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Uniden DCT738 Support Question

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Question posted by LTalhelm on September 5th, 2011

Uniden Dct 738 Series Cordless Phones

I am trying to help my elderly mother from afar with her phones.  She has the Uniden DCT 738 series. Inside the phone, it says DCT 738-3T and uses a BT 1004 battery. She can make calls and hear the person she has called without any problems; however, whoever she calls cannot hear her at all except for a tiny, tiny indistinguishable sound. Any ideas of what is wrong? I already ordered new batteries because she told me the  batteries were dead and there was a picture of a battery on the phone. Now I just found out that the battery picture is solid black, not flashing or partially filled in, so it is probably not the battery.

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Related Uniden DCT738 Manual Pages

English Owners Manual - Page 2

... 12 Installing the Battery 13 Connecting the Base and Charging the Handset... 14 Connecting to the Phone Line 14 Testing the Connection 14 Changing the Dial Mode 15 Basic Setup 16 Selecting a Language 16 Setting the Day and Time 16 Activating Caller ID on Call Waiting and Call Waiting Deluxe 17 Activating Personal Ring 17...
English Owners Manual - Page 4

...Uniden, we'll take care of Range 59 Common Issues 59 Liquid Damage 61 Precautions 63 Important Safety Instructions 63 The FCC Wants You To Know 64 Radio Interference 65 Cordless... Call Screening 48 Setting a Security Code or Personal Identification Number (PIN 49 Using the Answering System 50 Turning Your Answering System On and Off.......... 50 Reviewing Messages 50 Screening Calls ...
English Owners Manual - Page 5

AutoStandby, DirectLink, IntegriSound and Random Code are used for explanation purposes. If your call you back.  If you have a disability and need customer service assistance or if you have any questions about how Uniden's products can accommodate persons with disabilities, please call the accessibility voice/TTY line: 1-800-874-9314 Our customer care hours as well...
English Owners Manual - Page 14

... handset and slide it upwards until the phone is firmly seated. Place the battery case cover back on the handset battery case cover (use the finger indention for a better grip) and slide the cover downward to install the handset battery. 1. Note: Use only the Uniden BT-1004 rechargeable battery pack supplied with your cordless telephone. 13 Plug the telephone line cord...
English Owners Manual - Page 18

.../clear]. Press [menu/clear]. You will hear a confirmation tone. Select the GLOBAL SETUP menu, and then the CIDCW submenu. CW On/CWDX On CW On/CWDX Off See Using Call Waiting Deluxe on page 31 for instructions on personal ringing, follow the steps below: . When your phone gets a call . Select the HANDSET SETUP menu, and then...
English Owners Manual - Page 19

... the handsets ring when a call is compatible with your phone. Accessory handsets will not operate until they are registered. You can now place a fully-featured cordless handset anywhere AC power is available to a phone jack. Adding Accessory Handsets Your phone supports up to four handsets, including any handsets supplied with the following Uniden 2.4 GHz Digital Accessory...
English Owners Manual - Page 20

... you can be assigned. Caution: Use only the Uniden AD-0005 adapter. 2. Charge the handset battery pack for the first time. Connect the AC adapter to the DC IN 9V jack and to the base, the handset ID will be registered at least 15-20 hours before using your new cordless telephone for at a time...
English Owners Manual - Page 23

... [select/ ]. Enter the number for this phonebook entry, and press [select/ ]. the phone will hear a sample of ring tones). Choose NO SELECTN if you have stored a name, STORE/EDIT NO. the phone number can also use a personal ring tone for this person calls. Use [ ] and [ ] to a speed dial number. As you scroll through Flicker the tones, you want...
English Owners Manual - Page 29

... can also press any key on the twelvenumber keypad.) Press [ ] or return the handset to the cradle. Dial the number. 3. Pick up . Press [ ]. Using Your Phone From a cordless handset Making a call Answering a call Hanging up the handset. (If AutoTalk is on, the phone will answer when you remove the handset from the charging cradle. 2. From a handset speaker...
English Owners Manual - Page 47

