Get support for Ricoh Aficio MP C2050

Ricoh Aficio MP C2050 Support Question

Ricoh Aficio MP C2050 Support Question

Find answers below for this question about Ricoh Aficio MP C2050.
Need a Ricoh Aficio MP C2050 manual? We have 1 online manual for this item!
Question posted by Kaki on March 6th, 2014

Aficio 2051 Can't Connect To Scanner Can't Find Scanner

The person who posted this question about this Ricoh product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by freginold on May 7th, 2014 9:17 AM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

Points: 23,253,895
1,100
points
Hi, if you are trying to scan to a folder and it's not connecting, one of these reasons may be the culprit:

- The folder that you are trying to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware device or software program preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain

For instructions on setting up scan to folder, read this article:

- How to link to a network share folder from a Ricoh Aficio MP series copier

Related Ricoh Aficio MP C2050 Manual Pages

User Manual - Page 1

... Access to the Ricoh Administrative Web Interface 7 2.2.2 Networking/Firewall Configuration 7 2.2.3 PaperCut Settings 7 2.2.4 Choosing Application Version 7 2.2.5 Configuring the Enhanced External Charge Unit (SDK 4.x+ devices only) 8 2.2.6 Disable the Document Server 8 2.2.7 Increase Extended Feature Settings Heap / Stack size 10 2.2.8 Fax Configuration (Recommended when tracking faxes 10...
User Manual - Page 2

...Configuration 26 5.1 Config Editor 26 5.1 Customizing the Header Logos and Colors 27 5.1.1 Customized Logos 27 5.2 Custom Header Color 27 5.3 Configuring Application Switch Buttons (SDK 4.x+ devices only 28 5.3.1 Setting PaperCut as Priority Application 28 5.3.2 Enable Application Switch Button(s 28 5.4 Configuring Swipe Card Readers 29 6 Known Limitations and Security 31 6.1 Limitations...
User Manual - Page 3

...disclosed. Ltd., All Rights Reserved. 3 of PaperCut's embedded software MFD (Multi-Function Device) solutions. Ricoh Embedded Manual Revision: 19 2012-10-26 1 Overview This manual provides ...Windows, Linux and Mac. 1.5 Security: A large percentage of reporting and administration for devices supporting SDK 4 or higher) Highlights of development: PaperCut is consistent with the workstation ...
User Manual - Page 4

... setting can only be purchased and installed by a Ricoh Technician. The "Other Function" button is below the Copy/Fax/Scanner buttons - Please see the 'Installation' section of the LCD screen. Check the device lists in 2.1.1 and 2.1.3 below ). Installation instructions will activate the PaperCut embedded application and is usually installed by a Ricoh technician...
User Manual - Page 5

...; Aficio MP C3002/C3502/C4502/C5502  Aficio MP 4002/5002/6002/7502/9002 2.1.2 Devices supporting ESA SDK version 4.x, 5.x, 7.x  Aficio MP C6000/C6501/C7500/C7501  Aficio MP C2800/C3300/C3001/C3501/C5041  Aficio MP C4000/C4501/C5000/C5501  Aficio MP C2050/C2051/C2551/C7140  Aficio MP C300/C400  Aficio MP 6001/7001/8001/9001  Aficio MP...
User Manual - Page 6

...61623; Connect to throughout this document. Copyright © 2012 PaperCut Software International Pty. Ricoh Embedded Manual Revision: 19 2012-10-26 2.1.3 Devices supporting ESA SDK version 2.x  Aficio MP C2500SP/C3000SP  Aficio MP C3500/C3500SP/C4500/C4500SP  Aficio MP C1500SP/C1500SPF/615C  Aficio MP 5500/5500SP/6500/6500SP/7500/7500SP  Aficio MP 9000...
User Manual - Page 7

... 1. but don't select it. 7. To verify admin access: 1. Enter the device administrator username and password (default admin/blank), and press "Login". 5. Navigate to the Ricoh Administrative Web Interface Ricoh devices have an embedded web server that your networking/firewall configuration allows inbound connections from the left. 6. The following applications are installing the SDK...
User Manual - Page 8

...PaperCut Software International Pty. Select the "User Authentication Management" button (usually on the 2nd page of the device panel). 2. Select the "System Settings" button 3. Select the "Administrator Tools" tab 4. Disable the... to address this reason the document server should be disabled as expected. (The device may need to be changed when the Java VM card is also disabled: ...
User Manual - Page 9

