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Sony KDL-52W4100 Support Question

Sony KDL-52W4100 Support Question

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Question posted by just4lt on April 28th, 2011

No Power

my tv does not turn on. If i unplug it, it starts to power up but will shutdown after a second. the standby led is blinking 13 times. what could be the problem?

Current Answers

Answer #1: Posted by DreadPirateRoberts on April 30th, 2011 11:35 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

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Many of the later model Sony TV’s have a built in self-diagnosis function. If the timer/standby indicator is blinking, this could be an indication of a problem with the unit. The diagnostic blinking will occur automatically with no action required by you to engage it.

The timing of the blinking you see would be as follows: two to nine blinks, (depending on the fault), about a third of a second apart, then a pause for 3 seconds, then the two to nine blinks about a third of a second apart again.

Here is a list of the problems that might have occurred indicated by the number of blinks. The words in parentheses are those, which you will see for each of these faults on a diagnosis screen described later in this article.

  • Unit is dead, No blinks - Problem in the standby power section. Might check fuse, R607, Q601, IC601, R612 and VDR601 (should show open).
  • Continuous blink once a second, no pausing - No reply from the jungle IC301 (data bus is busy, shorted to ground, or held high), IK video path is defective.
  • One blink - not used for the self-diagnosis
  • Two blinks - B+ over current protection (OCP), unit goes to the standby mode then displays the 2 blink fault. Could be a short in the power supply of any of the circuits.
  • Three blinks - B+ over voltage protection (OVP), unit goes to the standby mode then displays the 3 blink fault. This is also a problem in the power supply circuit, check T603 and R672.
  • Four blinks - No vertical Deflection (V STOP), Screen goes to a single horizontal line then the video signal muted. Check IC1509, Q1505
  • Five blinks - AKB circuit (automatic kine bias), the timer/standby indicator blinks for about 30 seconds then goes to the self-diagnosis function. Something is wrong with the video. Check video out, Q705, 732, 761 and other components on the C board, also check Q218, 219, 220 on the A board. In addition, unit could be in IK blanking, try turning up screen slightly.
  • Six blinks - No Horizontal (H STOP), no raster, goes to the blinking self-diagnosis function immediately. Check C515 & 516 and the jungle IC, IC206.
  • Seven blinks - High voltage shutdown. The high voltage has exceeded 33k and the unit goes immediately into safety shutdown. Check power supply regulation and horizontal circuits.
  • Eight blinks - Problem with the audio (AUDIO), unit goes to standby and blinks the self-diagnosis code. Check IC406 audio amp, PS401, and 402. On some projection models of Sony TV sets, this code means that T8005 (flyback transformer), or the associative components in the high voltage circuits are defective on the D board.

  • Nine blinks - Replace D 6116 and D 6301 on the "G" board, do not resolder as this will fix the problem temporary. Or Panel Module Error or Thermal Error. If it is intermittent 9 blinks, meaning sometimes the TV comes on and other times you get flashing, then change the switching regulator on the "G" board or check connections. Make sure the regulator is -12 or -13 (negitive).
  • Ten blinks - Check Q8014 and Q8013 for shorts, leakage, or bad solder connections on the " D" board. If the transistors are bad, check R8051 and IC8005, also on the "D" board.

Intermittent problems? This is a great feature. You can also bring up these fault codes on-screen to see a list of the problem numbers with the abbreviation of the problem and the number of times this problem has occurred. This is slightly different than entering the service mode. To see the diagnostic screen, press the following buttons: Display, Channel, 5, volume Minus, ( not plus ) then Power. This brings up a screen with a list of the problems and number of times they have occurred. Each of the problems named, are abbreviated as, "OCP", "OVP", "V STOP", ETC. We have repeated them in parentheses in the text for the "Blinks" described above so you can correlate between the diagnostic screen and the blink codes.

Now that you know about these self-diagnostics, how do you use them? Say that you have a set with a black screen. You see that the LED is blinking four times. This would tell you that you have no vertical sweep, which is why the video is muted. If it was blinking 6 times, you would know that you have a horizontal fault. It's not a sure cure..

