Ricoh Aficio MP C305 Support Question

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Question posted by sales1bmecsvg on March 22nd, 2023

Photoconductor Units Not Set Correctly

What do I do when my Ricoh mpc305 printer shows me a message saying"photoconductor is not set correctly"

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Answer #1: Posted by SonuKumar on March 22nd, 2023 10:18 AM

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The "Photoconductor Units Not Set Correctly" error message on a Ricoh Aficio MP C305 printer usually indicates that one or more of the photoconductor units are not installed properly or need to be replaced. Here are the steps you can follow to troubleshoot this issue:

Check the photoconductor units: Open the front cover of the printer and check the photoconductor units. Ensure that they are installed correctly and seated firmly in their slots. You may also want to remove and reinsert each unit to make sure that it is properly seated.

Replace any damaged units: If the photoconductor units are damaged or worn out, they may need to be replaced. Check each unit for signs of wear or damage, such as scratches or cracks, and replace any that are defective.

Clean the photoconductor units: Dirty or dusty photoconductor units can cause errors. Use a soft, dry cloth to clean the surface of each unit. Avoid touching the surface with your hands, as this can cause damage.

Reset the printer: If none of the above steps solve the problem, try resetting the printer. Turn off the printer, unplug it from the power source, wait for a few minutes, and then plug it back in and turn it on.

If the error message still persists after following these steps, you may need to contact Ricoh technical support for further assistance.

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Answer #2: Posted by Sipra786 on March 22nd, 2023 3:40 AM

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When your Ricoh mpc305 printer displays a message indicating that the photoconductor is not set correctly, it means that the photoconductor unit may not be properly installed or seated in the printer.

Here are the steps you can follow to try and resolve the issue:

Turn off the printer and unplug it from the power source.
Open the front cover of the printer to access the photoconductor unit.
Carefully remove the photoconductor unit from the printer.
Check the unit for any signs of damage, such as cracks or broken pieces.
Reinsert the photoconductor unit back into the printer, ensuring that it is seated properly and securely.
Close the front cover of the printer.
Plug the printer back in and turn it on.
Check if the error message is still displayed.

If the error message persists after following these steps, you may need to replace the photoconductor unit. Contact your printer's manufacturer or a certified technician for assistance in replacing the photoconductor unit.

Answer #3: Posted by Animesh1234 on March 22nd, 2023 6:56 AM

Animesh1234

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March 12th, 2023

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When your Ricoh mpc305 printer displays a message indicating that the photoconductor is not set correctly, there are several things you can do to troubleshoot the issue. Here are some steps you can follow:

Power off the printer and unplug it from the power source. Then, wait for at least 30 seconds before plugging it back in and turning it on.
Open the printer cover and locate the photoconductor unit. Make sure it is properly seated and locked into place.
Check if the photoconductor unit is damaged or dirty. If it is dirty, clean it with a soft, lint-free cloth. If it is damaged, replace it with a new one.
Check if there are any paper jams or obstructions in the printer that might be preventing the photoconductor unit from seating properly.
Reset the printer's settings to the default factory settings by following the instructions in the printer's user manual.
If none of these steps resolve the issue, contact Ricoh's customer support or a professional technician for further assistance.

Remember to always follow the manufacturer's instructions and take precautions when handling electrical equipment.

Related Ricoh Aficio MP C305 Manual Pages

Manuals - Page 88

.... If you require. Select [Store to HDD] or [Store to send documents after storing files. 1. Specify the "Original Orientation" setting correctly. Select [Store to HDD Send] to HDD Send]. Password You can set this function so as not to send to know who and what departments stored documents in the preview. 2. Place the...

Manuals - Page 107

...] is selected, the SMB User Name and SMB Password that [SMB] is set correctly. 26. Basic Procedure When Using Scan to confirm, and then press [OK]. 19. If the connection test.... To specify a folder, you have specified in [Default User Name/Password (Send)] of File Transfer settings are applied. 14. Check that you can either enter the path manually or locate the folder by browsing...

Manuals - Page 137

Index) Plain Paper 1-Thick Paper 2 Paper size Select the paper size using the System Settings menu: A4 , A5 , B5 JIS , 81/2 × 11 , 51/2 × 81/2 ...Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed. • When you load OHP transparencies, check the front and back of the sheets, and place them correctly, or a misfeed might occur. ...

Manuals - Page 162

...details about SIP Settings, see "Initial Settings", Fax . • For details about network problems, contact your administrator. Troubleshooting Message "Check whether ...Settings] of [Facsimile Features]. Cannot access SIP server. • Check that the correct SIP Server IP Address is rejected by another device. • Check that the correct alias phone number is listed in [SIP Settings...

Manuals - Page 169

For details about reception of the Internet Fax. A network error has occurred Make settings correctly for LDAP server authentication. Next, press the [Stop] key. When the message appears on the screen, follow the instructions to resume reception of the Internet Fax if the timeout period has not expired. Press [Exit], and then ...

