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Sony KDL-55EX620 Support Question

Sony KDL-55EX620 Support Question

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Question posted by wwwlongwood33 on December 21st, 2014

Red Light Blinks 3 Times Over And Over,i Do't Now Wat Board To Change

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Current Answers

Answer #1: Posted by waelsaidani1 on January 31st, 2015 4:30 AM
This answer was accepted by the poster of the original question.
waelsaidani1

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Follow the steps below to troubleshoot the TV. Do a Power Reset.

1. While the TV is off, unplug the power cord of the TV from the electrical outlet.

2. Let the TV remain without power for 60 seconds. 3. Plug the power cord back into the electrical outlet. (If the television is plugged into a power strip or surge protector, remove it from the power strip or surge protector and plug it directly into the wall outlet. If the issue is resolved, the problem is with the power strip or surge protector and not the television.) 4. Turn on the TV. 5. When the TV powers on and a picture is displayed, reset the TV to factory default settings.
  • If the Reset message does not appear and the TV turns off and on, begin again from step 5.
  • If the standby light begins blinking eight times, return to step 1.
6. After the Reset message appears, allow the TV to reset. Do not press any buttons on the remote control or on the TV and do not make any other adjustments for 1 minute. 7. Unplug the power cord from the electrical outlet. 8. Allow the TV to remain without power for 10 seconds. 9. Plug the power cord back into the electrical outlet. 10. Turn on the TV.
  • The initial setup screen displays if the above procedures were performed correctly.
11. Follow the on-screen instructions to complete the initial set up. 12. Perform a system software (firmware) update.

Related Sony KDL-55EX620 Manual Pages

Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 1

...-46EX725/46EX723/46EX720/40EX729/40EX727/40EX725/40EX723/40EX720/ KDL-32EX729/32EX727/32EX725/32EX723/32EX720 KDL-55EX621/55EX620/46EX621/46EX620/40EX621/40EX620 KDL-46EX527/46EX525/46EX523/46EX521/46EX520/40EX527/40EX525/40EX523/ KDL-40EX521/40EX520/32EX527/32EX525/32EX523/32EX521/32EX520/32EX427/ KDL-32EX425/32EX423/32EX421 KDL-46CX525/40CX527/40CX525/40CX520/32CX527/32CX525/32CX520 For product...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 2

Dimension Table Screen center point  Model Name XBR-55HX92* XBR-46HX92* KDL-55HX82* KDL-46HX82* KDL-60NX72* KDL-55NX72* KDL-46NX72* KDL-40NX72* KDL-60EX72* KDL-55EX72* KDL-46EX72* KDL-40EX72* Display dimensions   50 3/8 (1,278) 30 3/8 (771) 42 5/8 (1,081) 26 (660) 50 1/2 (1,...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 3

... will be capable of supporting a weight of at least four times that of the TV. Refer to each model.  Model Name KDL-32EX72* KDL-55EX62* KDL-46EX62* KDL-40EX62* KDL-46EX52* KDL-40EX52* KDL-32EX52* KDL-32EX42* KDL-46CX52* KDL-40CX52* KDL-32CX52* Display dimensions   29 3/4 (755) 19...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 4

...the TV. 5 Detach the Table-Top Stand from the TV, hold the Table-Top Stand securely with the LCD panel face down on the work surface. • When lifting or moving the TV, keep a soft cloth underneath ...and can damage the TV. • When detaching the Table-Top Stand from the TV. Only For KDL-40/32EX521 (Mexico models) Soft cloth Table-Top Stand not attached to the surface of the TV, the...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 5

...-55NX72*/46NX72*/40NX72* e, j KDL-60EX72* d, g KDL-55EX72*/46EX72*/40EX72* e, j KDL-32EX72* e, g KDL-55EX62*/46EX62*/40EX62* e, j KDL-46EX52*/40EX52* e, j KDL-32EX52*/32EX42* e, g KDL-46CX52*/40CX52* d, g KDL-32CX52* e, g * In the actual...
Feuillet de consignes d’utilisation et de sécurité - Page 2

... apparatus has been damaged in accordance with one wider than the other apparatus (including amplifiers) that produce heat. 9) Do not defeat the safety purpose of time. 14) Refer all instructions. 5) Do not use attachments/ accessories specified by the manufacturer. 12) Use only with the cart, stand, tripod, bracket, or table specified...
Feuillet de consignes d’utilisation et de sécurité - Page 5

... TV with a protective earthing connection. ☐ Do not convert or damage the AC power cord. ☐ Consult your electrician to have the outlet changed to use of time, the AC power cord should be connected to rest on the TV. Wall-mount use ☐ Wall‑mount installation requires the use qualified...
Feuillet de consignes d’utilisation et de sécurité - Page 6

...☐ If the surface of the TV. BATTERIES ☐ To preserve our environment, dispose of light (red, blue, or green) may be observed when the LCD TV is not a malfunction. ☐...continuously. Changing the Picture mode, Backlight setting, enabling the Light Sensor (if applicable), or turning on the Power Management will improve this condition. ☐ To avoid damaging the LCD panel, do...
Setup Guide (Operating Instructions) - Page 1