IMPORTANT: After you repair the unit, you MUST clear the values on this diagnostic screen. These codes do not reset themselves after the fault is corrected, so if you don't clear them, you'll be seeing "old" fault codes the next time you enter this screen. Clearing is done by going into the service mode (display, channel, 5, volume plus, then power ). Press 8 and Enter, which returns everything to the factory preset condition.

Related Sony KDL-52W4100 Manual Pages

Operating Instructions - Page 1

3-297-694-16(1) LCD Digital Color TV Operating Instructions KDL-32XBR6 KDL-40V4100 KDL-40W4100 KDL-37XBR6 KDL-42V4100 KDL-46W4100 KDL-40V4150 KDL-46V4100 KDL-52W4100 KDL-52V4100 KDL-46W4150 © 2008 Sony Corporation
Operating Instructions - Page 2

...TV Guide International, Inc. In Canada, TV Guide is a registered mark of the FCC Rules. and/or its related affiliates be determined by turning... cable television programming ...TV only on a circuit different from Dolby Laboratories. Sony TV Model No. KDL-32XBR6 KDL-37XBR6 KDL-40V4150 KDL-40V4100 KDL-40W4100 KDL-42V4100 KDL-46V4100 KDL-46W4100 KDL-46W4150 KDL-52V4100 KDL-52W4100...
Operating Instructions - Page 4

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Operating Instructions - Page 5

Depending upon such changed settings, the power consumption may increase which possibly could exceed the limits required for the 32 class, 37, 40, 42, 46 and 52 inch BRAVIA KDL-XBR6, V and W series models with screen size measured diagonally. Your BRAVIA TV is for ENERGY STAR qualification. ~ • This manual is ENERGY STAR qualified. Environmental...
Operating Instructions - Page 6

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Operating Instructions - Page 7

...steps below to remove the Table-Top Stand: 1 Unplug the AC power cord and disconnect all the cables from the attaching ... to the TV set • Do not remove the Table-Top Stand of the KDL-52V4100 and KDL-52W4100 for any...Started 4 Use the supplied screws to attach the TV unit to lift the TV by a Sony dealer or licensed contractor. • Sufficient expertise is required in installing this TV...
Operating Instructions - Page 10

.../480p/480i) 4 AUDIO OUT R AUDIO L L AUDIO R (VAR/FIX) 23 4 5 DMex/ SERVICE 6 7 KDL-32XBR6/KDL-37XBR6/ KDL-42V4100 9 KDL-40V4150/KDL-40V4100/ KDL-46V4100/KDL-52V4100/ KDL-40W4100/KDL-46W4100/ KDL-52W4100/KDL-46W4150 9 AC IN CABLE / ANTENNA 8 Side Panel IN 4 2 VIDEO IN 2 VIDEO L (MONO) AUDIO R 1 ~ • This TV displays all video input signals in a resolution of 1,920 dots ×...
Operating Instructions - Page 16

... you receive channels from the signal source directly connected to use the TV Guide On Screen. see page 35). 4 Set the date and time. Begin your TV is turned off. • Allow 24 hours (some areas may be accessed by the TV, you turn on how to avoid accidental input change while using the CABLE/ ANTENNA...
Operating Instructions - Page 17

Getting Started s To Run Initial Setup Again or Auto Program at a Later Time Select the Initial Setup feature from the beginning when the TV is turned back on. • Auto Program may be canceled while...as described on page 37. (Useful for antenna installations.) ~ • If you accidentally turn off the TV during the Initial Setup process, the Initial Setup will restart from the XMB™ or ...
Operating Instructions - Page 23

... STANDBY POWER 23 4 56 Item Description 1 Speaker Outputs the audio signal. 2 Light Sensor Senses room light level and adjusts the screen brightness accordingly (see page 42. ~ • Logo Illumination is set , this may be affected. 6 POWER LED Lights up in red when your TV is turned off the logo illumination, for details see page 42 for KDL...
Operating Instructions - Page 25

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Operating Instructions - Page 27

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Operating Instructions - Page 41

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Operating Instructions - Page 42

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Operating Instructions - Page 43

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Operating Instructions - Page 44

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Operating Instructions - Page 45

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Operating Instructions - Page 47

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Quick Setup Guide - Page 1

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