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Question posted by tabbikatzz on October 29th, 2011

Whirlpool Wmh2175xvb-2 No Longer Heating

This microwave is no longer heating food. All other functions are working. I have checked all of the settings and it will not heat food. This oven is very new. Is there a solution for this problem?

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Answer #1: Posted by plmaintenance on January 10th, 2012 10:03 AM

plmaintenance

Member since:
January 10th, 2012

Points: 190

190
points

I manage the maintenance department at a large apartment community and we have the same model microwaves in our apartments. Shortly after installation we began having problems with several microwaves not heating. They were brand new and still under warranty so we called them into Whilrpool warranty. Whirlpool sent out A&E Factory Service and the techs would always replace the magnetron. We only had a 1 year commercial warranty with them and the magnetrons were around $100 each to replace. With 20+ microwaves breaking down in the first year I couldn't belive that mana new magnatrons were going bad. When our warranty ran out I decided to try everything before spending that kind of money on new magnetrons. It turns out that the magnetrons were all fine, the problem was a loose wire that connects to the magnetron. We have since repaired over 40 more by taking the microwave down, removing the cover, and squeezing the connectors on the wires that attach to the tabs on the magnetron with a pair of pliers. It has fixed all of them and we have not had any service call backs after making the repair. Hope this helps.

Answer #2: Posted by Anonymous-113443 on June 8th, 2013 3:01 PM

Anonymous-113443

Member since:
June 8th, 2013

Points: 20

120
points

I bought this model in sept of 2011 and this is exactly what the problem was. The red+black connector to the magnetron was loose creating an open circuit. I disconnected the power and carefully removed this connector (female) and tightened with a pair of needle nose pliers and reconnected to the male end of the magnetron.

Related Whirlpool GMH5205XVQ Manual Pages

Dimension Guide - Page 1

...our products, we reserve the right to round transition piece so that a separate circuit serving only this microwave oven be provided. VENTING REQUIREMENTS A 3¹⁄₄" x 10" (8.3 x 25.4 cm) rectangular or...high Because Whirlpool Corporation policy includes a continuous commitment to change materials and specifications without notice. Ref. ® Microwave Hood Combination ...

Installation Instructions - Page 1

... you how to and including 36" (91.4 cm) wide. Table of Contents MICROWAVE HOOD COMBINATION SAFETY 1 INSTALLATION REQUIREMENTS 2 Tools and Parts 2 Remove Cardboard Template 2 Location... Damper Assembly 9 Install the Microwave Oven 9 Complete Installation 10 VENTING DESIGN SPECIFICATIONS 11 ASSISTANCE 12 Replacement Parts 12 Accessories 12 MICROWAVE HOOD COMBINATION SAFETY Your safety ...

Installation Instructions - Page 2

... be included. Set the cardboard template to the side and refer to use as a rear wall template. 1. NOTES: ■ If installing the microwave oven near a left sidewall, make sure that the door can open fully. ■ Some cabinet and building materials are not designed to withstand the heat produced by the microwave oven for wall or...

Installation Instructions - Page 3

... too short, have a qualified electrician or serviceman install an outlet near the microwave oven. Consult a qualified electrician or serviceman if the grounding instructions are not completely ...; A time-delay fuse or time-delay circuit breaker. ■ A separate circuit serving only this microwave oven. A. 2" x 4" wall stud B. Do not use of the grounding plug can result in ...

Installation Instructions - Page 4

... microwave oven. Remove screws attaching damper plate to top of the microwave oven. A B C A. Remove 2 screws attaching blower motor to the back of microwave oven. Slots 8. If the mounting plate is attached to back of the microwave oven, remove it and set it may be made to the work surface, cover the work surface. 1. NOTE: To avoid damage to back of the microwave oven...

Installation Instructions - Page 5

... removed in Step 3 cannot be poor. Screws C. Repeat Step 2 from "Wall Venting Installation Only." 2. Rotate blower motor so that exhaust ports face the top of microwave oven, and flat sides of blower motor face back of "Wall Venting Installation Only." 5 Lower blower motor back into the slots in the top of the...

Installation Instructions - Page 6

... Stud at One End Hole Figure 3 Wall Studs at End Holes Figure 2 B C C C D B D A A A A E E E E F F NOTE: If wall stud is within the cabinet opening, do not install the microwave oven. 1. See illustrations in "Possible Wall Stud Configurations." 2. No Wall Studs at End Holes Figure 1 No Wall Studs at Both End Holes Figure...

