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TomTom GO 730 Support Question

TomTom GO 730 Support Question

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Question posted by donhewitt on December 4th, 2013

Need To Talk To Someone About An Overcharge. Need A Phone Number. [australia]

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Current Answers

Answer #1: Posted by madushika on January 16th, 2023 11:49 PM
madushika

Member since:
January 13th, 2023

Points: 29,290
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If you need to speak to someone about an overcharge on your account, there are a few things you can try in Australia:
  1. Contact your service provider: Most service providers have customer service lines that you can call to speak to a representative about your overcharge. You can usually find the phone number for customer service on your provider's website or on your monthly bill.
  2. Visit the provider's website: Many service providers have online chat or email support options that you can use to contact them about your overcharge. You may also be able to find a contact form on the provider's website that you can fill out to request a call back.
  3. Check if the service provider has a social media account: Many providers have a presence on social media platforms such as Twitter and Facebook, where you can post a message and they will respond to you.
  4. Contact the Telecommunications Industry Ombudsman (TIO): If you're unable to resolve the issue with your service provider, you can contact the TIO. The TIO is an independent body that can help resolve disputes between consumers and their service providers. You can reach the TIO by calling 1800 062 058 or by visiting their website.
  5. Contact the Australian Communications and Media Authority (ACMA): The ACMA is the regulatory body for the telecommunications industry in Australia. They can help you if you have a complaint about your service provider and you have been unable to resolve it through the TIO. You can reach the ACMA by calling 1300 850 115 or by visiting their website.

It's important to note that the above mentioned steps are general, the phone numbers and the way of reaching out to the service provider may change depending on the company you are trying to reach out to.

It's always good to be prepared with information such as the date of the overcharge, the amount and the account number, before reaching out to the customer service representative. This will help speed up the process and make it easier for the representative to assist you.

Related TomTom GO 730 Manual Pages

User Manual - Page 4

... your GO for three minutes. When you switch on the device again. Note: Your TomTom GO uses a small amount of time, the next time you need to your TomTom GO on page 94. For information on connecting to answer a few questions by tapping the screen. Switching on and off To switch...
User Manual - Page 9

...When your destination appears in the list, tap the name of the towns that match what you need to arrive at any time by speaking to set the destination. 7. tap this button to go...your destination as the point where two streets meet. • Spoken address - Now enter the house number of the streets that match what you want to say the address by tapping the country flag. 5. ...
User Manual - Page 23

... the list, then say , "Two" or tap on the name, Rembrandtplein. For example, looking at the screen and select the correct location. Numbers should be pronounced normally. Note: You need to the previous screen. Your GO tells you the name at the top of the list. If the street name you hear...
User Manual - Page 24

...the screen. • Spoken address (dialog) - Your GO asks if you need to say "Crossing". To see the options available, Tap Navigate to... Note: Postcode address entry is shown correctly say, "Done" or ... enter an address using speech. When the route has been calculated, tap Done. When the number is not possible using speech. Tip: If you say, "Back" when there are various ways ...
User Manual - Page 28

..., your current location and the service center phone number are shown, and your current location and the phone number of the service center on foot, tap Walk there. Select a center from your TomTom GO does not prepare for making a phone call the nearest hospital and tell them by phone and navigate from the list; Your GO starts...
User Manual - Page 36

... this button to create a Favorite at the cursor position. The phone numbers of many POIs are stored in your GO has the phone number for a parking garage nearby. For more information about POIs, see...the cursor position. For more information about Favorites, see Points of the following buttons: Navigate there Find POI nearby Call... Your GO will calculate the route. This button is only...
User Manual - Page 37

...a POI to display on map 2. Calling a POI Your TomTom GO knows the phone numbers for a POI by selecting the area where the POI is located. 37 You can...; Restaurants • Hotels • Museums • Parking garages • Gas stations Showing POIs on the map. Navigating to book a table. Here are useful places on the map 1. For information about using your choice of Interest. ...
User Manual - Page 39

