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Question posted by scheBOBB on May 17th, 2014

Toshiba C855-s5214. Won't Boot

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Answer #1: Posted by freginold on July 16th, 2014 6:12 PM
freginold

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December 20th, 2011

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Often when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related Toshiba Satellite C855-S5214 Manual Pages

User Guide - Page 1

At this guide. Satellite®/Satellite Pro® C800 Series User's Guide If you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS ... more information, see "If Something Goes Wrong" on page 135 in this Web site, you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. GMAD00297010 03/12
User Guide - Page 2

...DATA, PLEASE BE SURE TO CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED. TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY. If you ...FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY THEREOF. Model: Satellite®/Satellite Pro® C800 Series Recordable and/or ReWritable Drive(s) and Associated Software Warranty The ...
User Guide - Page 3

...equipment generates, uses and can be attached to this equipment not expressly approved by Toshiba or parties authorized by one or more of life or catastrophic property damage. ... are designed to provide reasonable protection against harmful interference in a particular installation. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE OF...
User Guide - Page 4

... subject to the telephone line by the total RENs, contact the local telephone company. 4 This device complies with Canadian ICES-003. Contact Toshiba's Support Web site at support.toshiba.com. The modem connects to state tariffs. For products approved after July 23, 2001, the REN for this product is used to connect...
User Guide - Page 5

... time it may be a 900 number or any changes necessary to file a complaint with this equipment, for repair or standard limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. The Telephone Consumer Protection Act of...
User Guide - Page 7

... its operation in the United States for harmful interference to co-channel Mobile Satellite systems. High power radars are designed to be used indoors for frequency range...The Wireless Fidelity (Wi-Fi®) certification as primary users of the Wi-Fi Alliance. Please contact Toshiba computer product support on Wireless LANs (Revision A/B/G), as defined and approved by the Wi-Fi Alliance. ...
User Guide - Page 8

...responsible representatives of energy emitted by Wireless LAN devices however is minimized. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be restricted by consumers. 8 Wireless LAN and ...Your Health Wireless LAN products, like for example mobile phones. Regulatory Information The TOSHIBA Wireless LAN Mini PCI Card must not be installed and used in strict accordance with...
User Guide - Page 10

...how to appropriate facilities for our products. 10 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the ...66/EC), then the chemical symbols for CE-Marking is carrying the CE-Mark in Europe, Toshiba is intended to protect the quality of the environment and human health through the responsible use of ...
User Guide - Page 11

... design. Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial, scientific and medical radio emission electric machinery. Contact TOSHIBA Direct PC if you have problems with telecommunication laws and regulations. The legal communications mentioned in factory product lines (Other Radio Stations). 1. Sticker Please put...
User Guide - Page 12

...: 03-3457-4868 Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday - It is less than 40m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to the device class of radio equipment of low...
User Guide - Page 16

... the potential for example include: ❖ Using the equipment with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is far below the FCC radio frequency exposure limits. Regulatory statements This product complies with Bluetooth wireless technology however is minimized...
User Guide - Page 19

...use . None of the licenses extend to any other countries. 19 Trademarks Satellite and Satellite Pro are registered trademarks of MultiMediaCard Association. Bluetooth word mark and logos ...are those of their respective companies. Energy Star is a registered mark owned by Toshiba is ...
User Guide - Page 55

...(returning the computer to its out-of-box state deletes all information stored in those partitions. The Boot menu appears. 3 Using the arrow keys to step 5. If not, skip to scroll down, ..., see "Restoring from recovery media" on your computer, press the F12 key when the initial TOSHIBA screen displays. To recover the original factory image using the second method, see "Backing up your...
User Guide - Page 58

To return the data to your computer, press the F12 key when the initial TOSHIBA screen displays. The Boot menu appears. 3 Using the arrow keys to recreate a new account, and drag and drop the data into the C:\backup%current date% folder. If not, skip ...
User Guide - Page 61

The Boot menu appears. 3 Using the arrow keys to scroll down, select the HDD Recovery option, and then press the ENTER key. 4 If your computer, press the F12 key when the initial TOSHIBA screen displays. If not, skip to continue. (Sample Image) Warning screen Click Yes to step 5. 5 A warning screen appears stating that...
User Guide - Page 63

.... Recovering to a custom size partition Recovering to external media before executing the recovery. The Boot menu appears. 3 Using the arrow keys to scroll down, select the HDD Recovery option,... "Restoring from recovery media" on your computer, press the F12 key when the initial TOSHIBA screen displays. NOTE During the recovery process it is complete, a message displays, indicating ...
User Guide - Page 68

...USB flash drive, connect the USB flash drive to your computer. 3 Turn on page 85. The Boot menu displays. 4 Using the arrow keys, select the DVD option or the USB Flash option, depending...NOTE When you restore your work" on your keyboard. Click Yes to continue. 6 When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select Recovery of Factory Default Software and ...
User Guide - Page 69

... storage drive, use one of the recovery options instead of erasing the drive. The Boot menu appears. Be sure to create recovery media and back up all data and partitions...to recover the C: partition only, leaving other partitions from the internal storage drive: 1 Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery media. ❖ To access the Recovery...
User Guide - Page 70

...TOSHIBA screen displays, press F12. Be sure you have saved your work to your computer, and then power on your recovery media: Turn off your internal storage drive. (Sample Image) Erase the hard disk screen 4 Click Next. Using the arrow keys, select the DVD or USB Flash option on the Boot... the Recovery Wizard on the computer. Select Toshiba Recovery Wizard, and then click Next. 2...
User Guide - Page 129

... on -Allows you must press the keys immediately after pressing the power button. Utilities TOSHIBA Hardware Setup 129 TOSHIBA Hardware Setup TOSHIBA Hardware Setup is turned off. General tab options The TOSHIBA HWSetup screen may have the following tabs: ❖ Boot Setting-Allows you to initialize, using either the Fast or Normal settings. ❖ Panel...

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