Samsung BD-E6500 Support Question

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Question posted by Chasequinn1 on July 17th, 2021

My Player Is Stuck Trying To Load The Dvd Then Ejects It And The Screen States C

Clean disc or review manual. I've tried restarting it and also used multiple DVD's etc. nothing works

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Answer #1: Posted by techyagent on July 17th, 2021 3:31 PM

This answer was accepted by the poster of the original question.

techyagent

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Please check these link below:-

https://www.samsung.com/in/support/tv-audio-video/how-to-eject-disc-tray-in-samsung-dvd-player/#helpHtg1callOrder0_0

https://www.samsung.com/us/support/troubleshooting/TSG01110563/

Thanks

Techygirl

Answer #2: Posted by SonuKumar on July 17th, 2021 7:25 PM

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How to eject disc tray in Samsung DVD player?

STEP 1. HOW TO EJECT TRAY MANUALLY

There are times when the Disc tray in DVD players gets stuck and the assigned button does not work properly. It happens due to the following reasons :

Accumulation of dust in the tray over a period of time

Some mechanical linkage issue or system problem

In either case above, we recommend you to take out the tray out of the DVD player manually.

Turn off the set and uplug the device from main power.

b). Hold the set, do not turn over the set ( the top cover keeps facing upwards ).

Put the screw driver in the hole and rotate in the direction as shown below :

There is a hole below the bottom chassis. This hole is used to eject the tray manually. (See below to locate the hole.)

Manual

https://www.samsung.com/ca/support/model/BD-E6500/ZC/

How do I reset my Samsung Blu Ray player?

How to Reset a Samsung Blu-Ray Player

Make sure there is no disc in the player.

Press and hold the Eject button on the device for at least 8 seconds.

On the screen you will see a message that the device is being reset.

The player will automatically power off and reset then it will show the initial setup screen.

https://www.youtube.com/watch?v=6Wj_drspUU0

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