Get support for Sony DSC-HX50V

Sony DSC-HX50V Support Question

Sony DSC-HX50V Support Question

Find answers below for this question about Sony DSC-HX50V.
Need a Sony DSC-HX50V manual? We have 4 online manuals for this item!
Question posted by retienne50 on November 16th, 2014

I Have A Problem With My Digital Camera, A Sony Cyber-shot Dsc-hx50.

I have a problem with my digital camera, a Sony Cyber-shot Dsc-hx50. When I start my SONY Cyber-shot DSC-HX50, I read the message: "Memory card locked, check the tab." Then "Memory card locked. Cannot update Image Database File". THE MEMORY CARD IS NOT LOCKED AT ALL!!! I MANAGED TO TAKE PICTURES WITH MY OLYMPUS DIGITAL CAMERA WITH THE SAME MEMORY CARD WITH THE TAB IN THE SAME UNLOCKED POSITION!!! It is a SD HC 8 GB. I have used this memory card with success for years with my previous camera (also a Sony Cyber-shot) and for 6 months with my Sony Cyber-shot Dsc-hx50. When I insert another card (SD HC 4 GB) in my Sony Cyber-shot Dsc-hx50, I have the same messages! So the problems seem to come from my Sony Cyber-shot Dsc-hx50!!! I formatted my card several times on my PC with “SDFormatter” using the options “Full (Erase)” and also “Full (Overwrite)” It did NOT solve the issue! What can I do? Thank you very much in advance! Régis

Current Answers

Answer #1: Posted by BusterDoogen on November 16th, 2014 12:34 PM
This answer was accepted by the poster of the original question.
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,447
1,100
points
Backup the cards data to your pc, don't reformat on your pc.

When you use a memory card with this camera for the first time, it is recommended to format the card using the camera for stable performance of the memory card before shooting.

Note that formatting permanently erases all data on the memory card, and is unrecoverable. Save precious data on a computer, etc.

1. MENU >(Settings) >(Memory Card Tool) or (Internal Memory Tool) >[Format] >[OK].

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Related Sony DSC-HX50V Manual Pages

Cyber-shot® User Guide (Printable PDF) - Page 1

Cyber-shot User Guide Search Print Before Use Operating the camera Shooting Viewing Useful shooting functions Useful viewing functions Changing settings Viewing images on a TV Using with your computer Printing Troubleshooting Precautions / About this camera Contents list DSC-HX50/HX50V User Guide Use this manual if you encounter any problems, or have any questions about the camera. Top page...
Cyber-shot® User Guide (Printable PDF) - Page 14

... If you have problems If you have problems Troubleshooting Battery pack and power Shooting still images/movies Viewing images Wi-Fi GPS (DSC-HX50V) Computers Memory card Internal memory Printing Others Warning indicators and messages Self-diagnosis display Messages Situations this camera has difficulty handling Situations this camera has difficulty handling Copyright 2013 Sony Corporation Search...
Cyber-shot® User Guide (Printable PDF) - Page 34

... a memory card is inserted [Recording]: Images are recorded on the memory card. [Playback]: Images on the memory card are played back. [Menu, Settings, etc.]: Various functions can record still images on the internal memory using the Wi-Fi function. However, movies cannot be performed on a memory card to top 34 Cyber-shot User Guide Search Print Before Use Operating the camera...
Cyber-shot® User Guide (Printable PDF) - Page 51

... clearly. In [Superior Auto] mode, it takes some images continuously. Cyber-shot User Guide Search Print Before Use Operating the camera Shooting Viewing Useful shooting functions Useful viewing functions Changing settings Viewing images on a TV Using with your computer Printing Troubleshooting Precautions / About this camera Contents list Top page > Shooting > Selecting the shooting...
Cyber-shot® User Guide (Printable PDF) - Page 55

...the background If you to select (Background Defocus). [Details] 3. Cyber-shot User Guide Search Print Before Use Operating the camera Shooting Viewing Useful shooting functions Useful viewing functions Changing settings Viewing images on a TV Using with your computer Printing Troubleshooting Precautions / About this camera Contents list Top page > Shooting > Selecting the shooting mode based...
Cyber-shot® User Guide (Printable PDF) - Page 75

Cyber-shot User Guide Search Print Before Use Operating the camera Shooting Viewing Useful shooting functions Useful viewing functions Changing settings Viewing images on a TV Using with your computer Printing Troubleshooting Precautions / About this camera Contents list Top page > Shooting > Selecting the shooting mode based on the screen before shooting. Notes Register shooting ...
Cyber-shot® User Guide (Printable PDF) - Page 76

...]. Viewing images taken with a different camera If you insert a memory card which were not recognized Import files" will be displayed. Select an image. Switch to top 76 Viewing vertical images in full-screen display If the camera is rotated, the horizontal or vertical orientation of the image is determined and the image being played back is automatically rotated. Cyber-shot User...
Cyber-shot® User Guide (Printable PDF) - Page 84

When a movie file is played back to play back some images shot using other cameras. The control panel appears. 2. Select a desired button with / , and press . Control panel Action ... the volume. 1. Press . Notes You may not be able to the end, the camera automatically starts playing back the next movie file. (AVCHD view): Displays AVCHD-format movie thumbnails on the playback status. 84
Cyber-shot® User Guide (Printable PDF) - Page 117

