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Toshiba 42SL417U Support Question

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Question posted by ablb on October 8th, 2012

Turns Off And On By Itself Then I Finally Got A Blue Screen & Cannot Access Menu

When power is turned on I get a blue screen and cannot access the menu using the remote or on the tv controls. The problem started with it shutting off/on by itself.Could this be a main controller/board gone bad?

Current Answers

Answer #1: Posted by ablb on October 18th, 2012 12:59 AM
This answer was accepted by the poster of the original question.
ablb

Member since:
October 8th, 2012

Points: 50
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The main controller/board is bad. I waited a month for the repair company to get the part  before demanding a full refund (which I got) from the warranty company. The part must have been coming from Japan. I'm not sure they ever received it. I found one on eBay for $79.00 and repaired it myself. I also saw the power supply board for around $90.00.

Related Toshiba 42SL417U Manual Pages

User Manual - Page 5

... front of the unit face down on a flat, cushioned surface such as in front of the TV. 5) Always use the screws attached to clean the LCD screen, follow this product can be used when attaching the pedestal stand to avoid damage to the LCD panel. 2) Place the TV on or off using a Wall Bracket: If you need to...
User Manual - Page 9

... 20 Connecting to a home network 21 Chapter 3: Using the remote control 22 Controlling other devices 22 Installing batteries 22 Learning about the Remote Control 23 Chapter 4: Initial Setup and Menu 24 Initial Setup 24 Navigating the menu system 25 Main menu layout 26 Quick menu 27 Chapter 5: Setting up your TV 28 Changing Initial settings 28 Menu language 28 Local Time Setting 28...
User Manual - Page 10

... . . . 79 Device code setup 79 Searching for a device code 80 Locking the volume keys 80 Clearing the remote's programming 80 Resetting to the factory default 80 Operating the TV with combination buttons 81 Remote control codes 82 Limited United States Warranty for LCD Televisions 88 Limited Canadian Warranty for Toshiba Brand Flat Panel Televisions 89 Index 92 10
User Manual - Page 11

... range signal automatically. •HDMI® CEC Control allows control of navigating the TV's menu system (p. 24). 8 Program channels into the TV's channel memory (- p. 20). •Built-in any power cords until AFTER you turn on your TV. 3 BEFORE connecting cables or devices to the TV, learn the functions of the TV to be sent to an AV amplifier via...
User Manual - Page 23

... Game when the input mode is used for a function that is set, you press a key for BD/DVD, CABLE/SAT, and VCR mode. p. 60). Turns the TV on the TV (- Closes onscreen menus. Sets the remote control mode to the previous/next page. Displays the NET TVmenu (- Accesses the main TV menu system (- Displays TV status information as well as program...
User Manual - Page 24

...want to scan channels, you do not finish Initial Setup, the Initial Setup screen will appear. Select Home for normal home use . (ENERGY STAR® qualified) Home 5 ANT/CABLE To...use the TV for displaying in a store showroom, please select [Store]. [Home] mode is recommended for ANT/CABLE. Press . Chapter 4: Initial Setup and Menu Initial Setup When you first turn on or reset the TV...
User Manual - Page 25

... Setup and Menu 6 Start Scan Auto Tuning Start Scan Press . Press . Press OK or . OK Navigating the menu system •To open the main menu, press control or TV control panel. This can be confirmed from the following operation at any problem. OK Note: If you selected Cable previously, select Antenna. 4 Scan again. 7 Support Information The Support Information screen appears.
User Manual - Page 39

... On. "Locking video input" on the TV control panel are enabled. Note: • A message appears when 10 minutes, 3 minutes, and 1 minute remaining. • If the TV loses power with time remaining, the TV will be grayed out. 4 Press B or b to select an item. Locking the control panel You can use the remote control to turn it : Set the Input Lock to select...
User Manual - Page 41

... again to Amplifier, the remote control can adjust the sound volume or turn off the sound using the remote control. If the TV is selected for the Amplifier input source. Amplifier Control If Amplifier Control is set the MODE SELECT switch on the remote control to Off. When this feature, the TV may not work properly with your TV. This item will send...
User Manual - Page 42

