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Ricoh Aficio MP C3001 Support Question

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Question posted by mokuma on May 29th, 2014

Ricoh Aficio Mp C5501 Does Not Scan To My Network Folder

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Answer #1: Posted by freginold on May 29th, 2014 9:10 AM
This answer was accepted by the poster of the original question.
freginold

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Hi, there can be many possible reasons why the C5501 won't scan to your folder. Without knowing more information, here are some common reasons scanning won't work:

- The folder that you are trying to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware device or software program preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain

If scanning to your folder was never fully set up, you can find instructions for doing so here:

- How to link to a network share folder from a Ricoh Aficio MP series copier

Related Ricoh Aficio MP C3001 Manual Pages

General Settings Guide - Page 5

.../LAN-Fax 13 Settings Required to Use Internet Fax 16 Settings Required to Use E-mail Function 20 Settings Required to Use Scan to Folder Function 24 Settings Required to Use the Network Delivery Scanner 27 Settings Required to Use Network TWAIN Scanner 30 Settings Required to Use Document Server 32 Using Utilities to Make...
General Settings Guide - Page 32

... Settings" p.68 "File Transfer" Settings Required to Use Scan to Folder Function This section lists the settings required for sending file with ethernet cable. Menu User Tool Setting Requirements Interface Settings/Network Machine IPv4 Address Neccessary Interface Settings/Network IPv4 Gateway Address Neccessary Interface Settings/Network DNS Configuration As required Interface Settings...
General Settings Guide - Page 312

... Scanner / IEEE 1394 (IPv4 over 1394), 31 Settings Required to Use Network TWAIN Scanner / IEEE 802.11b (wireless LAN), 31 Settings Required to Use Scan to Folder Function, 24 Settings Required to Use Scan to Folder Function / Ethernet, 24 Settings Required to Use Scan to Folder Function / IEEE 1394 (IPv4 over 1394), 25 Settings Required to Use...
Security Target - Page 8

... of TOE Names Ricoh Aficio MP C3001, Ricoh Aficio MP C3501, Ricoh Aficio MP C3001G, Ricoh Aficio MP C3501G, Gestetner MP C3001, Gestetner MP C3501, Lanier MP C3001, Lanier MP C3501, Lanier LD630C, Lanier LD635C, Lanier LD630CG, Lanier LD635CG, nashuatec MP C3001, nashuatec MP C3501, Rex-Rotary MP C3001, Rex-Rotary MP C3501, MFPs Versions Software System/Copy Network Support Scanner Printer...
Security Target - Page 17

... - Manuals for Users D088-7404 - Manuals for Administrators: Using this Machine in a Network Environment Compliant with IEEE Std. 2600.1TM-2009 D088-7709 - Notes for Administrators Aficio MP C3001/MP C3001G/MP C3501/MP C3501G/MP C4501/MP C4501G/MP C4501A/MP C4501AG/ MP C5501/MP C5501G/MP C5501A/MP C5501AG C9130/C9130G/C9135/C9135G/C9145/C9145G/C9145A/C9145AG/C9155/C9155G/C9 155A...
Security Target - Page 18

... Guide D088-7885 - Safety Information for Administrators: Using this Machine in a Network Environment Compliant with IEEE Std. 2600.1TM-2009 D088-7705 - Notes for MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A/Aficio MP C3001/Aficio MP C3501/Aficio MP C4501/Aficio MP C4501A/Aficio MP C5501/Aficio MP C5501A D088-7400A - Notes for This Machine D081-7602 - Manuals for Users...
Security Target - Page 19

... Notes on Security Functions D088-7706 - Notes for Administrators Aficio MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A D089-6909A - To Users of This Machine D029-7904 - The direct users and indirect users are described as follows: Copyright (c) 2011 RICOH COMPANY, LTD. Manuals for Users D088-7608 - Notes for...
Brochure - Page 1

Ricoh Aficio MP C3001/C3501 and MP C4501/C5501 Color Digital Imaging System Exceptional Color, Remarkable Productivity secure dynamic advanced
Brochure - Page 2

Ricoh Aficio MP C3001/C3501 and MP C4501/C5501 Versatile color in a convenient, cost-effective design. The RICOH® Aficio® MP C3001/C3501 and MP C4501/C5501 deliver all this and more collaboration and less outsourcing. Use these innovative systems to accomplish any critical task-from printing and copying to scanning and faxing, from finishing and distribution to offer vibrant image...
Brochure - Page 3

