Ricoh Aficio MP 171SPF Support Question
Ricoh Aficio MP 171SPF Support Question
Find answers below for this question about Ricoh Aficio MP 171SPF.Need a Ricoh Aficio MP 171SPF manual? We have 1 online manual for this item!
Question posted by jessicaperry on July 30th, 2012
We Have An Error Sc500 Which Is Not Being Overridden By Turning The Machine Off?
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Related Ricoh Aficio MP 171SPF Manual Pages
Operating Instructions - Page 5
...or Receive Fax Messages As Wanted 29
When Memory Is Full 33 When an Error Report Is Printed 34 Turning Off the Main Power / In the Event of the Printer Driver .........37 ...of Power Failure 35 When an Error Occurs Using Internet Fax 36
Error Mail Notification 36 Error Report (E-Mail 36 Server-Generated Error E-mail 36
4. TABLE OF CONTENTS
Manuals for This Machine i How to Read This Manual...
Operating Instructions - Page 7
... these notes.
It indicates where you can find further relevant information. [ ] Indicates the names of keys that appear on the machine's display panel. { } Indicates the names of keys on resolving user errors.
Be sure to property. Name of Major Item
Major item of this manual: • Auto Document Feeder capable of scanning...
Operating Instructions - Page 9
...". h: Error indicator B: Load Paper indicator D: Add Toner indicator
Appears when there is a misfeed, a cover is left open, or another problem occurs.
Appears when toner runs out.
Indicators
This section explains the indicators that are applicable to remove misfed paper, add paper, or perform other procedures. See p.77 "Adding Toner".
3 When the Machine...
Operating Instructions - Page 11
... functions normally.
The function whose indicator is lit is no copy paper left. The machine is correctly connected to the network.
• Check the displayed message and take the...the message that the machine is correctly set.
connect to the network, and that appears.
Problem
Cause
Documents and reports There is defective. Note ❒ If an error occurs in the display...
Operating Instructions - Page 12
... . Functions other than the copier function are not yet ready.
Functions appear in Energy Saver Turn on the main power switch. The display is turned Turn on the operation switch.
The main power switch is off. The machine is in the User Tools menu when they become ready for use for a long time, it...
Operating Instructions - Page 13
... Paper Type, press [Duplex], and then select [On].
privileges to ed to Put Your Machine".
An error message remains, even if misfed paper is not correct. See p.81 "Removing Jammed Paper".
...the function is restrict- mode.
Turn main power off, adjust room temp. See "Tray Paper Settings", General Settings Guide and "Copy Paper", About This Machine. See p.70 "Changing the ...
Operating Instructions - Page 17
...2. Use copy paper that are not listed here, see "When You Have Problems Operating the Machine".
The number of sets is not
size.
the selected paper size. available with this The...81/2"×11"L, 81/2"×13"L, 81/4"×13"L, 71/4"×101/2"L, 16KL. Size error in current setting.
Max. copy quantity.
The scanner function is not available for copier function problems...
Operating Instructions - Page 28
... is full. Message
Cause
Solution
Error occurred, A document jam occurred during Memory Place originals that have not been sent. was
pressed.
If the error reoccurs frequently,
chine or the telephone...are not possible while this , press the
{Clear/Stop} key on .
The machine is in the display and contact your service representa-
scanned on the number of destinations...
Operating Instructions - Page 29
...server authentication. Sender's name is not possible
failed.
or password. Connection with A network error has occurred and Try the operation once more . has failed.
Search again after specifying... Message Is Displayed
Message
Cause
Solution
You do not have privileges to use this machine.
If
LDAP server has connection has failed. The entered user name or password does...
Operating Instructions - Page 34
...'s Help.
• Contact your network administrator. Load it, then press [Exit]."
You can turn this message is not displayed, and then the {Facsimile} key no longer lights. See the Web...network connection.
❒ If the paper tray runs out of paper, "Out of the machine are not correct. Troubleshooting When Using the Facsimile Function
Message
Check whether there are any network ...
Operating Instructions - Page 35
See "Con-
3
necting the Machine to a "maximum email size" error. Originals", Facsimile Reference. The size of and possible solutions for transmission and...As Wanted
This section describes likely causes of the Internet fax document exceeds the maximum email size specified on the machine. connected. LAN-Fax Driver does A high security level is correctly connected. in - Check your login user ...
Operating Instructions - Page 36
... to print When the B Load Paper indica- If this happened when the Receive File indicator was not possible. The machine failed to print received fax documents.
Reception is impossible during scanning. ble, but an error message does not appear. See p.78 "Replacing Toner".
Check the setting. correct. Check the setting. correct.
30...
Operating Instructions - Page 42
... Notification to the sender when it is unable to send an Error Mail Notification. Error Report (E-Mail)
The Error Report (E-Mail) is printed by the machine.
❒ If an error occurs when e-mail is received via SMTP, the SMTP server sends error e-mail to the originator of the document. Troubleshooting When Using the Facsimile Function
When...
Operating Instructions - Page 46
.... Turn off position for Tray #
The selected paper tray has not been configured for duplex printing.
# indicates the tray number.
Printer Font Er- If the message appears again, contact your service representative. Troubleshooting When Using the Printer Function
Alert Messages
This section describes the machine alert messages. Problem:Wireless board
An error may...
Operating Instructions - Page 49
... "When a Message Is Dis-
Printing does not start . If the cable is off.
The machine is set .
Check the error message or warn-
turning on the dis- The interface cable is securely plugged into the power outlet and the machine.
Be sure to "Offline". Printing does not start . See "Network Settings", General Settings Guide...
Operating Instructions - Page 50
... not re-
Check the error message on the access point, client access may be limited by MAC address. occurred. Or, change the settings in an extended wireless LAN, the receiver's MAC address may be preventing communication with the administrator.
See "Turning On the Power", About This Machine.
Printing does not start .
Depending on...
Operating Instructions - Page 54
...See the printer driver Help. Print ends mid-job. have selected to replace TrueType fonts with machine fonts in EMF format].
• In the [Change User Settings] dialog box, on the [...Misc.] tab, select [Print as bitmap].
You might Check the machine's display panel to see if an error has occurred. The correct printer driver settings are not made . Some characters are not...
Operating Instructions - Page 58
...- When using Win- The correct ap-
A print instruc-
of the machine.
•
If there are set, select the same size and orientation. IEEE802.11b wireless LAN devices.
let printing does
not come out as Paper Type on the System Settings menu. cation error
might have been set -
Windows Server settings are not high...
Operating Instructions - Page 66
...see "Turning Off the Main Pow-
5
er", About This Machine.
Check whether the originals are using the TWAIN driver. Invalid Winsock version.
Delete un-
Important
❒ If an error message ...send the scanned data? Please use . You tried to be used on the specified device. Use another name.
Install the operating system of registerable scanning areas has been exceeded. ...
Operating Instructions - Page 68
...the previously used
used for the previous scan is turned
previous scan. • The machine is set for the previous scan.
Reduce the machine during printing,
removed, proceed with no compression.... scanner used scanner is insufficient. Error has occurred in the driv- • Check whether the network
er. Scanning cannot be due to "On". An error has occurred in the scanner driver...
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