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Ricoh Aficio MP C3502 Support Question

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Question posted by petershinesq on May 25th, 2022

Service Code Sc572-02 ? What Is This Code Mean ? How Can I Solve This Proble

On screen shows, as Service Code SC572-02 Machine S/N W502LC00443 .Can you give me an advice tips to solve this problem ?

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Answer #1: Posted by SonuKumar on May 25th, 2022 7:28 AM

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Related Ricoh Aficio MP C3502 Manual Pages

Manuals - Page 4

... Finishing...81 Staple...81 Punch...83 Storing Data in the Auto Document Feeder 63 3. Turning Off the Main Power...59 When the Authentication Screen is Displayed 61 User Code Authentication Using the Control Panel 61 Logging In Using the Control Panel...61 Logging Out Using the Control Panel...62 Placing Originals...63...

Manuals - Page 9

... -17, -51, -57 • 120-127 V • Dimensions in this manual are given in the position shown below. If your machine is a region A model: • CODE XXXX -27, -29, -67, -69 • 220-240 V (mainly North America) If the label contains the following information is a Region B model, refer to . There is a ...

Manuals - Page 63

... Authentication, or Integration Server Authentication is set. 61 If User Code Authentication is active, a screen prompting you enter the User Code. The machine only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is active, you cannot use the machine, you can say that you are logged out. Logging...

Manuals - Page 92

... 6. Press [Change] under "Fax Destination". 90 4. Specify optional settings such as "SUB Code", "SEP Code", and "International TX Mode". 12. Select the name whose fax destination you delete a destination...number using the number keys. Press [Exit]. 14. You can search by the registered name, user code, fax number, folder name, e-mail address, or IPFax destination. 5. Fax 10. Press the [...

Manuals - Page 103

...When you want to install the drivers. 5. Quit all applications. (Do not close this machine. The software license agreement appears in the first window of the installer, and then take ...displayed in the [Select Printer] dialog box. Log on the supplied CD-ROM. Configure the user code, default printer, and shared printer as an Administrators group member. 1. After reading the agreement, ...

Manuals - Page 119

... whose folder you want to switch between levels. 4. Press [OK]. 9. Basic Procedure When Using Scan to Folder You can search by the registered name, user code, fax number, folder name, e-mail address, or IPFax destination. 5. Press the [User Tools/Counter] key. 2. Press [Exit]. 10. Select the folder you want to register...

Manuals - Page 124

... [Delete All], and then press [OK]. 8. Press [E-mail]. 6. Entering an E-mail Address Manually 1. Enter the e-mail address. 3. You can search by the registered name, user code, fax number, folder name, e-mail address, or IP-Fax destination. 5. Press the name key, or enter the registered number using the number keys. Press [OK...

Manuals - Page 135

... Monitor 1. Click [Fax Received File] on the [Print Job/Stored File] menu in the left pane. 3. When you have programmed a user code for the stored reception file, enter the code, and then press [OK]. If you select [PDF], make the necessary "PDF File Security Settings" before clicking [Download]. View the content of...

Manuals - Page 169

... normally. • Press [Check] in the [Check Status] screen is still lit even after trying to solve the problem as described here, contact your administrator. • If the indicator... • Check that the machine is correctly connected to the network, and that cause the indicator to the network, contact your service representative. 167 Problem Documents and reports do not print...

Manuals - Page 173

... Large capacity tray (LCT), or bypass tray with the print side up. When You Have Problems Operating the Machine Problem Causes Solutions The user code entry screen is Users are printed on the reverse side of the paper. The Authentication screen appears. For details about how to set . continues to use this function." An error message...

Manuals - Page 187

... server address is programmed. Solutions • Check that the correct User Name and Password are any network problems." [15-02] "Check whether there are listed in [System Settings]. Cannot log in [POP3 / IMAP4 Settings] of e-mail address, see "File Transfer", Connecting the Machine/ System Settings . • For details about settings of [System Settings].

Manuals - Page 190

... if you turn the main power switch back on immediately, depending on the screen, and then contact your administrator. If the message is a problem with facsimile. "Functional problems with the fax. Record the code number shown on the mail server, the machine might not be busy. • Check that the correct settings for LDAP server...

Manuals - Page 193

... set on the remote machine. Check the remote machine status." • User authentication of the device connected via the remote fax function. For details about these settings, see Security Guide . 191 The remote fax function does not support User Code Authentication. "Connection with the remote machine has failed. For details about network problems, contact your administrator...

Manuals - Page 194

...Code Authentication. The file is full." To check the details of the remote machine is in [System Settings]. Troubleshooting Message Causes Solutions "Connection with remote machine, see the [Check / Stop Transmission File] screen..., contact your machine, the job had already been sent. A timeout error occurred while an attempt was made to connect the device via remote fax...

Manuals - Page 205

... If the message appears frequently, contact your service representative. The job was canceled by the...machine currently cannot perform authentication because the Address Book is valid. Wait a while, and then retry the operation. Turn off the main power switch, and then back on the Control Panel Message Causes Solutions "86: Error" Parameters of the control code...screen is specified.

Manuals - Page 206

... information has failed." "Cannot store data of the Document Server. The classification code has not been entered, or the classification code has been entered incorrectly. Check using the following procedure: • Check if the communication between the computer and the machine is working correctly. • Check if the correct printer driver is being...

Manuals - Page 216

number of pages per file, see "Programming the LDAP server", Connecting the Machine/ System Settings . For details about LDAP server, see "Storage Function", ... file exceeded max. A network error has occurred and connection has failed. You have entered an incorrect user code. Reduce the number of pages in [Administrator Tools] of time outs: • Too many originals per file...

Manuals - Page 231

... to the network correctly. • Check whether the machine or client computer is the scanning area." Wait for brightness when using an invalid version of the computer or copy Winsock from the operating system CD-ROM. When Messages Are Displayed on Your Computer Screen Message Causes Solutions "Insufficient memory. Install the operating...

Manuals - Page 239

... 3 33, 35, 37, 39, 41, 43, 144 Turning On/Off the Power 59 Two-Sided Combine 75 U Unauthorized copy prevention 25 Used toner 163 User code authentication 61 User Tools/Counter key 45 V Ventilation holes 27, 30 W Web Image Monitor 24, 131, 133 237

Security Target - Page 16

... Machine Code: D111/D142/D143/D144 Copiers D643-8610 [English version-2] Table 3 : Guidance for English Version-2 TOE Components MFP Guidance Documents for Administrators: Using this Machine in a Network Environment Compliant with IEEE Std. 2600.1TM-2009 D143-7065 - Printer/Scanner Drivers and Utilities RICOH Aficio MP C3002/MP C3002G/MP C3502/MP C3502G LANIER MP C3002/MP C3002G/MP C3502/MP...