Toshiba Satellite C655 Support Question
Toshiba Satellite C655 Support Question
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Question posted by dwhgoeac on September 3rd, 2014
Toshiba Satellite C655 Keyboard Will Not Working Only Onscreen Keyboard
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Current Answers
Answer #1: Posted by freginold on October 30th, 2014 3:03 AM
freginold
Member since:
December 20th, 2011 Points: 23,252,885
Member since:
December 20th, 2011 Points: 23,252,885
Section 2.6 of the laptop's service manual has detailed troubleshooting procedures that can walk you through the process of figuring out what's causing the keyboard to malfunction. If you don't have the service manual, you can download a copy here.
Related Toshiba Satellite C655 Manual Pages
User Manual - Page 30
...Turning on the power 49 Setting up your software 49 Registering your computer with Toshiba 50 Adding optional external devices 50 Adding memory (optional 50 Installing a memory... when you
turn on the computer 80 Adjusting the quality of the external display......81 Using an external keyboard 81 Using a mouse 81 Connecting a printer 81 Setting up a printer 82 Turning off the computer ...
User Manual - Page 31
... keyboard emulate a full-size
keyboard 97 Ctrl, Fn, and Alt keys 98 Function keys 98 Special Windows® keys 98 Overlay keys 99 Starting a program 100 Starting a program from the Start menu.........100 Starting a program from Windows®
Explorer 101 Starting a program using the Search
programs and files field 102 Saving your work...
User Manual - Page 34
34
Contents
Power and the batteries 164 Keyboard problems 166 Display problems 166 Disk or storage drive problems 168
Error... system 176
If you need further assistance 180 Before you contact Toshiba 180 Contacting Toshiba 180
Other Toshiba Internet Web sites 181 Toshiba's worldwide offices 182
Appendix A: Hot Keys/TOSHIBA Cards 184
Hot Key Cards 184 Using the Hot Key Cards 185...
User Manual - Page 50
... an external keyboard (see "Using an external
keyboard" on page 81) ❖ Connect an external monitor (see "Using external display
devices" on page 79) ❖ Connect a local printer (see "Connecting a printer" on page 49. See "Setting up your product.
50
Getting Started
Registering your computer with Toshiba
Registering your computer with Toshiba
Product registration...
User Manual - Page 61
...bit operating system, select one at this time. To recover using the utilities stored on your keyboard while powering on the drive and all data will be connected to continue.
Click Yes to ... key on your computer's internal storage drive or using the second method, see "Backing up your work to its out-of-box state) using the first method, follow the procedure below. To recover ...
User Manual - Page 63
... that the internal storage drive has been recovered.
9 Press any key on the keyboard to a custom size partition deletes all partitions on the drive and all data will be connected to external media before proceeding (see "Backing up your work" on page 105).
8 Click Next to begin the recovery. When the process...
User Manual - Page 66
... off.
2 Press and hold the 0 (zero) key on your keyboard while powering on the computer.
3 If your work " on page 71. When the process is strongly recommended that your ... if you that the C: drive has been recovered.
10 Press any information on the keyboard to begin the recovery.
Recovering without changing the internal storage drive partitions
Recovering without affecting ...
User Manual - Page 68
... been recovered.
9 Press any key on page 105).
8 Click Next to begin the recovery.
Be sure to save your work to external media before proceeding (see "Backing up your work" on the keyboard to a new internal storage drive from your system to restart the computer. Creating recovery DVDs/media
It is complete, a message...
User Manual - Page 72
... screen appears, stating that the drive has been recovered.
9 Press any key on the keyboard to complete the recovery process.
When the process is complete, a message displays indicating that ... and specify a custom size for the C: drive. Click Yes to continue.
6 When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select Recovery of Factory Default Software and...
User Manual - Page 74
... Volume list to restart the computer. A confirmation message displays reminding you have saved your work to external media (see "Creating recovery DVDs/media" on page 68) before proceeding.
...screen
4 Click Next. When the process is complete, a message displays, indicating that all data on the keyboard to display its status as follows:
1 Click Start.
2 Right-click Computer.
3 Select Manage.
4...
User Manual - Page 75
... Started
Using the TouchPad™
75
Installing drivers and applications
The Toshiba Application Installer allows you want to install. 4 Click Install. ...Click Start, All Programs, My Toshiba, and then TOSHIBA
Application Installer. 2 Click Next. 3 Click the item you to complete the installation
process.
Using the TouchPad™
NOTE
Some of the keyboard) and the adjacent control buttons...
User Manual - Page 103
... that can contain up to 260 characters and can include spaces.
Learning the Basics
Saving your work
103
Use this dialog box to specify where to store the document and to give it a... recognize a strange extension and may use all the letters, numbers, and other characters on the keyboard, except for these characters File names are not case-sensitive. Creating your Windows® online Help...
User Manual - Page 153
Utilities
TOSHIBA Hardware Setup
153
❖ Display-Allows you to enable or disable USB Legacy Emulation If data does not appear on keyboard function
❖ LAN-Allows you to set networking... view the current BIOS version or change certain settings back to their default values
❖ Keyboard-Allows you to access the wake-on the display you to change various default settings for the ...
User Manual - Page 166
... not assign different meanings to any key to the keyboard manufacturer's Web site. If no password is not remapping the keyboard.
166
If Something Goes Wrong
Keyboard problems
site at accessories.toshiba.com. The keyboard produces unexpected characters. You may be defective or incompatible with the keyboard or to activate the screen.
Press any of the...
User Manual - Page 198
... key turns the scroll lock feature on and off . Fn +
This hot key turns the TOSHIBA Zooming Utility to
zoom out. Fn +
This hot key decreases the speaker volume.
198
Hot Keys/TOSHIBA Cards
Hot key functions
Keyboard hot key functions
Fn +
This hot key turns the cursor control overlay on and off...
User Manual - Page 204
...from outside sources, such as a paragraph break in which computers, programs, or devices can work together harmoniously, using the same commands, formats, or language as the "brain" of the.../output, and/or control functions. Some characters are non-printing characters, such as memory or keyboard input, processes the information, and sends the results to a peripheral device and vice versa. ...
User Manual - Page 208
K
keyboard shortcut-A key or combination of keys that represents a function,
file, or program. See also cache, CPU cache...The ability to create a complete screen image.
208 Glossary
Hibernation-A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn on the computer again, your...
User Manual - Page 217
...™ 79, 196
ENERGY STAR® 36 error messages
problem with display settings/ current settings not working with hardware 167
warning resume failure 159 Error-checking 168 exploring
desktop 129 external
monitor not working 168
external devices keyboard 81
mouse 81 external display, adjusting 81
F
FAT (File Allocation Table) 168 file extensions
using...
User Manual - Page 218
... not found 162 slow connection 162 URL address not found 162
J
jack RJ-11 134
K
keyboard Alt keys 98 character keys 97 Ctrl keys 98 emulate a full-size 97 Fn key 98 function keys ...98 hot keys 198 not working 158 overlay keys 99 special Windows® keys 98 standard full-size 97
troubleshooting 166 unexpected characters 166 using 96 keyboard, external 81 keys Ctrl Fn Alt 98 function...
User Manual - Page 220
... 158 contacting Toshiba 180 corrupted/damaged data files 169 Device Manager 163 disk drive is slow 169 display is blank 166 external display not working 168 external monitor 167 faulty memory 164 high-pitched noise 171 Internet bookmarked site not
found 162 Internet connection is slow 162 keyboard
not responding 158 keyboard produces unexpected...
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