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Toshiba 57H84 Support Question

Toshiba 57H84 Support Question

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Question posted by tidefan9 on October 22nd, 2011

Lightning Damage

I have a Toshiba 57H84 that has lightning damage. No sound or picture. Can anyone help? Thanks, Don

Current Answers

Answer #1: Posted by TVDan on October 22nd, 2011 12:57 PM
This answer was accepted by the poster of the original question.
TVDan

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Normally when lightning strikes it either hits the power line or the cable line. This power surge travels down the line and hits the TV. The amount of damage it causes varies greatly dependent upon how close your set was to the strike and the shape of the surge. the AC input surges and the cable input surges will damage completely different areas of the set. The cable will destroy the tuner and this repair is going to need a technician.

Sometimes when it hits the AC input it will short out a "voltage spike detector"(MOV) and this causes the AC input fuse to blow ending in a dead set. This is the best case scenario. A new fuse and replacement of the MOV.

Other times the surge gets though past the MOV and harms more components before it blows the AC fuse. I would remove the MOV (cut it out of the circuit), change the fuse and plug it back in. If the fuse blows again then there is further damage and the set needs a technician.

If you have a set that has a LED indicator that lights up (solid or blinking) then it's likely the surge didn't come in through the AC cord. The blinking LED indicator is a clue to a trained technician as to where the bad circuit is during his tests.


TV Dan

Related Toshiba 57H84 Manual Pages

Printable Spec Sheet - Page 1

.... >> SRS® WOW technology takes the performance of the television's existing speakers to a whole new level to offer the consumer superior sound quality with no additional speakers required. >> 4-Item Illuminated Universal Remote with ambient room light. 57" DIAGONAL HD MONITOR 57H84 KEY FEATURES • HD Monitor Projection Television with HDMI™ • PowerFocus™ HD CRTs...
Printable Spec Sheet - Page 2

... pictures are simulated and are registered trademarks of Toshiba America Consumer Products. TALEN, PixelPure, HD Window, CrystalScan HDSC, CableClear, TheaterFine, TheaterShield, DFine, PowerFocus, and AutoFocus are trademarks of Toshiba America Consumer Products. 57H84 S P E C I F I C AT I O N S VIDEO Screen Size 57" Diagonal CRTs PowerFocus HD Lens System TouchFocus® auto...
Owner's Manual - English - Page 1

... communicate with your TV. Refer to these numbers in the spaces below. Introduction Connecting your TV OWNER'S MANUAL Projection Television Using the Remote Control Setting up your TV Using the TV's Features Appendix 46H84 46H84C 51H84 51H84C 57H84 57H84C 65H84 Owner's Record The model number and serial number are on the back of your Toshiba dealer about this...
Owner's Manual - English - Page 2

... damage ...Toshiba Cares! Carefully read this TV with other electronic components). Share our safety message about television safety. This manual will help you have more than one TV...TV. Department of the International CES® As you enjoy your TV (such as practical. Tune Into Safety One size does NOT fit all! The lightning symbol in the picture tube. See item 33 on page 4. Thank...
Owner's Manual - English - Page 3

... to protect the TV from overheating and to help maintain reliable operation of the TV. 21) Never block...cords. 3 0303 Servicing is damaged, liquid has been spilled or objects have fallen into your safety. The TV may void: a) the ...lightning storms or when unused for replacement of the obsolete outlet. 10) Protect the power cord from tip-over the power cord, and never place the TV...
Owner's Manual - English - Page 4

... or aerosol cleaners. This type of damage is properly grounded to determine that the TV is being turned on a normal (4:3)...TOSHIBA TV, follow these sounds become permanently engrained in a picture tube implosion and possible personal injury. If these recommendations and precautions: 27) Always sit approximately 10-25 feet away from the TV if you sit too far to projection TVs...
Owner's Manual - English - Page 5

..., with sharp edges. WARNING: If you split the cabinet for Split Cabinet Feature (Models 57H84 and 65H84 only) Toshiba TV models 57H84 and 65H84 have the insert, you do not have access to follow this instruction may result in damage to the TV, including but not limited to a foreign object) creates the potential for example, exposing...
Owner's Manual - English - Page 6

...Introduction 7 Welcome to Toshiba 7 Exploring your new TV 7 Connecting your TV 8 Connecting a ...feature 35 Switching the main and POP pictures 36 Switching the speaker sound of main and POP programs 36 Double...sound 56 Selecting the background of the menu display 57 Displaying on-screen information 57 Understanding the auto power off feature 57 Understanding the last mode memory feature 57...
Owner's Manual - English - Page 7

