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Ricoh Aficio MP 2000 Support Question

Ricoh Aficio MP 2000 Support Question

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Question posted by naomioiwa on July 14th, 2011

Register A Sender

I'm trying to scan a document and send to an email, but when I try to do it, the scan does not go through and I'm given a message saying that a sender was not specified.  I tried to go to "Options" to select a "Sender's Name," but the option is grayed out and I'm unable to select that option at all.  Is there something that needs to be done more on an administrator level or in system settings?  Please advise.  Thank you.

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Answer #1: Posted by p33mp33ui on July 14th, 2011 11:17 AM
This answer was accepted by the poster of the original question.
p33mp33ui

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You would have to go into the address book and edit the entries and make sure that "sender" is highlighted for the name that you want to send from. When that is done, you should be able to specify a sender name.

Related Ricoh Aficio MP 2000 Manual Pages

Copy Reference - Page 2

...This Machine.) • Type 1: 9016/DSm716/LD316/Aficio MP 1600 • Type 2: 9021d/DSm721d/LD320d/Aficio MP 2000 Certain types might not be available in a handy ... advisor. Check the type of procedures other than those specified in this manual in some countries. Copying or printing the...Keep this manual might be optional. In no responsibility for direct, indirect, special, incidental, ...
Copy Reference - Page 76

Operating Instructions Copy Reference Type for 9016/DSm716/LD316/Aficio MP 1600 Type for 9021d/DSm721d/LD320d/Aficio MP 2000 EN USA B843-7550
Facsimile Reference - Page 63

..., and is available only in memory. Sending to an E-mail Address This section explains how to e-mail address. 53 Important ❒ To use Internet Fax functions, the optional printer/scanner unit must be installed. ❒ In the destination list, register senders, specify their e-mail addresses, and register as a destination. message appears. A Press [ ] to switch the destination...
Facsimile Reference - Page 103

...the scan settings you enable the Stamp Sender Name, the registered sender's ...sender. If a destination protection code is registered in the destination list, the sender can receive transmission results by e-mail, the optional printer/scanner unit must be installed. ❒ In the destination list, register senders, specify their e-mail addresses, and register as [Sender Only] or [Dest. & Sender...
Facsimile Reference - Page 138

... set as a forwarding destination. ❒ If an e-mail address is programmed as the destination, documents received are forwarded as the forwarding destinations to which documents are sent from other senders are forwarded to the default Forwarding destination specified for 3 each sender under Fax Features, Administrator Tools, Program Special Sender. Documents from all senders or Special...
General Settings Guide - Page 2

... of procedures other than those specified in this manual. • Type 1: Type for 9016/DSm716/LD316/Aficio MP 1600 • Type 2: Type for 9021d/DSm721d/LD320d/Aficio MP 2000 Certain types might not be ...local dealer. In no event will the company be available in some countries. Certain options might not be liable for quick reference. Depending on the operation and use of handling...
General Settings Guide - Page 61

.... When not using authentication that requires a user name and password to preregister I/O devices in the ScanRouter delivery software. ❖ SMTP Server Specify the SMTP server name. Default settings are shown in bold type. ❖ Delivery Option Enables or disables sending stored or scanned documents via an SMTP server, you will have to be set [SMTP Authentication...
General Settings Guide - Page 100

... useful if, for forwarding. When a destination is changed, a document is "On". Fax Features Forwarding Print documents received and forward to print the forwarded documents on the senders, specify the end receivers by the senders, at "Program Special Sender". Important ❒ To use this function, set which destination to be registered again. This is no destination of the forward...
General Settings Guide - Page 137

... originals are shown in the Scanner Features menu. 6. You can register the scan settings in the same way as follows: 105.0 to 297.0 mm (4.2 to 11.6 inch) vertically, and 128.0 to 432.0 mm (5.1 to be detected as the default to access Scanner Features, see "Specifying Send Options", Scanner Reference. Orientation Priority Select the default for...
General Settings Guide - Page 203

