Question posted by sandy580 on September 1st, 2014

Prepaid Phone Says Home Service Disabled How Do I Unlock?

Samsung prepaid straightalk still has minutes but says prepaid service disables/home service disaabled. grandaughter entered something in prepaid screen in code entry mode, How do I reset?

Current Answers

Answer #1: Posted by waelsaidani1 on September 1st, 2014 4:23 AM
This answer was accepted by the poster of the original question.
waelsaidani1

Member since:
May 12th, 2013

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You need to call Straight Talk and ask them why your new phone is not working. They may tell you it will take up to 24 hours for your phone to work correctly.

Your phone is not activated completely until you can make and receive phone calls on your phone. If you can not make and receive phone calls on your phone your phone is not active yet.

Answer #2: Posted by SaraST on September 1st, 2014 5:21 AM
SaraST

Member since:
May 16th, 2012

Points: 631,500
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Hi! I am sorry for this matter. To resolve the issue, please send us an email with your account information to [email protected] or you can chat with us live at http://bit.ly/16DrgbW.

Sara

Straight Talk Wireless

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