placed in this manual:
SCREEN MESSAGES
Denotes ...
eMachines eME732 Series Service Guide - Page 7
... Keys 13 Hardware Specifications and Configurations 14
System Utilities
29
BIOS Setup Utility 29 Navigating the BIOS Utility 29 Information 30 Main 31 Security 32 Boot 35 Exit 36
BIOS Flash Utility 37 DOS Flash Utility 37 WinFlash Utility 38
Remove HDD/BIOS Password Utilities 39 Removing BIOS Passwords 40 Miscellaneous...
eMachines eME732 Series Service Guide - Page 8
...Module 111 Replacing the Keyboard 113 Replacing the SD dummy card 115 Replacing the Battery Pack 115
Troubleshooting
117
Common Problems 117 Power On Issue 118 No Display Issue 119 Random Loss of BIOS Settings 120 LCD Failure 121 Built-In... Failure 129 Thermal Unit Failure 129 External Mouse Failure 130 Other Failures 130
Intermittent Problems 131 Undetermined Problems 131
2
eMachines eME732 Series Service Guide - Page 9
... Recovery 139 Clearing Password Check 139 BIOS Recovery by Crisis Disk 140
FRU (Field Replaceable Unit) List
141
eMachines E732 series Exploded Diagrams 142 LCD Assembly 142
Chassis Assembly 143
eMachines E732 series FRU List 144 Screw List 152
Model Definition and Configuration
154
eME732 154 eME732G 158 eME732ZG 161 eME732Z 165...
eMachines eME732 Series Service Guide - Page 39
...the up and down arrow keys.
• To change boot device without entering BIOS Setup Utility, please set to Chapter 4 Troubleshooting when problem arises. You can load default settings by pressing F9. ...Press during POST (when Press to run Setup.
However, if you encounter configuration problems, you do not need to "enabled". System Utilities
Chapter 2
BIOS Setup Utility
The BIOS ...
eMachines eME732 Series Service Guide - Page 41
... on hard disc drive to store operation system and restore the system to set the system time and date as well as enable and disable boot option and recovery. Control the mode in this screen. NOTE: The screen above is fixed to 4096MB. Settings in boldface are displayed with 24hour format...
eMachines eME732 Series Service Guide - Page 43
... New Password" field. The password length can opt to "Set". 4. IMPORTANT:Be very careful when typing your password because the characters do not appear on boot parameter. 5.
Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. Use the and ...
eMachines eME732 Series Service Guide - Page 44
... verification is complete after the user presses Enter. Retype the password in the Confirm New Password
field. 4. If desired, you can enable the Password on boot parameter. 6. The password setting is OK, the screen will show you are done, press F10 to save the changes and exit the BIOS Setup Utility...
eMachines eME732 Series Service Guide - Page 45
Chapter 2
35 Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.
Boot
This menu allows the user to decide the order of boot devices to load the operating system.
eMachines eME732 Series Service Guide - Page 47
...system programs • New features or options • Restore a BIOS when it becomes corrupted. Select the Boot menu item and move the entry "USB HDD" to the USB HDD and remove the HDD form the ... execute ZRDv0.08.exe to enter the setup menu. 4. Create a DOS bootable USB HDD. 2. See "Boot" on page 37. 5.
Connect the AC power to continue. BIOS Flash Utility
The BIOS flash memory update ...
eMachines eME732 Series Service Guide - Page 50
... two methods to obtain the correct password then it must be removed. When the message Clear the SU Pws completely is displayed on the screen. Boot to Enabled, the Crisis utility must be used. Removing BIOS Passwords:
If you key in the wrong Supervisor Password three times, the message System will...
eMachines eME732 Series Service Guide - Page 128
...Unit (see "Online Support Information" on page 129) and fan airways are not necessary to boot the computer to the failure point.
6. Do not replace a non-defective FRUs:
Computer Shutsdown ... system powers off at intervals, perform the following actions one at a time to correct the problem. Remove any extension cables between the computer and the electrical outlet. Power On Issue
If the...
eMachines eME732 Series Service Guide - Page 129
If the computer boots correctly, add the devices one by one at a time to the computer and switch between ... 47).
8.
Reseat the memory modules.
7. Connect an external monitor to correct the problem.
1. Remove any stored power by checking at least one at a time to correct the problem. On this notebook model, switching between the internal display and the external display is ...
eMachines eME732 Series Service Guide - Page 135
...System Recovery Options screen displays. Startup Repair attempts to correct the problem. 1. Remove any key to start to resolve the problem. 4. insert the Windows 7 Operating System DVD in the ODD...to enter the BIOS Utility. Replace the HDD. See "Main Unit Disassembly Flowchart" on the Boot menu. 6. Disconnect all cables and jumpers on the HDD and ODD are required. e. Restore...
eMachines eME732 Series Service Guide - Page 149
... electric conductivity tool to short the two points of the machine and locate the J1 and J2 jumpers.
3. NOTE: These steps are only for eMachines E732 series. Clearing Password Check
Hardware Open Gap Description is cleared. Plug in AC, keep the short condition on the HW Gap, and press Power Button...
eMachines eME732 Series Service Guide - Page 151
... printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to repair or for repair and service of eMachines E732 series.
eMachines eME732 Series Service Guide - Page 152
Description
5
LCD SCREW MYLAR
Acer P/N 47.R6Z07.003
6
LCD BRACKET W/
HINGE - Description
1
LCD COVER W/
ANT*2 BLACK
2
LCD CABLE FOR
CCD
3
LCD PANEL
4
LCD BEZEL FOR
CCD
Acer P/N 60.NCE07.003 50.NCE07.002 LK.15605.010 60.NCE07.004
No. L
33.NCE07.003 33.NCE07.002
142
Chapter 6
eMachines E732 series Exploded Diagrams
LCD Assembly
No. R
7
LCD BRACKET W/
HINGE -
eMachines eME732 Series Service Guide - Page 154
eMachines E732 series FRU List
Category ADAPTER
BATTERY BOARD
Description
Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65JH DB A, LV5 LED LF Adapter LITE-ON 65W ...
eMachines eME732 Series Service Guide - Page 191
... Boot 35 Exit 36 Navigating 29 Power 35 Save and Exit 36 Security 32 System Security 36
Board Layout
Top View 137
brightness
hotkeys 13
C
Camera Module 77, 89 Common Problems 118...Module 62, 103
Index
HDTV Switch Failure 130
Hibernation mode
hotkey 13 Hot Keys 11
I
Intermittent Problems 131 Internal Microphone Failure 124 Internal Speaker Failure 122
J
Jumper and Connector Locations 137
K
Keyboard ...
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