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Question posted by aphilpot on January 9th, 2013

Scan-to-email C4502

I need instructions on how to set up out Savin C4502 to send scans via email. The addresses for users are in the data, but emails do not send.

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Answer #1: Posted by freginold on January 9th, 2013 1:29 PM

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freginold

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Hi, to set up scan to email, go to User Tools > System Settings > File Transfer and enter the name or IP address of your SMTP server. (If you do the host name rather than IP address, you'll also need to have a DNS server entered under User Tools > System Settings > Interface Settings). Select Connection Test to make sure the copier can reach the server.

If you use SMTP authentication, you'll need to enter than information under the File Transfer tab as well. If you are planning to auto-specify a sender, you can select that option on this tab, and enter the email address to use under the administrator's email address setting. If you don't auto-specify, you'll have to choose a sender each time you scan.

Once you've entered these settings, you should be all set up. Exit out of User Tools and go to the Scanner screen, then select an email address and send a scan to see if it works.

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Related Ricoh Aficio MP C4502 Manual Pages

General Settings Guide - Page 2

.../Aficio MP 4500G Certain types might not be liable for quick reference. Caution: Use of controls or adjustments or performance of your machine, certain units may be slightly different from the machine. Check the type of procedures other than those specified in this manual might be optional. Introduction This manual contains detailed instructions...

General Settings Guide - Page 30

...22 Menu User Tool Interface Settings/Network IP Address Interface Settings/Network Gateway Address Setting Requirements Necessary Necessary Interface Settings/Network DNS Configuration As required Interface Settings/Network DDNS Configuration As required Interface Settings/Network Domain Name As required Interface Settings/Network WINS Configuration Interface Settings/Network Effective...

General Settings Guide - Page 65

... software, it does so automatically. livery software. If you do, you will have to preregister I/O devices in bold type. ❖ Delivery Option Enables or disables sending stored or scanned documents to ScanRouter delivery software, it . 57 The default setting for Line 2 is being used by the ScanRouter delivery software. ❖ Fax RX File Transmission...

General Settings Guide - Page 78

...setting is possible when sending scan files by email using the scanner or fax function. This function is On. ❖ Firmware Version You can check the version of the software installed in the LDAP server Address Book directly. Reference p.3 "Accessing User Tools" p.189 "Address... Log Setting For details about this function, consult your administrator. ❖ Data Security for Each User" ...

General Settings Guide - Page 196

...emails. If you select [Send URL Link], URL Links to file locations are only stored. If you select [Send File], actual files are attached to store files, specify [Store File] for scanning. 6 ❖ Stored File E-mail Method Specify the e-mail setting... User Tools" 188 The e-mail text which e-mail information such as the default that nothing has been selected. The default setting ...

General Settings Guide - Page 227

.... If you press , you do this, set the machine to prevent unauthorized access. Note ❒ You can set a protection code on the sender address to send a Transmission Result Report by the registered name, user code, fax number, folder name, e-mail address, or IP-Fax destination. 219 D Press [Address Book Management]. See "Sending Scan File by E-mail", Scanner Reference. ❒...

Manuals - Page 12

... Documents to Electronic Formats Easily BQX138S Sending scan files See "Basic Procedure for Saving Scan Files on a Removable Memory Device", Scan . Managing and using documents converted to Folder", Scan . Storing scan files in which scan files are stored See "Sending the URL by E-mail", Scan . Converting transmitted faxes to electronic formats and sending them to a computer See "Overview of...

Manuals - Page 21

....xxx [email protected] xxx.xxx.xxx.xxx CJQ606 E-mail Transmission and Reception This machine converts scanned document images to e-mail format, and transmits and receives this data over the Internet. • To send a document, specify an e-mail address instead of a fax number (IP-Fax Transmission). • This machine can receive documents sent via...

Manuals - Page 24

...a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). • You can send scan files directly to folders (Sending scan files by Scan to a client computer. *1 The ScanRouter .... • You can use Web Services on Devices (WSD) to send scan files to Folder). • You can use this machine as a delivery scanner for sale...

Manuals - Page 48

.../Counter] key • User Tools Press to change the default settings to delete a number entered. 17. See "Saving Energy", Getting Started . See "Switching Screen Patterns", Getting Started . 12. [ ] key (Enter key) Press to confirm values entered or items specified. 13. [Start] key Press to start copying, printing, scanning, or sending. 14. [Sample Copy] key...

Manuals - Page 99

... specify the scan settings you do not, the top/bottom orientation of the original will be specified as necessary: User Name You can be automatically assigned names such as not to send to store ... information can store and send a document at the same time. Storing a Document Storing a Document You can be selected from the Address Book or entered manually. Select [Send & Store] or [Store ...

Manuals - Page 121

... original to be scanned. 119 Press the [E-mail] tab. 4. Place originals. 5. If a previous setting remains, press the [Clear Modes] key. 3. Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen. Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by Email 1.

Manuals - Page 122

...select [Recept. Press the [Start] key. Check that is selected. 4. Enter the name, and then press [OK]. 7. 6. Press [Address Book Management]. 3. The name entry display appears. 6. Scan Example: Scanning the document in the selected title. 120 To specify the e-mail sender, press [Sender Name]. 8. Notice]. Press the [User Tools/Counter] key. 2. Press [New Program]. 5.

Manuals - Page 127

... Compression PDF] ,[PDF/A] If you want to Folder, and saving files on the scan settings and other conditions. You can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to send. Select a file type. 3. Press [Send File Type / Name]. 2. Press [OK]. 125 For details about file types, see "Notes...

Manuals - Page 129

...or scanning by other operations are complete, and it , select the user name registered in this chapter, see "Registering Addresses and Users for storing documents on the security setting,...and "COPY0002" is to the scanned document. 7. Storing Data This section describes the procedure for Facsimile/Scanner Functions", Connecting the Machine/ System Settings . Document Server This chapter ...

Manuals - Page 183

...8226; Check that the correct gate keeper address is listed in [H.323 Settings] of [Facsimile Features]. The name of...Scan Size], specify the scan area in [Scan Settings], and then resend the document. "Cannot find the specified path. When Messages Are Displayed on the Control Panel • Settings that can be confirmed in System Settings or Facsimile Features on the gatekeeper by another device...

Manuals - Page 192

...fax function. The logged in user name For details about how to set does not have the privileges to a device that does not support the remote function. • User authentication on the number of... disappears. Do not switch off the power while this function." "You do not have been scanned. Be sure to place your access permission for permissions, see Security Guide . To check your...

Manuals - Page 216

... occurred and connection has failed. Time outs occur when too much time passes between scanning an original and sending its data. Reduce the number of time outs: • Too many originals per file. Check the authentication settings, and then enter a correct user code. 214 10. Try the operation once more. • Try the operation again...

Manuals - Page 217

... function, see "Relationship between Resolution and Scan Size", Scan . Email Size] in a path has been exceeded. "Exceeded max. data capacity. Sending E-mail has been cancelled. For details about the settings for the path." Specify the scan size and resolution again. The scanned data exceeded maximum data capacity. Specify the scan size and resolution again. The maximum...

Manuals - Page 221

...email address and the administrator's e-mail address do not match. "Print & Delete Scanner Journal" in use. You cannot change the file name. 219 Next, press the [Copier] icon on the Control Panel Message "Original(s) is full. Retry sending after sending jobs in standby state, and sending was canceled. Sending the data... is set SMTP authentication, see "General Settings", Scan . ...