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Question posted by shirleyc117 on February 13th, 2013

Toner Pump For Ricoh Mpc3502

Our Ricoh MPC 3502 won't load the toner, I have been told it's the toner pump, we would like to know how feasible it is to replace without calling a service tech.

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Answer #1: Posted by freginold on February 14th, 2013 9:21 AM

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freginold

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Hi, you'll probably want to have a technician replace the toner pump. You would have to remove the transfer belt, the drums and developer units, as well as several components located in the back of the machine. If you can obtain a copy of the service manual, the procedure is in there, but it's fairly time-consuming (and can be messy).

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Related Ricoh Aficio MP C3502 Manual Pages

Manuals - Page 150

...215; 11 Paper capacity 550 sheets 550 sheets A4 , A5 , B5 JIS *1 To load paper any of the sheets, and place them correctly, or a misfeed might occur. ... envelopes, see p.157 "Envelopes". Bond-140 lb. Adding Paper and Toner Recommended Paper Sizes and Types This section describes recommended paper sizes and types...load OHP transparencies, check the front and back of the sizes specified above...

Security Target - Page 1

... reserved. This document is a translation of Aficio MP C3002/C3502 series Security Target are reprinted with written permission from IEEE, 445 Hoes Lane, Piscataway, New Jersey 08855, from IEEE 2600.1, Protection Profile for Hardcopy Devices, Operational Environment A, Copyright © 2009 IEEE. All rights reserved. Aficio MP C3002/C3502 series Security Target Author : RICOH COMPANY, LTD.

Security Target - Page 8

... multifunction product (hereafter "MFP") with "Fax Option Type C5502" option installed. Page 7 of 93 1 ST Introduction This section describes ST Reference, TOE Reference, TOE Overview and TOE Description. 1.1 ST Reference The following are identical. The TOE is identified by the MFP product names and the versions of TOE Ricoh Aficio MP C3002, Ricoh Aficio MP C3002G, Ricoh Aficio MP C3502...

Security Target - Page 9

Copyright (c) 2012 RICOH COMPANY, LTD. All rights reserved. animation Scanner Printer PCL PCL Font Data Erase Onb GWFCU3.5-4(WW) Engine OpePanel ... TOE Type, TOE Usage and Major Security Features of TOE. 1.3.1 TOE Type This TOE is an MFP, which is an IT device that inputs, stores, and outputs documents. 1.3.2 TOE Usage The operational environment of the TOE is illustrated below and the usage of ...

Security Target - Page 11

...remotely operate the MFP from the RC Gate via LAN. Copyright (c) 2012 RICOH COMPANY, LTD. Firewall A device to prevent the office environment from the client computer are as a client ... Communication Gate Type BM1, and Remote Communication Gate Type BN1. RC Gate An IT device used by communicating with the external authentication server via network interface is not implemented in ...

Security Target - Page 12

...SD Card Slot, and SD Card. Document Access Control Function - Software Verification Function - Residual Data Overwrite Function - Copyright (c) 2012 RICOH COMPANY, LTD. Stored Data Protection Function - All rights reserved. Security Management Function - Audit Function - Page 11 of 93 1.3.3 ...in it, and sends and receives documents to and from the IT devices connected to the LAN.

Security Target - Page 13

... Board sends and receives information to and from the units and devices that contains Processors, RAM, NVRAM, Ic Key, and FlashROM.... - Processor A semiconductor chip that has the functions of random number generation, cryptographic key generation Copyright (c) 2012 RICOH COMPANY, LTD. RAM A volatile memory medium which TSF data for configuring MFP operations is used to temporarily read ...

Security Target - Page 14

...input device to read paper documents, Printer Engine that constitute the TOE, is connected to the Controller Board. 2. HDD The HDD is the identifier for communication. Copyright (c) 2012 RICOH ...is the identifier for connection to a telephone line. FCU Control Software is an output device to instructions from the Controller Board. Engine, which is one of the components that is...

Security Target - Page 15

...during the TOE operation so that implements data encryption and decryption functions. MP C3002/C3502/C4502/C4502A/C5502/C5502A Aficio MP C3002/C3502/C4502/C4502A/C5502/C5502A Read This First D143-7008 - SOFTWARE LICENSE ... It is used by users to the TOE for Product - Manuals Copyright (c) 2012 RICOH COMPANY, LTD. The SD Card is used when the customer engineer installs the TOE....

