Ricoh Aficio SP C311N Support Question
Ricoh Aficio SP C311N Support Question
Find answers below for this question about Ricoh Aficio SP C311N.Need a Ricoh Aficio SP C311N manual? We have 1 online manual for this item!
Question posted by benizier on September 22nd, 2014
Ricoh Sp 311 Snf Service Call Sc 542
How do I reset the service call SC 542 messege on a Ricoh SP 311 SFN
Current Answers
Answer #1: Posted by TommyKervz on September 22nd, 2014 7:13 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,813
Member since:
January 10th, 2013 Points: 17,776,813
Possible solution below
http://www.fixya.com/support/t19276118-ricoh_printer_aficio_sp_c311n_error
Related Ricoh Aficio SP C311N Manual Pages
User Guide - Page 10
ENERGY STAR Program
Important ❒ The SP C311N model printer is environmentally friendly.
Targeted products are internationally uniform.
❖ Low-power Mode (Energy Saver mode)
This printer automatically lowers its power consumption 15 minutes after the last operation has been completed. Please contact your sales representative for Imaging Equipment encourage energy conservation ...
User Guide - Page 12
... cause harmful interference, and B this device must be used for connec-
Responsible party: Ricoh Americas Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 Product Name: Laser Printer Model Number: SP C311N / Aficio SP C311N, SP C312DN / Aficio SP C312DN • Properly shielded and grounded cables and connectors must accept any interference received...
User Guide - Page 28
...: Rear View
1
ASI076S
1. Guide to the network.
7. Rear cover
Remove this cover to the printer. USB Host Interface
Use a USB cable to connect the digital camera to install the additional memory unit (optional).
4.
Memory cover
Remove this cover when you connect to the printer for the SP C312DN model printer.
2 Front Cover Open Lever
2.
User Guide - Page 43
...physical shocks. plug the power cable. Note
❒ When moving the printer, remove the optional paper feed unit.
❒ Before using control panel, see Software Guide... is not installed properly, reinstall it properly even after attempting
reinstallation, contact your sales or service representative. Installing Options
F After installing the option, print the configuration page to close the ...
User Guide - Page 45
.... I After installing the option, print the configuration page to confirm the in the printer driver. ❒ If the memory unit is installed properly, the memory capacity will ... p.14 "Test Printing".
19
If it properly even after the reinstallation, contact your sales or service representative. ASH031S
H Attach the memory cover. Installing Options
F Keeping the module at an angle,...
User Guide - Page 63
... OHP transparencies.
For more information about recommended paper, contact your sales
5
or service representative.
❒ Do not use paper that has already been printed onto by other than the ones recommended
is only available for the SP C312DN model printer. Paper Recommendations
Paper Recommendations
Loading Paper
Important
❒ Do not use dirty or...
User Guide - Page 68
...and Other Media
Paper not Supported by other than a laser printer (e.g. monochrome and color copiers, ink-jet printers, etc.)
5
• Special paper, such as... already been printed onto, except a preprinted letterhead. Malfunctions are not supported by this printer.
• Paper meant for an ink-jet printer
• Bent, folded, or creased paper
• Curled or twisted paper
•...
User Guide - Page 99
...,
put the old print cartridge into the bag, and then put it into the box.
6
ASH061S
Note ❒ Make sure to trap your sales or service representative.
73
cycling and environmental purposes. ❒ Comply with both hands carefully. appears on the old print cartridge. For details, ask your
fingers. Be careful...
User Guide - Page 130
...of the optional pa- per feed unit.
104 I Turn the power switch on. Cleaning the Printer
G Slide Tray 1 along the rails, and push it carefully all
the interface cables that ...❒ If misfeeds or multi-feeds of paper occur after cleaning the friction pad, contact your sales or service representative.
❒ If the optional paper feed unit is installed, clean its friction pad in the same
way...
User Guide - Page 136
... is a paper jam in Tray 2. If the error occurs again, contact your sales or service representative. Paper Misfeed Duplex Unit
Remove Misfeed Internal Path
There is a paper jam in the paper... the control panel. If the download fails again, contact your sales or service representative.
Load Paper: # or Stop/Start
The printer detected that the actual paper type and size are not the same as ...
User Guide - Page 137
... is out of Prepare a new print car- Reset Tray # correctly
The indicated paper input Install the indicated paper tray # (1 or 2) is not installed correctly.
SC XXX Power off the main power, and then turn it .
Replace the waste toner box with the
Call Service If error reoccurs printer's controller. See p.74 "Replacing the Waste...
User Guide - Page 139
... use. See p.139 "Specifications". Is the Ready indicator
If not blinking or lit, the data is connected to the printer.
Can you should use the correct one .
The type of sales or service representatives.
113
For details about
checking the port connection, see p.14 "Test Printing". Load paper into the power outlet...
User Guide - Page 145
... Roller and the Paper Tray".
119
Protect the printer from the printer. Other Printing Problems
Status
Images are printed diagonally ...to the pages
Adjust the front end paper guide and both side paper guides to match the paper size.
If this procedure does not resolve the problem, contact your sales or service...
User Guide - Page 147
... the power switch off and on. Press the {#Enter} key.
If this procedure fails to resolve the problem, contact your sales or service representative.
Color documents are printed in the printer driver's dialog box.
Select [CMY + K] for [Gray Reproduction (Text/Line Art):] in black and white.
8
Fine dot pattern does not print...
User Guide - Page 149
... Problems
Status
Possible Causes, Descriptions, and Solutions
If rubbed with your sales or service representative.
8
123 See the printer driver Help. The setting of the paper may not be correct. When the ... setting for thick paper may not be set.
• Check the paper settings of this printer.
If the problem cannot be guaranteed. The toner has run out and print-
you to ...
User Guide - Page 150
... Guide.
If the email was set for information about the location of sales or service representatives.
124 No e-mail notification is properly attached. Note
❒ If the printer is selected. If the strange noise persists, contact your sales or service representative. Also check error mail information from , check the supply or option is...
User Guide - Page 167
... that support USB 2.0. • USB Host (1.1)
Note ❒ USB Host (1.1) is only available for the SP C312DN model printer.
❖ Printer Language
PJL, PCL 5c/6, PostScript Level 3, PictBridge
Note
10
❒ PictBridge is only available for the SP C312DN model printer.
❖ Fonts
PCL 41 Symbolset, 35 Intellifonts, 10 TrueType fonts, 1 bitmap font. PostScript 3 80...
User Guide - Page 183
... 109
10.Appendix
Software and Utilities Included on the CD-ROM 113 Printer Drivers for this Printer 113
Cautions to Take When Using in a Network 114 Using DHCP...114
Using Adobe PageMaker Version 6.0, 6.5, or 7.0 115 When Using Windows Terminal Service/MetaFrame 116
Operating Environment 116 Supported Printer Drivers 116 Limitations ...117
INDEX...118
vii
User Guide - Page 189
... in the [Port name] box.
F Click [Local printer], and then click [Next >]. The [Add Standard TCP/IP Printer Port Wizard] dialog box appears.
K Click [Finish]. D Click [PostScript 3 Printer Driver]. In a Windows Vista environment, click [Add a local printer]. You can select [Autodetect], [TCP/IP Device], or [Web Services Device]. C If necessary, enter an port name in...
User Guide - Page 219
... sizes.
❖ Duplex printing - 600 dpi Fine (4 bits)
• 128 MB (standard)
3
With the PCL printer driver:
Printing is possible with all paper sizes.
Note
❒ Duplex printing is only available for the SP C312DN model printer.
❒ To print an A3, 11 " × 17 ", B4, or 8K size document, you must first...
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