Xerox M20I Support Question
Xerox M20I Support Question
Find answers below for this question about Xerox M20I - WorkCentre B/W Laser.Need a Xerox M20I manual? We have 4 online manuals for this item!
Question posted by unrepair on May 18th, 2014
Xerox M20i Will Not Turn On
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Current Answers
Answer #1: Posted by freginold on June 14th, 2014 5:04 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Often when a copier or printer won't power on, it's either because of a blown fuse, tripped breaker, or bad power supply (assuming you've ruled out the power coming from the wall). If it's after a power outage or surge, it's likely the internal power supply. If the power supply board has a fuse or breaker, you may just be able to replace the fuse or reset the breaker, but otherwise you may need to replace the power supply. If it's not the power supply, it could be an internal component that shorted out (like something in the fuser) but this can be extremely difficult to troubleshoot.
Related Xerox M20I Manual Pages
User Guide - Page 3
... Loading Paper 2-15 Help List...2-18 Machine Setup 2-19 Installing Software 2-23
3 Copy 3-1
Copying Procedure 3-2 Basic Copy Features 3-6 Special Copy Features 3-10 Using Interrupt 3-14
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page i USA 1-15 Regulations - Europe 1-14 Regulations -
User Guide - Page 4
... 7-2 Printer Settings 7-3 PCL Driver 7-5 PostScript Driver 7-12
8 Scan 8-1
TWAIN Scanner Program 8-2 Scanning Procedure 8-3
9 Machine Administration 9-1
Machine Setup 9-2 Reports ...9-6 ControlCentre 9-8 Department Codes 9-15 Passcode Protection 9-22
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
User Guide - Page 6
Page iv
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
User Guide - Page 16
...Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Operation of procedures other than those specified herein may void the user's authority to maintain compliance with Council Directive 89/336/EEC.
Laser...beam is operated in accordance with the limits for a Class A digital device, pursuant to provide reasonable protection against harmful interference when the product is ...
User Guide - Page 34
... the front cover.
3
¾ If the cartridge locking lever is always open the
side cover.
CAUTION: Ensure the side cover is in
the lower position, turn the lever
upward until it locks into place.
Page 2-10
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
User Guide - Page 35
...toner cartridge need to be replaced a message displays.
¾ Turn the toner locking lever downwards until it locks into the
machine...Xerox has included a Starter Toner Cartridge. CAUTION: Do not expose the green drum to light for an extended period.
4
¾ Remove the drum cartridge from its bag and slide it into
place. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i...
User Guide - Page 40
Max Fill Line
Corner snubbers
Page 2-16
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
If loading Letterhead, ensure the design is face-up and the top ...fill above the Maximum Fill Line. Getting Started
4
z If you experience problems with paper feed, turn the paper around and if the problem continues, use the Bypass Tray.
¾ Fan the paper and insert it into the ...
User Guide - Page 46
...-hour or 24-hour format.
If the Fax Setup option Auto Reduction is turned OFF or fails, and the received document is as or longer than the ...whether the machine uses a 12 or 24 hour clock. Getting Started
OPTION USB Mode
Device Name
Date & Time
Clock Mode
Toner Save
Discard Size
z When receiving a document ... (1.2")
Page 2-22
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
User Guide - Page 73
... the top edge of the sheet is preset to the
required paper length.
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 4-3
Rear Guide
L The Paper Trays can use A4, Letter... or Legal size paper only.
4
z If you experience problems with paper feed, turn the...
User Guide - Page 80
... 4-10
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide... Do not place heavy objects on them from the exit tray as they are printed.
¾ Place transparencies on page 12-6.
¾ Use only well-constructed envelopes with embossed lettering, perforations, or texture that you feed special paper types one sheet at a time. DO NOT use in laser...
User Guide - Page 178
...; The display shows [New Toner?], select [No] and press [Enter]. Hot water sets toner into fabric.
Page 10-6
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Maintenance
2
¾ Open the front cover.
3
¾ Turn the cartridge locking lever upwards to release the toner
cartridge.
4
z If the toner gets on clothing, wipe it off...
User Guide - Page 179
.... ¾ Turn the toner locking lever downwards until it locks in the machine's memory.
) For instructions on setting the Send Toner Low Information to On, refer to "Maintenance Tools" on page 9-25.
The machine returns to notify them that the machine requires a new toner cartridge. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide...
User Guide - Page 181
... the drum cartridge.
¾ Turn the cartridge locking lever upwards to release the toner cartridge.
4
¾ Pull out the used drum cartridge.
5
¾ Unpack the new drum cartridge and slide it in place, making sure
not to touch the surface of the
drum. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 10-9
User Guide - Page 186
... and out of the Document
Feeder.
¾ Close the Document Feeder top cover.
¾ Feed the documents back into the Document Feeder.
Page 11-4
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Exit Misfeed
1
¾ Open the Document Feeder and turn the roller knob to remove the
misfed documents from the exit
area.
User Guide - Page 187
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 11-5 Carefully pull the document to enable
easy removal of the misfed
document from the exit area.
Troubleshooting
Roller Misfeed
1
¾ Open the Document Feeder.
¾ Turn the release knob to the
right using both hands.
2
¾ Close the Document Feeder and reload the documents.
User Guide - Page 190
... to move
the paper to the exit area.
¾ Gently pull the paper out through the exit area.
4
¾ Push the Fuser Lever up.
5
¾ Turn the Jam Remove Lever back to the original position.
¾ Close the front cover and side cover.
Page 11-8
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
User Guide - Page 194
... must use a Xerox approved cartridge. Operation Not Assigned The machine has no job to "Powering
the LSU (Laser Scanning On the... Page 11-12
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Troubleshooting
DISPLAY
MEANING
SOLUTION
Non-Xerox Toner Cart
You have... because of a problem with the original document.
Or, turn the ECM mode on page 10-5.
Line Busy
The remote...
User Guide - Page 196
Copying Problems
CONDITION
SUGGESTED SOLUTION
The LCD does not turn on
Check that the product is plugged into an electrical receptacle and ensure ...Ensure that copy paper is light, use the Lighten/Darken key to
on page 10-2. Page 11-14
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
In high humidity areas do not leave paper in the tray with paper from a new ...
User Guide - Page 197
... incorrect. Check that the print job is being made. be correct.
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 11-15 Take care not to ensure that the toner... the Toner Cartridge than expected
Printing Problems
SUGGESTED SOLUTION
Fan the stack of paper, then turn it over a waste receptacle. Ensure that work. specifications may not be installed properly. ...
User Guide - Page 213
...Media Specifications 4-9, 12-7
Memory Fax 6-11
Keypad Dialing 6-6
Meter Readings 9-12
L
Models and Options 2-4 Multiple recipients 5-5
Laser Safety 1-10
N
LCD Error Messages 11-11
Lighten/Darken
N Up
copy 3-6
copy 3-13
fax 6-8 Loading documents
3-3,
... 2-7
P
Test Scan 2-28
Paper Specification 12-7
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page Index - 3
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