... them for maximum defense against unauthorized network interceptions with a variety of user ...Ricoh Aficio MP C3001/C3501 and MP C4501/C5501 provide an extensive array of capabilities for fast-paced, results-oriented offices. • Expect powerful multifunction performance with a complete lineup of printing, copying, scanning...around waiting for Scan-to-Email and Scan-to-Folder functions. Users ...
Brochure - Page 4

... Automatic Stackless Duplexing, which lets you easily store scanned files on output for more , with a variety of full-color, professionally finished documents. Ricoh Aficio MP C3001/C3501 and MP C4501/C5501 Advanced Document Distribution Ensure recipients around the world receive important documents. Use these versatile devices to manage document distribution. • Distribute hardcopy...
Brochure - Page 5

...Ricoh HotSpot MFP option. Print documents directly from a laptop, handheld device...connecting to the local network. This capability lets ...MP C4501/C5501 provides a color copy in 23 seconds and recovers from a USB drive or SD card right at www.energystar.gov/products. The MP C3001/C3501 delivers the first color copy in just 7.8 seconds or 4.9 seconds for the MP C5501). The Ricoh Aficio MP C3001...
Brochure - Page 6

...Finisher for traditional stapling, or a 2,000-sheet Booklet Finisher (shown) for professional-quality bookletmaking. The MP C4501/C5501 can be equipped with a One-Tray Paper Bank (Caster Table required). Use the optional Side Output ...to separate copy, print and fax output. The Ricoh Aficio MP C3001/C3501 can be equipped with a 500-sheet or 1,000-sheet Finisher for maximum versatility.
Brochure - Page 7

... of a document simultaneously by two scanners, significantly improving scanning speed for two-sided originals. Two front-loading Standard ...400 sheets (with an option to feed envelopes right from the drawer. Ricoh Aficio MP C3001/C3501 and MP C4501/C5501 The standard 50-sheet (MP C3001/C3501) or 100-sheet (MP C4501/C5501) Automatic Reversing Document Feeder easily handles one- Tray 2 can also be...
Brochure - Page 8

... convert scanned files into true document portals. • Leverage the smartest, most effective workflow tools and streamline every aspect of user-friendly, easy-tointegrate software solutions from the PC, without involving IT. Choose from a long list of your experience with App2Me-enabled MFPs remains completely personalized for the Ricoh Aficio MP C3001/C3501 and MP C4501/C5501...
Brochure - Page 9

..., which scans both sides of a document automatically. (Available on Ricoh Aficio MP C4501A/ C5501A... only.) • Let users get creative with outstanding cost-efficiency. • Energize your business documents and is ideal for users who require more . Control costs and speed turnaround by adding a Cabinet Stand, one additional paper tray (available on MP C3001...
Brochure - Page 10

...Optical Character Recognition) tools let you deal with documents on the Ricoh Aficio MP C3001/C3501 and MP C4501/C5501 make them very user-friendly and help you transform scanned hardcopy documents into a single device, with a smaller footprint and one hand. The detachable scanner option makes the MP C4501/C5501 completely accessible to locate documents using a keyword search. • Never...
Brochure - Page 11

Ricoh Aficio MP C3001/C3501 and MP C4501/C5501 System Specifications General Specifications Specifications for MP C4501/C5501 are the same for MP C4501A/C5501A except where indicated Configuration Desktop Color Laser MFP Printing Process Dry Electrostatic Transfer with Dual Component Magnetic Brush Development; 4-Drum Method Scanning Technology 1D Solid Scanning via CCD Output Speed MP ...
Brochure - Page 12

...network, application or PC performance. All other trademarks are registered trademarks of Ricoh Company, Ltd. Print speed may be installed with any Finisher or Side Tray Side Tray Type C5501... x 8.5" to 11" x 17" Staple Paper Weight 14 - 42 lb. Ricoh Aficio MP C3001/C3501 and MP C4501/C5501 System Specifications (continued) Side Large Capacity Tray (RT3010) All Models Tray Capacity 1,200...
Quick Reference Guide - Page 24

... Flap down, "Face Up," Short Edge Feed, "Put in Long Ways" 4. Printing an Envelope Printing an Envelope Note: This job is only available on the Ricoh Aficio MP 2851/MP 3351 1. Press Enter 8. Choose "Thick Paper" 7. Go to the copier, make sure you have selected the bypass tray for this function.

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