Ricoh Aficio MP C3002 Support Question
Ricoh Aficio MP C3002 Support Question
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Question posted by deadri on June 6th, 2014
Cannot Scan To Folder C3002
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Current Answers
Answer #1: Posted by freginold on July 20th, 2014 6:27 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
Hi, there are many reasons why you may not be able to scan to a folder. Here are some of the more common reasons:
- The folder that you are trying to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder (possibly someone changed their password recently)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware device or software program preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
- If you are using an IP address for the computer instead of a host name, the computer's IP address has changed
If scanning to a folder was never fully set up, you can find detailed instructions for doing so here:
- How to link to a network share folder from a Ricoh Aficio MP series copier
- The folder that you are trying to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder (possibly someone changed their password recently)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware device or software program preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
- If you are using an IP address for the computer instead of a host name, the computer's IP address has changed
If scanning to a folder was never fully set up, you can find detailed instructions for doing so here:
- How to link to a network share folder from a Ricoh Aficio MP series copier
Related Ricoh Aficio MP C3002 Manual Pages
Manuals - Page 5
... 6. Storing a Document...97 Sending Stored Documents...98
Printing the Journal Manually...100 5. Scan Basic Procedure When Using Scan to Folder 111 Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information...112 Registering an SMB Folder...114 Deleting an SMB Registered Folder...117 Entering the Path to the Destination Manually 118 Basic Procedure for Sending...
Manuals - Page 12
... Procedure When Using Scan to Electronic Formats Easily
BQX138S
Sending scan files See "Basic Procedure for Saving Scan Files on media See "Basic Procedure for Sending Scan Files by E-mail", Scan . What You Can Do with This Machine
I Want to Convert Documents to Folder", Scan . Storing scan files on a Removable Memory Device", Scan . 1.
Storing scan files in which scan files are stored...
Manuals - Page 24
.... • You can use Web Services on Devices (WSD) to send scan files to a client computer. *1 The ScanRouter ...scan files in the delivery server or send them to a folder in a Network Environment
CJQ607
• You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). • You can send scan files directly to folders (Sending scan files by Scan to Folder...
Manuals - Page 55
..., File Type, Store File (except for User Name and Password), Preview, transmission type, destinations (except for folder destinations), Select Line, Adv.Features, memory transmission/immediate transmission, TX Status Report, TX Mode (except for Subject) Scanner: Scan Settings, density, Original Feed Type, Send File Type / Name (except for Security Settings), Select Stored File...
Manuals - Page 94
...[Home] screen. Place the original into the ADF. 5. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission.
•... Transmission, you can specify fax or IP-Fax destinations.
Select the scan settings you call the receivers and confirm with them when sending important documents.
1. Fax
Transmitting...
Manuals - Page 113
... address book.
1. For the information not included in this procedure, refer to "Preparation for Sending by Scan to Folder
• Before performing this chapter, see Scan on the [Home] screen. Place originals.
111 Make sure that no previous settings remain. Basic Procedure When Using Scan to Folder", Scan and confirm the details of the destination computer.
Manuals - Page 114
... in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Colour: Text / Photo] in a network domain. Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information
The following procedures explain how to create a shared folder on [Command Prompt].
2.
Next, enter the command "set " and "user".)
112...
Manuals - Page 115
... access rights only to step 5. 4. Click [OK].
113 On the [Sharing] tab, select [Advanced Sharing...]. Click [Share this folder]. Basic Procedure When Using Scan to , and then click [OK]. 11. Right-click the folder, and then click [Properties]. When using Windows XP, on the computer. 2. Use the following procedure, a computer which is a security...
Manuals - Page 116
... In the [Select Users or Groups] window, click [OK]. 8.
Press the key for the created shared folder If you want to , and then
click [OK]. 7. Click [Add...]. 4. Check that [Program / ... display appears. 6.
Enter the name, and then press [OK]. 7. Scan
Step 3: Specifying access privileges for the classification you can select are as follows:
1. On the [Security] tab,...
Manuals - Page 117
...Scan to Folder
• [Frequent]: Added to the page that you can select [Frequent] and one more key for each title. 8. Enter the password again to check the path is set correctly. 115 Press [Change] or [Browse Network], and then specify the folder... 14. Press [Change] under "Login User Name". 11. To specify a folder, you have specified in the selected title. Check that [SMB] is selected, ...
