Toshiba L355-S7835 Support Question
Toshiba L355-S7835 Support Question
Find answers below for this question about Toshiba L355-S7835 - Satellite - Core 2 Duo GHz.Need a Toshiba L355-S7835 manual? We have 1 online manual for this item!
Question posted by jmsteph on January 25th, 2013
Will Not Open Windows Vista
My Toshiba L355/S7835 laptop when powder on will launch the Toshiba page, and then when it should open Vista it has a black screen. An underline (_) cursor blinks twice then the screen goes completely black. I am not sure what to do.
Below is a list of everything I have tried so far.
Boot Manger – It only as a Microsoft Windows Vista option and the same thing happens when I choose it. I have also tried the Ramdisk Device Option and I get the following error. Windows has encountered a problem communicating with a device connected to your computer. This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and the restart your computer.
Status: 0xc00000e9
Info: An unexpected I/O error has occurred.
There was no external device plugged into this laptop.
The laptop will power up like above with just the battery or AC cord powder and with the CD-Rom removed.
I have also tried a hard reset
I have also tried to restore the computer with the CD’s from when it was purchased it does not do anything.
I am not sure if I need to replace the hard drive or if it is something else.
Current Answers
Related Toshiba L355-S7835 Manual Pages
User's Guide for Satellite L350/L355 - Page 1
GMAD00163010 01/08 Satellite® L350 Series User's Guide
If you need assistance: ❖ Toshiba's Support Web site
pcsupport.toshiba.com ❖ Toshiba Global Support Centre
Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes Wrong" on page 146 in this guide.
User's Guide for Satellite L350/L355 - Page 9
... products that is installed outdoors is subject to 5.85 GHz bands. NOTE
The above Caution information applies to 5.25 GHz frequency range.
The party responsible for harmful interference to co-channel Mobile Satellite systems.
High power radars are allocated as primary users of Conformity
TOSHIBA declares that the Industry Canada technical specifications were met...
User's Guide for Satellite L350/L355 - Page 24
... product may be regulated due to preserving the environment, Toshiba supports various trade-in and recycling programs. Visit www.ToshibaDirect.com and select Recycling & Trade-in Programs, or enter Recycle in the United States and/or other countries. Microsoft, Outlook, Windows, and Windows Vista are trademarks of Microsoft Corporation in the United States and...
User's Guide for Satellite L350/L355 - Page 64
... If the battery charge becomes critically low, the computer will be lost. Be sure to save any open programs and files you power down using Sleep, see "Using and configuring Sleep mode" on page 70.... Sleep saves the current state of time, the Windows® operating system may save your computer sleeps for an extended period of the computer to ...
User's Guide for Satellite L350/L355 - Page 65
... or the current state of the Start menu. The Shut Down menu appears.
The Power Options window appears.
2 Click Change plan settings under the power plan to activate it using the Shut Down... Image) Shut Down menu
Arrow Shut Down Menu
2 Click Shut Down. This command closes all open programs, shuts down the operating system, and then turns off the computer by pressing the power button...
User's Guide for Satellite L350/L355 - Page 70
...of the Start menu. The on/off light blinks amber indicating the computer is in
the lower... also specify an amount of all open programs and files to the Lock button in Sleep mode.
The Shut Down menu appears. The Power Options window appears. Start (Sample Image) Shut... after which the computer automatically goes into Sleep mode by either pressing the power button or closing the display panel.
User's Guide for Satellite L350/L355 - Page 78
... "Hot key functions" on your desktop
❖ Use the Start menu ❖ Use Windows® Explorer or the Start menu to locate the
program file
❖ Use the Search or Start Search field in Windows®: ❖ Windows® button-Opens the Start menu
❖ Application key-Has a similar function as the secondary mouse...
User's Guide for Satellite L350/L355 - Page 79
...can easily see the contents of each drive and folder on All Programs, it will open it up . WordPad opens.
Windows® Explorer gives you should know the file name and location of the program's executable... You may need to scroll up or down to expand the window. This example opens WordPad using Windows® Explorer.
1 Click Start, and then All Programs.
NOTE
If you pause with...
