Sony DAV-DX150 Support Question
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Question posted by hirschjonell on August 25th, 2022
Receiving Code C 31 00 On Our Sony Dav-dx150 System.
Current Answers
Answer #1: Posted by SonuKumar on August 25th, 2022 10:10 PM
There's so much information missing from this question, but assuming this is a DVD changer, it's a disc error. Either the disc is upside-down or backwards and can't be read, is too dirty/scratched or unsupported and can't be read, or the entire mechanism is jammed or malfunctioning. If there are discs in the tray and you can remove them all, remove them and see if the error goes away. If the tray will not open, either take the cover off and remove the discs, or bring it to a service center.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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Answer #2: Posted by Odin on August 25th, 2022 9:31 AM
If the issue persists or if you require further advice, you may want to consult the company: use the contact information at https://www.contacthelp.com/sony.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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