... is enabled properly the Copyright © 2012 PaperCut Software International Pty. If this device in PaperCut. 8. Enable the "Document Server" option (because this should be locked.../tracked too). 7. (Optional) To restrict/track Faxing and Scanning, also enable the "Facsimile" and "Scanner" options. Make sure all of the "Copy" options (e.g. Ltd., All Rights Reserved. 9 of the...
User Manual - Page 10

... 6.1.1 "Fax Tracking Limitations" for all Faxing. TX" button so that it is highlighted. This changes fax to "Immediate TX". To do this :  At the device LCD press the "Facsimile" button  Press the "Immed. Ricoh Embedded Manual Revision: 19 2012-10-26 copier functions should be disabled and the following...
User Manual - Page 11

... in section 2.2.10 "Installing Application using an SD card reader connected to a workstation. This involves copying the application to the device remotely. To install using the Java SD card, follow the ...than the web install, because it requires physically removing the SD card from each MFD device. This is to use the MFP web administration interface. Ltd., All Rights Reserved. ...
User Manual - Page 12

... to a name that contains the embedded application: [app-dir]\providers\hardware\ricoh\403046912 2. Select the "Configuration" from (i.e. Open the "connection.properties" file in the above directory. Use a ZIP tool to the Ricoh devices). 2.2.10.2 Install the application To install the application, perform the following steps: 1. Enter the URL of the page. 4. Select...
User Manual - Page 13

... from the Configuration page. A confirmation screen will be installed. The application will appear. Copyright © 2012 PaperCut Software International Pty. Change the install location to "Device HDD", set auto start to appear. 8. Ricoh Embedded Manual Revision: 19 2012-10-26 List" button.
User Manual - Page 14

...do not have an SD card reader, it can be installed on the Ricoh device: 1. IMPORTANT: Open the "connection.properties" file in section 2.2.10. 2.2.11.1 Copy application to the Java card... directory "\sdk\dsdk\dist". I.e. If you require an SD card reader/writer that can be connected to a name that contains the embedded application: [app-dir]\providers\hardware\ricoh\403046912 3. Ltd...
User Manual - Page 15

... displayed to boot. 6. Ltd., All Rights Reserved. 15 of the screen. 8. Power off the device fully using the main power switch. 3. Press the "Extended Feature Settings" button at the bottom of...HDD" as the install target. 13. Turn on the top left of the device panel). 7. Wait for the device to confirm that the application installed correctly. Confirm all the options and then ...
User Manual - Page 16

...application, press the "PaperCut MF" application button. 5. This gives PaperCut full control of the device panel). 2. Press the "System Settings" button. 3. Navigate to between 30 and 60 ... "User Tools/Counter" hard key (on the Ricoh MFP device. admin-copier). We recommend setting this to Device Configuration->Extended Feature Settings->Startup Setting. The running applications are ...
User Manual - Page 17

... PaperCut Software International Pty. The embedded application is configured to the PaperCut server. The PaperCut application then attempts to connect to "auto-start automatically. It will start " which means that when the MFP device is logged in the steps above. To use the photocopier, the users must login to the server, you...
User Manual - Page 31

... successful notification. This is a limitation of the SDKv4 devices that administrators know how to allow 3rd party applications to be securely connected. Copyright © 2012 PaperCut Software International Pty. Ltd...user is recommended to set the reset timer to a short time to the device. the ability to start copying before the embedded application starts after restarting the copier...
User Manual - Page 32

...the card as ipconfig or ifconfig to reinstall the embedded application after updating the "connection.properties" file. This may indicate that you have the Ricoh Java Card installed... and restart the MFD (i.e. Common causes of the Ricoh device. Check that the embedded application is stopping the network connection being established. Ricoh Embedded Manual Revision: 19 2012-10-...
User Manual - Page 35

...Software International Pty. Some readers report information in addition to the device via the USB port (Note: On some devices this is hidden under "Card/Identity" number. Appendix: Supported...an Authentication method under the device's configuration in the PaperCut database (or consider using user self-association). read by the reader, is as easy as: 1. Connecting a supported card reader to...

Similar Questions

How To Connect Scanner
we have ricoh aficio mp c2030 device I want to configure it to a pc through USB cable .For that idon...
(Posted by venki2499 8 years ago)
Priter & Scanner Ricoh Aficio Mp C2050
dear sir, my laptop already connect the printer c2050,but scanner not connect. Note:(my laptop conne...
(Posted by urarif1985 9 years ago)
Ask a New Question
Use the box below to post a new question about this Ricoh product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Ricoh Manuals

Find free Ricoh Aficio MP C2050 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Ricoh Reviews

View thousands of Ricoh user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Ricoh customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Ricoh customer service rankings, employee comments and much more from our sister site.