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Sony KDL-40S20L1 Support Question

Sony KDL-40S20L1 Support Question

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Question posted by njca11 on May 13th, 2010

My Sony Goes To Stadtby And Flashes 5 Times Whats Wrong It Is Onyly 2 Years Old

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Answer #1: Posted by DreadPirateRoberts on March 25th, 2011 6:27 AM
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Many of the later model Sony TV’s have a built in self-diagnosis function. If the timer/standby indicator is blinking, this could be an indication of a problem with the unit. The diagnostic blinking will occur automatically with no action required by you to engage it.

The timing of the blinking you see would be as follows: two to nine blinks, (depending on the fault), about a third of a second apart, then a pause for 3 seconds, then the two to nine blinks about a third of a second apart again.

Here is a list of the problems that might have occurred indicated by the number of blinks. The words in parentheses are those, which you will see for each of these faults on a diagnosis screen described later in this article.

  • Unit is dead, No blinks - Problem in the standby power section. Might check fuse, R607, Q601, IC601, R612 and VDR601 (should show open).
  • Continuous blink once a second, no pausing - No reply from the jungle IC301 (data bus is busy, shorted to ground, or held high), IK video path is defective.
  • One blink - not used for the self-diagnosis
  • Two blinks - B+ over current protection (OCP), unit goes to the standby mode then displays the 2 blink fault. Could be a short in the power supply of any of the circuits.
  • Three blinks - B+ over voltage protection (OVP), unit goes to the standby mode then displays the 3 blink fault. This is also a problem in the power supply circuit, check T603 and R672.
  • Four blinks - No vertical Deflection (V STOP), Screen goes to a single horizontal line then the video signal muted. Check IC1509, Q1505
  • Five blinks - AKB circuit (automatic kine bias), the timer/standby indicator blinks for about 30 seconds then goes to the self-diagnosis function. Something is wrong with the video. Check video out, Q705, 732, 761 and other components on the C board, also check Q218, 219, 220 on the A board. In addition, unit could be in IK blanking, try turning up screen slightly.
  • Six blinks - No Horizontal (H STOP), no raster, goes to the blinking self-diagnosis function immediately. Check C515 & 516 and the jungle IC, IC206.
  • Seven blinks - High voltage shutdown. The high voltage has exceeded 33k and the unit goes immediately into safety shutdown. Check power supply regulation and horizontal circuits.
  • Eight blinks - Problem with the audio (AUDIO), unit goes to standby and blinks the self-diagnosis code. Check IC406 audio amp, PS401, and 402. On some projection models of Sony TV sets, this code means that T8005 (flyback transformer), or the associative components in the high voltage circuits are defective on the D board.

  • Nine blinks - Replace D 6116 and D 6301 on the "G" board, do not resolder as this will fix the problem temporary. Or Panel Module Error or Thermal Error. If it is intermittent 9 blinks, meaning sometimes the TV comes on and other times you get flashing, then change the switching regulator on the "G" board or check connections. Make sure the regulator is -12 or -13 (negitive).
  • Ten blinks - Check Q8014 and Q8013 for shorts, leakage, or bad solder connections on the " D" board. If the transistors are bad, check R8051 and IC8005, also on the "D" board.

Intermittent problems? This is a great feature. You can also bring up these fault codes on-screen to see a list of the problem numbers with the abbreviation of the problem and the number of times this problem has occurred. This is slightly different than entering the service mode. To see the diagnostic screen, press the following buttons: Display, Channel, 5, volume Minus, ( not plus ) then Power. This brings up a screen with a list of the problems and number of times they have occurred. Each of the problems named, are abbreviated as, "OCP", "OVP", "V STOP", ETC. We have repeated them in parentheses in the text for the "Blinks" described above so you can correlate between the diagnostic screen and the blink codes.

Now that you know about these self-diagnostics, how do you use them? Say that you have a set with a black screen. You see that the LED is blinking four times. This would tell you that you have no vertical sweep, which is why the video is muted. If it was blinking 6 times, you would know that you have a horizontal fault. It's not a sure cure..

