Toshiba Satellite C55-B5350 Support Question
Toshiba Satellite C55-B5350 Support Question
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Question posted by dhilliard on September 18th, 2015
Toshiba Satellite C55-b5350 With Windows 10 Pro Bios Upgrade Errors
I recently upgraded my TOSHIBA Satellite C55-B5350 with windows 7 pro to windows 10 pro. TOSHIBA "Service Station" showed that there was an upadate available to BIOS v 5.10. I clicked on install and received the following error. (4 - ERROR: ROM file ROMID is not compatible with existing BIOS ROMID.) I would like to update to the latest BIOS in the hopes that the update will correct a Windows 10 proble. How do I proceed?
Current Answers
Answer #1: Posted by TommyKervz on September 19th, 2015 3:01 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,823
Member since:
January 10th, 2013 Points: 17,776,823
This laptop does not fully support windows 10 but windows 8. Upgrading bios on windows 10 can really kill your laptop. Please be advise to upgrade Bios on windows 8. You can download the Bios upgrade here: http://support.toshiba.com/support/modelHome?freeText=1200009096
Related Toshiba Satellite C55-B5350 Manual Pages
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 1
..., see "If Something Goes Wrong" on page 116 in this Web site, you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this guide. GMAD00395011 05/14 Satellite®/Satellite Pro® C40/C50/C70-B Series
User's Guide
If you will find answers for many commonly asked technical questions...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 2
...most advanced data storage technologies available. As with any new technology, you purchased may lose data or suffer other reproductive harm. Model: Satellite®/Satellite Pro® C40/C50/C70...TOSHIBA AMERICA INFORMATION SYSTEMS, INC. ("TOSHIBA"), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 9
... to laser light or other transmitter that it for the general population; You would also be co-located with this device. Always contact an authorized Toshiba service provider, if any other safety hazards, resulting in excess of Industry Canada. 9
Optical Disc Drive Safety Instructions
NOTE
This section is only applicable if your...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 16
... with respect to the use of the information contained herein. ©2014 by Toshiba America Information Systems, Inc.
Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457... of radio equipment of low-power data communication system radio station stipulated in any form without the prior written permission of Toshiba. 16
3 The interference range of this guide cannot be...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 18
...18
Trademarks
Satellite, Satellite Pro, and eco Utility are either registered trademarks or trademarks of Microsoft Corporation in compliance with this product. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, other brand and product names are trademarks or registered trademarks of Toshiba America Information...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 23
...Charms 94 Tiles 95
Exploring the desktop 95 Finding your way around the desktop 95
Windows® Store 97 Setting up for communications 98
Connecting your computer to a network ...Deleting a user password 110 System Settings 111 Function Key 113 Recovery Media Creator 114 Service Station 114 TOSHIBA Application Installer 115
Chapter 6: If Something Goes Wrong 116
Problems that are easy ...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 27
..., configurations, prices, system/component/options availability are designed for a product Series. While Toshiba has made every effort at the time...Toshiba's Web site at support.toshiba.com. For more detailed information about your particular model, please visit Toshiba's Web site at support.toshiba.com.
Your particular model may not have all subject to perform tasks in Windows...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 45
....
See "Reset your system and reinstall Windows®.
After starting your computer for any product damage, data loss, service or part replacement made necessary by improper installation...Before adding external devices, Toshiba recommends setting up your software" on page 42. The following internal storage drive recovery options are available:
Recovery option Description
Creating...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 59
...or enabling the touch pad" on page 59.
❖ Adjust the sensitivity of the Windows Control Panel. The touch pad settings are accessible through the Mouse Properties option of the touch...model. For more information, please visit support.toshiba.com. To distinguish these ports, please look for the blue inset within the USB 3.0 port (if available).
Your computer may include USB 3.0 port(s)....
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 66
...lose all new files for viruses.
NOTE
The Windows® operating system records information, such as new icon positions may be equipped with a 10-key keyboard, depending on a regular basis.
....
Label the backup copies clearly and store them in the Windows® operating system" on page 136.
❖ Use Error-checking and Disk Defragmenter regularly to check and optimize disk space...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 67
... Using the keyboard
67
(Sample Illustration) Keyboard
(Sample Illustration) 10-key keyboard (Available on certain models)
NOTE
To capture a print screen of the entire screen, press the Fn + PRTSC key. (This only applies to models with a 10-key keypad.)
To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 68
...TOSHIBA Function Keys" on certain models.) Your computer may break or scratch if not handled properly.
For more information refer to Help & Support, or see a crack in Windows®:
❖ Windows...secondary mouse button
Touch screen
(Available on page 143. Special Windows® keys
Windows® key
Application key
(Sample Illustration) Special Windows® keys
Your computer's ...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 89
... of the following sections offer tips on page 87. 6 Restart the computer. Safety precautions
Always immediately turn on the computer's power again until an authorized Toshiba service provider has checked it for safety.
The battery could cause a fire or rupture possibly resulting in step 3 of
"Removing the battery from the plug socket...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 98
... be connected. When the Windows® charms appear, click the Settings ( ) charm. 2 Click or touch the Wi-Fi ( ) icon. For more information see "TOSHIBA Function Keys" on page ... A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you to purchase additional software, external hardware or services. Your computer should then be lit. NOTE
To ...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 104
... related utility is available on your individual needs.
Chapter 5
Utilities
Your computer includes several utilities designed to help you to best meet your system.
❖ eco Utility® ❖ Supervisor password ❖ User password ❖ System Settings ❖ Function Key ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer
104...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 111
...
❖ Boot Priority-Allows you to turn on the computer" on the computer when opening the display panel while the computer is the TOSHIBA configuration management tool available through the Windows® operating system. For more information, see "Directing the display output when you to configure boot priority settings.
❖ Panel open/Power...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 114
... you keep your new computer running at its out-of-box state, if necessary.
The Service Station will alert you when updates are available, and you can be used to return your computer. For detailed information on using the utility ... install the updates if you when updated software, firmware, documentation or other information is available for your system to its best by notifying you wish.
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 117
... Task in the lower right corner.
If you are the program has stopped responding. The Task Manager window appears.
2 Select the program or application you want to continue working.
If it does not, power... on the power. If the button is glowing, the computer is working by looking at least 10 seconds. 117 If Something Goes Wrong
Problems when you turn on the computer
If you are working...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 118
... the WARNING RESUME FAILURE/Windows Error Recovery - If the computer starts normally, there may not be a problem with the AC outlet itself, or the voltage level available from shutting down successfully ... computer and the AC adaptor show the specifications for voltage ("V") and current ("A") for several hours. Data stored in the computer's memory has been lost . Windows did not shut down . ...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 168
168 Index
precautions safety 36
printer troubleshooting 131
problem solving contacting Toshiba 141 Startup options 120
projector connecting 61
R
recording sounds 99
recovery... battery 89
saving files 71
selecting a place to work 30 power plan options 84 video cables 60
Service Station 114
setting low battery notifications 82
setting up AC adaptor 39 communications 98 computer 38 software 42 work ...
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