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Question posted by vetnutter on November 11th, 2013

Message Box On Screen: 'functional Problem' Service Code Sc543 On Aficio Mp C280

When the copier/printer is turned on this message box appears on the screen. Don't have a manual and the copier has been paid off; no longer have a contract for service. What do I do? Is it something we can fix?

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Answer #1: Posted by freginold on November 12th, 2013 10:49 AM

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freginold

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Hi, the sc543 is a thermistor/fuser error. Many times it is only caused by a dirty thermistor, so if you can get a copy of the service manual you can probably take the thermistor out and clean it, then reset the code. However, that code is sometimes indicative of a larger problem, such as bad thermistor, bad thermostat, bad fuser lamp, or another problem with the fusing unit.

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Related Ricoh Aficio MP C2800 Manual Pages

Security Target - Page 5

... User Information 71 7.1.4.5 Management of Machine Control Data 72 7.1.5 SF.CE_OPE_LOCK Service Mode Lock Function 72 7.1.6 SF.CIPHER Encryption Function 73 7.1.6.1 Encryption of Document Data 73 7.1.7 SF.NET_PROT Network Communication Data Protection Function 74 7.1.7.1 Use of Web Service Function from Client Computer 74 7.1.7.2 Printing and Faxing from Client Computer 74 7.1.7.3 Sending...

Security Target - Page 6

... attributes 45 Table 17: Characteristics of static attribute initialisation 46 Table 18: List of TSF data management...46 Table 19: List of specifications of Management Functions 48 Table 20: Services requiring trusted paths...52 Table 21: TOE security assurance requirements (EAL3 53 Table 22: Relationship between security objectives and...

Security Target - Page 7

... Support Scanner Printer Fax Web Support Web Uapl Network Doc Box 1.22 8.27 01.23 1.22 04.00.00 1.10 1.08 1.03 Hardware Ic Key 1100 Ic Ctlr 03 FCU Name : Fax Option Type C5000 Copyright (c) 2009,2010 RICOH COMPANY, LTD. All Rights Reserved. Manufacturer : RICOH COMPANY, LTD. ST Title : Aficio MP C2800/C3300 series...

Security Target - Page 8

... though USB. These functions are the major Security Functions of a copier, scanner, printer, and fax (optional). Identification and Authentication Function 3. Security Management Function 7. Service Mode Lock Function 8. MFP Control Software Verification Function For the Security Functions listed above, each function is described in "1.4.4.2 Security Functions". 1.3.3 Environment for...

Security Target - Page 13

.../C5000/C2800G/C3300G/C4000G/C5000G Operating Instructions About This Machine - Notes for Users C2828/C3333/C4040/C5050 MP C2800/MP C3300/MP C4000/MP C5000 LD528C/LD533C/LD540C/LD550C Aficio MP C2800/MP C3300/MP C4000/MP C5000 - Caution on the sales area. Manuals for Security Functions - 1.4.2 Guidance Documents Page 13 of 80 The following sets of user guidance documents are as follows...

Security Target - Page 14

... Environment Copyright (c) 2009,2010 RICOH COMPANY, LTD. Manuals for Security Functions - Notes for Users MP C2800/MP C3300/MP C4000/MP C5000 Aficio MP C2800/MP C3300/MP C4000/MP C5000 A - Quick Reference Printer Guide - Notes for Administrators Security Reference MP C2800/MP C3300/MP C4000/MP C5000 Aficio MP C2800/MP C3300/MP C4000/MP C5000 - Caution on Use of 80...

Security Target - Page 16

... TOE The logical boundaries of a client computer. Figure 3: Logical boundaries of TOE 1.4.4.1 Basic Functions Basic Functions include the Copy Function, Printer Function, Fax Function, Scanner Function, Document Server Function, and Management Function, which are operated from the Operation Panel, and the Web Service Function, which is the service provided by the TOE to users, and the "Security...

Security Target - Page 18

... if a Web browser is applied to manage this information depends on this function by accessing the Web Service Function from a client computer. Printing document data stored in the D-BOX. Downloading document data stored in the D-BOX. The user's ability to these functions. Web Service Function This function is printed, the Print Setting information for connecting the TOE to the...