IMPORTANT: After you repair the unit, you MUST clear the values on this diagnostic screen. These codes do not reset themselves after the fault is corrected, so if you don't clear them, you'll be seeing "old" fault codes the next time you enter this screen. Clearing is done by going into the service mode (display, channel, 5, volume plus, then power ). Press 8 and Enter, which returns everything to the factory preset condition.

Related Sony KDL-40S20L1 Manual Pages

Operating Instructions - Page 1

2-693-550-11(1) LCD Digital Color TV Operating Instructions KDL-32S20L1 KDL-40S20L1 © 2006 Sony Corporation
Operating Instructions - Page 2

... 10:30 AM - 7:15 PM (EST) Saturday & Sunday 2 Serial No. Contacting Sony If, after reading the following numbers: http://www.sony.com/TVsupport 1-800-222-SONY(7669) for US Residents 8:00 AM - 10:00 PM (EST) Monday - Model... No. Refer to the use of your Sony dealer regarding this product. Owner's Record The model and serial numbers are located at the ...
Operating Instructions - Page 3

... designed to excessive dust or mechanical vibration. KDL-32S20L1 KDL-40S20L1 Sony Wall-Mount Bracket Model No. Be sure to subcontract the installation to Sony dealers or licensed contractors and pay adequate attention to operate this manual could void your cable service provider. (Continued) 3 Availability of digital cable television programming in the United States This product...
Operating Instructions - Page 4

...openings. under license from SRS Labs, Inc. "BRAVIA" and are trademarks of Dolby Laboratories. ENERGY STAR&#...XT technology is a U.S. As an ENERGY STAR® Partner, Sony Corporation has determined that produce heat. 9) Do not defeat the ... Inc. BBE and BBE symbol are trademarks or registered trademarks of time. 14) Refer all instructions. 5) Do not use attachments/accessories ...
Operating Instructions - Page 5

... Contact your local laws or regulations. Cable wiring Take care not to catch your dealer or Sony service center to the National Electrical Code, ANSI/NFPA 70 Ground clamps Antenna lead-in wire ...the power cord. Replace only with a wet hand. It is left unattended and unused for long periods of time, unplug it is normal for cleaning. s Clean the cabinet of the TV with a dry soft cloth....
Operating Instructions - Page 7

...dark. Sound carries very easily at a distance of 3 - 7 times that of the vehicle may be damaged. LCD SCREEN s Although the LCD screen is exposed to rain, it may result in a ship or ...TV. Doing so may occur when still pictures are displayed continuously. s Ghosting may damage the LCD panel. s Avoid spraying insect repellent with high-precision technology and has effective pixels of 99.99%...
Operating Instructions - Page 11

... the World of TM Thank you for model KDL-32S20L1 and KDL40S20L1. Connecting the TV To display clear crisp pictures, you use a 300-ohm twin lead cable, keep it as far away from the TV as possible. It is for purchasing this Sony LCD Digital Color Television. You can be easily affected by radio noise...
Operating Instructions - Page 18

... Initial Setup screen appears. 2 Press V/v to highlight "OK" then press . Then the message "Continue programming digital channels?" To run Initial Setup, which automatically sets up the channels at a later time ❑ Use the Auto Program feature as described on pages 37 and 38. Then press . POWER 1 Press to start Auto Program?" appears...
Operating Instructions - Page 19

..., two wayward ducks on each channel. With Freeze function active, some functions are watching digital (Digital channels (if it is available from a channel list. Audio 19 For details, see ... the current program being shown on a unique mission. Series follows the aquatic misadventures of the current program in the Picture settings. Time remaining: 1:26 TV-G CC 1 ABC 10 DISC ...
Operating Instructions - Page 21

... Wide Zoom Normal Full m Wide Zoom Normal This mode is associated with your current input: Analog TV, Digital TV, or External Inputs (with the exception of PC input). (See page 26, 28, 31, 36 ... JUMP qk 0 - 9 ENT ql CH +/- Press ENT to display the current channel number, channel label, time and Wide Mode settings. When the TV receives a 720p or 1080i signal, Normal cannot be also accessed in ...
Operating Instructions - Page 22