...POI again. With each POI, save more than just the location. • Phone number - Every POI is only available when all menu buttons, tap Show ALL menu ... your GO to POIs. Select the POI category in which you get close to reserve a table. You can save a phone number with it in the Preferences menu. For example, you can , for example, 'Friends' or 'Favourite restaurants'. Tap Change...
User Manual - Page 45

... can use your TomTom GO. You only need to do this once, after which your TomTom GO will have to make hands-free calls. 45 Tips • Make sure that you switch on Bluetooth® on your phone. • Make sure that you can make calls with Bluetooth®, you can copy your phonebook...
User Manual - Page 46

... to the POI. • Tap Phonebook entry to select a contact from a list of people or numbers who called recently using your GO. • Tap Recent caller to select from your phonebook. If your GO knows the phone number of a POI, this button is currently selected. For information about POIs, see Points of Interest...
User Manual - Page 47

Read/Write message Tap this button to load the contacts and phone numbers from your mobile phone onto your phone from phone Manage phones Tap this button to read or write a message. and follow the instructions on the screen. 3. Tap Find other phone... To switch between phones, tap Connect to configre how your TomTom GO communicates with your mobile...
User Manual - Page 48

...for the more advanced features can press Show ALL menu options in the Preferences menu, to reduce the number of the screen and show all buttons. When you can be hidden. When should I use the ...is not brightly lit. Then select Switch to reduce the brightness of buttons that are hidden, you need to use this button to night view when dark. 48 Show ALL menu options Use night colors ...
User Manual - Page 52

... your own POI categories and add POIs to delete a map. Note: Don't delete a map unless you have already made a backup of Interest on your friends' phone numbers with their address so you are near POIs. you could create a category of POIs called "Friends", and add all menu options are using TomTom HOME...
User Manual - Page 56

...Quick menu preferences This button may only be available if all menu options are shown. The buttons you do not need to select this button to choose up to six buttons to show all menu options, tap Show ALL menu ... button may only be available if all menu options are available: • Show house numbers before street names • Show street names - The following options are shown.
User Manual - Page 64

... menu options You might want to do this button in the Preferences menu to reduce the number of buttons that are shown. Hide tips Tap this button to restore the factory settings to use certain... features very often. When you need to your GO from showing tips. To show all menu options, tap Show ALL menu options....
User Manual - Page 65

...www.tomtom.com/services 65 You can download many TomTom services to your computer without needing to your GO. Use TomTom HOME or visit www.tomtom.com/services to find out... data connection. • Not all services are being added regularly. Your mobile phone company may charge you need a mobile phone with Bluetooth and a wireless data connection (GPRS, EDGE, UMTS or CDMA). Don't forget...
User Manual - Page 72

...do the following: 1. You will need to establish a wireless data connection (GPRS, EDGE, UMTS, CDMA) between your TomTom device and a Bluetooth enabled mobile phone and you will be prompted to ...set up -to enter your current position. Note: TomTom Traffic is a problem in the windshield which might prevent a navigation device ...
User Manual - Page 74

... with your TomTom device. The Traffic sidebar is a TomTom Service for receiving up TomTom Traffic To use TomTom Traffic, you need to -date traffic information. You must establish a Bluetooth connection between your mobile phone and your mobile network operator. 3. Enter your device retrieves the latest traffic information from the best local sources. The...
User Manual - Page 100

...Document Great care was taken in preparing this material. nor for incidental or consequential damages resulting from TomTom International B.V. Part numbers TomTom GO: 4CH5.000.00, 4CH5.000.01, 4CH7.000.00, 4CH9.000.00 100 AT, CH, CZ... blasting operations. Constant product development may be liable for Australia The user needs to switch off the device when exposed to -date.
User Manual - Page 101

... Atlas N.V. Loquendo is a registered trademark. TomTom™ and the "two hands" logo are trademarks of Audible, Inc. you need to agree to the terms and conditions as posted in the U.S. www.loquendo.com Apple® and iPod® are among the... reserved. 28. Copyright notices Copyright notices © 2008 TomTom International BV, The Netherlands. Licence number 100026920.

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