Toshiba Portege R830 Support Question
Toshiba Portege R830 Support Question
Find answers below for this question about Toshiba Portege R830.Need a Toshiba Portege R830 manual? We have 1 online manual for this item!
Question posted by jerrymarsh7051 on March 23rd, 2013
Why Is It That When I Turn On My Labtop It Says Toshiba Goes Blank?
when i turn on my labtop it says toshiba then goes to a black screen with a dash at the top of the screen how could i fix this?
Current Answers
Answer #1: Posted by tintinb on April 6th, 2013 12:37 AM
tintinb
Member since:
October 26th, 2012 Points: 7,056,560
Member since:
October 26th, 2012 Points: 7,056,560
There are actually several possible reasons why your computer goes black during the startup process. Some of these reasons are the following:
- Display Adapter Error
- Faulty Ram
- Not Enough Power
- New Hardware Installed
- USB Still Attached
- Corrupted Boot Sector
You can read the possible solutions of this problem from the link below.
http://www.windowstalk.org/2012/08/6-troubleshooting-tips-to-combat-the-black-screen-computer-error/
If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.
Regards,
Tintin
Related Toshiba Portege R830 Manual Pages
User Guide 2 - Page 1
Portégé® R830 Series User's Guide
If you need assistance: ❖ Toshiba's Support Web site
pcsupport.toshiba.com ❖ Toshiba Customer Support Center
Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes Wrong" on page 178 in this guide. GMAD00267010 12/10
User Guide 2 - Page 3
... result in a particular installation.
This equipment generates, uses and can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference... damage. Changes or modifications made to this equipment not expressly approved by Toshiba or parties authorized by Toshiba is likely to radio communications. Shielded cables must be attached to this...
User Guide 2 - Page 7
...Alliance. FCC requires this device.
If you may interfere with any such problem, immediately turn off your network connection. Radio Frequency Interference Requirements
This device is compliant to:
❖ ...The IEEE 802.11 Standard on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or pcsupport.toshiba.com in the 5.15 GHz to 5.25 GHz frequency range...
User Guide 2 - Page 8
...other devices or
services is perceived or identified as described in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is far much less than the electromagnetic energy emitted by the proprietor of the ..., the use the Wireless LAN device prior to turning on board airplanes, or ❖ In any other radio devices, emit radio frequency electromagnetic energy.
User Guide 2 - Page 12
...equipment is less than 10m. If this equipment causes RF interference to Other Radio Stations.
2. Contact TOSHIBA Direct PC if you have problems with any of the equipment listed above.
2. It is less ...483.5 MHz for mobile object identification systems (RFID) used , change the location of use, or turn off the source of 2.4 GHz.
2 DS: This equipment uses DS-SS modulation.
Before using this...
User Guide 2 - Page 16
...situations or environments, the use the Wireless WAN device prior to turning on the equipment. TOSHIBA is minimized. Regulatory Information
The TOSHIBA Wireless WAN Card must be installed and used in a specific...antenna or transmitter.
Exposure to Radio Frequency Radiation The radiated output power of the TOSHIBA Wireless WAN Card is perceived or identified as described in 5.15 GHz to ...
User Guide 2 - Page 26
... as defined and approved by The Bluetooth Special Interest Group. 26
Bluetooth® Wireless Technology Interoperability
Bluetooth® Cards from TOSHIBA are designed to be interoperable with any such problem, immediately turn off either one another.
Always use Bluetooth and Wireless LAN devices simultaneously, you may interfere with Bluetooth wireless technology as...
User Guide 2 - Page 38
... 172 Care and maintenance of your fingerprint
reader 172 Fingerprint reader limitations 174 TOSHIBA eco Utility 175 TOSHIBA Service Station 176 TOSHIBA PC Health Monitor 176
Chapter 6: If Something Goes Wrong 178
Problems that are easy to fix 178 Problems when you turn on the computer............179 The Windows® operating system is not
working 181...
User Guide 2 - Page 63
...?" If the computer does not recognize the memory configuration, turn off the computer and remove the memory module slot cover ...the Internal Storage Drive
NOTE
Your system may not have at accessories.toshiba.com.
Getting Started
63
Recovering the Internal Storage Drive
7 Reconnect... disc drive or a USB Flash drive, visit the Toshiba Web site at least one memory module installed for the...