... to malfunction. 22 If you set a certain input to remain lit for details). Senses room light level and adjusts the screen brightness accordingly (see "Contacting Sony" on and off before unplugging the power cord. VOLUME + 4 - For details, see "Overview of MENU" on . Lights up /down either -/+. Make sure that the TV...
Operating Instructions - Page 31

Allows you to select from the Digital Setup setting. When on, displays the program name and the remaining time (if the broadcaster offers this service). Set to On or ... Option Language Caption Vision Info Banner Description Select to display all on-screen settings in Analog TV, Digital TV and External Inputs (with closed caption modes (for a few seconds when the channel is changed...
Operating Instructions - Page 32

...input. 2 Press V/v to the VIDEO 4 jack, you can select from viewing. The first time you want to set ratings manually. Change Password Select to their content and rating levels. Using... input (Video 1-7) to use Canadian ratings (see page 35). Then when you to enter a four-digit password. You can select the label DVD for inputs to which you create a password, confirm the password...
Operating Instructions - Page 33

..., AM/PM, duration, channel number (VHF/UHF, CATV or Digital), and volume. Select to have the TV volume start at a scheduled time. Select from which allows the TV to remain on , turn it...can use the Timer to turn the TV on before shutting off automatically. When Digital is selected, the last digital channel you viewed will not be affected. This also enhances the black level....
Operating Instructions - Page 41

... is set the Power Saving mode to select the desired picture mode (page 19). Select your Sony TV, please visit our website or call one channel. ❑ Perform Auto Program to add ... picture. screen. ❑ Check if the antenna has reached the end of its serviceable life. (3-5 years in the Picture settings (page 26). TV is activated, or confirm the Duration setting of Timer. ...
Operating Instructions - Page 43

...-Top Stand for any other than to wallmount the TV. Sony Wall-Mount Bracket Model SU-WL31 (KDL-32S20L1) Follow the simple steps below to determine the strength of...Table-Top Stand. Other Information Preparation for Wall Mounting the KDL-32S20L1 This TV can be installed on a wall, the Table-Top Stand must be performed by Sony dealers or licensed contractors. Before mounting the TV on a...
Quick Setup Guide - Page 1

...: http://www.sony.com/TVsupport 1-800-222-SONY(7669) US Residents 1-877-899-SONY(7669) Canadian Residents Sony Corporation ©... to view the same picture quality at a later time Refer to this TV. other possible solutions may apply...digital video and audio signals with the TV. To run Auto Program again at home as shown). This may need . 2-693-551-11(1) KDL-32S20L1 KDL-40S20L1...
Limited Warranty (US Only) - Page 1

...the eighteen (18) month limited warranty term (ninety (90) days for the time periods and as fuses or batteries). This Limited Warranty only covers product issues ... is longer. 2-693-552-01 x S LCD Television 18M LIMITED WARRANTY(US ONLY) SONY ELECTRONICS INC. ("SONY") warrants this Limited Warranty will become the property of SONY. Some states do not allow limitations on how...
Marketing Specifications (KDL40S2000) - Page 1

...Sony's BRAVIA S-Series Digital LCD TV line is equipped with ATSC Digital Tuner BRAVIA Engine™ full digital video processor Digital audio amplifier 1366 x 768 HD Panel... deeper, richer low bass tones that flashes too quickly across your convenience. SRS®...KDL-40S2000 BRAVIA™ S-Series Digital LCD Television Key Features HDTV with a comprehensive range of input interfaces.
Marketing Specifications (KDL40S2000) - Page 2

KDL-40S2000 BRAVIA™ S-Series Digital LCD Television Features General Auto SAP: Yes Closed Caption (CC): Yes ID1 Detection: Yes Video Label: Yes Video Tuner: ATSC Video Processing: Yes (BRAVIA Engine™ System) Noise Reduction: Yes Comb Filter: 3D Digital Comb Filter Light Sensor: Yes Picture Modes: Vivid, Standard, Custom Wide Mode: Yes Display Technology: LCD (178°wide viewing...

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