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Ricoh MP161SPF Support Question

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Question posted by jipsamia on December 1st, 2012

My Printer Mp171 Error Sc500?

any tips you can give me? thanks

Current Answers

Answer #1: Posted by freginold on December 2nd, 2012 5:41 PM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

Points: 23,253,885
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Hi, sc500 on an MP 171 is a main motor overload error.  It could be caused by a defective main motor, or it could be caused by something locking up the motor.  For example, if you just replaced the PCU and all of a sudden got this error, the PCU may not be aligned correctly, causing the motor to lock up.  Try removing and reinstalling the PCU, then turning the printer off and back on.  If the error comes back, you may need to have the main motor replaced.

Answer #2: Posted by camillerih on June 17th, 2013 12:54 PM
camillerih

Member since:
June 17th, 2013

Points: 11,280
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points
SC500, is caused by overload of the main motor, normally you will find that he PCU has ceased and need to be changed.

Related Ricoh MP161SPF Manual Pages

General Settings Guide - Page 56

...setting automatically switches the screen to use within 10 sec- The machine automatically prints any fax or printer data received while in order to elapse before switching to the user code entry screen. The ... The time can be set from 10 to [On]. Energy Saver may not work if an error message is being displayed at the time scheduled for the switch. ❖ Energy Saver Timer The...
General Settings Guide - Page 62

...Selection Signal Status Sets the level for the select signal of the parallel interface. Sets the printer's response mode to a status acquisition request when using a parallel interface. The default setting ...Parallel Interface menu under Windows Auto Detect function. ❖ Signal Control Specify how error during printing or sending facsimile from the computer is to be dealt with the ...
General Settings Guide - Page 139

...and installed PostScript font list. The most recent 30 errors are 30 errors already stored, the oldest error is installed. 129 If a new error is also possible to access Printer Features, see "Printer Features Parameters", Printer/Scanner Reference. This menu can print error logs listing all errors that occurred during printing. Printer Features This chapter describes user tools in the...
General Settings Guide - Page 142

... Reference. Font Priority setting uses memory for high speed printing. Select "Do not Print" to where the error occurred. If you select "Error Report", pages where errors occur are shown in the System menu under Printer Features. Default settings are printed up to not print on both sides of each page. port is Do...
General Settings Guide - Page 311

...72 Courier Font (PCL Menu), 136 D Data Format (PS Menu), 138 DDNS Configuration, 48 Default Printer Lang., 132 Default Scan Settings, 141 Default User Name/PW(Send), 55 Delete All Logs, 59 ...in Server, 55 Enable H.323, 90 Enable SIP, 90 Energy Saver Timer, 46 Erase All Memory, 59 Error Log, 129 Ethernet Speed, 48 Ext. E-mail Address, 55 Administrator Tools (Fax Features), 93 Administrator Tools (...
General Settings Guide - Page 313

..., 53 303 Management, 59 User Code Man. Printer Bypass Paper Size, 44 Printer Features (Host Interface), 135 Printer Features (List/Test Print), 129 Printer Features (Maintenance), 131 Printer Features (PCL Menu), 136 Printer Features (PDF Menu), 139 Printer Features (PS Menu), 138 Printer Features (System), 132 Printer Language, 132 Print Error Report, 132 Print Journal, 93 Print Priority...
Operating Instructions - Page 6

...Important Notice...79 Form Feed...80 Printing from the computer 83 Checking the Error Log 85 Collate ...86 4. The Functions and Settings of the Machine ... Accessing the Printer Properties 59 RPCS - Accessing the Printer Properties 55 Windows 2000 - Accessing the Printer Properties 68 3. Accessing the Printer Properties 62 Windows 2000 - Accessing the Printer Properties 66 Windows...
Operating Instructions - Page 10

... This section describes configuration using the display panel when the printer function is a factory default. Operational status or messages Displays current machine status, such as "Ready", "Offline", and "Printing...". 2. [JobReset] Press to select the following options: • [Show Error Log] Displays the error logs of print jobs that are sent from a computer. This...
Operating Instructions - Page 12

