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Question posted by michael76578 on February 2nd, 2013

Wireless Connectivity Problems

I have the SCX-4623FW and seem to be having endless trouble with the reliability of the wireless connection to the printer. I have tried to leave the IP address tobe sourced from the router and have also set it to be static, but either way, it seems to work for a short while and then the printer disappears from the network. All other devices on the netwour are visible and respond, and we have all internet connectivity etc. I am out f ideas on this - is there anyone who can advise how we get this to be stable? Michael

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Answer #1: Posted by tintinb on February 3rd, 2013 10:09 AM

This answer was accepted by the poster of the original question.

tintinb

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October 26th, 2012

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I believe that you are having a problem with the connectivity of your Samsung SCX-4623FW printer/scanner because the required driver software might be outdated or corrupted. It is very important to reinstall the driver software of your Samsung SCX-4623FW device. You can download the driver software for this printer/scanner here:

1. Visit

http://www.samsung.com/us/support/owners/product/SCX-4623FW#

2. Click the Manuals & Downloads

3. Click the Driver

4. Click the ZIP button located at the right side of the download page

5. Download and install the driver software. Make a test print or wireless connection

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Related Samsung SCX-4623FW Manual Pages

Quick Guide (easy Manual) (ver.1.0) (English) - Page 3

... THE SAMSUNG UNIVERSAL PRINT DRIVER Accessing the Samsung Universal Print Driver 7 Layout overview 8 Changing Samsung Universal Print Driver settings 9 Setting the pop-up option 9 Setting the printer search option 10 Searching print devices 11 By TCP/IP address 11 By Search Now menu 11 Creating a favorite folder 11 Help 13 Printing with Samsung Universal Print Driver 13...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 7

... Samsung Universal Print Driver has other features like searching print devices, creating a favorites folder, and checking a device's status. Right-click Samsung Universal Print Driver. 3. If there's no recently used printer, a pop-up window asking you to search connected printers. From the Windows Start menu, select Printers and Faxes. 2. Click Printing Preferences or Properties. Samsung...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 9

... you are connected either by USB or network. - Click the Settings button on the bottom left corner. Search Now: Searches printers that are using to see the troubleshooting guide. • Printer Settings: Opens SyncThur Web Service, which provides options for configuring and managing your printer. Search by the printer's IP address. • My Printer - Create a Favorite...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 11

... work sites, you use the Search Now option to see the supported Samsung device list • Search all the printers: Searches all connected printers. 3. To create a favorite folder, follow the steps below : 1. By Search Now menu If you don't know the TCP/IP address of the print device you want to use, you can create two different...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 3

...24 25 Front view Rear view 26 Control panel overview (SCX-4623 Series) 27 Control panel overview (SCX-4600 Series) 28 Understanding the Status LED 28 Introducing the ... network 35 Printing Network Configuration report 36 Setting IP address 37 Network parameter setting 37 Restoring factory default settings 37 Installing wired network or USB connected machine's driver 37 Windows 38 Macintosh 39...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 30

... (512 MB) G5 • 512 MB for your multifunctional machine. • Samsung Scan & Fax Manager: You can find out about Scan & Fax Manager program information and installed scan driver's condition. • SetIP: Use this program to set your machine's TCP/IP addresses. OS CONTENTS Windows • Printer driver: Use this driver to take full advantage...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 33

... press Enter in the text mode. Installing the Printer Setting Utility 1. Make sure that the machine is connected to your printer icon. 5. From the Samsung website, download and unpack the Printer Setting Utility package to your printer driver (See "Macintosh" on page 31). 2. Follow the steps 3 to share in IP address of the host computer account. 5. Enter in the...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 35

...set up a network and troubleshoot problems. 1. USING A WIRED NETWORK You must set the IP address first. You can print a Network Configuration Report from any site with the TCP/IP protocol (See "IP setting using SetIP Program (Windows)" on page 36 or "IP setting using the programs below, set... Printers ...connected machine's driver • IPv6 Configuration Supported optional devices and...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 36

... to "Installing wired network or USB connected machine's driver" on the machine. 3. Turn on the control panel. 4. Press the left /right arrow until IP Address appears and press OK. 8. Now go to set manually. From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP. 4. Turn on page 37. IP setting using SetIP Program (Macintosh) For...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 38

... the how to connect the machine. • Set IP Address If you may enable firewalls. • If your machine's IP address, print a network configuration report (See "Printing Network Configuration report" on page 37). Read the license agreement and click Continue. 9. All components necessary for machine operations will be set the specific IP address for a network printer and then click...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 39

..., try again (See "Restoring factory default settings" on . If you cannot determine the queue name for Macintosh. Your machine's IP address appears on the machine. 3. c) Double-click CD-ROM icon that all the network setting to your computer and powered on your network and powered on page 37). d) Double-click the MAC_Installer folder. Click Continue. 7. Connect...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 65

...is connected via network port. • Auto detection on . 2. Make sure that the machine is connected to save your options affect the picture. 7. Set the option in your machine's IP address to... Start menu select Control Panel > Hardware and Sound > Devices and Printers. 4. New Scan application appears. 5. Open the TWAIN window and set the scan options. 5. Unlike the TWAIN driver, the ...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 82

... can set things, such as the machine's IP address, remaining amount of your machine conveniently. • "Using SyncThru™ Web Service" on page 82. • "Using the Smart Panel program" on page 83. • "Smarthru" on page 83. • "Using the Linux Unified Driver Configurator" on page 23). If you have connected your machine...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 95

... cannot connect with the receiving fax machine or has lost contact because of toner or imaging unit. This happens, when Auto IP for BOOTP is set in SyncThru Web Service. Ask the sender to DHCP or Static. Try again. See page 50. Change the IP address assignment method to try again. MESSAGE DHCP problem: Auto IP Run DHCP problem Reconfigure...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 104

...tray. • Check to solve out the problem. Some of paper, or cannot answer incoming calls. Print an Address Book list (See "Setting up address book" on page 75). • Make sure...check the connection and/or whether an error has occurred. "Fail To Print", "A printer timeout error occurred" messages appear. Reinstall the printer driver. Refer to see if it does, clear the problem. &#...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 105

...encounter "device busy" response. To identify the source of different...Printers configuration window to set up your machine. USB ports start at the description in Port configuration window. If this is the case, you are changed and then try to your device. • Check if the machine is started. You should open port device file" when printing a document. Common Linux problems...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 114

... printing as well as monochrome or black and white. Glossary_ 114 A type of paper so that connects wireless communication devices together on an IP network. The file format, as a central transmitter and receiver of the paper. This is a set before printing additional copies. Higher color depth gives a broader range of the machine. As the number...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 116

...device that indicates the status of a machine. LED A Light-Emitting Diode (LED) is an international organization established to standardize and regulate international radio and telecommunications. MMR Modified Modified READ (MMR) is a compression method recommended by ITU-T for routers trying... IP address An Internet Protocol (IP) address is a way of measuring the speed of a printer....

Quick Guide (easy Manual) (ver.1.0) (English) - Page 118

... parallel port, USB is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. Watermark A watermark is a recognizable image or pattern in paper that is a variable-resolution bitmapped image format. WEP provides security by using a TWAIN-compliant scanner with the network address to provide the same level of security as...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 120

... Macintosh 57 problems copying problems 102 paper feeding problems 98, 100 R rear view 25 regulatory information 13 reports network MAC address 84, 85 resolution faxing 74 S safety information 9 symbols 9 scanner glass 45 lid 24, 45 scanner glass Index_ 120 loading documents 45 scanning basic information 63 changing the default settings 42 for local connection 63 Linux...

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