Ricoh Aficio MP C2800 Support Question
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Question posted by CeeJaiBee on May 10th, 2013
I Have Added A New Black Toner But The Printer Is Not Registering It?
I have added a new black toner but after a few minutes of the printer saying 'Loading toner' it then goes back to the 'add toner' screen. the toner cartridge works in a different printer... can you help please?
Current Answers
Answer #1: Posted by freginold on May 10th, 2013 11:53 AM
Hi, a likely problem is a bad black toner pump. The pumps on those models of Ricoh color printers tend to go up sometimes, and replacing it should resolve the issue. Some other areas to check are the toner end sensor and the hose that leads to the toner pump.
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