Manuals - Page 127
...device. Press [OK].
125 File types can select one of the following file types:
• Single Page: [TIFF / JPEG], [PDF], [High Compression PDF] ,[PDF/A] If you select a single-page file type when scanning ...
3. You can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to send. Specifying the File Type
Specifying the File Type
This section...
Manuals - Page 183
...administrator.
On the control panel, under [Scan Size], specify the scan area in [Scan Settings], and then resend the document.
For details about settings scan size, see "Initial Settings", Fax .... is already registered on the gatekeeper by another device.
• Check that the computer name and the
folder entered as the
folder name for the destination are any network problems."...
Manuals - Page 191
...'s blank side might have been suspended.
Next, press the [Stop] key. To continue scanning and printing press [Continue], to place your originals correctly. Do you want to select only...suspended jobs press [Job List]."
The specified group contains fax destinations, e-mail destinations, and/or folder destinations, either of the document is also full, the tray name shown on the [Home]...
Manuals - Page 213
... for the error messages that the ID and password for the destination folder are correct.
• Check that appear on the control panel. To check the current status, press [Scanned Files Status]." When Messages Are Displayed on the Configuration Page. WSD (Device) protocol or WSD (Scanner) protocol is disabled. If a message not described...
Security Target - Page 1
...reserved. This document is a translation of Aficio MP C3002/C3502 series Security Target are reprinted with written permission from IEEE, 445 Hoes Lane, Piscataway, New Jersey 08855, from IEEE 2600.1, Protection Profile for Hardcopy Devices, Operational Environment A, Copyright © 2009 IEEE. Copyright (c) 2012 RICOH COMPANY, LTD.
Aficio MP C3002/C3502 series Security Target
Author : RICOH...
Security Target - Page 8
... TOE. The identification information of the TOE is a digital multifunction product (hereafter "MFP") with "Fax Option Type C5502" option installed.
Page 7 of 93
1 ST Introduction
This section describes ST Reference, TOE Reference, TOE Overview and TOE Description.
1.1 ST Reference
The following are identical. Title
: Aficio MP C3002/C3502 series Security Target
Version
: 1.00
Date...
Security Target - Page 15
...
Guidance Documents for Product
- It is inserted into or removed from the client computer. The SD Card is provided with individual TOE component. MP C3002/C3502/C4502/C4502A/C5502/C5502A Aficio MP C3002/C3502/C4502/C4502A/C5502/C5502A User Guide D143-7004
- Manuals
Copyright (c) 2012 RICOH COMPANY, LTD. USB Port The USB Port is placed...
Security Target - Page 16
... and Utilities RICOH Aficio MP C3002/MP C3002G/MP C3502/MP C3502G LANIER MP C3002/MP C3002G/MP C3502/MP C3502G SAVIN MP C3002/MP C3002G/MP C3502/MP C3502G D143-7429
Copyright (c) 2012 RICOH COMPANY, LTD. Printer/Scanner Drivers and Utilities RICOH Aficio MP C3002/MP C3002G/MP C3502/MP C3502G LANIER MP C3002/MP C3002G/MP C3502/MP C3502G SAVIN MP C3002/MP C3002G/MP C3502/MP C3502G D143-7429...
Security Target - Page 17
... a Network Environment Compliant with IEEE Std. 2600.1TM-2009
D143-7063
- All rights reserved. Safety Information A232-8561A
- MP C3002/C3502/C4502/C4502A/C5502/C5502A Aficio MP C3002/C3502/C4502/C4502A/C5502/C5502A Read This First D143-7007
- Manuals MP C3002/MP C3502/MP C4502/MP C4502A/MP C5502/MP C5502A Aficio MP C3002/MP C3502/MP C4502/MP C4502A/MP C5502/MP C5502A A D143-7447
-
Security Target - Page 18
...2012 RICOH COMPANY, LTD. SOFTWARE LICENSE AGREEMENT D645-7901
- Printer/Scanner Drivers and Utilities RICOH Aficio MP C3002/MP C3502 Gestetner MP C3002/MP C3502 LANIER MP C3002/MP C3502 D143-7441
- All rights reserved. Manuals MP C3002/MP C3502/MP C4502/MP C4502A/MP C5502/MP C5502A Aficio MP C3002/MP C3502/MP C4502/MP C4502A/MP C5502/MP C5502A D143-7444
- Help 83NHCEENZ1.40 v124
-
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