..., and your call : "Hello, no one is playing the current greeting. 4. To switch to the other greeting, press [greet] while the system is available to take your recorded greeting plays back for you. . When you have recorded a personal greeting, the phone automatically switches to count down 30 seconds. 4. With the phone in standby, press...
English Owners Manual - Page 48

...2. SETUP menu, and then the RECORD TIME submenu. 2. Please call again." With the phone in standby, press [greet]. 2. Press [select/ ]. While your...using the prerecorded greeting, the system automatically switches to use that greeting. 47 Press [ /select] or [ /select] until the desired message record time appears. 3. You will hear a confirmation tone. If you are using a personal...
English Owners Manual - Page 56

...: 9 V DC @ 350 mA Charger: 9 V DC @ 210 mA BT-1004 3.6 V DC @ 500 mAh Power Failures During a power failure, you unplug your battery talk time will be approximately 7 hours and standby time will be sure to return the handset to make or receive calls with the phone. Battery Life With average use, your phone during power outages. To avoid damage from...
English Owners Manual - Page 57

...: Do not remove the batteries from fire or electrical shock, use , your battery should last approximately one year. A replacement Uniden adapter or battery may be charged when the display shows LOW BATTERY and the empty battery icon. Low Battery Alert When the battery pack is very low, the phone is in order to be purchased by calling Uniden's Parts department (see back...
English Owners Manual - Page 60

..., please try again. • Make sure that you are not too far from the base. • Make sure the line is not performing to your phone is not in the cradle. • Make sure the...within 30 seconds, press [ /flash] or [ ] to pick up the call again. Can't make another outside call is already using a line, you cannot use . If you are not too far from the base. The base will ...
English Owners Manual - Page 61

...Make sure that you are not two handsets already using the conference feature. • Make sure that another handset is current. Suggestion • Keep the handset away from the base. • Charge the battery... the battery pack in privacy mode. • Make sure to place the handset(s) within the range of interference. • The call was placed through a switchboard. • Call your ...
English Owners Manual - Page 62

...call screen feature is affected, wipe off the liquid, and use as normal. • If moisture or liquid has entered the plastic housing (i.e. If it cannot, try using can damage your cordless phone....may be heard in the phone or liquid has entered the handset battery compartment or vent openings on . • Make sure you 're using a different touchtone phone. liquid can be full....
English Owners Manual - Page 64

... this equipment in the owner's manual. They may damage the battery or cause the battery to be a remote risk of used in this unit to cause birth defects or other than a cordless type) during an electrical storm. Dispose of electric shock from lightning. 3. Uniden America Corporation DOES NOT represent this product. To reduce the risk...
English Owners Manual - Page 66

... that you consistently hear other than your ...using your phone, you cannot eliminate this device must accept any combination of devices subject only to nearby TVs and VCRs. Cordless Telephone Privacy Cordless telephones are radio devices. Consequently, any communications using this terminal equipment is experienced, moving the cordless telephone farther away from another cordless...
English Owners Manual - Page 68

... of the base 8 Wall mounting 12 Battery Installing 13 Low battery alert 56 Replacement and Handling...... 56 Talk and standby time 55 C Call recording 52 Call screening 48, 51 Call waiting 31 Call waiting deluxe 17, 31 Caller ID 30 Caller ID on call waiting 17 Deleting Caller ID records......... 31 Making calls from home 53 Any key answer...
English Owners Manual - Page 69

Making calls 28 Using Caller ID 30 Using redial 32 Using speed dial 29 Using the phonebook 29 Message alert 48, 53 Mute Microphone 36 Ringer 36 O Out of range 59 P Personal identification number . (PIN 49 Personal ring 17 Phonebook 21 Copying entries 24 Creating new entries 21 Deleting entries 24 Editing entries 23 Finding entries 23 Making calls from 29...

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