...TV turns on. OK Note: If you do not operate the TV...screen. within ±5 from center. Press . minimum= 00:10, maximum= 12:00 • Press C or c. • Use...TV to turn on the input signal format. OK 2 Press B or b to select Rear Shared Audio. 3 Press C or c to select Off. 42 Note: The screen is powered on the TV You can output sound from your TV, using... it to turn on by...
User Manual - Page 44

...your PIN code (if a PIN code has been set or received) To close the screen: Press Q again. The TV will remove the entire banner. for over-the-air broadcasts) •Channel number (...select No. OK Power failure If power is lost while you are watching the TV, the Last Mode Memory feature automatically turns on the TV when power is the current input, either "CABLE" (for cable TV) or "ANT"...
User Manual - Page 48

...picture quality under a picture mode are stored in memory.) Note: Some settings cannot be turned on when the ANT/CABLE input is available for HDMI and PC inputs only (not displayed...timing between the screen display and input from the modes described below. A confirmation screen appears. 3 Press C or c to select a mode. Press . Chapter 7: Picture and sound controls Adjusting the picture...
User Manual - Page 55

...If you use Internet services, see the following note before use the Wireless LAN device prior to configure the network settings on a DLNA CERTIFIED™ product with internet access, and ...consumers. When using a Wireless network connection: Wireless LAN and your home network •This TV is perceived or identified as a DLNA CERTIFIED™ Player, you will have to turning on p. 56...
User Manual - Page 60

... time you access the NET TV menu for the first time, a welcome screen appears (- After completing the Guided Setup: •When you press or select NET TV from the Menu, the NET TV menu is displayed. •When you select Exit Setup now, this step will not be able to use the TV set while the upgrade is wrong, turn it...
User Manual - Page 61

... normally when you access websites other than YouTube Leanback through this TV. OK YouTube™ YouTube is displayed. Press . Select the desired content using the remote control. To deactivate your device: 1 Y > PREFERENCES > Netflix Setup > . OK 3 Press B, b, C or c to select the file you to view YouTube video content. 1 Press . (From the Menu: > Network > NET TV > OK .) 2 Press...
User Manual - Page 62

... definition movies on the remote control. 62 OK To close CinemaNow: Press . The sidebar's bottom toolbar includes four color-coded buttons that offers high definition movies on the Web. 1 Press . (From the Menu: > Network > NET TV > OK .) 2 Press C or c to select Pandora. Press . Connected TV platform. Yahoo!® TV Widgets Yahoo!® TV Widgets provide an integrated...
User Manual - Page 63

... Gallery allows you to personalize your experience using your TV. 63 News Widget provides the latest headline news for profiles that have been protected through the Limit Profile indicator under the Profile Widget S Profile Settings menu. •Refer to the Profile Widget S Administrative Controls menu to set the Screen Saver timeout, create the Owner PIN, and...
User Manual - Page 69

... (USB, DMS). 1 > Settings > PREFERENCES > Wallpaper Setup > . A confirmation screen appears. Chapter 8: Advanced features Using the Wallpaper feature This feature allows you want to rotate the image 90°clockwise. • Delete - Press . Note: This screen will not appear when there is left open, the TV will automatically turn off after the set length of time (maximum...
User Manual - Page 70

... turn on • Ensure the power cord is connected to an input on the TV, no sound, try setting the MTS feature to an external A/V device (e.g. Chapter 9: Troubleshooting General troubleshooting Before calling a service technician, please check this chapter for a possible cause of the problem and some solutions you press INPUT on the remote control or the TV control panel...
User Manual - Page 89

...new and unopened from TCL or from the date you in the Television failing for Toshiba Brand Flat Panel Televisions Toshiba of a product safety notice. AS HEREBY LIMITED, THE ...OR ERASURE OF RECORDED DATA CAUSED BY USE, MISUSE OR INABILITY TO USE THIS LCD TELEVISION). Register your warranty rights. TELEVISIONS PURCHASED IN CANADA, AND USED ANYWHERE OUTSIDE OF CANADA INCLUDING, WITHOUT ...

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