....com/tvsupport Canada: www.sony.ca/support United States 1.800.222.SONY Canada 1.877.899.SONY Please Do Not Return the Product to the Store KDL-60EX723 / 60EX720 / 55HX729 / 55EX723 / 55EX720 / 55EX621 / 55EX620 / 46HX729 KDL-46EX729 / 46EX723 / 46EX720 / 46EX621 / 46EX620 / 40EX729 / 40EX723 / 40EX720...
Setup Guide (Operating Instructions) - Page 2

...frequency of the TV. If you call upon your Sony dealer regarding this television and (ii) our website (www.sony.com/tvsupport) for a nonexhaustive ...are provided by Gracenote" logo are trademarks, service marks, or certification marks of Dolby Laboratories. Refer to this television. • Operate the TV only on 110-240 V AC (U.S.A./Canada 120 V AC) Licensing Information Macintosh is...
Setup Guide (Operating Instructions) - Page 3

...differ depending on your TV model. • Retain this TV (i.e. Depending upon such changed settings, the power consumption may differ depending on the model/region/area. • The...energy efficient products and practices. Rovi On Screen Guide, Picture/Sound, Light Sensor, Power Savings) can increase or change the power consumption. It meets strict energy efficiency guidelines set by ...
Setup Guide (Operating Instructions) - Page 8

... to the model name printed on the remote control. *2 Assembling the Table-Top Stand is required. Inserting batteries into the remote control B KDL-60/55/46/40/32EX72x and KDL-55/46HX72x 1 Remove the protection sheet. 2 Push and slide the cover upward. Refer to the supplied Table-Top Stand leaflet to assemble...
Setup Guide (Operating Instructions) - Page 9

...Be sure to direct sunlight or other strong light, as malfunction may occur. IR Sensor Presence Sensor 3D Sync Transmitter (KDL-60/55/46/40/ 32EX72x, KDL-55/ 46HX72x only) 9 Look for safety ...interfere with some models) and the supplied screws to complete the task. Sudden room temperature changes may cause the TV to attach the Table-Top Stand. This may cause moisture condensation....
Setup Guide (Operating Instructions) - Page 17

...using a Wall-Mount Bracket (not supplied) out of the TV blinks orange for about 40 seconds. see "Detaching the Table-Top Stand ...Selecting Skip will be mounted on the TV for the first time, the Language menu appears on the screen. ~ •... the TV to settings optimized for home viewing (this process. There will light green. Follow the instructions on the TV. Using a Wall-Mount Bracket ...
Setup Guide (Operating Instructions) - Page 25

... in the Home menu. ~ • Last page memory is available. Pages can be displayed only when the function is automatically reset when you saw last time appears. For viewing from the top page of the i-Manual, return to the top page according to the instructions on screen, or press HOME and...
Setup Guide (Operating Instructions) - Page 27

... Protected Setup (WPS)". Air Station OneTouch Secure System (AOSS). Most of Wireless LAN Router". YES m Type 1* NO k Type 2 Wired LAN , Type 4 * Type 1 is renewed every time you do not know them, consult the instruction manual of the WPS button on the router (e.g. For security purpose, WPS (PIN) provides a PIN code for...
Setup Guide (Operating Instructions) - Page 30

...cable connection. • Connect the TV to "Troubleshooting" in red, press "/1 on the remote control. Also refer to the AC power, and press 1 ...power) on the TV. • If the 1 (standby) indicator lights up in the i-Manual. Tiny black dots and/or bright dots ...no viewer is detected in front of the TV for a preset time, the picture automatically turns off is composed of this TV. (...
Setup Guide (Operating Instructions) - Page 31

This is always accepted.) How to Care for an extended period of time, the TV and its surrounding become warm to ensure the TV is very important. Unplug the TV and other connected equipment from the wall outlet ...
Setup Guide (Operating Instructions) - Page 33

...3/4 × 19 × 1 11/16 200 × 200 M6 (length: refer to change without notice. (Continued) 33 Supplied accessories Optional accessories Operating temperature 60EX72x 55HX72x 55EX72x 55EX62x See "Checking...-Mount Bracket: SU-WL500 3D Glasses: TDG-BR250/TDG-BR200/TDG-BR100/TDG-BR50 (KDL-46/40/32EX72x, KDL-46HX72x) USB Wireless LAN Adapter 32 °F - 104 °F (0 °C ...
Setup Guide (Operating Instructions) - Page 34

... television reception, which the receiver is subject to http://esupport.sony.com for your TV model and download "Additional Information for a Class B digital device, pursuant to a cable service provider. KDL-60EX723/KDL-60EX720/ KDL-55HX729/KDL-55EX723/ KDL-55EX720/KDL-55EX621/ KDL-55EX620/KDL-46HX729/ KDL-46EX729/KDL-46EX723/ KDL-46EX720/KDL-46EX621/ KDL-46EX620/KDL-40EX729/ KDL-40EX723/KDL...

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