User Guide 2 - Page 153
To reinstall drivers and applications:
1 Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer.
2 Click Next.
(Sample Image) TOSHIBA Application Installer screen 3 Click the item you to complete
the installation process. Utilities
TOSHIBA Application Installer
153
TOSHIBA Application Installer
The TOSHIBA Application Installer allows you want to install.
(Sample Image...
User Guide 2 - Page 168
... select depends on battery power.
To do so, select or de-select the Enable under Battery Mode check box in the utility.
(Sample Image) TOSHIBA TOSHIBA Sleep Utility screen Power supply mode settings
Your computer may provide two different charging modes, to 10%, charging will charge a wide variety of USB devices. You can...
User Guide 2 - Page 169
... tab of the keyboard. TOSHIBA Button Support
TOSHIBA Button Support allows you select. To access TOSHIBA Button Support:
1 Click the TOSHIBA Button Support icon in the utility and turn the computer on the system control panel near the upper-right corner of TOSHIBA Assist. The TOSHIBA Button Support window appears.
(Sample Image) TOSHIBA Button Support screen
2 Under Button Name...
User Guide 2 - Page 186
...toshiba.com. All these conditions affect how long the charge lasts.
This is normal for as long as an ExpressCard® or memory module, that the wall outlet is working properly by plugging in the computer. For more ? The battery may be replaced. If you turn...power set to this is consuming full power. 186
If Something Goes Wrong
Power and the batteries
If the AC power light still ...
User Guide 2 - Page 187
... the keyboard.
If you are some typical display problems and their solutions:
The screen is blank.
You may have registered a password, press any of keyboard. Refer to the...Goes Wrong
Keyboard problems
187
Keyboard problems
If, when you type, strange things happen or nothing happens, the problem may be on , press Fn + F10 to turn off the cursor control overlay light, or Fn + F11 to turn...
User Guide 2 - Page 188
... of the Windows® desktop.
2 Click Personalize, and then Display.
3 Adjust the screen resolution and/or color quality.
4 Click OK.
188
If Something Goes Wrong
Display problems
If you are using an external monitor:
❖ Check that the monitor is turned on.
❖ Check that the monitor's power cord/cable is firmly plugged...
User Guide 2 - Page 191
...disc drive. If you click the eject button on the computer (for your computer at pcsupport.toshiba.com.
Check that the type of disc you are using external headphones or speakers, check that ...Adjust the volume control. Try pressing Fn + Esc to remove a disc and cannot turn on the screen. If Something Goes Wrong
Sound system problems
191
You press the disc eject button, but others do not....
User Guide 2 - Page 197
...blank screen appears while watching a DVD-ROM movie or title. To disable the screen saver:
1 Right-click on optical disc drives and their operation. A dirty drive can also cause audio problems. If you may be able to fix...turn off the display in the left pane.
3 To turn off the display using Device Manager to view the optical disc drive properties.
7 Check the Toshiba Web site for when to turn ...
User Guide 2 - Page 203
... occurs, disconnect the eSATA device and then reconnect the device while the computer is turned on page 166. This section contains the steps to take to your operating system ...disable the "USB Sleep and Charge function."
Before you contact Toshiba
Since some problems may not work for help. If Something Goes Wrong
If you need additional technical assistance. Try the following ...
User Guide 2 - Page 205
...;mes (France) S.A. 7, Rue Ampère; If Something Goes Wrong
Other Toshiba Internet Web sites
205
Other Toshiba Internet Web sites
toshiba.com us.toshiba.com
accessories.toshiba.com www.toshiba.ca www.toshiba-Europe.com www.toshiba.co.jp/index.htm pcsupport.toshiba.com acclaim.toshiba.com
laptopforums.toshiba.com
Worldwide Toshiba corporate site Marketing and product information in the USA...
User Guide 2 - Page 244
... start 179 contacting Toshiba 203 corrupted/damaged data files 190 data/entire system backup 200 Device Manager 184 Disk Defragmenter 190 display error message 188 display problems
screen is blank 187 DVD player... Windows® operating system not
working 181 wireless networking 195 turning off computer 87 computer more quickly 90 options 88 turning on power 53
U
USB Sleep and Charge cannot use 202...
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