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Ricoh Aficio MP C4500 Support Question

Ricoh Aficio MP C4500 Support Question

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Question posted by suzetterios63 on September 24th, 2012

Problem - Service Code Sc863-05

when the machine is turned on a code appears /.. SC863-05, on  model C4500

Current Answers

Answer #1: Posted by freginold on September 25th, 2012 2:51 AM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

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sc863 is a hard disk drive read error.  Chances are either your hard drive or controller board is bad.  You could try formatting your hard drive (after backing up your address book) and see if that fixes it, but you may want to have a Ricoh-certified technician troubleshoot the machine to determinee exactly what's causing the error.

Related Ricoh Aficio MP C4500 Manual Pages

Network Guide - Page 50

...devices. TCP/IP IPX/SPX Novell Client for Windows NT/2000/XP • Windows NT 4.0 TCP/IP IPX/SPX Client Service... be changed and saved by user • Windows XP codes. Also, you can monitor the network printers. NetWare Novell...classify printers to facilitate management. • Checks the machine's network settings and detailed device information. • Enables you to certain items. &#...
Network Guide - Page 54

...menu to display the number of pages printed under each user code appears. the information of the number of sheets printed under each user code as a .csv file. A Start SmartDeviceMonitor for Ad- ... the number of pages printed E Select the check box of pages printed under each user code. E Click [Exit] on the [User Counter Information] tab. Monitoring and Configuring the ...
Network Guide - Page 57

... [Tools] menu. change . NIB Setup Tool starts when the network interface board is default. ed protocol appears. whose configuration you want to [Search Device], and then click the machine. then click [NIB Setup Tool] on the The machine status appears in the di- A Web browser opens and the D Click [System] or [Printer]. pears. alog box...
Network Guide - Page 62

... make the e-mail notification settings. C Click [Login] on the machine type. ❒ For details about the service call out of Web Image Monitor. Note ❒ When the service call is set . When setting SSL, a protocol for entering the login user name and password appears. 54 Monitoring and Configuring the Printer Printer Status Notification by...
PostScript Supplement - Page 36

... be installed from the CD-ROM provided with this machine. If the printer driver has already been installed, plug and play function starts and the [New Hardware Found], [Device Driver Wizard], or [Add New Hardware Wizard] dialog box appears, depending on the operating system. A Turn off the power of USB Printing Support are in...
Copy/Document Server Reference - Page 2

... manual. Caution: Use of controls or adjustments or performance of your machine before using the machine. With this manual. (For details, see "Machine Types", About This Machine.) • Type 1: C3535/DSc535/LD435c/Aficio MP C3500 • Type 2: C4540/C4540g/DSc545/DSc545g/LD445c/Aficio MP C4500/Aficio MP C4500G Certain types might result in some countries. Certain options might...
Facsimile Reference - Page 76

... machine starts to tone dial using the number keys. Note ❒ Certain services may be unavailable even when using tonal signals. 66 A Press [On Hook]. D Enter the number you want to use a special service ... Hook Dial as a "T" on a tone dialing line). 1 When you press [Tone], the machine dials the number using the number keys. E Press the {Start} key. B Enter the fax number...
Facsimile Reference - Page 214

... for outgoing faxes or in this machine. (However, this machine are sent to the receiver, • For forwarding to the machine, "-LAN-Fax -->" appears. the sender. At time of..., and the communication mode appear in the destination list, contact your service representative. 204 A "Q" indicates outgoing e-mail for outgoing faxes, the communication mode appears in the destination list. ...
Facsimile Reference - Page 252

...the LAN-Fax functions. Fax via Computer Auto Run program The installers for Client. 242 If this machine. Keep the {SHIFT} key held 6 down the {SHIFT} key (when your computer before using... helps you insert the CD-ROM. The [New Hardware Found], [Device Driver Wizard], or [Found New Hardware Wizard] dialog box appears depending on your sys- LAN-Fax Driver, Address Book, and LAN...
General Settings Guide - Page 2

...model names of handling or operating the machine. With this manual might not be available in the following pages. For details, please contact your safety and benefit, read this manual. Notes: Some illustrations in some countries. Keep this manual. • Type 1: C3535/DSc535/LD435c/Aficio MP C3500 • Type 2: C4540/C4540g/DSc545/DSc545g/LD445c/Aficio MP C4500/Aficio MP...
General Settings Guide - Page 227

Counters for each user code appear. Printing the Counter for Each User This section describes how to print the counter for individual function usage under each user. C Press [Display / Clear / Print ...
Printer Reference - Page 45

... Found New Hardware Wizard display, click [Search for a suitable driver for Folder] dialog box appears. The [Browse for my device [recommended]], and then click [Next >]. USB Printing Support is located, and then click [... USB cable. Upgrade to find the model name, and then download USB Printing Support from the supplied CD-ROM provided with this machine. dows Me or later. ❒...
Scanner Reference - Page 35

...e-mail without entering anything for entering the protection code appears after selecting the sender. Enter the protection code, and then press [OK]. If the protection code you must be specified as the default sender ...the sender from the machine's sender list • Select the sender by entering the registration number • Select the sender by searching the machine's address book Note ...
Scanner Reference - Page 54

... this function, you have specified the address protection code for accessing the address book, the screen for entering the address protection code appears. ❒ Depending on the security setting, some destinations may not appear in the destination list. 46 You can select a destination registered in the machine's address book by any of the following methods...
Troubleshooting - Page 32

... Leave the auto-document feeder (ADF) open when copying. 24 Your Machine". 2 White lines appear. Your Machine". The original is produced on the copy of it. A moiré.... Copies are blank. Troubleshooting When Using the Copy Function Problem Cause Solution Images appear only par- See "Copy Paper", About This Machine. When D is damp. The exposure glass or Clean them...
Troubleshooting - Page 50

...blinking, ton- destination. See p.122 "Maintaining Your Machine". images appears dirty. Only use recommended paper. See p.89 "...Machine. Use recommended paper. Use paper that ink or correction fluid is dry before placing originals. Use recommended paper. The paper is too light. Received image is too thin. Troubleshooting When Using the Facsimile Function 3 42 Problem...
Troubleshooting - Page 60

.... pulled out after the your service representative. Problems with the machine turned on again. Enter the correct password. crypted PDF file has been entered incorrectly. An error has occurred in Turn off the machine and check the the wireless card. If the message appears again, contact your service representative. / Problems with IEEE 1394 Board. Authentication...
Troubleshooting - Page 62

...If the cable is not Connect the interface cable securely. Turn on the display panel and take the 4 panel. The machine is correctly set to a location where radio waves can pass...does not start . See "Network Settings", General Settings Guide. 54 Problem Cause Solution Printing does not start . If the machine is operating in an extended wireless LAN, SSID settings are incorrect. ...
Troubleshooting - Page 70

...-compressed) not print directly. Reduce the number of the machine. To print password-protected PDF files, enter the password in PDF file security setting. PDF format. Consult your service representative. 62 error might have with IEEE 802.11b wireless LAN devices. If the problem cannot be printed if they are not high. bedded. Troubleshooting...
Troubleshooting - Page 84

...service representative. Check the scanner and the options. See "Network Settings", General Settings Guide and "Using telnet", Network Guide. No response from The machine or client Check whether the machine...is not The TWAIN scanner available on the function cannot be used specified device. An unrecoverable error has occurred in the scanner. the scanner. Cannot connect...

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