Security Target - Page 19

...the D-BOX to ...function temporarily prevents further login attempts from this function masks the password with protection charactersas it appears...printer or fax drivers, which are allowed to use the TOE from aclient computer, this evaluation does not cover the functions other than those who attempt to perform only operations that satisfy both the Operation Panel and the Web Service Function...

Security Target - Page 21

... be given to their administrator information will be automatically deleted. 3. Service Mode Lock Function The Maintenance Function is registered to configure the items of machine control data that is...Page 21 of 80 document data ACL, deleting document file users previously registered for devices equipped with the exception of supervisor information Superv isor can newly create, change ...

Security Target - Page 22

...device...function verifies the integrity of the MFP Control Software by checking the integrity of an executable code installed in the FlashROM. 1.4.5 Protected Assets This section desc ribes the protected assets of a paper original that the TOE can be imported by the following two methods: 1. Downloaded by the printer... and can be deleted. The D-BOX protects the document data from Copyright...

Security Target - Page 51

... TSF executable code. 6.1.7 Class FTP: Trusted path/channels FTP_ITC.1 Inter -TSF trusted channel Hierarchical to demonstrate the correct operation of [selection: [assignment: encryption function of 80 ...the trusted channel for [assignment: Deliver to Folders from TOE to SMB server (IPSec) service and Deliver to : No other components. FTP_ITC.1.1 The TSF shall provide a communication channel...

Security Target - Page 65

... release for the operational object document data are printing, Sending by E-mail, Delive ring to Folders and downloading from Web Service Function the document data stored in D-BOX *4 When the recording events occur due to the TOE, IDs that do not duplicate the user IDs but can identify systems are not performed and...

Security Target - Page 66

...sent from the client computer when the TOE receives a request from the Operation Panel or the Web Service Function. If the user is a general user, the TOE binds the general user to the TOE. ... and Authentication Failure The TOE counts the number of that user to use the TOE Security Functions from the client computer for that role, and maintains those bindings and associations. Check if ...

Security Target - Page 67

...by manual lockout release. This function checks if the password to release Lockout using the Web Service Function. ...manual lockout release. (2) Manual Lockout Release The unlocking administrators (specified for registering and changing the passwords of masking characters described in (1). If an administrator (any role) or a supervisor is not registered and an error message appears...

Security Target - Page 72

..., file administrators, supervisor User administrators Supervisor Machine administrators Operation interfaces Web Service Function Web Service Function Web Service Function Operation Panel Operation Panel Operation Panel, Web Service Function Web Service Function Web Service Function Web Service Function By the above, FIA_AFL.1 (Authentication failure handling), FMT_MTD.1 (Management of TSF...

Security Target - Page 73

... keys, it performs the encryption operations shown in user is set the Service Mode Lock Function from the Operation Panel, and allows all data written to and read from... administrator, the TOE displays a screen on the HDD. If the logged-in Table 33. If the Service Mode Lock Function is the machine administrator, the TOE displays a screen on the HDD Encryption-triggering operation...

Security Target - Page 76

...printer, fax, Web support, Web Uapl, and Network Doc Box. Copyright (c) 2009,2010 RICOH COMPANY, LTD. Refers to a client computer and receiving files from a client computer via a network or USB Ports. A function...specified value for units and devices that can also send document files to a fax that faxes document data from a client computer using Server Message Block Protocol. A server ...

Security Target - Page 77

... folders on an SMB or FTP server via a network. A function that data at a later time. An item of the supervisor. Also an identification code for sending as data over the Internet to instructions from the TOE to Folder Sending by a manufacturer, support service company, or a sales company. The minimum combination of an original...

Security Target - Page 79

... role that consists of a touch screen LCD, key switches, and LED indicators, and is used for MFP operation by users. A display -input device that assigns responsibility for the document ...General users who are registered in the D-BOX. Each administrator role is a person who has the role of file administration. A function that has an MFP. A function that is set for machine management and ...