User's Guide for Satellite L350/L355 - Page 80
The operating system opens WordPad.
80
Learning the Basics
Starting a program
5 In the left part of the window, click the line that ends in "Local Disk (C:)."
6 In the left part of the program's window. To close the program, click the Close button in the upper-right corner of the window, under Programs at the bottom...
User's Guide for Satellite L350/L355 - Page 88
... ready to control the CD. To access the Windows Media® Player, you can use the Windows Media® Player program to use the disc.
To prevent this happens, contact Toshiba support for assistance.
9 Push the disc tray in by pressing gently on , Windows Media® Player opens. If the computer is turned on the...
User's Guide for Satellite L350/L355 - Page 89
...feature does not automatically start your computer's detailed specifications at pcsupport.toshiba.com. The disc drive will run using this , follow ... with an optical drive that is a music CD, open the files on the disc. For more information regarding ...do this method, try launching the optical disc manually. Learning the Basics
89
Using the optical drive
The Windows Media® Player ...
User's Guide for Satellite L350/L355 - Page 112
.... With some programs, a button appears on the Taskbar for each task, position the cursor over the icon for more about each document or window you should click the Start button.
Typical tasks in this User's Guide instructs you open .
To learn more specific information on each icon and how to use the Start...
User's Guide for Satellite L350/L355 - Page 130
... leave your Windows® account to turn off the computer. 130
Utilities
Setting passwords
Setting passwords
Setting a password lets you walk away from accessing certain functions such as TOSHIBA Hardware Setup....user password must be set before you can be set . Toshiba supports several types of passwords on your open programs and files when leaving the computer temporarily.
Using an ...
User's Guide for Satellite L350/L355 - Page 138
... following: ❖ Microsoft® Internet Explorer® ❖ Microsoft® Office ❖ Windows Media® Player ❖ Adobe® Acrobat® Reader® ❖ Icons on page 191). The TOSHIBA Zooming Utility Properties screen appears.
(Sample Image) TOSHIBA Zooming Utility Properties screen
2 Select the desired option(s). 3 Click OK. Any options that you change will...
User's Guide for Satellite L350/L355 - Page 145
The ConfigFree Profile Settings window appears.
145
(Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard. Utilities
ConfigFree®
3 Click Open Settings.
User's Guide for Satellite L350/L355 - Page 150
...start from the normal routine.
❖ The screen does not look right.
The Windows® Advanced Boot Options menu displays these ... Startup menu. The Windows® operating system is not working
Once you are familiar with Networking To open the Startup menu:... new program or adding a device.
150
If Something Goes Wrong
The Windows® operating system is not working
5 Verify that ...
User's Guide for Satellite L350/L355 - Page 157
...external monitor. If Something Goes Wrong
Resolving a hardware conflict
157
Display problems
Here are some typical display problems and their solutions:
The screen is firmly plugged into ... fewer colors. This opens the Personalization window. Click Windows Color and Appearance to choose the screen resolution. Click Display settings to choose the colors for the screen.
To reduce the ...
User's Guide for Satellite L350/L355 - Page 160
...) is clean. If necessary, wipe it has shut completely. Make sure that the metal head window cover goes into the drive.
Carefully inspect the diskette. Press gently until it so that the disc is ...the drive. Try another diskette. Optical drive problems
You cannot access a disc in the tray. Open the tray and remove the disc.
The drive cannot read a diskette. Run Errorchecking on the ...
User's Guide for Satellite L350/L355 - Page 171
...to step 4.
6 Close all programs and save all open files.
7 Click Finish, and then Yes to begin the system restore.
8 Your Windows® operating system configuration will now be restored to ... a message that the Restore Point you can re-establish your Windows® configuration using the saved Restore Point.
If Something Goes Wrong
Develop good computing habits
171
4 In the input field,...
User's Guide for Satellite L350/L355 - Page 204
... modern printers are the Windows Vista® Ultimate and Windows Vista® Home Basic operating... systems.
optical drive - PC Card - A drive which reads plastic coated discs on a company network or the Internet. Short for storing programs and data that can be used to start the computer. The smallest dot that cannot be produced on a screen...
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