Connect to the camera from an iOS smartphone 1. Select (DIRECT-XXXX : DSC-XXXX). 3. The smartphone is connected to the camera from an Android smartphone 1. Input the password displayed on the Wi-Fi settings screen of iOS. 2. Connect to the camera. Select (DIRECT-XXXX : DSC-XXXX) on the camera. Input the password displayed on your smartphone. 2. Start "PlayMemories Mobile...
Cyber-shot® User Guide (Printable PDF) - Page 135

... shoots up to top 135 Cyber-shot User Guide Search Print Before Use Operating the camera Shooting Viewing Useful shooting functions Useful viewing functions Changing settings Viewing images on a TV Using with your computer Printing Troubleshooting Precautions / About this camera Contents list Top page > Useful shooting functions > Menu items available for Burst shooting. Shooting...
Cyber-shot® User Guide (Printable PDF) - Page 157

... image was shot, [2M] or [VGA] format. After resetting the connection information, you must set a smartphone. [Details] Related Topic Wi-Fi Copyright 2013 Sony Corporation Back to playback mode. 2. Switch to top 157 MENU (Send to the smartphone. desired mode (Select on This Device) Select images on the camera to be transferred to Smartphone) 3. When a memory card...
Cyber-shot® User Guide (Printable PDF) - Page 184

.... The dates are doubly printed, if you set the camera to top 184 Copyright 2013 Sony Corporation Back to superimpose the dates when printing. Cyber-shot User Guide Search Print Before Use Operating the camera Shooting Viewing Useful shooting functions Useful viewing functions Changing settings Viewing images on a TV Using with the date once, you cannot...
Cyber-shot® User Guide (Printable PDF) - Page 195

... quality (1080p). 1080i Outputs signals in HD picture quality (1080i). Cyber-shot User Guide Search Print Before Use Operating the camera Shooting Viewing Useful shooting functions Useful viewing functions Changing settings Viewing images on a TV Using with your computer Printing Troubleshooting Precautions / About this camera Contents list Top page > Changing settings > Main Settings > HDMI...
Cyber-shot® User Guide (Printable PDF) - Page 207

... re-insert the Eye-Fi card, or turn the power of the camera off and on the Eye-Fi card, contact the manufacturer or seller of the Eye-Fi card. Cyber-shot User Guide Search Print Before Use Operating the camera Shooting Viewing Useful shooting functions Useful viewing functions Changing settings Viewing images on a TV Using with your...
Cyber-shot® User Guide (Printable PDF) - Page 220

... a new folder is automatically created. Images are recorded in a memory card for recording images. When the folder capacity is exceeded, a new folder is created, you create another folder or select another recording folder. 1. Copyright 2013 Sony Corporation Back to record images. Cyber-shot User Guide Search Print Before Use Operating the camera Shooting Viewing Useful shooting...
Cyber-shot® User Guide (Printable PDF) - Page 264

.... Folder protected You tried to delete a folder that cannot be played on this is the case. Check the tab. The camera cannot record or delete images on this camera. File found which were shot using the memory card with the same first three digit number already exists on a computer and then delete the folder. Please select a different folder. only...
Cyber-shot® User Guide (Printable PDF) - Page 284

... high-efficiency compression coding technology. Recording and playback on the camera Based on 8 cm DVD discs, hard disk drive, flash memory, memory card, etc. Copyright 2013 Sony Corporation Back to compress video data, and the Dolby Digital or Linear PCM system is capable of compressing images at higher efficiency than the above mentioned cannot be recorded on...
Instructions Manual - Page 17

...remove the memory card/battery pack Memory card: Push the memory card in the memory card/internal memory. x Memory cards that you can use Memory card For still images A Memory Stick XC-HG Duo Memory Stick PRO Duo B Memory Stick PRO-HG Duo C Memory Stick Micro (M2) SD memory card D SDHC memory card SDXC memory card microSD memory card E microSDHC memory card microSDXC memory card For...
Instructions Manual - Page 29

... on the shooting conditions and the memory card. Number of still images and recordable time of movies The number of movies varies because the camera is possible for approximately 29 minutes (a product specification limit). x Still images Size 20M VGA 16:9(15M) Capacity Internal memory Approx. 48 MB 7 155 8 (Units: Images) GB Memory card 2 GB 295 6400 325 x Movies The...
Instructions Manual - Page 32

...it to the proper capacity. No compensation for damaged content or recording failure Sony cannot compensate for failure to record or loss or damage of recorded content due to a...when disposing of or transferring the camera. • Format the internal memory (page 26), record images up to recover any of the camera or recording media, etc. Do not expose the camera to the finish or casing: ...

Similar Questions

Language Setting Problem
how can i change the language of my dsc-hx50v to english..i bought it in japan,problem is there is n...
(Posted by Genesis041312 7 years ago)
Database File
Why does my Sony DSC-W800 Cybershot Camera says "Memory car locked. Cannot update Image Database Fil...
(Posted by foresthouse100 8 years ago)
Sony Cyber-shot Dsc-hx50 Error Message
When I start my SONY Cyber-shot DSC-HX50, I read the message: "Memory card locked, check the tab." T...
(Posted by retienne50 9 years ago)
Sony Digital Camera; Cyber-shot 5.0 Mega Pixels; Mpegmovie Vx; Smart Soom,dsc-v1
I purchaaed the above digital camera from Walmart about two years ago.  I have never been able to u...
(Posted by grandmaljadams 11 years ago)
Ask a New Question
Use the box below to post a new question about this Sony product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Sony Manuals

Find free Sony DSC-HX50V manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Sony Reviews

View thousands of Sony user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Sony customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Sony customer service rankings, employee comments and much more from our sister site.

Sony Recalls

Find comprehensive Sony recall information updated hourly on RecallOwl.com.