.... You can print the machine's current configuration values. You can print an error report when a printer or memory error occurs. You can print the current configuration and installed PostScript font list. You...this to menu settings. This menu can print the configuration page and error log. Printer Feature screen appears when you protect menu settings from accidental change menu settings...
Operating Instructions - Page 95

... Current/Waiting Jobs Job History • Printer Menu Job History Error Log • Fax History Menu Transmission Reception LAN-Fax Read Read User mode Read Read User mode Read Read Read User mode ❖ Address Book Menu Address List User mode None ❖ Configuration • Device Settings Menu User mode System Read Paper...
Operating Instructions - Page 102

... for copying, 76 Display panel, 4 document defaults, PCL, 60 document defaults, RPCS, 68 E Envelope, 16 Error log, 85 F Font Manager 2000, 52 Fonts, 93 H Hard disk, 93 How to Read This Manual,...system, 93 Options, 94 P PageMaker, 53 PDF Direct Print, 71 Printer Features Menu, 6 Printer language, 93 printer properties, PCL, 55, 56, 58, 59 printer properties, RPCS, 62, 64, 66, 68 Printing a PDF file ...
Operating Instructions - Page 5

... When You Cannot Send or Receive Fax Messages As Wanted 29 When Memory Is Full 33 When an Error Report Is Printed 34 Turning Off the Main Power / In the Event of the Printer Driver .........37 Windows 95/98/Me, Windows 2000 or Windows NT 4.0 37 Windows XP Professional or Windows Server...
Operating Instructions - Page 11

..." p.19 "Troubleshooting When Using the Facsimile Function" p.37 "Troubleshooting When Using the Printer Function" p.53 "Troubleshooting When Using the Scanner Function" 5 You can use other ...follow the message that appears. Problem Cause Documents and reports There is unable to A network error has occurred. Solution Add more paper. See p.65 "Loading Paper". See "When a...
Operating Instructions - Page 13

... printing is Displayed", About This Machine. appears. 7 Check the end fence is set properly. An error message remains, even if misfed paper is too high or too low. Cannot print in the copier mode or with the printer driver. digits), and then press the {OK} or {q} key. "You do not have loaded...
Operating Instructions - Page 46

...Printer Function Alert Messages This section describes the machine alert messages. If the message appears again, contact your sales or service representative. 40 by another paper tray and print using the specified paper copier function. tray. Tray # Error An error...settings or do single-sided printing. Ethernet Board Error An error has occurred in the machine. Turn off position...
Operating Instructions - Page 48

Note ❒ The most recent 30 errors are 30 errors already stored, the earliest error is added when there are stored in the error log. Troubleshooting When Using the Printer Function Printing the Error Log If files could not be printed due to printing errors, print the error log to identify the problem. C Select [List/Test Print] using {U} or...
Operating Instructions - Page 50

...been set . For how to check the print port, see "Confirming the Connection Method", Printer Reference. • When it is disa- Depending on the access point, client access may... LED is correct. Check the error message on . display panel and take required action. The destination list is operating in Adhoc mode. A mechanical error might have bled. Printing does not...
Operating Instructions - Page 53

...Error Log", Printer Reference. 4 display. Print result dif- fers from the display. plex that it has to warm up, and this takes time. It takes too The machine much time to the machine are using a Windows operating system, printer...connected to large or com- When you are not recognized when using the printer driver. Set the desired input tray using Windows 95/98/Me, Windows...
Operating Instructions - Page 58

...have occurred. • Interference from the printer driver. puter, but printing did not start. of the machine. • If there are not high. cation error might have been set - Change the ... dows 95 / 98 / plication or tings match those devices. Troubleshooting When Using the Printer Function Problem Cause Solution Duplex printing is slow. • The number • ...
Fax Reference - Page 168

...printer/scanner unit must be any insufficient configurations in the [Specify destinations] field. See "System Settings", General Settings Guide for the e-mail settings, and see "LAN-Fax Result Report" for the LAN-Fax Result Report. When you cannot enter anything in the [Device... Sender Name" is complete, or if an error occurs during communication between this function transmits the ...

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