...10066; If User Authentication is not correct, a message appears. Registering Folders Y Press the {User Tools/Counter} key. Reference p.140 "Registering Names" p.195 "Locating the SMB folder manually"...try again. ❒ When [Do not Specify] is selected in step J, the SMB User Name and SMB Password that you have specified in Default User Name / Password (Send) of the entered path is specified...
General Settings Guide - Page 227

... the user name. ❒ If you select [NDS] for the password. ❒ To specify a folder, you have specified in Default User Name / Password (Send) of File Transfer settings applies. ❒ If User Authentication is set correctly. 219 Reference p.140 "Registering Names" p.219 "Locating the NCP folder manually" p.220 "Locating the NCP folder using Browse...
Network Guide - Page 56

... as From) Description Enter a request regarding the device. For details, see the table below. B Make the following settings: • E-mail Notification E-mail Address: Enter the address using alphanumeric characters. • Receive E-mail Notification: Specify whether to use mail notification, you need to send an on-demand e-mail message to this machine. A In the menu...
Network Guide - Page 111

... the WINS server, change the WINS server setting to the ISDN line whenever a packet is given priority over that responds first. 103 The machine operates using the control panel. ❒ The...same IP For more than one DHCP server, use DHCP relay-agent with devices that register the printer with Windows 2000 Server, Windows Server 2003, and Windows Note ❒ The IP address assigned...
PostScript Supplement - Page 75

... dialog box. Windows NT 4.0 [Print Mode] on [Printer Features] on [Document Options] on [Printer Specific Options] in the Document Defaults dialog box. Print Mode Use this function. Windows 2000 / XP, Windows Serv- [Print Mode] on [Printer Features] on [Document Options] on er 2003 [Advanced...] on [Printer Specific Options] in the Printing Pref- Mac OS [Print Mode] on the...
Printer Reference - Page 7

... is encouraged to try to correct the interference by one more of the following two conditions: 1. B An AC adapter with the limits for a Class B digital device, pursuant to Part... 9016/Dsm716/LD316/Aficio MP 1600 9021d/Dsm721d/LD320d/Aficio MP 2000 Responsible party: Ricoh Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 This device complies with the ...
Scanner Reference - Page 97

...1 "Sending Scan Files by E-mail" p.28 "Specifying the Sender" p.39 "Specifying the Subject" p.38 "Setting the Return Receipt Function" Resolution Select resolution for specifying send options. B Press the {U} or {T} key to select [Resolution], and then press the {OK} key. Reference p.9 "Sending Scan Files by E-mail". A Press [Options]. "Programmed" appears, and then the Send Options screen...
Troubleshooting - Page 2

...units may be available in some countries. Certain options might result in hazardous radiation exposure. For details...8226; Type 1: 9016/DSm716/LD316/Aficio MP 1600 • Type 2: 9021d/DSm721d/LD320d/Aficio MP 2000 Certain types might result from the machine... Connection". Important Contents of procedures other than those specified in this manual carefully before reading this machine refer...
Troubleshooting - Page 56

...optional devices on the machine used. dows 95/98/Me, Windows 2000/XP, or Windows NT 4.0, Auto Reduce/Enlarge print does not come out as that fits on a single page on a single page of the machine. Optional... driver. The print job is not canceled even when the machine is switched to specify a higher resolution. Even when the machine is offline, printing is performed when [...
Troubleshooting - Page 66

.... You tried to send the scanned data? ready in this section appears, turn off the main power switch of the machine, and then turn off the main power switch, see "Turning Off the Main Power", About This Machine. See "Re- Invalid Winsock version. Specify the scan size and resolution again. Do you want to register a name...
Troubleshooting - Page 108

Operating Instructions Troubleshooting Type for 9016/DSm716/LD316/Aficio MP 1600 Type for 9021d/DSm721d/LD320d/Aficio MP 2000 EN USA B843-7651

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