...projection TVs on the market. After setting up your TV, it is to guide you will need to connect other equipment to your TV. Introduction Connecting your TV Using the Remote Control Introduction Welcome to models 46H84, 51H84, 57H84...name as possible. This manual applies to Toshiba Congratulations! You also can operate your Toshiba TV as quickly as those on the front ...
Owner's Manual - English - Page 9

... L R AUDIO Note: If you have a VCR with your TV, the remote control will not operate some features, such as programming your favorite channels, labeling channels, and locking channels. To watch basic and premium cable channels. The unauthorized recording, use, distribution, or revision of television programs, videotapes, DVDs, and other materials is vacant...
Owner's Manual - English - Page 10

... from ANT OUT to Video-1 (or Video-2) at the same time, or the picture performance will not operate some features, such as programming your TV Using the TV's Features Appendix Index 10 The unauthorized recording, use, distribution, or revision of television programs, videotapes, DVDs, and other countries, and may subject you have a VCR with...
Owner's Manual - English - Page 26

... : TO SELECT POS I T I ON ENTER : TO ADJUST CONVERGENCE EX I T : TO F I N I your TV Adjusting the color convergence This projection TV uses three separate TV tubes: red, green, and blue. Press yzx • to move the TV. Manually adjusting the color convergence You can see a clear picture only when the three images converge correctly. Automatically adjusting the color...
Owner's Manual - English - Page 36

... regular AUDIO OUT jacks is displayed in the picture tube. Introduction Connecting your TV Using the Remote Control Switching the main and POP pictures Press SWAP while you are using the POP feature to switch the sound (main or POP) from the speakers. Switching the speaker sound of damage is NOT COVERED BY YOUR WARRANTY because...
Owner's Manual - English - Page 37

..., as still PIP/POP windows or black/gray bars in wide-screen picture or PIP/POP formats) can use the programmed channel search function to quickly scan the channels you programmed into the TV's memory (page 24). 1. This type of damage is NOT COVERED BY YOUR WARRANTY because it is the ratio of...
Owner's Manual - English - Page 38

... to select one of misuse. Fixed (non-moving picture). Setting up your TV is in purple and the monaural sound of the selected channel is the result of the twelve pictures (becomes a moving ) images (such as a normal picture. 2 3 4 5 6 7 8 9 10 11 12 13 FAVOTRIOTPE E PIC SIZE ENTEERNT TV/VIDEO RECALL POWER INFO 123 456 78 +10 100...
Owner's Manual - English - Page 53

... • EXIT AR The multi-channel TV sound (MTS) feature allows you press the ...picture (see the current program on page 50 for more information. Press MENU, and then press x or • until the AUDIO menu appears. 2. For example, a station might broadcast music as a second audio program. Introduction Connecting your TV Using the Remote Control Adjusting the sound Muting the sound...
Owner's Manual - English - Page 54

... 3. AUDIO MTS AUDIO SETTINGS WOW SRS 3D FOCUS TruBass : SELECT ENTER : SET ON OFF Note: If the broadcast is incorporated under license from stereo sound sources. Your TV's audio will not work. Select STEREO mode (See "Selecting stereo/SAP broadcasts" on the item selected. Press y or z to highlight the desired WOW feature...
Owner's Manual - English - Page 59

...; Make sure the MTS feature is set correctly. Replace the batteries. No sound, picture OK • The sound may be poor. Unable to the mode that corresponds with the ADD/ERASE feature. Introduction Connecting your TV Using the Remote Control Setting up your TV Troubleshooting Before calling a service technician, please check the following table for...
Owner's Manual - English - Page 60

... NOT COVERED BY THESE WARRANTIES. Depending on Picture Tube* TACP warrants the picture tube in materials or workmanship for a period... or to damage to the television or parts caused by fires, misuse, accident, Acts of God (such as lightning or fluctuations ... your TV Toshiba America Consumer Products, L.L.C. ("TACP") makes the following all parts are effective only if the television is hereby...
Owner's Manual - English - Page 61

...Television Models Connecting your TV Using the Remote Control Setting up your TV Toshiba... product and connected equipment; LABOR CHARGES FOR PICTURE TUBE REPLACEMENT ARE NOT COVERED UNDER THIS WARRANTY... OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES; TCL Authorized Service Depot personnel will... the television or parts caused by fires, misuse, accident, Acts of God (such as lightning or ...

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