Ricoh Aficio MP C2050 Support Question
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Question posted by mike40119 on July 9th, 2011
How To Get Fax To Receive
machine not receiving faxes - but it will dial out...
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Related Ricoh Aficio MP C2050 Manual Pages
User Manual - Page 1
... 7 2.2.3 PaperCut Settings 7 2.2.4 Choosing Application Version 7 2.2.5 Configuring the Enhanced External Charge Unit (SDK 4.x+ devices only) 8 2.2.6 Disable the Document Server 8 2.2.7 Increase Extended Feature Settings Heap / Stack size 10 2.2.8 Fax Configuration (Recommended when tracking faxes 10 2.2.9 Choose an Installation Method 11 2.2.10 Installing Application using Ricoh Web Admin...
User Manual - Page 2
...28 5.3.2 Enable Application Switch Button(s 28 5.4 Configuring Swipe Card Readers 29 6 Known Limitations and Security 31 6.1 Limitations on SDK v4 (or higher) devices 31 6.1.1 Fax Tracking Limitations 31 6.2 Limitations on SDK v2 devices 31 6.3 Bypassing the System 31 7 FAQ & Troubleshooting 32 A. Appendix: Supported Authentication Card Readers 35 7.1 Configuring Swipe Card Readers 35...
User Manual - Page 3
... PaperCut Software's embedded MFD solution is to leverage these smart devices and to locate shared accounts via select-from-list, keyword search or
manual code/pin entry Release jobs from a hold/release queue (Secure & Find Me Printing) Tracking of faxing and scanning (for all managed in the print control area...
User Manual - Page 4
... only be set to SDK 10.0, verify that the following points are checked off -the-glass copier, scan and fax usage and may serve as a release station for network prints (for compatible Ricoh devices. The embedded application will vary slightly for assistance.
Ensure that the Java card is installed. Please see...
User Manual - Page 5
...; Aficio MP C3002/C3502/C4502/C5502 Aficio MP 4002/5002/6002/7502/9002
2.1.2 Devices supporting ESA SDK version 4.x, 5.x, 7.x
Aficio MP C6000/C6501/C7500/C7501 Aficio MP C2800/C3300/C3001/C3501/C5041 Aficio MP C4000/C4501/C5000/C5501 Aficio MP C2050/C2051/C2551/C7140 Aficio MP C300/C400 Aficio MP 6001/7001/8001/9001 Aficio MP...
User Manual - Page 6
... Embedded Manual
Revision: 19
2012-10-26
2.1.3 Devices supporting ESA SDK version 2.x
Aficio MP C2500SP/C3000SP Aficio MP C3500/C3500SP/C4500/C4500SP Aficio MP C1500SP/C1500SPF/615C Aficio MP 5500/5500SP/6500/6500SP/7500/7500SP Aficio MP 9000/1100/1350 Aficio MP 6000/7000/8000 Or other devices supporting ESA SDK 2.x that have an LCD...
User Manual - Page 7
... to 'Options -> Advanced' and ensure the option 'Enable external hardware integration' is visible and accessible; Copyright © 2012 PaperCut Software International Pty. PaperCut - For SDK 2.x devices 403046912 - To verify admin access:
1. Scroll down and confirm that provides an alternate administration interface. but don't select it. 7. You must install the version...
User Manual - Page 8
...in authentication (e.g. Select the "User Tools/Counter" " hard key (on the top left of the device panel). 2. Select the "Administrator Tools" tab 4. Select the "User Tools/Counter" " hard ... "Administrator Tools" tab 4. We recommend that will not be charged to :
1: Off
2.2.6.1 Ensure Device Authentication and Key Counter is installed. Ltd., All Rights Reserved.
8 of
options) 5. To disable ...
User Manual - Page 9
... way to perform copying and this should be enabled as follows:
1. Press OK to the Ricoh admin/settings by the device.
9. To verify that you enable "Track & Control scanning" and "Track & control faxing" for different SDKs). Ltd., All Rights Reserved.