Installation Instructions - Page 7

...both end holes. Rear wall B. D. Remove the cardboard template and check the markings: Upper cabinet bottom 15³⁄₄" (40.0 ... both sides of the centerline, and mark. 10. Set the mounting plate aside. Following are ideal hole locations.... cut out the venting cutout area. Mark Rear Wall The microwave oven must align with front edge of cabinet. Holding the mounting ...

Installation Instructions - Page 8

... Wall" arrows align to illustrations in "Possible Wall Stud Configurations" in Step 2 of the microwave oven. Insert lag screw(s) into the hole(s) drilled into wall stud(s) in "Locate Wall Stud(s)"... lag screws. Drywall 5. Check alignment of the tiles rather than the drywall). 4. The template has trim lines to use as guides. ■ If the wall behind the microwave oven (as at One End ...

Installation Instructions - Page 9

... damper assembly with 2 sheet metal screws. Cut the 1¹⁄₂" (3.8 cm) diameter hole at the top, and the damper blade opens away from the microwave oven. Metal cabinet B. Check that the damper blade hinge is metal, the supply cord bushing needs to the upper cabinet.

Installation Instructions - Page 10

... filters. A B C D E F A. Upper cabinet cutout E. Do not remove ground prong. Failure to provide) may require bolts longer or shorter than 3" (7.6 cm). Check the operation of microwave oven by operating the vent fan. 5. If the microwave oven does not operate: ■ Check that a household fuse has not blown, or that the power supply cord is not positioned as the...

Installation Instructions - Page 11

... NOTE: The minimum 3" (7.6 cm) clearance must exist between the top of the microwave oven and the transition piece. Rectangular to vent air outside, unless using a flexible metal ... ■ using the most direct route by minimizing the length of the vent and number of the microwave oven and the rectangular to Round Transition" illustration. A B C Roof venting Roof cap Wall venting Wall...

Owners Manual - Page 1

...the microwave oven. ■ Read and follow instructions. are able to excessive microwave energy: ■ Install or locate the microwave oven only ... to persons, or exposure to explode and should experience a problem not covered in this manual and on the front facing of... heated in the shell and sealed containers - All safety messages will need assistance, call us at www.whirlpool....

Owners Manual - Page 2

... necks. - Grease should be boiling. Remove wire twist-ties from the microwave oven is not working properly, or if it . - Stir the liquid both gas and electric...oven should not be inserted in harmful exposure to heat, cook, or dry food. Call an authorized service company for examination, repair, or adjustment. ■ See door surface cleaning instructions in the "Microwave Oven...

Owners Manual - Page 3

... vent fan may be turned off . Light Timer Set the cooktop light to turn tones off . Scroll Speed Scroll speed of electric shock. Do not use an extension cord. Observe all cord connected appliances: The microwave oven must be used independently during any cook function. In the event of an electrical short circuit, grounding...

Owners Manual - Page 4

...element and fan are embedded in the microwave oven detects moisture released from food as it heats, and adjusts the cooking time accordingly....microwave system delivers a constant stream of the selected microwave power, whereas typical microwave systems deliver only intervals of the microwave oven cavity, behind the metal screen. Turntable cannot be visible. Grill Rack (on some models) functions...

Owners Manual - Page 5

...Microwave Oven Use For list of water beside it heats, and adjusts the cooking time accordingly. The cook power and/or temperature (on some models) before sensor cooking. The Warm Hold function...finished cycle, but may be changed . Sensor Cooking A sensor in the microwave oven detects moisture released from food as sandwich wrappers ■ Staples ■ Objects with gold or silver trim...

Owners Manual - Page 6

... not heat, try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to avoid unintended starting of the microwave oven. This occurs to possibly avoid the cost of a service call for 5 minutes or more without the microwave oven being started. Make sure Control Lock is replaceable. The odor will not operate Check...

Owners Manual - Page 8

...on the upper or lower front facing of the microwave oven opening, behind the door. W10208075A SP PN W10208079A © 2008 Whirlpool Corporation. Damage resulting from accident, alteration, misuse...Whirlpool, U.S.A. 461966100641 9/08 Printed in which it is installed in an inaccessible location or is not installed in materials or workmanship and is used for future reference. Any food...

Warranty - Page 1

..., MI 49022-2692 Please include a daytime phone number in -home service is covered by Whirlpool. 5. Any food loss due to parts or systems resulting from your major appliance is located in materials or ...not approved by this User Instructions and model number information for repairs. The cost of the microwave oven opening, behind the door. If you can find your product, you on the upper ...

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