Sony KDL-46BX421 Support Question
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Question posted by rkyoung on March 24th, 2015
Television Turns On Sony Symbol Appears Then Screen Goes Black Green Led Stays O
Current Answers
Answer #1: Posted by TommyKervz on March 24th, 2015 12:11 PM
If you have completed all of the steps and the issue is not resolved, service may be required.
The are two board inside this product: the main board and the power supply board of which the power supply board may need to be replaced if the problem continues after a power reset was performed. You may also try the troubleshooting instructions here
Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778
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