Security Target - Page 16

.../Scanner Drivers and Utilities RICOH Aficio MP C3002/MP C3002G/MP C3502/MP C3502G LANIER MP C3002/MP C3002G/MP C3502/MP C3502G SAVIN MP C3002/MP C3002G/MP C3502/MP C3502G D143-7429 - Errata D143-7047 - Printer/Scanner Drivers and Utilities RICOH Aficio MP C3002/MP C3002G/MP C3502/MP C3502G LANIER MP C3002/MP C3002G/MP C3502/MP C3502G SAVIN MP C3002/MP C3002G/MP C3502/MP C3502G D143-7429...

Security Target - Page 17

Operating Instructions Notes on Security Functions D143-7064 - Printer/Scanner Drivers and Utilities RICOH Aficio MP C3002/MP C3502 MP C3002/MP C3502 infotec MP C3002/MP C3502 D143-7435 - Help 83NHCEENZ1.40 v124 FCU - Notes for Administrators: Using this Machine in a Network Environment Compliant with IEEE Std. 2600.1TM-2009 D143-7067 - ...

Security Target - Page 18

...) and those who do not (indirect users). SOFTWARE LICENSE AGREEMENT D645-7901 - Printer/Scanner Drivers and Utilities RICOH Aficio MP C3002/MP C3502 Gestetner MP C3002/MP C3502 LANIER MP C3002/MP C3502 D143-7441 - Manuals MP C3002/MP C3502/MP C4502/MP C4502A/MP C5502/MP C5502A Aficio MP C3002/MP C3502/MP C4502/MP C4502A/MP C5502/MP C5502A D143-7444 - Notes for Security Guide D143-7348 -

Security Target - Page 19

... authorised to multiple MFP administrators individually. All rights reserved. RC Gate performs the @Remote Service Function of normal users, administrators, and RC Gate. Authorised to in this ST indicates a direct user. This privilege allows configuration of device settings and view of network settings. This privilege allows configuration of the audit log. Page...

Security Target - Page 23

...Fax transmission documents can be sent by fax, printed, deleted, sent to external fax devices. A person who sends the fax can send the transmission results by e-mail to folders...called the Fax Data Storage Function, and those documents stored in the TOE. Copyright (c) 2012 RICOH COMPANY, LTD. Those documents can be downloaded to "ON", the customer engineer cannot use this ST, the Service...

Security Target - Page 26

... function list, user authentication method, IPSec setting information, @Remote setting information, and Device Certificate. Login user name, Number of Attempts before Lockout, settings for management of the... data", listed below , is referred to as "TSF protected data". Copyright (c) 2012 RICOH COMPANY, LTD. 1.4.5 Protected Assets Assets to be protected by the TOE are managed by...

Security Target - Page 28

...cancelled by locked print, hold print, and sample print using Fax Function. Copyright (c) 2012 RICOH COMPANY, LTD. All rights reserved. One of the document data attributes. One of the ... of each document data. Documents sent by using the client computer. Documents sent to IT devices by e-mail or sent to folders, or downloaded on the external authentication server connected to ...

Security Target - Page 31

...selected SFR Packages from the PP are demonstrable conformant is: PP Name/Identification Environment A : 2600.1, Protection Profile for Hardcopy Devices, Operational Version : 1.0, dated June 2009 Notes: The PP name which is published in Common Criteria Portal is "IEEE Standard... 2600.1-CPY conformant 2600.1-FAX conformant 2600.1-DSR conformant Copyright (c) 2012 RICOH COMPANY, LTD.

Security Target - Page 32

...translated from the requirements of this TOE type is neither increased nor decreased. Copyright (c) 2012 RICOH COMPANY, LTD. The MFP is written in English, the security problem definitions in chapter 3 ... communications are not assumed in the PP and security objectives of the scanner device and print device, and have , and equips the functions that they are concerned with communications...

Security Target - Page 33

... change the security requirements specified by the external authentication server can be executed by the TOE or external IT devices. All rights reserved. According to maintain and manage the audit logs. Copyright (c) 2012 RICOH COMPANY, LTD. Page 32 of 93 For those in the PP. 2.4.3 Consistency Claim with Security Requirements in PP...

Security Target - Page 37

...the TOE, operation of those policies and procedures. P.STORAGE.ENCRYPTION Encryption of storage devices The data stored on the HDD inside the TOE shall be reviewed by the ... policies and procedures of their organisation and are identified and described. Copyright (c) 2012 RICOH COMPANY, LTD. 3.2 Organisational Security Policies The following organisational security policies are taken: Page...