Manuals - Page 170

... correctly. The destination list is not currently valid." "You do not have permission to use this function." A new device ...set does not have been scanned. Please wait. Do not turn off the main power switch while this message...its certificate is displayed. The device certificate (S/ MIME) has expired. Operation is not possible while this message is not currently valid." ...

Manuals - Page 175

...The machine is changing settings. The machine is resetting the print job. The machine is inserted correctly. Messages displayed on the control panel when using the printer function • ... appears on . • The settings are not updated although the unit is preparing, performing initial adjustments, or adding toner. Wait a while. This message might appear for use the control panel...

Manuals - Page 177

... containing paper that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the input tray. font settings. 175 If the message appears again, contact your... interface unit is the same size as a "wireless card".) • The Bluetooth interface unit was connected while the machine was turned on. • The Bluetooth interface unit was ...

Manuals - Page 178

Please call service." (A "wireless LAN board" or "Bluetooth unit" is referred to use this message is being updated from a removable memory device Message Causes Solutions "Unable to delete a document you can resume operation. Wait until the message disappears. "You do not have tried to delete files without access privileges. Messages during Direct print from the network using...

Manuals - Page 179

...correctly. Causes Solutions • The size of the selected file exceeds 1 GB. • The total size of different formats at the same time. Check the print settings. Turn off the main power switch, and then back on the Control Panel Message... a function other than the Direct printing function from removable memory devices. Message "86: Error" "91: Error" "92: Error" "98:...

Manuals - Page 181

...'s memory size is set correctly in the Document Server when the hard disk was canceled. "Classification Code is not supported with the printer driver. "Collate has been cancelled." Causes Solutions The classification code has not been entered, or the classification code has been entered incorrectly. Collate was malfunctioning. When Messages Are Displayed on again...

Manuals - Page 187

... type, and then print the file again. Check that the Login User Name and Login Password are correct. "You do not have the privileges to set to use this function. Messages during Direct print from removable memory devices. of the Document Server was exceeded. Job Reset is automatically performed if the specified paper type...

Manuals - Page 194

... again. "Memory device error A non-writable medium is full. Use a different medium. For details about LDAP server, see Security Guide . For details about LDAP Authentication, see "Programming the LDAP server", Connecting the Machine/ System Settings . If the message is still shown, the network may be busy. • Check that the correct settings for LDAP server...

Manuals - Page 207

... the Machine/ System Settings . 205 When the message appears on the [...correctly. • Check whether the machine is not available. The machine is not connected to the network correctly...Messages Are Displayed on Your Computer Screen Message Causes Solutions "Scanner is in use for a while, and then reconnect. • Cancel the job that is being used on the specified device...

Support Guide - Page 1

... MP C305SP Ricoh MP C305SPF MP C305SP Savin MP C305SPF MP C305SP Product Concept The new D117/D118 color compact MFP is being introduced as a high performance all in one solution for your desk top featuring : • Adjustable 4.3 inches operation panel, with USB/SD slot • Customizable Home Screen for each user • Twin Laser Scanning Unit...

Support Guide - Page 2

... 416011 Copier, Fax, Printer Color MFP MP C305SP 416014 Copier, Printer NOTE: Order Numbers are provided for proper order numbers to change without notice Unique Unique Common D129/D130 Common D129/D130 Common D143/D144 Common D120/D121/D122 6/21/2012 Options Item PB1050 Description Paper Feed Unit EDP Code 416017 Product Code D573...

Support Guide - Page 5

Ricoh version machines: ... are shipped as a generic version. Configuration Main Frame Configuration Item Item B Main Unit A Paper Feed Unit PB-1050 D 1 Bin Tray BN1010 E ARDF DF1030 F Platen Cover PN1010 C...Remarks D117: MP 305SPF/D118: MP 305SP Up to change without notice 6/21/2012 Savin/Lanier: You must attach the model label (provided) to the front cover and set the Plug ...

Security Target - Page 1

... : 1.00 Portions of the evaluated and certified security target written in Japanese. All rights reserved. This document is a translation of Aficio MP C305 series Security Target are reprinted with written permission from IEEE, 445 Hoes Lane, Piscataway, New Jersey 08855, from IEEE 2600.1, Protection Profile for Hardcopy Devices, Operational Environment A, Copyright © 2009 IEEE.

Security Target - Page 8

... and the versions of the TOE is a digital multifunction product (hereafter "MFP") with "HDD Option Type C305" option installed. All rights reserved. The identification information...information of TOE MFP Names TOE Versions Ricoh Aficio MP C305, Savin MP C305, Lanier MP C305, nashuatec MP C305, Rex-Rotary MP C305, Gestetner MP C305, infotec MP C305 System/Copy Network Support Fax RemoteFax ...

Security Target - Page 66

...tests [selection: during initial start-up] to : No other components. Copyright (c) 2012 RICOH COMPANY, LTD. Page 65 of 91 Query and deletion of audit logs by MFP ...setting information by MFP administrator Query of @Remote setting information by MFP administrator Modification of Device Certificate by MFP administrator FMT_SMR.1 Security roles Hierarchical to demonstrate the correct ...