Xerox M20I Support Question
Xerox M20I Support Question
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Question posted by jdptgl on June 25th, 2014
Xerox M20i Wont Power Up
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Current Answers
Answer #1: Posted by freginold on July 12th, 2014 4:11 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
Often when a copier or printer won't power on, it's either because of a blown fuse, tripped breaker, or bad power supply (assuming you've ruled out the power coming from the wall). If it's after a power outage or surge, it's likely the internal power supply. If the power supply board has a fuse or breaker, you may just be able to replace the fuse or reset the breaker, but otherwise you may need to replace the power supply. If it's not the power supply, it could be an internal component that shorted out (like something in the fuser) but this can be extremely difficult to troubleshoot.
Related Xerox M20I Manual Pages
User Guide - Page 3
... Drum and Toner Cartridges 2-10 Making Connections 2-12 Powering On the Machine 2-14 Loading Paper 2-15 Help List...2-18 Machine Setup 2-19 Installing Software 2-23
3 Copy 3-1
Copying Procedure 3-2 Basic Copy Features 3-6 Special Copy Features 3-10 Using Interrupt 3-14
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page i USA 1-15 Regulations - Table of...
User Guide - Page 12
...could create a hazardous situation. Page 1-6
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Follow all products plugged into ...Xerox product and supplies have been verified using XEROX materials only.
Do not allow anything to a protective earthing circuit.
This product is equipped with a 3-wire type plug, provided with an energy saving device to a power...
User Guide - Page 16
... at his own expense. It does not emit hazardous radiation as a Class 1 Laser Product. Laser Safety
WARNING: Use of controls or adjustments or performance of this equipment in a ...
Page 1-10
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
FCC Part 15 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part...
User Guide - Page 23
...on the rear of all the devices does not exceed five.
Canada
...power utility, telephone lines and internal metallic water pipe system, if present, are connected together. Users should ensure for their own protection the electrical ground connections of devices allowed to the requirement that the sum of the RENs of the equipment. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i...
User Guide - Page 25
... Overview 2-4 ¾ Installing Drum and Toner Cartridges 2-10 ¾ Making Connections 2-12 ¾ Powering On the Machine 2-14 ¾ Loading Paper 2-15 ¾ Help List 2-18 ¾ Machine Setup 2-19 ¾ Machine Setup 2-23
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 2-1 Using the instructions provided in this chapter, unpack and setup...
User Guide - Page 27
Getting Started
4
z The appearance of the power cord and the telephone line cord may vary according to Country.
¾ Ensure the following components are available:
AC Power Cord
User Documentation
Starter Toner Cartridge WorkCentre M20 and M20i only:
Drum Cartridge
Telephone Line Cord
USB Cable
Software
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 2-3
User Guide - Page 30
Page 2-6
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Getting Started
Rear View:
Document Feeder Connector
Document Feeder
Telephone Connections
Document Glass
AC Power Cord Connector
Parallel Connector
Power Switch
USB Connector
Paper Tray Paper Exit Extension
NOTE: The components on each model vary, this picture represents the WorkCentre M20i, standard ...
User Guide - Page 38
The power cord must be plugged into a grounded power socket.
2
¾ Press the ON/OFF switch to the machine and a power outlet. The machine displays 'Warming Up Please Wait...'. Page 2-14
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Getting Started
Powering On the Machine
1
¾ Connect the AC Power Cord to the ON ( I ) position.
User Guide - Page 44
Page 2-20
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide LTR / A4 / LGL / Folio
Use to set the default paper ...correctly, even when Auto Fit is activated. Sets the number of time the machine waits before switching to enable the Power Save feature. Getting Started
Machine Setup Options:
OPTION Tray 1 Size
Tray 2 Size
Bypass Size
SETTINGS
DESCRIPTION
LTR /...
User Guide - Page 49
....
) If you chose to install multiple drivers, the installation process will be confirmed.
4
¾ Select [Continue] to "Powering On the Machine" starting on page 2-14.
7
¾ Reboot the Workstation. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 2-25 Windows will be repeated for each driver.
5 ¾ Select [Finish] to complete the installation...
User Guide - Page 122
... dialog box.
4 ¾ Select [OK] to printing, ensure all relevant connections have been made, the machine is powered on your machine.
Prior to process and send the print job. Print
Printing a Document
The Xerox WorkCentre M20 and M20i supports printing from these environments. Windows NT V4.0 - Windows 98/Millennium Edition
Your Workstation and the...
User Guide - Page 143
...are Letter, A4, Legal (216 x 356 mm / 8.5 x 14 inch) or Folio.
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 9-3
LTR / A4 / LGL / Folio Use to set at A4, Letter...paper size for the Bypass tray. Sets the number of seconds the machine remains idle before Power Save is printed on each page of each received transmission. Paper Size options are Letter, ...
User Guide - Page 193
... latched.
Incompatible
Remote party did not have tried to select a Try again. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 11-11 tray.
Document Jam
The loaded document has Clear the...Empty
The drum cartridge is near the end of the error is a problem in the Unplug the power cord and plug it locks into place. Refer to "2 Sided Jam" on the edge of 2...
User Guide - Page 194
...Power Off / Power On. Enter the correct poll code. Or, when setting up to poll
another fax machine, you are polling and have used an incorrect
poll code. Page 11-12
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i...recipient to "Powering
the LSU (Laser Scanning On the Machine" starting on page 6-19 for more than one operation. Cartridge" on . You must use a Xerox approved cartridge...
User Guide - Page 195
... out the toner cartridge and gently shake it is overstacked in the paper tray.
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 11-13 Not Assigned No Paper
RX Tray Full Paper Jam 0 Paper Jam 1 Paper Jam 2 Power Failure Toner Empty
Toner Low
Retry Redial?
the output bin.
Refer to page "Paper...
User Guide - Page 196
... correctly.
If the problem still persists, clean the Drum Cartridge. Copy image is skewed
Ensure that the original is power to darken the image. Page 11-14
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Copies are on the original, press the Lighten/Darken key to lighten the image.
Blank copies
Ensure that...
User Guide - Page 197
...are installed properly.
Check that work.
specifications may not Reinstall the software. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 11-15 Ensure that the print job is not connected ...the correct port. (For Example: LPT1.)
The toner and drum cartridges are being powered on the left open while copies are not installed properly. The IEEE-1284 parallel ...
User Guide - Page 201
...power plug has not been unplugged from the power outlet.
Originals cannot be received even if [Start] is not replaced before picking up in the Document Feeder on the paper of the original being received, do not correspond.
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i...Check that there are no problems with this device. Ensure the handset is pressed
Ensure the bell...
User Guide - Page 207
... Gray, Black and white Black and White 208 mm (8.2 inches) 216 mm (8.5 inches) 1 ~ 999 25% ~ 400% in 1% increments (from Platen) 25% ~ 100% in 1% increments (from Power Saver)
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 12-5
System Administration Guide - Page 208
...Power off the device, wait 15 seconds then power back on and check for a configuration report being printed.
9
¾ If a specific workstation is not printing then reload the device printer drivers on .
3
¾ Check that the network cable is connected to the WorkCentre M20i...Page 12-2
Xerox WorkCentre M20i System Administration Guide If all else fails, call the local Xerox Welcome Center ...
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