9 of the "System Settings", and then select the "Copier" button. not highlighted...
User Manual - Page 10
... Settings set the Heap Size to the maximum value allowed
by the device (see screenshot below)
2.2.8 Fax Configuration (Recommended when tracking faxes)
To overcome some limitations with the way the Ricoh devices notifies embedded applications of fax events it is recommended to change the fax transmission mode to confirm. TX" button so that it is highlighted...
User Manual - Page 11
...involves copying the application to the Java SD card using an SD card reader connected to the device remotely. Ltd., All Rights Reserved.
11 of 41
An alternate installation method is to use ...-consuming than the web install, because it requires physically removing the SD card from each MFD device. Copyright © 2012 PaperCut Software International Pty. PaperCut - This is to install via the...
User Manual - Page 12
...the PaperCut server).
3. It is not important.
4. the DNS name of the Ricoh device. any workstation with network access to location where you will be resolved by the Ricoh ...PaperCut Software International Pty. On the PaperCut server, open your web browser 2. Enter the device administrator username and password, and press "Login". 5. It can be uploaded to the network...
User Manual - Page 13
... screen. (see screenshot below)
9. You can confirm by selecting the "Extended
Feature Settings -> Startup Setting" option from the Configuration page. Change the install location to "Device HDD", set auto start to appear.
8.
Now that the application is installed, skip the "Ricoh Java card" installation method and proceed with section 2.2.12 "Set...
User Manual - Page 14
...the PaperCut server, open the directory that can be connected to copy the embedded application onto the device's Java SD card. the DNS name of the destination Ricoh copier. Remove the SD card ... Card The Ricoh embedded application comes included with a directory "\sdk\dsdk\dist\403046912" on the Ricoh device:
1. To do not have an SD card reader, it can be installed on the Ricoh Copier...
User Manual - Page 15
...
Revision: 19
2012-10-26
2. Insert the Java card into SD card slot 3. 4. Select "Machine HDD" as the install target. 13. Confirm all the options and then press "OK" again. 15.
Turn on...
the top left of the device panel).
7. On the next screen, press the "Extended Feature Settings". 9. Select the "Install" tab. 10...
User Manual - Page 16
... and press "Save". This gives PaperCut full control of the copier and forces the user to Device Configuration->Extended Feature Settings->Startup Setting. Select the "Timer Settings" tab.
6. The running applications ...PaperCut application runs, it will be configured as shown below the copy/fax buttons on the Ricoh MFP device. Enable the timer by pressing the "User Tools/Counter" hard ...
User Manual - Page 17
..., the users must login to "auto-start" which means that when the MFP device is now successfully installed. PaperCut - Ricoh Embedded Manual
Revision: 19
2012-10-26...embedded application is rebooted/restarted the PaperCut application will appear in the PaperCut administration interface under the "Devices" tab with the "Welcome screen" (see below).
10. Ltd., All Rights Reserved.
17 of...
User Manual - Page 19
.... Select the "Job Log" tab. Verify the details of 41
This is also enabled, then select "Copier functions" to enable the
copier. 5. At the photocopier device:
1. Press the "OK" button to save.
3.2 Scenario 1: Standard copying
Standard copying involves monitoring/charging printing to "Standard account selection popup" and
enable all recent copying...
User Manual - Page 23
....
23 of different ways to authenticate users who walk-up off-the-glass copying.
Enable release Station
The device will be available for tracking faxing. (Supported on the device and how it will be available on devices supporting SDK 4 or higher.
Copyright © 2012 PaperCut Software International Pty. PaperCut - See section 6 for most environments...
User Manual - Page 31
... of this issue.
6.3 Bypassing the System
It is received. This is a limitation of the SDKv4 devices that faxes will disable the automatic logout timeout when a fax job is started, and then restarts the time-out when the fax is important that administrators know how to deliver and receive the successful notification. This means that does not...
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